global disaster information network: portal to a global information marketplace
DESCRIPTION
Presents design concepts for a portal to share disaster information around the world.TRANSCRIPT
Global Disaster Information Network
Portal to a Global Information Marketplace
Presented to:TIEMS Conference
Sophia Antipolis, Provance, France June 3-5, 2003
Albert J. Simard
KnowledgeEconomy
DiverseWorkforce
InformationExplosion
SustainableDevelopment
FiniteResources
InternationalPartnerships
GlobalizationAccelerating Change
Life-LongLearning
ComplexTechnologies
Challenges in the 21st century
Sources: US National Science Foundation (NSF, 2001), UN
CitizenEngagement
Safety & Security
OutlineOutlineKnowledge management
Sharing information
Information market
Market infrastructure
Knowledge 101
Data - What are the Facts?(observations and measurements)
Information - What do they mean?(interpretation within a context)
Knowledge - How does it work?(relations between things, cause & effect)
Wisdom - What should I do?(experience and judgment)
Knowledge Management
Data, Information, and Knowledge
Data Information
Knowledge
Numbers Tables, statistics
Equations
Letters, words Text documents
Scientific papers
Signal amplitude
Voice Expert consultation
Bits Digital documents
Digital library
Grey scale Image GIS-based maps
Knowledge Management
External Knowledge
SharingSharing
ManagementManagement
PreservationPreservation
Lost Knowledge
Knowledge Organization
UseUse
Nature
CreationCreation
Internal Knowledge
Knowledge Management
Knowledge Processes
Drivers (problems, issues, government)
Organization (mandate, resources, culture)
People (analyze, reason, decide)
Content (facts, meaning, understanding)
Systems (information processes)
Technology (computers, communication)
ValueProcess
Production Stage
Data Database Information Knowledge ApplicationSearch
Knowledge Management
Knowledge Management GoalsManaging Knowledge
Integrating Knowledge
Sharing Knowledge
Preserving Knowledge
Hierarchy
Implementation
single organization: mandate,authority, resources
similar organizations: culture, interests, context
different organizations: general, few commonalities
supports other KM goals
Knowledge Management
Linking Past, Present, & Future
Past Present Future
Capture Preserve
Share Integrate
Learn Adapt
Infrastructure Content
Processes
Knowledge Management
A Definition
Developing organizational capacity and processes to capture, preserve, share, and integrate data, information, and knowledge to support organizational goals, learning, and adaptation.
Knowledge Management
IM and KM
Information Technology (infrastructure)
Information Management (organization,
business)
Knowledge Management (products &
services)
Systems (processes)
Knowledge Management
KM Framework
Strategic Infrastructure Content KM Processes
Function National Info. SystemCFS Info. SystemManagement Info.
MonitoringCFS databasesInfo. repositoriesDecision supportReporting
Preservation Sharing Dissemination Integration SynthesisChange Culture
Project NFIS-Secure channelCFSNet - designProject tracking …
Ecosystems OnLineFireM3BN database S&T Cluster…
Inventory assets Science synopsis Access policy Communications…
Scale Dimension
Knowledge Management
OutlineOutlineKnowledge management
Sharing information
Information market
Market infrastructure
A Model
Agency 1 Information
Agency 2 Information
Internal controls
Internal controls
External controls
Attributes Technology Infrastructure
Sharing Information
Controlling Information Flow
Context - issues, social, economic, nature
Institutional - organization, national, international
Content - domain, provider, user
Technology - computers, communication,
networks
Infrastructure - interoperability, metadata,
systems
Sharing Information
BenefitsMaking information more readily available when, where, and as needed.Lowering the cost of producing, providing, and using disaster information.Leveraging the efforts of existing disaster information and relief networks.Supporting more timely and better coordinated disaster response.Creating synergy to enable the production of new kinds of information. Increasing public awareness of how to plan for and respond to disasters.
Sharing Information
Barriers Information is fragmented and hard to find
Different languages, cultures, and mandates
Lack of methods to integrate information
Information is often not formatted to be useful when and where needed
Sharing information
PrinciplesPeople
Knowledge must be volunteered; it cannot be conscriptedPeople need time to provide and search for knowledgeSharing must be recognized, rewarded, and facilitatedA champion is insufficient; a majority must participate
InfrastructureBuild a real/virtual “place” for exchanging knowledgeIT greatly increases market efficiencyDon’t force fluid knowledge into rigid structuresDon’t focus excessively on systems; also consider content
Sharing information
MechanismsTalking (real, virtual)E-mail (individuals, list servers, distribution lists)Chat rooms, forums, discussion groupsCommunities of interest, informal networksGroupware (teams, working groups)Conferences, workshops, knowledge fairsData bases, information bases, knowledge basesDigital libraries (repositories, search, retrieval)
Sharing Information
Finding the Right Information
There are some excellent Web sites
Some order is emerging,
Most sites are hard to find
We need a structure for our information
Sharing Information
Organizing Emergency Information
Pre Eventprevention, mitigation, planning, preparedness
Eventmonitoring, warning, response
Post Eventrehabilitation, reconstruction, recovery
Sharing Information
OutlineOutlineKnowledge management
Sharing information
Information market
Market Infrastructure
A Business Model:
Supply (Providers)
Demand (Users)
Providers and users connect
through an Information
Market
Information market
Attributes
Price – reciprocity, repute, altruismTrust – visible, ubiquitous, top-downSignals – position, education, informal networksInefficiencies – incomplete information, asymmetry, localnessPathologies – monopolies, artificial scarcity, trade barriers
Adapted from Davenport (1998)
Information market
Autonomous providers and users
Diversity (mandates, jurisdictions, roles)
Trust (security, privacy, control)
Legal (accountability, responsibility, liability)
Certification (inclusion, authenticity, reliability)
Quality (completeness, timeliness, accuracy)
Infrastructure (standards, networks, systems)
Information market
The Provider Face
Provider FaceAcademiaAcademia
NG
Os
NG
Os
Priv
ate
Secto
rP
rivate
Secto
r
Public SectorPublic Sector
Government disaster
organizations
Universities, colleges, institutes, schools
Disaster-related businesses
Non-Government
disaster organizations
Information market
The User Face
Public, educators, youth, seniors, media
Policy advisors, decision makers,
regulators
User Face
PublicPublic
Pra
ctitio
ners
Pra
ctitio
ners
Polic
y M
akers
Polic
y M
akers
BusinessBusiness
Businesses for innovation and marketing
Scientists, managers, professionals, specialists
Information market
Information for Business
Information market
Plant Hardiness
Zones
General Information
(climate + elevation)
Information market
Information for PractitionersFire Monitoring, Mapping, and Modeling System
Information market
Information Facilitator Enable information search and retrieval
Support global database search and access
Create value-added information products and reports
Support networking among communities of interest
Assist providers with communication and cataloging
Help users with searching, reformatting, and interpretation
Information market
OutlineOutlineKnowledge management
Sharing information
Information market
Market infrastructure
Portals:
Gateways to cyberspaceLinks to related sourcesLimited contentAdd value to contentSearch capabilityOrganize informationCustomizable interface
Content
Portal
Market infrastructure
Market infrastructure
How (technical)• Databases• Technology• Scientific knowledge
What (subjects)• Type of disaster• Function• Libraries
Where (place)•Interactive maps•Place names•Latitude & longitude
Who (directories)•Organizations•Experts•Products & Services
When (time)•Events & meetings•Schedules•Time series
Why (about)• General • GDIN• Management
Populating the Information Space
When Where
What
Market infrastructure
Scale
Market infrastructure
Prototype Cube Design
Market infrastructure
CFS Bookstore
Market infrastructure
Rotating the Cube
Market infrastructure
CFS Forest Fire Site
Market infrastructure
Route to SuccessBuy-in by both providers and users is essential
Decisions made through consensus; not direction
Project goals directly support needs of participants
Think big; start small; early deliverables.
Close linkages to related external programs.
Summary
The Way AheadEstablishment
agreements, plans, funding
Designconcepts, architecture, projects
PrototypeBuild a key component
DevelopmentIntegrate components
ImplementOperationalize, maintain
Summary