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4/29/14 © 2014 Honeywell HomMed. All rights reserved. P4532EN.02 1 Genesis Touch Upgrade Instructions A new upgrade may be available for your tablet’s Genesis Touch software (v2.0 and above). These instructions will guide you through the process of upgrading. These instructions will also help you verify that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software installation is complete, any peripherals that were paired with a monitor will remain paired. Refer to the Genesis Touch Getting Started document for more information. Performing a software upgrade consists of just a few easy steps: Identifying your Genesis Touch software ........................................................................ Page 1 Preparing to upgrade by checking for an Android Operating System upgrade ............... Page 3 Installing an Android Operating System upgrade if it is needed ..................................... Page 5 Installing Genesis Touch software once the tablet has been prepared ............................. Page 6 Verifying the software upgrade and re-syncing with LifeStream .................................... Page 10 Identifying Your Genesis Touch Software Verify the Genesis Touch software you are currently using to determine if it is eligible for an upgrade. To determine the current version, from the Vitals Now/Home screen, select the settings icon ( ): 1. The Settings screen appears:

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Page 1: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Genesis TouchUpgrade InstructionsA new upgrade may be available for your tablet’s Genesis Touch software (v2.0 and above). These instructions will guide you through the process of upgrading. These instructions will also help you verify that your tablet is up to date by checking for an update to the Android Operating System.

When the Genesis Touch software installation is complete, any peripherals that were paired with a monitor will remain paired. Refer to the Genesis Touch Getting Started document for more information.

Performing a software upgrade consists of just a few easy steps:

• Identifying your Genesis Touch software ........................................................................ Page 1• Preparing to upgrade by checking for an Android Operating System upgrade ............... Page 3• Installing an Android Operating System upgrade if it is needed ..................................... Page 5• Installing Genesis Touch software once the tablet has been prepared ............................. Page 6• Verifying the software upgrade and re-syncing with LifeStream .................................... Page 10

Identifying Your Genesis Touch Software

Verify the Genesis Touch software you are currently using to determine if it is eligible for an upgrade.

To determine the current version, from the Vitals Now/Home screen, select the settings icon ( ):

1. The Settings screen appears:

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Page 2: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Identifying Your Genesis Touch Software

2. Select About. A screen similar to the following appears. Take note of the Genesis Touch software version listed on this screen (e.g., Genesis Touch 2.x.x or 3.x.x) for later reference.

Genesis Touch 2.x.x.xxxxxxx

Genesis Touch 3.x.x.xxxxxxx

Before continuing, please make sure your device is upgradable by looking for “GTTb” in the text, indicated in the graphic below. If you do not see a “b” after “GTT,” your device is not eligible for upgrade.

These instructions are intended for tablets with Genesis Touch software installed (v2.0 & above).

.

3. Select the back ( ) key. The Settings screen appears.

4. Select the home ( ) key. The Vitals Now/Home screen appears.

At this time, please plug in your device to a power source with the charger that came with your tablet. The following process may take between 10-30 minutes to complete depending on your network connection.

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Page 3: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

The Android Operating System Upgrade

1. From the Vitals Now/Home screen, select the settings icon ( ).The Settings screen appears:

2. Select Advanced. The Enter Password screen appears:

3. Type 4237 and select forward. The following screen appears:

4. Select Wi-Fi Settings.

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Page 4: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Identifying Your Genesis Touch Software

5. The following screen appears, depending on the version of Genesis Touch you are upgrading from:

Basic Instructions | Genesis Touch v2.0.x For Genesis Touch v2.1.x and above:

Touch the left side of the screen and slide your finger up to scroll down until you are able to

select About Device on the left, as seen below.

Place your finger on the top black frame of your tablet and swipe your finger down the screen until you see a

black menu screen, similar to the image below:

After selecting About Device, select Software Update. A screen like the following will appear. Select Check New and read the on-screen instructions to check for an update

Touch the gear icon in the top right corner and you will see the image below. You are now ready to go to the basic instructions in the green column of this page.

Now proceed to the next page. Go to “Basic Instructions” in the top left column.

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Page 5: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Once the tablet searches for an update, continue on. 

If no update is found, continue at the red arrow on page 6.

Prior to installing any found updates, please make sure your battery is charged or your device is plugged in. Ensure that you are able to receive a wireless signal.

Installing an Android Operating System Upgrade

6. If an update is found, select OK. An update window like the following may appear. Please select OK to begin the upgrade and read the on-screen instructions for more information:

7. While upgrading, your tablet will reboot, an icon resembling a robot will appear and an upgrading message appears. (The approximate update time appears on the screen.) During the upgrade, you may see the following image, which means your upgrade is successfully proceeding. This is the logo of the Android Operating System which helps run your Genesis Touch:

The tablet will turn off and turn back on when the process is complete.

You will automatically be taken back to the Genesis Touch Vitals Now/Home screen.

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Page 6: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Upgrading Your Genesis Touch Software

Your Android Operating System is up to date. 

You are ready to install the latest Genesis Touch software.

Upgrading Your Genesis Touch Software

To begin upgrading, please plug in your device to a power source with the charger that came with your tablet. A download may take between 10-20 minutes to complete depending on your network connection.

1. From the Vitals Now/Home screen, select the settings icon ( ).The Settings screen appears:

2. Select General. The Enter Password screen appears:

3. Type 4237 and select forward. The General Settings screen appears:

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Page 7: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

4. Select Download. A screen similar to the following appears:

5. Select Download. The monitor searches for updates and a screen similar to the following appears:

Note: If there is no update available, a screen similar to the following appears:

Installation selections will now need to be made by you as shown on the next page.

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Page 8: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Upgrading Your Genesis Touch Software

Use the following chart for reference. Do Not select cancel at this stage of your installation. The blue color on this chart indicates a series of screens a user must proceed through before completing sections A & B, in green. As indicated, always select OK, Install and Done:

The Replace Application and Complete Action Using: windows:

1. Select OK 2. Select Package Installer

3. Select Always 4. Select OK

A. Select Install to install Fuze B. Select Done and read below.

Repeat steps 1 through 4 (indicated in blue) to install Genesis Touch as shown below (A & B).You may not be asked for a package installer, but answer the remaining questions as indicated.

A. Select Install B. Select Done

Select the Home button twice to return to the Vitals Now/Home screen when complete.

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Page 9: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Verifying a Successful Upgrade

1. From the Vitals Now/Home screen, select the Settings icon ( ). The Settings screen appears:

2. Select About. A screen similar to the following appears showing the latest software version:

3. Select the back ( ) key. The Settings screen appears.

4. Select the home ( ) key. The Vitals Now/Home screen appears.

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Page 10: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Syncing With LifeStream

After upgrading to the Genesis Touch software, you must send the information to LifeStream so that it is in sync with the upgrade you have just installed on the Genesis Touch. To sync with LifeStream:

1. From the Vitals Now/Home screen, select the Settings icon ( ).The Settings screen appears:

2. Select General. The Enter Password screen appears:

3. Type 4237 and select forward. The General Settings screen appears:

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Page 11: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

4. Select LifeStream. A screen similar to the following appears:

5. Select Send Configuration. Messages similar to the following appear in the window telling you the status of communications:

When the information is received, a screen similar to the following appears:

The monitor is ready to receive configurations from LifeStream. You do not need to sync again unless you make additional changes to the configuration.

     Congratulations, you have upgraded your Genesis Touch software!

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Page 12: Genesis Touch Upgrade Instructions that your tablet is up to date by checking for an update to the Android Operating System. When the Genesis Touch software inst allation i s complete,

Troubleshooting

In the event of a low network signal, it is possible for an upgrade download to time out. If this occurs, you will see a screen similar to the image below.

Simply select Download and the process will continue from where it stalled:

If this continues to happen, move your Genesis Touch to a location by a window, a higher floor, or near an exterior wall if possible.

Ensure your tablet is plugged into a power source with the charger that came with your tablet.

Contacting Customer Service

1‐888‐353‐5440

Visit Us on the Web

http://www.hommed.com/customer‐service/

Get the Latest Genesis Touch Manuals

http://www.hommed.com/customer‐service/genesis‐touch‐manuals/

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