#getsocial 2014 presentation - understanding social media platforms - joseph bunga (eatout)
TRANSCRIPT
- 1. #GetSocial Meikles Hotel Friday 4th of April 2014 Joseph Bunga Imba Group of Hotels EATOUT
- 2. #Welcome Which Social Media Channels Should I use to promote my Business What Tools Should I use to maintain my sanity How do I get other team members to participate Creating Engaging Posts
- 3. Getting People Talking
- 4. The Secret To Success
- 5. Passion Find Someone who has passion for that Channel
- 6. Fun Have Fun Doing It
- 7. GOOD Get Good At IT
- 8. FOCUS Allocate Time Editorial Calendar
- 9. PUSH The Boundaries physically, Mentally
- 10. SERVE Have a Purpose Sell the Benefit NOT the PRODUCT
- 11. SERVE / SHARE Have a Purpose Sell the Benefit NOT the PRODUCT Netiquette
- 12. IDEAS Try out NEW Ideas become the leader in your sector CREATE CONTENT
- 13. PERSIST Constantly re-evaluate your content check your engagement
- 14. CRAP CRITICISM Internal & external Rejection Assholes Pressure
- 15. Most Popular Social Media Channels Facebook Twitter Pintrest LinkedIn
- 16. Facebook Facebook is the number one network for people all over the world to connect and share content. Brands use their Facebook PAGES to update their followers/fans on deals, Brands can also create targetted ad campaigns
- 17. Facebook - Who's On Board 1.23 Billion each person spending about 15.8%of their total online time on Facebook Zimbabwean estimate 1.2 Million this is what I see when I target Zimbabwe as a country in Facebook
- 18. Facebook - How Do I Get Started First of all Create a Page NOT a person Your customers don't want to be Friends with your brand Use the Image dimensions smartly Use an easy to learn design program to resize / crop images to make your page look good and consistent
- 19. Twitter 140 Character Tweet Limit TEXT based posts are KING Links are often used to external sites
- 20. Twitter Who's On Board Globally 650 Million Users Users in Zimbabwe 300 - 500K Twitter Users are more likely to be on their Mobile devices than on PC / Laptop
- 21. Twitter HOW Do I Get Started Couple of things to learn : Hastags Retweets Mentions Direct Messages Remember that the lifespan of a tweet is really short Search for Keywords to help you understand the customer interactions
- 22. LinkedIn Targetting Professional Connecting Business with Potential Partners Professional Hub for Networking KEY industries Tech Self Employed Creatives Consultants
- 23. LinkedIn Who's On Board Older Well Educated and Established users They spend little time online The mobile App has recently increased the access times
- 24. LinkedIn How Do I Get Started For a FREELANCER you can create powerful personal profile with lots of endorsements As a business set up an official Company Page Don'ts ***
- 25. Pinterest Sharing and resharing of Visual Content Inspiration and Ideas I personally use for remodelling ideas at home
- 26. Pinterest Who's On Board Majority Female Users Excellent for Home Decorators Cake's Chefs too
- 27. Pinterest How do I Get Started Setup an account Post frequently Sharing Content and following other boards
- 28. What Tools Should I Use Editorial Calendar is your First Weapon Sprout Social Tweetcaster Basecamp Inkscape & Gimp
- 29. FRIDAY JOKES Share funny stories from work or just simple Jokes Images are great to create engagement
- 30. MONDAY MOTIVATION! Sharing an inspirational quote Strive's Page The Thriller
- 31. SPROUT SOCIAL Excellent for Team Collaboration Ability to Schedule multiple Channels Discovery Mode very good for analysis REPORTS great way to share progress with customers and Management
- 32. TweetCaster Manage Multiple Accounts Mobile
- 33. Basecamp Project Management Collaboration
- 34. Inkscape & Gimp Inkscape Vector Based Photo Editing Phatch Resizing images & Watermarking