Asset Registry and Management

Customizable Mobile Forms

Mapping and Location

Reports and Accountability

Mobile Workforce and

Asset Management Software for

Downtown Associations

GeoPal is a cloud service and mobile app for Downtown Associations and partner

organisations that need to cost effectively manage teams of street officers.

• Eliminate up to 100% of paperwork

• Reduce administration time and costs by up to 50%.

• Improve street ambassador productivity by up to 30%

• City asset management and registry

• Seamlessly transfer data to Municipal systems, with photos

• Create detailed, accurate reports in minutes

What is GeoPal?

GeoPal for Downtown Associations

GeoPal is so flexible in deployment it can be used to manage just about any

information collection requirement for your street officers downtown.

Used by Downtown Associations and their partners for:

• Completing paperless forms on mobile - surveying of city assets, recording

visitor assistance queries, reporting instances of graffiti, littering, or illegal vendors.

• Managing assets in the field, auditing and scheduling of maintenance or repair work

for trash cans, park benches, street hazards, etc.

• Integrating GeoPal as a mobility plug-in for real-time reporting and analysis of all field

data. Allows direct API and email connections to City or Municipal 311 departments to

immediate raise street and asset issues.

Problems Solved by GeoPal

VisibilityLack of visibility of staff when they leave the office, no efficient way to monitor street officer performance and safety.

ProductivityDifficult to accurately track KPIs against SLAs, as no direct link to City Departments.

EfficiencyHigh admin costs due to manual processing of paper forms & data re-entry. Reports can take days or weeks to create.

Proof of Work CompletedLost, incomplete, or delayed paperwork = no proof of service delivery and inaccurate records. Difficult to prove value added and engage members.

Compliance with Regulation & LegislationNo efficient way to monitor Risk Assessments or Inspection Checks.

Lack of City Asset RegistryNot able to accurately log locations or report and track issues associated with city assets.

There are two parts to GeoPal, a mobile app and a web management system.

The mobile app is used to replace paper-based survey or inspection forms,

allowing street officers to work smarter and faster.

Capture text, photo, video, barcode/RFID, geospatial data, and more, collated instantly

and accurately transferred between downtown and office with no need for data re-entry.

GeoPal mobile apps are available for Android and iPhone.

How it works – Mobile App

How it works – Web Management System

There are two parts to GeoPal, a mobile app and a web management system.

The online management system streamlines scheduling and operations,

providing visibility, detailed data and real-time reports

for improved business insight and decision making.

• Used to create mobile forms and workflows, manage assets, schedule and dispatch jobs.

• Track the location of street officers, city assets, members on an interactive map.

• Customize, schedule and analyse reports and data collected in the field in real-time.

Downtown Associations using GeoPal:

• Eliminate up to 100% of paperwork

• Reduce administration time and costs by up to 50%

• Improve Street Ambassador productivity by up to 30%

• Create detailed, accurate reports in minutes rather than days.

• Increase active member participation with per member reports, member and city portals.

• Automatically log 311 and other issues on the municipality system along with photos and details.

• Enhanced city asset management with asset registry and geo-location.

• Encompass third party contractors, to monitor and standardize outsourced services.

Benefits of GeoPal

Street ambassadors can record issues such as overgrown kerbs, litter, or graffiti on the

mobile app. This information is sent to the web management system in real-time.

Photos can be included,

and annotated to

highlight specific issues.

Time, date and location

are recorded for each

form step completed.

Real-time Reporting of Street Issues

GeoPal enables the real-time creation of statistics and reports, in customized pdf format.

PDF reports can include the Downtown Association logo.

Real-time Custom PDF Reports

GeoPal reports can include heat maps to give a visual representation of the volume of

work completed in specific downtown areas.

Reports can be created in minutes, not days, by eliminating the need for data re-entry.

GeoPal Heat Maps

Plan and manage the schedules of your street ambassadors at a glance.

Note availability and simply drag and drop jobs to assign to ambassadors or contractors.

Jobs Schedule

Know that Street Ambassadors are at the correct location, at the correct time. Monitor

their location to enhance performance and safety.

View Street Ambassador Locations

Easily locate city assets on GeoPal interactive maps, which show the status of assets with

colored icons. Street ambassadors can locate assets easily downtown on the mobile app.

Locate Assets on the Map – Web and Mobile

GeoPal connects Downtown

Alliance Managers to the

entire downtown eco-system

Serving the Downtown Eco-System

Alliance Managers

Members

Property Owners

City Dept.

City Assets

Citizens

Local Residents

Visitors / Tourists

Street Officers

Dublin City Business Improvement District work on behalf of the 2,500 businesses in

the area to create an attractive, welcoming, vibrant and economically successful space

in Dublin City Centre. Dublin City BID is active in ensuring a safe and secure city, by

providing visitor assistance and reporting street issues such as littering and graffiti to

the City Council for resolution.

With GeoPal, Dublin City Bid has:

• Increased Ambassador productivity by 30%, enabling expansion of the visitor assistance program,

• Reduced admin time by 50%, allowing more focus on higher value social media and marketing activities,

• Provided detailed stakeholder reports with heat maps showing prevalence of issues in city areas, that have

been created in minutes, rather than days, as happened prior to GeoPal.

“Earlier this year we had a big issue with waste collection. We were able to go to the meeting with reports,

dates, times of issues, and photographs. GeoPal provides us with the statistics and back-up information.”

Success Story

Dublin City BID won a Merit Award in Downtown Leadership and Management at the 2013 IDA Awards.

The winning project uses GeoPal to improve the productivity of street ambassadors

and office staff, and reducing the cost of providing their service to Dublin Town.

“Because GeoPal has eliminated paperwork and

freed up significant administration resources for

staff members, it enables us to concentrate on

marketing activities both on and offline. This has

been a significant improvement for our overall

strategy and operating costs.”

Clyde Carroll, Director, Dublin City BID

International Downtown Association Awards 2013

“GeoPal has helped us to make real savings, but of greater benefit is the extra value

that GeoPal now helps us to deliver. We’re now able to see ambassador location on

the map and show where the hotspots are in town. We can tell a much better story

to our members and support it with reports, photos and GPS coordinates.”

“With GeoPal, in 2 seconds we can see the key information. We know what the

issues are on a day to day real-time basis. Our daily reports are automatic.”

“We would like our members to use a version of the GeoPal app to report issues

to us automatically. This would be a great feature for them.”

Testimonials

Internationally, GeoPal works with diverse public bodies, downtown associations,

business improvement districts and private contractors in the USA, UK and Ireland.

Using GeoPal in Downtown Associations & BIDs

Arts District

Los Angeles

Asset Registry and Management

Customizable Mobile Forms

Mapping and Location

Reports and Accountability

Mobile Workforce and

Asset Management Software for

Downtown Associations