GIS ROI: A Case Study Approach

Bringing to Light PotentialEfficiences in Government

Kevin Willis, GISP, PMP

Lake County GIS Director

Decision-makers can now VISUALIZE CHOICE!

• Low Cost Solutions to Complex Issues• High ROI (Return on Investment)• Cost Savings & Cost Avoidance• Enhanced Customer Service• Efficiency Optimization• Transparency

GIS technologies play an important part in the day to day functions of local government as well as to other

agencies, organizations, and the public at large.

GIS Adds Values Throughout the Organization

Lake County’s Proactive Use of GIS is Showcased Internationally

Internationally Recognized VideoLeveraging the Playing Field

• 7 minute in-house video

• Lake County is a leader in its use of GIS for government

• Regarded as an example of a

“Public Friendly GIS” by several GIS industry leaders

• Continually adding no/low cost value to public services

Creating and Increasing Relevance of GIS in Your Organization

Tuesday 1:00 pm – 2:30 pm City Terrace 12Presenter: Adam Carnow

• Get an overview of managing a GIS with an IT perspective with a goal of increasing sustainability and creating value. Topics include

• System architecture best practices • Strategic planning • Supporting business needs/workflows • Selling management on GIS

Video Showing: Leveraging the Playing Field

GIS Case StudiesWeb Page

Goal: To demonstrate through real world examples how GIS technologies add value to county operations.

Result: Tangible benefits across multiple county business functions has been achieved. In some cases, new industry innovations have resulted.

GIS Case Studies

GIS Case Study Benefits

• Informs the public how the county is using tax dollars more efficiently through innovation and collaboration

• Increase efficiency, productivity, and sparks innovation

How can the organization do more

with less resources?

“Helping people make better decisions”

As government budgets shrink and services offered are prioritized and/or reduced, GIS technologies answer such questions as:

• Where are the most or least of something?

• Where is there a concentration of something?

• Find places you’re looking for and see where to take action?

Economic Growth & RedevelopmentProperty Finder Interactive Map

Property Finder Interactive MapHonorable Mention at International

Economic Development Conference-2009

GIS technologies take Proposed Future Land Use digital

Benefits:

• Protect the integrity of our community through visual collaboration to aid in the land use decision-making process

• Visually explore how to conserve, rehabilitate, or develop an area

• Technology used for final DCA map submittal

GIS & Public Safety Collaboration

Goal: Derive the highest return on investment using in-house technology with current budgetary dollars to best serve Lake County citizens.

• Fire Hydrants Layer (Pre-Planning Focused)-Improve the County ISO rating which may indirectly contributing to a most favorable bond rating

• Fire Response Zones (Pre-Planning Focused)-Optimize fire responders drive times and record cards

Fire Response Zones Analysis

Goal: Best leverage county data to assist fire fighters and emergency dispatch personnel for the efficient allocation of resources

Results: Resource optimization saves response times; which saves lives, property, and tax dollars

Spatially Enabling Fire Rescue Calls

Goal: To find where the highest concentration of calls are located and categorize them by the type of call.

Result: Have needed resources available at peak times and in peak areas.

Historical Incident Analysis and Reporting

Public Safety-Fire Hydrant Location

New Park Site Selection PDF

Location-Allocation

Powerful GIS Analytical Tool

Efficiencies with Strong ROI

Top 8 South Lake Park Properties

Addressing Function

Create and maintain an address points layer using National Emergency Number Association (NENA )

standards for the entire county

Benefits:

• Address Points layer is used to assist E911, Reverse 911, and EMS dispatch systems

• High value analysis added for cross functional projects and initiatives

• Case Study Link

Providing Innovative Solutionsto Lake County HOA’s

• Increase energy efficiency

• Decrease HOA dues/maintenance fees

• Potentially increase value of homes due to desirable amenities financed through reinvestment of savings

• Applying easy to use technology to everyday life

GIS Web Solution Realizes Staggering Return on Investment

• GIS County View Interactive Map draws over 800,000 page views annually

• Top Five most visited Lake County websites

• Realistic reoccurring annual cost avoidance of $750,000

• Case Study Link

Public friendly approach to view over 50 layers of valuable data maintained for decades in non-spatial databases.

Lake County Creates No-Cost Solution for Development Application Tracking

• Government transparency • Customer service orientated• Empowers staff and saves

staff time to focus efforts in other areas

• Proactive no cost GIS web based solution using the cloud

• High return on investment• App Tracker Link

Lake County GIS Creates “A Window into Workflows”

Lake County Annexations Process

How can you add value to YOUR organization using GIS?

Thank You!

Kevin Willis, GIS Director kwillis@lakecountyfl.gov

Sue Carroll, Project Mgr. scarroll@lakecountyfl.gov

Larry Duke, Land Records Mgr. lduke@lakecountyfl.gov

GIS Division Main Phone Number: (352) 742-6550