GLOBALDISTRIBUTION SYSTEMLECTURER:NOR AKASHAH BINTI KASSIMSURAYAHANIM BINTI ALI

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Topic 1:Introduction To Global Distribution System (GDS)

What is a Global Distribution Systems?Worldwide computerized reservation network used as a single point of access for reserving airline seats, hotel rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations.

It is used by airlines, travel agents, and travelers to book tickets for multiple airlines.

The system stores passenger information relating to their scheduled air travel; it is commonly utilized by airlines, travel agencies and travel-booking websites.

What is a Global Distribution Systems?Global Distribution System technology is also employed by several passenger train companies and hotel chains so clients can make multiple bookings for various tickets and locations.

The premier GDS are Amadeus, Galileo, SABRE, and Worldspan owned and operated as joint ventures by major airlines, car rental firm and hotel groups.

Also called automated reservation system (ARS) or computerized reservation system (CRS).

HistoryThe airline industry created the first GDS in the 1960s as a way to keep track of flight schedules, availability, and prices.

GDSs were actually among the first e-commerce companies in the world facilitating B-2-B electronic commerce as early as the mid 1970s, when SABRE (owned by American Airline) and Apollo (United) began installing their propriety internal reservations systems in travel agencies.

History50s Airline Reservation Centres get first terminals60s First CRS Terminals in Travel Agencies70s Dumb Terminals become CRS80s CRS become GDS90s Ownership Change: Airlines divest their GDS Rise of direct sales through Internet00s GDS facing new entrants, Airlines reclaim the ownership of the channel, Low Cost Carriers, new business models, GDS loose market share

HistoryFormerly known as CRS Computer Reservation SystemA passive system that only handled bookingsNow new Name:GDS Global Distribution SystemName change because of function change : Airline Reservation All Travel Services Distribution Channel in its own right (from passive to active)

Scope of Services

Types of GDSABACUSAMADEUSGALILEO

ABACUSIt is operated by Abacus International Pte. Ltd , which is headquartered in Singapore and which is owned by Sabre and twelve Asian airlines

It was founded in 1988 by the main airlines in Asia.

During the late 1990s and the first decade of the 21st Century Abacus was the main GDS system used by travel agencies in Asia but in 2009 Abacus lost its market leadership in the region.

ABACUSMid 80s, 4 advanced airlines in Asia (Singapore Airlines, Cathay Pacific Airways, Chinese Airlines & Royal Brunei) had created ABACUS

Widely used in Asia Pacific region

Connected to almost all major systems world wide

Has more than 10,000 terminals connected to travel agencies and airlines agent world wide Malaysia is one of the major user of ABACUS

AMADEUSFounded in 1987 by Air France, Iberia, Lufthansa, and SAS, Amadeus is the youngest of the four GDS companies.Amadeus is a leading global distribution system and technology provider serving the marketing, sales, and distribution needs of the worlds travel and tourism industries.The earliest system in EuropeCreated by several airlines company ( Lufthansa, Air France, Iberia & SAS Scandinavia Airlines System.)Centered in MunichWidely used in EroupeMost user friendly system

GALILEOInvented in 1987Centered in Colorado, USAComplement the core functions reservation service for all NDC (National Distribution Company)Responsible to control computer system, database, & worldwide communication networkVariety of products car rental, airlines ticket, cruise For travel package coordinate with other travel agent to create a data view system connected to Galileo

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