gervais tompkin, gensler, at opportunity green 2009

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Gervais Tompkin, Gensler, at Opportunity Green 2009

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Page 1: Gervais Tompkin, Gensler, at Opportunity Green 2009

TheOpen Source…

Page 2: Gervais Tompkin, Gensler, at Opportunity Green 2009

TheOpen Source City

Page 3: Gervais Tompkin, Gensler, at Opportunity Green 2009

TheOpen SourceLifestyle

Page 4: Gervais Tompkin, Gensler, at Opportunity Green 2009

TheOpen SourceWorkstyle

Page 5: Gervais Tompkin, Gensler, at Opportunity Green 2009

TheOpen SourceOffice Space

Page 6: Gervais Tompkin, Gensler, at Opportunity Green 2009

TheOpen SourceBuilding

Use

Page 7: Gervais Tompkin, Gensler, at Opportunity Green 2009

TheOpen SourcePro forma

Page 8: Gervais Tompkin, Gensler, at Opportunity Green 2009

TheOpen Source City

by Gervais Tompkin

Page 9: Gervais Tompkin, Gensler, at Opportunity Green 2009

A New Opportunity

Floundering Cities

3X CO2/HC

Vibrant Cities

1X CO2/HC

Source: Gensler Research

Page 10: Gervais Tompkin, Gensler, at Opportunity Green 2009

A Multi-Generational Mix

Page 11: Gervais Tompkin, Gensler, at Opportunity Green 2009

Varied Design Heritages

Veterans1930-1945

Gen-X1965-1980

BabyBoomers1946-1964

Millennials1981-1997

Page 12: Gervais Tompkin, Gensler, at Opportunity Green 2009

Changing Demographic Profile

Source: Bureau of Labor Statistics

1950 2000 2050

Page 13: Gervais Tompkin, Gensler, at Opportunity Green 2009

Changing Demographic Profile

Source: Bureau of Labor Statistics

1950 2000 2050

Page 14: Gervais Tompkin, Gensler, at Opportunity Green 2009

Labor Shortfall and Talent War

Source: Bureau of Labor Statistics

Page 15: Gervais Tompkin, Gensler, at Opportunity Green 2009

Labor Shortfall and Talent War

Source: Bureau of Labor Statistics

Page 16: Gervais Tompkin, Gensler, at Opportunity Green 2009

Millennials

Source: Monitor Group

Page 17: Gervais Tompkin, Gensler, at Opportunity Green 2009

Our Data

How people think they use their space:

WPI Survey 50 Companies 10 Industries 26,000 Respondents

How people actually use their space:

Work Activity Observations 18 Companies 7 Industries 420,000 Observation Data

Points

Source: Gensler Research

Page 18: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI

Page 19: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI

Page 20: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI

Page 21: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI

Page 22: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI

Page 23: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI: Typology of Modern Work

Page 24: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI: Typology of Modern Work

Page 25: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI: Typology of Modern Work

Page 26: Gervais Tompkin, Gensler, at Opportunity Green 2009

Work Activity Observations

Walking ROUTES through the space every 30 min, gathering use DATA with hand held devices

18 Companies7 Industries420,000 Observations

Page 27: Gervais Tompkin, Gensler, at Opportunity Green 2009

Reading an Observation Chart

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Average Daily Activity & Utilization

Unoccupied

Temporarily UnoccupiedEatingComputer

Phone

Writing

Informal Collaboration

Formal Meeting

% o

f O

bse

rvati

ons

Time

Average Space Utilization

Page 28: Gervais Tompkin, Gensler, at Opportunity Green 2009

Observations: Private Offices

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Technology

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Products

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Financial

38% Use

42% Use

41% Use

  Unoccupied

 

Temporarily Unoccupied

  Eating

 

Computer

  Phone

  Writing 

Informal Collaboration

  Formal Meeting

Page 29: Gervais Tompkin, Gensler, at Opportunity Green 2009

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Technology

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Products

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Financial

Observations: Workstations

60% Use 39%

Use

46% Use

  Unoccupied

 

Temporarily Unoccupied

  Eating

 

Computer

  Phone

  Writing 

Informal Collaboration

  Formal Meeting

Page 30: Gervais Tompkin, Gensler, at Opportunity Green 2009

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Technology

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Products

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Financial

Observations: Conference Rooms

36% Use 19%

Use

34% Use

  Unoccupied

 

Temporarily Unoccupied

  Eating

 

Computer

  Phone

  Writing 

Informal Collaboration

  Formal Meeting

Page 31: Gervais Tompkin, Gensler, at Opportunity Green 2009

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Technology

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Products

9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:000%

10%20%30%40%50%60%70%80%90%

100%

Financial

Observations: All Spaces

39% Use

35% Use

43% Use

  Unoccupied

 

Temporarily Unoccupied

  Eating

 

Computer

  Phone

  Writing 

Informal Collaboration

  Formal Meeting

Page 32: Gervais Tompkin, Gensler, at Opportunity Green 2009

Mobility: Open Sourcing the Office

Page 33: Gervais Tompkin, Gensler, at Opportunity Green 2009

Mobility: Open Sourcing the Office

Page 34: Gervais Tompkin, Gensler, at Opportunity Green 2009

Mobility: Open Sourcing the Office

Page 35: Gervais Tompkin, Gensler, at Opportunity Green 2009

Mobility: Open Sourcing the Office

Page 36: Gervais Tompkin, Gensler, at Opportunity Green 2009

HP Case Study

Previous Thames ValleyTotal Net Usable Area - 451,304 sft

$8,900 per person

Total headcount = 2,845*

Consolidated Bracknell

Total Net Usable Area - 165,673 sf

$5,400 per person

Total headcount = 2,686*

63% Area Reduction

Page 37: Gervais Tompkin, Gensler, at Opportunity Green 2009

HP Case Study

49% Energy Reduction

Page 38: Gervais Tompkin, Gensler, at Opportunity Green 2009

HP Case Study

Page 39: Gervais Tompkin, Gensler, at Opportunity Green 2009

HP Case Study

Page 40: Gervais Tompkin, Gensler, at Opportunity Green 2009

HP Case Study

17,633Number of employees expected to be newly mobile within 2 years

Page 41: Gervais Tompkin, Gensler, at Opportunity Green 2009

Intuit Case Study

75%The probability that at least one meeting participant is virtual(even in meetings of 3)

Page 42: Gervais Tompkin, Gensler, at Opportunity Green 2009

Sun Microsystems Case Study

Page 43: Gervais Tompkin, Gensler, at Opportunity Green 2009

Mobility Cuts Carbon Emissions

Page 44: Gervais Tompkin, Gensler, at Opportunity Green 2009

Mobility Reduces CO2/HC

Page 45: Gervais Tompkin, Gensler, at Opportunity Green 2009

Mobility Reduces Cost

Page 46: Gervais Tompkin, Gensler, at Opportunity Green 2009

SF Development Case Study

60 Individuals

45 Organizations

20 Weeks

Page 47: Gervais Tompkin, Gensler, at Opportunity Green 2009

SF Development Case Study

Credit: Shannon Loew

Page 48: Gervais Tompkin, Gensler, at Opportunity Green 2009

WPI: Typology of Modern Work

Page 49: Gervais Tompkin, Gensler, at Opportunity Green 2009

SF Development Case Study

Page 50: Gervais Tompkin, Gensler, at Opportunity Green 2009

SF Development Case Study

Page 51: Gervais Tompkin, Gensler, at Opportunity Green 2009

SF Development Case Study

Page 52: Gervais Tompkin, Gensler, at Opportunity Green 2009

SF Development Case Study

Page 53: Gervais Tompkin, Gensler, at Opportunity Green 2009

The Open Source City…:lifestyle shift

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

working ‘9-5’

Veterans

Page 54: Gervais Tompkin, Gensler, at Opportunity Green 2009

:lifestyle shift

working ‘9-5’

Veterans

working ‘24/7’ Boomers, Gen X and Millennials

>>

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

The Open Source City…

Page 55: Gervais Tompkin, Gensler, at Opportunity Green 2009

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

:work style shift

24% identify the office

as a productive place to workOffice as Primary Workplace

The Open Source City…

Page 56: Gervais Tompkin, Gensler, at Opportunity Green 2009

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

:work style shift

62% identify ‘away from the office’ as a productive place to work

>>

Office as Secondary Workplace

24% identify the office

as a productive place to work

The Open Source City…

Page 57: Gervais Tompkin, Gensler, at Opportunity Green 2009

38%average office

space utilization with 1:1 seating

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

Status Quo: 230 SF per Person, assigned seating

:office space shiftThe Open Source City…

Page 58: Gervais Tompkin, Gensler, at Opportunity Green 2009

:office space shift38%

average office space utilization with 1:1 seating

80% average office space utilization with mobility & densification

>>

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

Mobility: 75 SF per person, shared seating

The Open Source City…

Page 59: Gervais Tompkin, Gensler, at Opportunity Green 2009

:foot traffic shift

3 ½ hoursdowntown foot traffic limited to lunchtime

peak

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

Lunchtime Foot Traffic

The Open Source City…

Page 60: Gervais Tompkin, Gensler, at Opportunity Green 2009

:foot traffic shift

3 ½ hoursdowntown foot traffic limited to lunchtime

peak

6 hoursgreater office density & flex work schedules increase foot traffic

>>

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

Extended Hours Foot Traffic

The Open Source City…

Page 61: Gervais Tompkin, Gensler, at Opportunity Green 2009

:pro forma shift25,000 s.f.

average office building floor plate

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

Single-Tenant, Multi-Floor Head Quarters Model

The Open Source City…

Page 62: Gervais Tompkin, Gensler, at Opportunity Green 2009

:pro forma shift

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

Multi-Tenant Floor, Business Cluster Model

<10,000 s.f.67% of new leases in 2008

>>

25,000 s.f.average office

building floor plate

The Open Source City…

Page 63: Gervais Tompkin, Gensler, at Opportunity Green 2009

:GDP/Carbon shift110 metric

tonscarbon emissions

per employee : on-site & status quo

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

Higher Commute Energy Per HCLower Operations Energy per SF

The Open Source City…

Page 64: Gervais Tompkin, Gensler, at Opportunity Green 2009

110 metric tons/yr

carbon emissions per employee : on-

site & status quo

30 metric tons/yrcarbon emissions per employee : mobile & sustainable

>>

Image Source: http://upload.wikimedia.org/wikipedia/commons/2/2d/SanFran_downtown_panorama.jpg

Lower Commute Energy Per HCHigher Operations Energy per SF

The Open Source City…:GDP/Carbon shift

Page 65: Gervais Tompkin, Gensler, at Opportunity Green 2009

Implications

Increase Collaboration Discipline

Socialize Virtual Distance

Seed Social Computation

Design for Network and Cluster

Set your People Free

Reduce RE Op Ex & do less at higher quality

Manage CO2/HC

Mixed use as the new amenity

Cultivate Clusters as the HQ Replacement

Human & Environmental Performance

The Central Social District

Total Operating Carbon/HC

Changing Taxation Models

Individuals

Companies

Building Owners

Policy Makers

Page 66: Gervais Tompkin, Gensler, at Opportunity Green 2009

Thank You