global coaching -...
TRANSCRIPT
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Global Coaching An integrated approach to tackle complexity and
promote sustainable high performance
Prof. Philippe Rosinski, MCC
4th Kuwait Coaching Conference 28 January 2018
©Philippe Rosinski
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Coaching
The art of facilitating the unleashing of people’s potential to reach meaningful, important objectives
2 ©Philippe Rosinski
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Coaching The coaches we refer to are:
1. Executives and managers as leaders using coaching
2. Educators as coaches Unleashing students’ potential, sparking their curiosity, fostering learning and growth
3. Professional coaches (External/internal to the organization)
3
Coaching as a: • Style & role • Philosophy & outlook
©Philippe Rosinski
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Coaching can be impactful. However, basic coaching is increasingly insufficient to help address the complex challenges in our turbulent, interconnected and global environment.
4 ©Philippe Rosinski
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To address the complexity, we need to shift our outlook on life, we need to enlarge our worldview
5 ©Philippe Rosinski
Nasrudin: The Lamp and the Key
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6 ©Philippe Rosinski
Blind men and the elephant Rumi
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Integrating multiple perspectives into coaching in a systematic fashion
7 ©Philippe Rosinski
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Coaching from Multiple Perspectives
8
• Health & Fitness
• Emotional & Relational qualities
• Productivity & Results
• Diversity & Creativity
• Power & Service
• Meaning & Unity
PHYSICAL MANAGERIAL PYSCHOLOGICAL POLITICAL CULTURAL SPIRITUAL
©Philippe Rosinski
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©Philippe Rosinski www.GlobalCoaching.pro
Leveraging multiple perspectives to address complexity
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Global Coaching
An integrated approach that calls upon multiple interconnected perspectives to facilitate the unleashing of human potential toward meaningful pursuits
10 ©Philippe Rosinski
Leveraging various perspectives both for:
• Defining success in a broad and sustainable fashion (the what question) and
• For effectively enabling this success (the how question)
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PHYSICAL PERSPECTIVE
The physical is anything related to the body.
The physical perspective aims at actively nurturing the body, our precious yet fragile foundation.
11
• Health & Fitness
PHYSICAL
Global Coaching, Chapter 3
©Philippe Rosinski
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12 ©Philippe Rosinski
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Multiple Benefits
• Increase well-being, quality of life, happiness
• More resistant to damaging stress and illnesses
• Better able to sustain high performance levels at work
• Enhance leadership competence
but this requires a systematic and integrated approach (“corporate athlete”), in cooperation with experts, beyond “doing a little bit of exercise” and “eating five fruits & vegetables each day”
13 ©Philippe Rosinski
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Wellness Programs in Organizations
Can help your organization achieve a return on investment that can be as high as 6 to 1
Increased productivity
Reduced absences
14 ©Philippe Rosinski
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Myth… “Old age is a wreck.”
(Chateaubriand, Mémoires d’outre-tombe)
15
90-year old from Europe
“Over 50 percent of all illness and injuries in the last third of your life can be eliminated by changing your lifestyle…Eliminated! Along with all the misery, expense and lost joy that goes with being seriously sick or badly hurt.” (Crowley & Lodge, Younger next year)
101-year old from Okinawa
Reality!
©Philippe Rosinski
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Robert Marchand 100 year old – 100 km bicycle
28 September 2012 4 hours 17 minutes 27 seconds
©Philippe Rosinski
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17 ©Philippe Rosinski
A new record at 105 years old! 4th of January 2017
Track velodrome Saint-Quentin-en-Yvelines 22 kilometers and 547 meters in one hour
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Lessons from Okinawa
1. Nutrition
2. Physical Exercise
3. Community
4. Spirituality
18 ©Philippe Rosinski
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1. Nutrition • Vegetables forming the basis/ the bottom of the food pyramid
• Whole grains
19 ©Philippe Rosinski
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2. Physical Exercise Integrated Approach
• Cardiovascular endurance
• Strength & power
• Flexibility
• Balance
20 ©Philippe Rosinski
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Enjoy your physical activities! Make a difference for you and others!
21
August 2015: WEX team triathlon Maine
September 2016: Biketour
Médecins du Monde
Tour des Flandres
4 days – 560 km
©Philippe Rosinski
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PSYCHOLOGICAL PERSPECTIVE
22
Psychology is the study of individual personality, behaviors, emotions and mental processes. Psychology differs from culture in that its primary focus is the individual rather than the collective.
• Emotional & Relational quality
PYSCHOLOGICAL
Global Coaching, Chapter 5
©Philippe Rosinski
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Favor Integrated Approach – Learn from different schools
• Behavioral & cognitive psychology
• Transactional analysis
• Neuro-linguistic programming
• Psychological profiles: MBTI, FIRO-B, etc.
• Positive psychology
• Psychodynamics (in particular: unconscious defense mechanisms)
• Etc.
23 ©Philippe Rosinski
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Emotional intelligence and understanding of the unconscious ego defense mechanisms
• Healthy and mature ego – OK-OK attitude
• Establish constructive, benevolent and fluid relationships
• Avoid the drama triangle, psychological games
• Recognize unconscious ego defense mechanisms, which appear as “irrational” behaviors, without necessarily being a qualified psychoanalyst!
24 ©Philippe Rosinski
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25 ©Philippe Rosinski
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26 ©Philippe Rosinski
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27 ©Philippe Rosinski
Unconscious ego defense mechanisms
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28 ©Philippe Rosinski
Styles of defense (George Vaillant, The Wisdom of the Ego)
I. Psychotic
• Delusional Projection • Distortion
• Denial
II.Immature
• Projection
• Passive
aggression
• Fantasy • Acting out
• Hypochondriasis • Dissociation
III. Neurotic (intermediate)
• Displacement • Repression
• Isolation/
Intellectualization
• Reaction
formation
IV. Mature
•Altruism • Anticipation
•Sublimation •Humor
•Suppression
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POLITICAL PERSPECTIVE
29
Politics is an activity that builds and maintains your power so that you can achieve your goals.
Power is the ability to achieve your meaningful, important goals.
Politics is a process. Power is potential, and it comes from many sources.
• Power & Service
POLITICAL
Global Coaching, Chapter 6
©Philippe Rosinski
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Negative Connotation
Politics in organizations has largely a negative connotation, suggesting hidden agendas, manipulation, deceit and jockeying for positions.
30 ©Philippe Rosinski
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Politics is inherent to organizational life
©Philippe Rosinski
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Constructive Politics
32
• Organizational politics does not have to be destructive. In fact, it is fundamental, essential to having an impact as a leader.
• Politics becomes constructive when it also works in the service of others – when we attempt to understand the hopes, needs and dreams of people and to creatively seek common ground between their goals and ours.
• Power gives impact and leverage; service guides our actions.
High
Low
POWER Low High
The Idealist
The Enlightened Builder
The Individual Achiever
The Prince
SERVICE
©Philippe Rosinski
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Sources of Power
33 ©Philippe Rosinski
Credibility
Knowledge
External Allies Authority
Interpersonal Skills
Internal Allies
Intrapersonal Skills
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Keys to Service
34 ©Philippe Rosinski
Respect
Listen
Care Trust
Empathy Share
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CULTURAL PERSPECTIVE
35
A group’s culture is the set of unique characteristics that distinguishes its members from another group.
• Diversity & Creativity
CULTURAL
Global Coaching, Chapter 7
©Philippe Rosinski
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36 ©Philippe Rosinski
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Roadmap to Navigate Cultural Terrain
©Philippe Rosinski
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Cultural Orientation
An inclination to think, feel or act in a way that is culturally determined, or at least influenced by culture
38 ©Philippe Rosinski
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Cultural Orientations Framework- Categories
39
Sense of Power and Responsibility
Time Management Approaches
Definitions of Identity and Purpose
Organizational Arrangements
Notions of Territory and Boundaries
Communication Patterns
Modes of Thinking
©Philippe Rosinski
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Cultural Orientations Framework- Categories & Dimensions
40
CATEGORY DIMENSION
Sense of Power & Responsibility
Control – Harmony – Humility
Time Management Approaches
Scarce – Plentiful
Monochronic – Polychronic
Past – Present – Future
Definitions of Identity & Purpose
Being– Doing
Individualistic – Collectivistic
Organizational Arrangements
Hierarchy – Equality
Universalist– Particularist
Stability – Change
Competitive– Collaborative
CATEGORY DIMENSION
Notions of Territory & Boundaries
Protective – Sharing
Communication Patterns
High-Context – Low-Context
Direct – Indirect
Affective – Neutral
Formal – Informal
Modes of Thinking Deductive – Inductive
Analytical – Systemic
©Philippe Rosinski
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Individual • Self coaching (intrapersonal)
• One-to-one coaching (interpersonal)
using the Cultural Orientations Framework (COF) assessment
41 ©Philippe Rosinski
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High
Low
DIVERSITY Low High
Geographically dispersed (virtual) & Homogeneous
Geographically dispersed (virtual) & Heterogeneous
Physically together & Homogeneous
Physically together & Heterogeneous
DISTANCE Team Addressing the additional complexity due to diversity possibly augmented by distance
©Philippe Rosinski
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Polarization
43 ©Philippe Rosinski
Confirmation bias
Because of the potential for misunderstanding, miscommunication, and conflict, poorly managed intercultural teams can become the least productive teams in an organization (Matveev & Nelson, 2004)
The group dynamics in an intercultural team may be complex and time-consuming, adversely affecting the team’s productivity. Communication issues such as information overload and geographic distance between team members are challenges to team performance (Gillam & Oppenheim, 2006; Jarvenpaa & Leidner, 1998)
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Pressures to Conform
44 ©Philippe Rosinski
“ When all think alike, then no one is thinking.” Walter Lippmann
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Cultural diversity, when leveraged, promotes creativity and innovation
• “One of our central themes is the immense importance of diversity, not necessarily along demographic lines, but in terms of ideas and perspectives. We are speaking above all of cognitive diversity.
• One of the particular advantages of diversity and dissent is that they promote two things that institutions need: creativity and innovation.
Cass Sunstein (Harvard University Professor) and Reid Hastie - "Wiser - Getting beyond groupthink to make groups smarter" (2015)
45 ©Philippe Rosinski
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Proactively look for gems in different cultures
©Philippe Rosinski www.GlobalCoaching.pro
Leveraging cultural diversity
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©Philippe Rosinski www.GlobalCoaching.pro
Working at multiple levels
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SENSE OF POWER AND RESPONSIBILITY CONTROL / HARM ONY / HUM ILITY
Control
ORIENTATION Harmony Humility
41.7 %
33.3 %
25.0 %
0.0 % 0.0 %
CLEAR MILD NEUTRAL MILD CLEAR
Control
0.0 % 0.0 %
16.7 %
66.7 %
16.7 %
POOR LIMITED FAIR
<< 16.7 %
GOOD EXCELLENT
83.3 % >>
ABILITIES Harmony
0.0 %
8.3 %
25.0 %
41.7 %
25.0 %
POOR LIMITED FAIR
<< 33.3 %
GOOD EXCELLENT
66.7 % >>
Humility
0.0 %
8.3 %
33.3 %
41.7 %
16.7 %
POOR LIMITED FAIR
<< 41.7 % 58.3 % >>
Participant count: 12
©PHILIPPE ROSINSKI - CULTURAL ORIENTATIONS FRAMEWORK ASSESSMENT
Coaching of a senior international European team
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58.3 % >>
GOOD EXCELLENT
53,3 % >>
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ORGANIZATIONAL ARRANGEMENTS HIERARCHY / EQUALITY
ORIENTATION Hierarchy Equality
0.0 % 0.0 %
27.3 % 27.3 %
45.5 %
CLEAR MILD NEUTRAL MILD CLEAR
ABILITIES Hierarchy
18.2 %
27.3 %
18.2 %
36.4 %
POOR LIMITED FAIR
<< 63.6 %
0.0 %
GOOD EXCELLENT
36.4 % >>
Equality
0.0 % 0.0 %
9.1 %
54.5 %
36.4 %
POOR LIMITED FAIR
<< 9.1 %
GOOD EXCELLENT
90.9 % >>
Coaching of an international executive team Participant count: 11
©PHILIPPE ROSINSKI - CULTURAL ORIENTATIONS FRAMEWORK ASSESSMENT WWW.COFASSESSMENT.COM
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©Philippe Rosinski www.GlobalCoaching.pro
Living the richness in cultural diversity
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SPIRITUAL PERSPECTIVE
51
Spirituality is an increased awareness of a connection with self, others, nature, with the immanent and transcendent “divine”.
It is also the ability to find meaning, derive purpose and appreciate life.
• Meaning & Unity
SPIRITUAL
Global Coaching, Chapter 8
©Philippe Rosinski
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Adopting the Sunflower Strategy
Resolutely turning toward the light–noticing and being grateful for the miracles of the day
52 ©Philippe Rosinski
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Adopting the Sunflower Strategy
53 ©Philippe Rosinski
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Viktor Frankl
Man’s Search For Meaning 1.The active life of creation (cf COF Doing)
2.The passive life of enjoyment (cf COF Being)
3.The courageous life of accepting suffering with dignity (when suffering cannot be avoided)
54 Sisyphus by Titian, 1549
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Explore Your Deeper Purpose
55
• What is your purpose? What is truly important to you? What is the legacy you want to leave behind?
• Artistic activities (collages, drawings, etc.) to help uncover that deeper purpose (letting the more intuitive “right brain” speak up)
©Philippe Rosinski
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Collage Activity Uncover your individual purpose
56 ©Philippe Rosinski
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Existential exploration
Learning from the great philosophers to address the ultimate concerns of the human condition – Irvin Yalom 1. Death 2. Freedom 3. Isolation 4. Meaninglessness
57 ©Philippe Rosinski
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• Mindfulness • Sunflower strategy (Kabbalah) • Search for meaning • Dealing with hardship • Existential exploration – notably learning from the great
philosophers to address the ultimate concerns of the human condition
• Clarifying our position vis-à-vis societal issues and ethical dilemna
• Raising our level of consciousness
Possible themes
and all the related questions concerning us…
©Philippe Rosinski
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Training plus coaching based on Global Coaching:
powerful combination to make a real difference in leadership development
59 ©Philippe Rosinski
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Global Coaching promising in Education
60 ©Philippe Rosinski
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10 Crucial Global Leadership Qualities
1. Multiple-perspectives outlook
2. Doing well by doing good
3. Authenticity
4. Health and fitness
5. Results-orientation
6. Emotional and relational competences
7. Political know-how
8. Cultural inclusiveness
9. Spiritual awakening
10. Deep interconnectedness
61 ©Philippe Rosinski
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Yesterday I was clever so I wanted to change the world.
Today I am wise so I want to change myself.
62 ©Philippe Rosinski
Djalâl ad-Dîn Rûmî
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Thank you!
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www.facebook.com/globalcoachingpro
63 ©Philippe Rosinski
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