1. 1. THE IMPORTANCE OF PLACE AGILE 2015 | WASHINGTON DC
2. 2. Intel + Gensler | 2INTRODUCTIONS CREDENTIALS EVAN BARTLETT DESIGN STRATEGIST JORGEN HESSELBERG DIRECTOR, AGILE TRANSFORMATION +
3. 3. Intel + Gensler | 3 01 A SENSE OF PLACE
4. 4. Intel + Gensler | 4A SENSE OF PLACE
5. 5. Intel + Gensler | 5A SENSE OF PLACE
6. 6. Intel + Gensler | 6A SENSE OF PLACE
7. 7. Intel + Gensler | 7A SENSE OF PLACE
8. 8. Intel + Gensler | 8A SENSE OF PLACE
9. 9. Intel + Gensler | 9A SENSE OF PLACE
10. 10. Intel + Gensler | 10A SENSE OF PLACE
11. 11. Intel + Gensler | 11A SENSE OF PLACE
12. 12. Intel + Gensler | 12A SENSE OF PLACE
13. 13. Intel + Gensler | 13 AGILE WORKING 02
14. 14. Intel + Gensler | 14AGILE WORKING CUBE FARM (STANDARD)
15. 15. Intel + Gensler | 15AGILE WORKING DEAD OFFICE LANDSCAPE
16. 16. Intel + Gensler | 16 Quality and number of exchanges; face-to-face being more effective than remote. Quality of team exchanges; more evenly distributed patterns are more effective than clusters. Amount of effective communications with external teams; especially for creative and innovative teams. AGILE WORKING COMMUNICATION Source: The Science of Building Great Teams, Pentland, Harvard Business Review, 2012 01 ENERGY 02 ENGAGEMENT 03 EXPLORATION THE SCIENCE OF COLLABORATION
17. 17. Intel + Gensler | 17AGILE WORKING MANIFESTO MANIFESTO We are uncovering better was of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and Interactions over process and tools Working Software over comprehensive documentation Customer Collaboration over contract negotiation Responding to Change over following a plan That is, while there is value in the items on the right, we value the items on the left more. Source: www.agilemanifesto.org
18. 18. Intel + Gensler | 18AGILE WORKING MANIFESTO MANIFESTO We are uncovering better was of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and Interactions over process and tools Working Software over comprehensive documentation Customer Collaboration over contract negotiation Responding to Change over following a plan That is, while there is value in the items on the right, we value the items on the left more. Source: www.agilemanifesto.org
19. 19. Intel + Gensler | 19 CASE STUDY : NOKIA 03
20. 20. Intel + Gensler | 20CASE STUDY NOKIA EXPERIMENT 01 TWO DIFFERENT DESIGNS FOR FOUR DIFFERENT TEAMS 02 OBSERVED HOW THEY WERE DOING 03 ASSESSED THEIR FEEDBACK AFTER THREE MONTHS Guest Chair Portable Whiteboard Guest Chair Coat Storage Lateral File Conference Phone
21. 21. Intel + Gensler | 21 FEEDBACK Being co-located has improved my job satisfaction My concerns during the pilot (if any) were addressed The physical setup of the space is acceptable Being co-located has improved how my team functions Favorable Neutral Unfavorable 100%0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 20% 20% 40%60% 80% 80% 100% CASE STUDY NOKIA
22. 22. Intel + Gensler | 22 ONE SIZE WONT FIT ALL CASE STUDY NOKIA
23. 23. Intel + Gensler | 23 OPENNESS VS. THE WALL CASE STUDY NOKIA
24. 24. Intel + Gensler | 24 COLLABORATION VS. FOCUS CASE STUDY NOKIA
25. 25. Intel + Gensler | 25 PROXIMITY VS. PRIVACY CASE STUDY NOKIA
26. 26. Intel + Gensler | 26 RESPONSE 01 BIGGER PODS 02 MORE FLEXIBILITY 03 MORE PRIVACY CASE STUDY NOKIA
27. 27. Intel + Gensler | 27 HOMEGROWN POD AGILE 2.0 POD PILOT POD Maintains personal space Underutilized storage Note enough space, personal or overall Not enough storage Not enough workspace Too tight Personal space and storage critical to maintain Accessible whiteboard space / display space Flexible scrum space Space for visitors Social support / get-aways on floor CASE STUDY NOKIA
28. 28. Intel + Gensler | 28 OUTCOME 01 FASTER SPEED TO MARKET 02 HIGHER ENGAGEMENT SCORES 03 SIGNIFICANT DEFECT REDUCTION CASE STUDY NOKIA
29. 29. Intel + Gensler | 29Source: https://www.youtube.com/watch?v=sZmos0GSCWE CURRENT CHALLENGE : INTEL 04
30. 30. Intel + Gensler | 30 THE SEPARATION OF 05 WORKPLACE + SPACE
31. 31. Intel + Gensler | 31THE SEPARATION MAIN DRIVER With technology becoming more available and easier to use, knowledge workers are looking to shed the boundaries the typical workplace creates. MAIN DRIVER
32. 32. Intel + Gensler | 32THE SEPARATION RESULT UNTETHERED RESULT #1
33. 33. Intel + Gensler | 33THE SEPARATION RESULT WORKDAY CHANGE RESULT #2
34. 34. Intel + Gensler | 34THE SEPARATION SHIFT THE SHIFT WORKPLACE WORKSPACE WORKSPACE WORKPLACE A B
35. 35. Intel + Gensler | 35THE SEPARATION A CLEAN SLATE
36. 36. Intel + Gensler | 36 ORGANIZATIONAL DRIVERS THE SEPARATION DRIVERS 01 UNDERSTANDING THE INDIVIDUAL ATTRACTION + RETENTION
37. 37. Intel + Gensler | 37 CONCEPTUAL AGE THE SEPARATION DRIVERS AUTONOMY MASTERY PURPOSE DESIGN STORY SYMPHONY EMPATHY MEANING PLAY Source: Dan Pink, A Whole New Mind
38. 38. Intel + Gensler | 38THE SEPARATION DRIVERS 01 GENERATIONS 02 BEHAVIORAL STYLE 03 WORK PROCESS 04 PERSONAL GOALS 05 PERSONAL VALUE INDIVIDUAL DRIVERS
39. 39. Intel + Gensler | 39THE SEPARATION RETHINK WORKPLACE 02 RETHINK THE WORKPLACE EFFECTIVE WORK 01 UNDERSTANDING THE INDIVIDUAL ATTRACTION + RETENTION ORGANIZATIONAL DRIVERS
40. 40. Intel + Gensler | 40 DRAFT Gensler | 30 NECESSARY EVIL A CONTAINER FOR RESOURCES HOUSE FOR ME INTRO THE BIG FROM -TO $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ ADJUSTABLE ASSET ECO-SYSTEM OF HUMAN CAPITAL HOME FOR WE NECESSARY COST A FIXED CONTAINER FOR RESOURCES HOUSE FOR ME ADJUSTABLE ASSET ECO-SYSTEM OF HUMAN CAPITAL HOME FOR WE THE SEPARATION RETHINK WORKPLACE
41. 41. Intel + Gensler | 41THE SEPARATION 02 RETHINK THE WORKPLACE EFFECTIVE WORK 01 UNDERSTANDING THE INDIVIDUAL ATTRACTION + RETENTION 03 RETHINK THE WORKSPACE ALIGNING GOALS ORGANIZATIONAL DRIVERS
42. 42. Intel + Gensler | 42THE SEPARATION RETHINK WORKSPACE 01 FLOW 02 FACE TO FACE 03 CASUAL COLLISION THE VALUE
43. 43. Intel + Gensler | 43 01 WELLBEING / WORK-LIFE 02 INNOVATION 03 SHARING / LEARNING 04 TRUST/COMMUNITY 05 FREEDOM / FLEXIBILITY THE SEPARATION RETHINK WORKSPACE COMMON VALUES
44. 44. Intel + Gensler | 44THE SEPARATION BUILDING BLOCKS COLLABORATE SOCIALIZELEARN FOCUS
45. 45. Intel + Gensler | 45THE SEPARATION A SENSE OF PLACE
46. 46. Intel + Gensler | 46 KEY TAKEAWAYS The environments we build affect our patterns of communication.01 How we communicate is more important than what we communicate.02 When considering an office architecture understand what you are optimizing for and test your assumption.03
47. 47. QUESTIONS?
48. 48. Intel + Gensler | 48 THANK YOU! jorgen.hesselberg@intel.com @jhesselberg JORGEN HESSELBERG evan_bartlett@gensler.com @erbartlett EVAN BARTLETT