gems auto email contact

8/7/2019 GEMS Auto Email Contact

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Unit Test Plan

gModule: January Release Workflow

Code/Configuration Developed By: Lalit Singh Pawar/ P

Test Scripts Created By: Lalit Singh Pawar

Test Scripts Reviewed By:

Tested By: Lalit Singh Pawar



rikshit Molkar



Cycle Description Test Case Step

1-171ZC3

1-171ZC3

1-171ZKH

1-171ZKH

1-171ZC3

1-171ZC3

1-171ZC3

1-171ZC3

Requirement

GEMS AutoEmail Contact

Choose an SR for whichStatus = ClosedSub Status = Completed

ClosureEmail = YesNeverEmailAgain = NContact Email Address != NULL

Choose an SR for whichStatus = ClosedSub Status = ApprovedClosureEmail = YesNeverEmailAgain = NContact Email Address != NULL

Choose an SR for whichStatus = ClosedSub Status = Approved/CompletedClosureEmail = YesNeverEmailAgain = NContact Email Address = NULL

Choose an SR for whichStatus = ClosedSub Status = Approved/CompletedClosureEmail = YesNeverEmailAgain = NContact Email Address = NULL

Choose an SR for whichStatus = Closed

Sub Status = ProcessedClosureEmail = YesNeverEmailAgain = NContact Email Address != NULL

Choose an SR for whichStatus = OpenSub Status = ReceivedClosureEmail = YesNeverEmailAgain = NContact Email Address != NULL

Choose an SR for whichStatus = ClosedSub Status = CompletedClosureEmail = SENT

NeverEmailAgain = NContact Email Address != NULL

Choose an SR for whichStatus = ClosedSub Status = Approved/CompletedClosureEmail = YesNeverEmailAgain = YContact Email Address != NULL



Expected Result Date Test Status(Fail/PaComment

As Expected

As Expected

As Expected

The WF will not run for the given SR and end As Expected




TargetResult

The WF will run successfully for the SRSend a mail to the Contact Email AddressUpdate closure Email field with 'Sent'

The WF will run successfully for the SRSend a mail to the Contact Email AddressUpdate closure Email field with 'Sent'

The WF will throw exception for the SR and log error in the'GEMS Error Log' BC with the foll valuesError Code : EMAIL_ID_NULLError Description : Contact Email Id is Null

Error Severity : MEDIUMMEDIUM : GEMS Auto Email Contact

Update ClosureEmail field with 'Not Processed'error in laststep

The WF will throw exception for the SR and log error in the'GEMS Error Log' BC with the foll valuesError Code : EMAIL_ID_NULLError Description : Contact Email Id is NullError Severity : MEDIUMMEDIUM : GEMS Auto Email Contact

Update ClosureEmail field with 'Not Processed'

gems auto email contact

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