OpenTouch Conversation

October 2013

GITEX

Discover how the OpenTouch experience revolutionizes enterprise communications.

- iPad and BYOD fanatics will see how simple it is to video call and share contents with OpenTouch

Conversation

- iPhone addicts benefit from one touch access to meetings, favorites and on-call features!

-Those who work at the office aren’t left behind : one touch on My IC Phone is all they need to video call orshift a session to another device.

- You’ll see as well a preview* of OpenTouch Conversation PC clients the OpenTouch experience on yourdevice of choice!

Highlights

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INTERNET

User #3

User #1User #2

Logical Diagram

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DATACENTER

INT

User #2

User #2 User #1 Use#1

PSTN

DEMO SCENARIO

Sales manager Product manager Professional services Expert

MIC Mobile AndroidIn airports or at customer premises

OTC iPad… on the road! OTC iPhone…On the road

OTC PC when he worksfrom homeOTC iPad… everywhere! OTC PC when he’s

at the customer premises

My IC Phone when he’sin the officeMy IC Phone when he’s

in the office

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3

productivity by sharing

wants to know what has

He calls back the Expert.

implemented the change

premises. He calls his

STORY BOARD53

The Expert has

and left the customer

team to tell them that

the customer is delighted.

It’s daily meeting time. The Product manager shares documents to explain the new design.

They all agree that it’sthe way to go.

The Product manager

to be changed exactly.

The Expert uses the webcam of his PC toshow what’s needed. The Product manager will provide a new solution during their dailymeeting later this day.

Share the good news! easily contact your team when mobile

The Sales manager calls the Product manager to tell him about the design change. He uses video to make sure he’s understood.

Meeting time! Boost

documents

An Expert installs a system at customer premises. He needs to talk to his team about last minute customer request. He calls the Product manager, who unfortunately is not at his desk.

The Sales manager picks up the call.

Show and tell: Easily add participants and let video speak for you

Make it personal: engage your team with video

An expert needs support from his team… quick!

An expert needs supportfrom his team… quick!

E is installing the new system inthe customer premises. Product manager Expert: “I need to

talk to Product manager about the

1He got a question aboutrequest.

a change

customer request”

He needs to ask P for a newsystem design.

S picks up as P is not availableand agrees to tell P asap.

Show:Easy multi-device

Sales rep:“I’ll tell P asap”

2routingIntuitive team telephony features

Routing: All Routing: AllRouting: DeskPhone

Make it personal: engageyour team with video

Show and tell: Easily add participants and let video speak for you

Meeting time! Boost productivity by sharing documents

Share the good news! easily contact your team when mobile

An expert needs supportfrom his team… quick!

S walks in the corridor andwhile walking to his office.

calls P

Expert:Busy

Sales tells: “E triedto join you. Thedesign changed.

At his desk, he shifts the sessionto the desk phone: it’s better

Can you findsolution?”

avoice quality and you got videotoo!

1S tells P about the design change.

2S wants the problem solvedbefore theirthis day.

daily meeting laterProduct manager:“Fine, I keep you in touch!”

Shift session

Show:In one touch, a video call

shift session and do

3Video call

Routing: All Routing: AllRouting: All

Make it personal: engageyour team with video

Show and tell: Easily add participants and let video speak for you

Meeting time! Boost productivity by sharing documents

Share the good news! easily contact your team when mobile

An expert needs supportfrom his team… quick!

P wants to know more. He calls Ewho misses the call.

1 missed call10 minutes after E calls back 1from his PC. He adds S to theconversation and uses video toexplainrequest.

the design change

Product manager:“I work on, I’ll share this with you during the

P agrees to work on a new designand share it during their planned afternoon meeting.

afternoon meeting” Call backShow:See missed calls while mobileAd-hoc video conference withactive talker

2 And Add SExpert: “This isthe new designrequest.”

Routing: Tablet only Routing: All

Routing: DeskPhone

Make it personal: engageyour team with video

Show and tell: Easily add participants and let video speak for you

Meeting time! Boost productivity by sharing documents

Share the good news! easily contact your team when mobile

An expert needs supportfrom his team… quick!

S has left the office. He is waitingfor his train at the station.

Later, E, P and S meet virtuallyfor their planned daily meeting. Pexplains the new design andshares documents .

They all agree it’s the way to go.

Show:Easy share documents with your team and contacts

Routing: Tablet only Routing: All

Routing: Tablet Only

Make it personal: engageyour team with video

Show and tell: Easily add participants and let video speak for you

Meeting time! Boost productivity by sharing documents

Share the good news! easily contact your team when mobile

An expert needs supportfrom his team… quick!

Later on, E has implementedcustomer

theis

and tell

change. Thedelighted. E. calls P then Sput them in athem the good

conferencenews.

to

Swap calls&

conferenceShow:Enjoy one-call feature

Expert: “Job’sdone!”

Routing: All Routing: AllRouting: Tablet only

Make it personal: engageyour team with video

Show and tell: Easily add participants and let video speak for you

Meeting time! Boost productivity by sharing documents

Share the good news! easily contact your team when mobile

CONCLUSION

ARE HAPPY OPENTOUCH USERS!

THEY ENJOY MULTIPARTY, MULTIDEVICE, MULTIMEDIACONVERSATIONS!

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