gengo at the taus translation technology showcase - silicon valley 2015
TRANSCRIPT
Today’s agenda
About GengoWho we are, what we do, and who we work with
How does Gengo work?What’s it like as a customer and why translators work with us
Gengo success stories Why do organizations choose Gengo?
About Gengo
Headquartered in Tokyo, Japan NA/EU office in San Mateo
1000s of customers globally
$15M invested in platform
Backed by Recruit, Intel, Atomico
16,000 translators residing in 130+ countries
130M words translated last 12 months
37 languages
64 language pairs
98% satisfaction level
Human translation done right
Workflow Solutions: Partner Support:Product descriptionsSocial media postsUser-generated contentArticles/guides
Legal Technical DocumentsWebsite Localization
Key takeaways
Gengo has the speed 95% of our jobs are started within 120 mins
Gengo has the scale More than 16,000 translators working in 37 languages
Gengo provides valueOur technology enables us to be a fraction of the cost
Dedicated teams
Account Management
Project Management
Integration Management
Customer Support
Acquisitions Management
Industry Consultation
Effortlessly scale with Gengo
Gengo is proven
Assigned project team
Scale with Gengo
Structured workflows
Gengo works around the clock
16,000 translators
Reside in 130 countries
Offices in NA & Asia
All timezones covered
Why translators work with Gengo
Work whenever they like
Right jobs for the right people Friendly staff and support
We pay on time
Objective quality
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バークレイ・アース、カリフォルニアを拠点とする気候調査団体の研究グループ
Review by senior translators
Quality
8.60 10
Data driven quality metrics
Translator education
Style guide
Glossaries
Forums
Customer feedback loop
Senior Translator review
Translator pools
Translation review & feedback
Feedback to translators
Update style guides and supporting resources
Review work and manage pool
Senior Translator
We help companies go global
We help Ecommerce organizations expand into new markets
We translate massive amounts of social, general, and casual media content
We know travel and help the most recognized names in the business
User-review translation at scale for SEO & Conversion
Background:TripAdvisor has millions of user reviews in multiple languages
Challenge:Launch into new markets, increase traffic conversion, and keep costs down
Gengo Solutions & Results
Trial, Quality Calibration, &
API Integration
More than 20+ million words translated since
2013
Profitable ROI on Translation. Partnership
with Samsung
French Ecommerce marketplace conquers the UK
Background:Vestiaire is a French second-hand luxury goods marketplace
Challenge:Reach the UK/US market, with 30,000 new ‘resale’ items every month
Gengo Solutions & Results
1000s of product descriptions translated from French to English
each month
1200% UK growth$20M funding
Trial, Quality Calibration, &
API Integration
Quiz translation at scale to dominate local App Stores
Background:QuizUp is a mobile game developed by Plain Vanilla.
Challenge:Aggressive goal to reach 9 global app stores with >10m words in just weeks
Gengo Solutions & Results
Translated 20M words in 12 weeks. Continue to
translate 1000s / month
QuizUp hit the top of App Store in 9 markets
and raised $26M
Trial, Quality Calibration, &
API Integration
Why companies choose GengoGengo has the speed 1M words a day does not make us sweat
Gengo has the scale More than 16,000 translators working in 37 languages across every timezone
Gengo provides valueWe’re a fraction of a traditional agency (⅙ the cost) while maintaining high quality deliverables
Gengo can integrate directly into your applications