getting impact from patient opinion
DESCRIPTION
This presentation will give you examples of the different impacts Patient Opinion may have, and how it is being used in different places. It includes some brief notes for speakers.TRANSCRIPT
![Page 1: Getting impact from patient opinion](https://reader035.vdocument.in/reader035/viewer/2022062513/557ae057d8b42a85648b506a/html5/thumbnails/1.jpg)
How can you get real benefit from Patient Opinion?
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Many different kinds of impact are possible
![Page 3: Getting impact from patient opinion](https://reader035.vdocument.in/reader035/viewer/2022062513/557ae057d8b42a85648b506a/html5/thumbnails/3.jpg)
Culture change
??Reputation
Data
Involvement
Service improvement
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Data
What are people saying about…?
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Reputation
How do we look?
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![Page 10: Getting impact from patient opinion](https://reader035.vdocument.in/reader035/viewer/2022062513/557ae057d8b42a85648b506a/html5/thumbnails/10.jpg)
Involvement
How do we empower our users and carers?
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Service improvement
How do we continuously improve?
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Culture change
Could we bring the patient voice into the heart of care?
(Note: imaginary!)
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![Page 20: Getting impact from patient opinion](https://reader035.vdocument.in/reader035/viewer/2022062513/557ae057d8b42a85648b506a/html5/thumbnails/20.jpg)
Or just being human
Giving the organisation a friendly face
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