generic portfolio 2016
TRANSCRIPT
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OPENING BLURB
Thanks for taking the time to look at my work. As a freelancer who works predominantly from home, I try and make life as easy as possible for my clients. It means I don’t hassle already-stretched creative teams for final artwork so that my portfolio looks pretty. If they’ve been happy enough with my words, I’m content with that.
In the pages that follow, I’ve given a snapshot of the kind of work I’ve done. Over the years I’ve worked with private, public, small, large, ego-driven, humble, pleasant and downright difficult companies across almost every sector. I’ve enjoyed every single minute.
If you’re interested in working with me, there’s a bit more about rates and all that practical stuff towards the rear. I look forward to hearing from you.
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JOHN LEWIS PARTNERSHIP – see jlpjobs.com
TUI TRAVEL GLOBAL SITE – http://www.tuitraveljobs.co.uk/
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MONSOON ACCESSORIZE - www.monsoonjobs.com
TRAINLINE – thetrainlinejobs.com
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JOB POSTING
NATIONWIDE
Customer Service Consultant
Take on a role where personality makes all the difference. Our contact centre needs people who are
confident, focused, full of initiative and, above all, able to build rapport with customers over the
phone. And if you bring us these skills, we’ll develop you with some of the best training around.
About the role
As one of our Customer Service Consultants, and the first point of contact for customers, you’ll be
much more than a friendly voice. You’re happiest on the phone and in your element trying to help
our customers. You’ll easily balance the desire to over promise with a more pragmatic approach –
managing customers’ expectations, whilst still giving them everything they need and more. That can
mean taking care of anything from giving out account information to handling an overdraft request.
Just as importantly, you’ll spot opportunities for our Sales Consultants by identifying whether
customers would benefit from any other products. Equally, you’ll be equally comfortable working to
achievable targets – even more so once you’ve had our bespoke training and benefit from ongoing
support.
About you
Each customer is an individual with their own specific needs and the way you communicate with
them directly affects how they think and feel about us. So, rather than financial services experience,
you’ll need the ability to listen, empathise and inspire confidence, whilst still remaining friendly and
natural. If customer focus is at the heart of all you do, selling is also in your soul and you’ll also have
basic PC skills. Add a bit of determination and our training will teach you the rest.
About us
We’re the world’s biggest building society. And, in today’s economic climate, our reputation for
being open, honest and trustworthy is benefiting our customers. Underpinning it all is a commercial
operation that’s keenly competitive and constantly evolving. Right now, right across our business,
we’re aiming higher, thinking smarter and acting faster than ever before. And we’re looking for
people who are proud of what we stand for, and who have the talent and drive to boost our
performance still further.
About your rewards
We have big ambitions for our business – and high expectations of the people who’ll help us achieve
them. In return we’ll offer you plenty of scope for personal development, recognition, a great
working environment plus a generous rewards package that includes pension, life assurance,
healthcare and bonus scheme.
To apply...
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JOB POSTING
MANCHESTER UNITED
Job title: Conference and Events Sales Co-ordinator
Location: Old Trafford, Manchester
Salary: Commensurate with relevant experience
The organisation
Behind every great club is a great supporting team. Ours is no exception. As one of the world’s most
successful sporting organisations and a highly professional, commercially astute business, we now
boast over 25 restaurants, 166 boxes, eight super suites and a vast choice of bars to some 8,500
executive members. This makes our match day and non-match day offering a hospitality experience
that’s in a league of its own.
The role
To keep the Club at the top of the international football arena and meet our fans expectations, we’re
always looking at ways to optimise our performance – both on and off the field. As a Conference and
Events Sales Co-ordinator you’ll work with the operational team to make sure that our customers’
every wish is met and exceeded – whether it’s for an AGM, business meeting or wedding. You’ll
handle all events enquiries and sell-in appropriate services that maximise profit – cross selling where
you can – to give them an experience they’ll never forget and want to repeat.
What we’re looking for
Planning and organising events is your passion. You happily do what needs to be done, because you
believe in what we have to offer. Your background in hospitality conference and/or events is
impeccable, but as important is your meticulousness, organisation, customer-focused sales and
negotiation skills and creativity. A natural communicator, you’re committed to excellence and your
outgoing personality will inspire those that work with you and result in memorable events and
conferences.
Closing date: xxx
Strictly no agencies
‘An Equal Opportunities Employer’
To Apply:
For application and further information please click on link provided:
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JOB POSTING
ASDA
Set the fashion stakes high
Drive sales in clothing to maintain value for money in the future
Ensure our customers receive exceptional service
Inspire your team – keeping them motivated, trained and developed
Entice customers by displaying all clothing to best effect
At George, we’re always working to provide quality, fashion-forward, affordable clothing –so we can
make a really practical difference to our customers. Which is why George is synonymous with high
fashion at a low price – something we’re really proud of. Every day is an adventure, as we work at a
pace to deliver clothes that are dressing the nation. And as a Clothing Department Manager at our
store on the outskirts of Birmingham City Centre, you’ll help Birmingham look their very best. So
we’ll be looking for:
a proven track record of both service and sales delivery
an impressive background with a high volume clothing retailer
someone who can inspire and lead their team onto successful sales and outstanding service
passion for clothes
Every day, and every night, everyone at Asda works their socks off to keep our customers happy.
Wherever you are now, you won’t have come across teamwork quite like this. It’s a unique place to
work with fantastic opportunities to develop your talent to its full potential. If you have the
ambition, there’s nothing to stop you going further and further.
To find out more and apply online, go to www.GEORGE.jobs
Closing date: 2 weeks
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NEWSLETTER
HTML email alert
HRMash Roundup
Welcome to your monthly roundup of what’s got the HR Tech industry talking. By keeping you
abreast of the latest HR technological and trend developments, we’re helping you to future -proof
your actions. So if you’ve not had time to check out HRMash in more detail this month, grab a coffee
and take 30 minutes to find out what’s what.
So you want to sell your tech to ALL of my tech customers? As a niche vendor, here’s an inside track
as to how you get ‘out there’. More >>
Why OPEN will matter more than mobile, social, referrals etc? It’s time to get honest. Let’s use
what works - and not just what is topical - in this guide to what OPEN really means. More >>
Did SmartRecruiters just go and build the best ATS in the world? Taking a second look. Did Jerome
Ternynck know more than he was letting on when he built his ATS? More>>
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HTML EMAIL
LLOYDS BANK – corporate social responsibility programme
Subject header: And you’re off… with DYB
THANKS A MILLION
Dear ###COLLEAGUE_FIRST_NAME###
We’re so pleased you want to Do Your Bit! As a team, we’re going to make a real difference to the
communities we live and work in. Now you’ve selected a good deed, here are some things to think
about.
Block out any time in your diary as soon as you accept a project Get sign off from your Line Manager (although we’re sure you’ve already done that!) Your Project leader will be in touch with more details closer to the day Once you’ve carried out your good deed, why not share what you’ve been up to? After all
your hard work, it’s time for a pat on the back. You might even get recognition for going the extra mile.
Thanks for getting involved and helping us do our bit. Yours,
The Do Your Bit Team
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HTML EMAIL
EE
Subject: Marketing and Brand careers at EE
Headline: Bringing insights to life
Senior Retail Marketing Manager . Brand Planner . B2B Marketing Planning
Manager
Our brand and marketing teams are wizards at what they do. They take what we know about our
customers and then apply a little magic of their own to create a whole range of products,
propositions and services that make our customers’ digital lives even better than they could imagine.
Collectively they define, plan, roll-out, evaluate and improve our brand, marketing and media
strategies that put our customers first and make a real difference to how our business performs.
If you’ve got the kind of experience that will impress, the attitude that will make us sit up and take
notice and the type of enthusiastic passion for all things marketing and brand that can shape our
business and bring insights to market, we’d love to hear from you.
To find out about these vacancies and more, click here.
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BLOGGING – GHOST WRITING
Redrow
Living up to our name
When you’ve been building award-wining homes for 40 years, you’re definitely doing something
right. From the quality of the design and the construction, to the customer service that runs
alongside ensuring customers have homes, not houses, Redrow are serious about their business. But
they’re serious about their people too. They have around 1,300 people working from 10 regional
divisions. Planning, design and construction are naturally at the heart of the business. But as they’ve
grown so it goes they need the people to support the business and keep it performing at its best. As
such there are also careers in support functions such as finance, IT, HR, health and safety and
administration.
They’re progressive in all they do. And nowhere is that more noticeable than in their purpose built
training centre in Tamworth, where they tailor their induction and training to the individual so that
they’re fulfilling their potential. So it should come as no real surprise that a company that’s this
committed to quality would want to apply that to their recruitment process too. So we went to talk
to them about how HARBOUR ATS could help.
Our original brief was to build an ATS to support the nice new slick website they were developing
and to work with their agency to make sure it all happened. To start, the brief was pretty
straightforward. Granted, there were some additional pieces they wanted so that the system
matched how they worked, such as a vacancy and offer authorisation functionality. They also
wanted their job postings in HARBOUR ATS to ‘live feed’ to their website. Naturally we were more
than happy to oblige.
However, as we learned a bit more about them, and they learned a bit more about us… they realised
we might be able to help them with some other aspects that would add value to their process. But,
as is often the case, changing requirements don’t always come with a change in deadlines. They’ve
got a business to run after all. Add to the mix that we’re trying to back it all into the website their
agency is building and it all adds up to an exhilarating ride.
In fact, it’s where our new strapline ‘The flexible ATS’ really had to live up to its name. However
thanks to a great relationship with the team at Redrow, we all realised that if you work together
pretty much anything’s achievable. So we did exactly that. We changed the site structure to
accommodate different business areas. We adapted the vacancy authorisation functionality so that
they could choose either from a drop down of existing users or dynamically enter additional
authorisers to the database. And we did the same for the offer process too.
We’re no push over. Yet we listen to our clients’ needs and we discuss them – drawing on our
expertise to decide where we bend and where we respectfully challenge. It’s a way of working that is
productive for both our clients and for us. Redrow gets an ATS that’s time-saving, accelerates the
candidate process and provides speedy vacancy posting (we’re also scheduled to discuss with them
our OnBoarding capability and a potential integration with E-learning suppliers so watch this space).
And in return we get great satisfaction from making our clients happy and pushing HARBOUR ATS to
be even better. And as we evolve to accommodate ever-changing website needs, we get the chance
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to live up to our name, making us one of the most flexible ATS around. Redrow are even happy to
tell you how they feel about it.
“Thanks for all your wonderful and very prompt help! It’s a fantastic system – I love it!” Ruth
Watson, Redrow.
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CRISTAL CLEAR SCRIPT FOR ANIMATED SHORT FILM
(60 seconds – longer version)
At Cristal, we live our values
Caring (open, fair, respect)
Collaborative (working together, different perspectives, power of the group to achieve more)
Passionate (optimistic, forward-thinking, inquisitive, ambitious, resilient)
&
Professional (expert knowledge, specific skills, integrity, getting good results)
They're the building blocks of why it's so great to work here.
And together we're creating a cleaner, brighter world.
But to help you achieve all our ambitions...
We need to empower you.
And that's where our new Cristal Clear HR Portal comes in
We've listened, (many of you’ve said you like online HR self -service for speed)
learned,
worked collaboratively
and then pioneered…
To create an intranet that's designed to make a real impact on your working lives
Welcome to the one-stop-solution for all your HR needs (recruitment, performance, talent, learn,
rewards, benefits, payroll mobility, self-service)
What's in it for you?
It's global
Easy to use
Has quick links (Cristal Academy, High Performance System, Academy Learn Centre, HR Helpdesk and
Self-Service)
Gives access to policies and online forms
Provides guidance at the touch of a button (e-service requests)
& will create greater consistency
In a few words, it’s a tool that’s…. clean, bright, modern, professional, supportive, powerful,
collaborative, performance driven
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Something we know all about.
And it’s just for you.
The Cristal Clear HR Portal
Brilliance inspired by our people
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PPC COPY
EDF TECHNICAL TRAINING FOUNDATION SCHEME
EDF Energy seeks trainees
Kick start your career and become a technical specialist or engineer.
careers.edfenergy.com/careers
Trainees at EDF Energy
Want hands-on experience and a professional qualification?
careers.edfenergy.com/careers
EDF Energy trainees
Experts on tap, great technical training and study could all be yours…
careers.edfenergy.com/careers
EDF Energy seeks trainees
Become a technical specialist / engineer
Real work and education combined
careers.edfenergy.com/careers
Trainees at EDF Energy
Engineering & Technical openings
Get experience and a qualification
careers.edfenergy.com/careers
EDF Energy trainees
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PPC COPY
BP GRADUATE OPPORTUNITIES
BP Graduate Careers
You’ll go far. Engineering, science and business opportunities at BP
bp.com/ukgraduates
Discover more at BP
Join BP and you’ll help define the life you live. Be inspired at BP
bp.com/ukgraduates
Graduate to BP
Our three year graduate programme will help fulfil your potential
bp.com/ukgraduates
Discover yourself at BP
Breadth of careers. Depth in training. Endless possibilities.
bp.com/ukgraduates
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RATES
My core hours are 9am to 3pm and I work from home for the most part. All the work you see in this
document was done from home, with the aid of a good brief (phone or written) . That said, I do work
on-site if needed for specific projects, I just need a little advance warning to arrange childcare. I’d
also consider a more permanent arrangement working 2-3 days per week.
Hourly rate: £40ph
Short day rate: £225
9am to 3pm (I don’t take a lunch hour so you get 6 hours for your money)
Long day rate: £300
9am to 5pm (I eat at my desk so you still save a bit!)
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CONTACT DETAILS
M: 07801 932667
WWW: rebecca-nunn.co.uk