GlobalSight and LSPsGlobalSight and LSPs

April 15, 2010 – Istanbul, Turkey

C t tContents

• Product Introduction• Feature Details• Testing and Rollout• Branding• CostCost• Pros• Cons• Support• Future• Summary• Summary

GlobalSight

• Translation Management System• Developed by Transware acquired and furtherDeveloped by Transware, acquired and further

developed by Welocalize.• Became open source under Apache 2.0 License• Product development started in 1997, over $50 million

invested.• Provides a full suite of features for localization• Provides a full suite of features for localization• More Information at http://www.globalsight.com

GlobalSight Technical Features

Available for Windows Server and Linux Platforms

Source: www.globalsight.com

Available for Windows Server and Linux Platforms

GlobalSight Product Features

• Almost all locales• Translation Memory (TMX)• Terminology (TBX, Trados, GlobalSight)• AlignerAligner• Translation Mechanism:

• Online Editor• Text

Offli XLIFF 1 2• Offline XLIFF 1.2• Bilingual TRADOS RTF• Offline RTF Paragraph• Offline RTF Table• Offline Excel Translation Reports

• Project Reporting• Permission based interfaces (customer, PM, Super PM, Localization Participant etc )Participant etc.)• Context Specific Help

GlobalSight Product Features

• GUI based workflow definition tool• TM Management• MT Integration (Google, PROMT)• WebservicesWebservices

• Integration with CrowdSight• Integration with Desktop icon• Any other apps (opportunity)

GlobalSight Workflow Features

• A project is defined a long term process for repetitive activities from the same client and is formed from:

• A TM Profile (created from one or more TMs)• A TermbaseA Termbase• Users (PM, Localization Participants)

• A workflow defines the steps involved in a localization cycle through a GUI (see screen shot next).

C t d f 1 j t• Created for 1 project• Requires a WF manager• Locale Pair needs to be identified (this locale pair must be created for this particular client ahead of time)p )• Target Encoding must be specified• Leveraging from locales must be specified.

GlobalSight Workflow Features

GlobalSight Workflow Features

• A “Localization Profile” combines the TM Profile, Project, Source Locale, Specifies use of TM (allow edit of locked segments, not allow edit of locked segments, Not use TM), dispatching of workflow (Automatic or Manual).• It then allows adding workflow(s) to this localization profile.It then allows adding workflow(s) to this localization profile.• A file profile then connects:

• localization profile• the file source format

A filt (if i d fi d d i d)• A filter (if one is defined and requierd)• Source Encoding• Scripts on Import and/or Export, with verification feature• File Extension

• An uploaded file (e.g. MS Word) can be imported against a file profile.

GlobalSight Workflow Features

Other admin actions include:• Automatic Actions• Activity Types• CurrencyCurrency• Rates• Calendars• Permission Groups

U• Users• XML Rules• XML DTDs• File Extensions• Filter Configuration

GlobalSight Branding

• White label application out of the box• UI Strings are externalized as resources for localization and customization• Logo image can be changed to customized logog g g g

YYZ Testing and Rollout

• YYZ Translations was invited to take part in the beta testing of GlobalSight software in late 2008g g

• YYZ tested this software initially on Linux Ubuntu machines

• Testing was controlled and no production data was used to validate the software

GlobalSight Testing @ YYZ

• Initial Linux software loads were buggy and had numerous issues.• Most issues were related to lack of documentation resulting into configuration problems.

f• Linux software was not a developed as the Windows variant although given the Java nature of the product, it should have run properly on both platforms.• Internal test plans and criteria were used to validate this software• Internal test plans and criteria were used to validate this software• Bugs were reported to Welocalize through the www.globalsight.comwebsite• YYZ tested 3 software loads before deciding a production roll outYYZ tested 3 software loads before deciding a production roll out

GlobalSight Rollout @ YYZ

• By mid 2009, YYZ had tested both Linux and Windows installations of Globalsight• A decision was made to launch in production on a Windows 2003 Server platformplatform• A dedicated admin was defined.• Initial rollout was on a blade server inside the company, it was later moved to a data center facilityto a data center facility.

GlobalSight Setup @ YYZ

Office 2003 Converter

Office 2007 Converter

Adobe ConverterCo e te Co e te Co e te

DatabaseMySQL

GlobalSightApp Server Fire

wallINTERNET

MySQL wall

CrowdSightApp Server

GlobalSight Cost @ YYZ

$• Basic GlobalSight software product is open source = available at $0 for download from www.globalsight.com and www.sourceforge.com

• Initial set up time consuming, at most 10 hours – including converters and p g gdatabases.

• Weekly administrative cost is about 5 hours – provisioning of new customers and suppliers new workflows etccustomers and suppliers, new workflows etc.

• Overall investment from our organization to this end has been around $15000, including setup and engineering.

GlobalSight Pros

• A full suite of TMS features bundled in one product.• Available for free to download (open source)Available for free to download (open source)• After initial configuration there is significant cost savings

due to:– leveraging– terminology– less QA (TM, Termbase, filters help consistency)less QA (TM, Termbase, filters help consistency)

• Less confusion due to no version control issues

GlobalSight Pros

• Multiple ways to get translation done:

• Online editor (or workbench)

• XLIFF compliant tools (e.g. Trados, Across)

• Plain text

• RTF for Trados

• RTF for text replacement

• Excel Translation Edit Report

GlobalSight Pros• Integration with CrowdSight

• Integration with Machine Translation

• Customizable branding, customers know that they deal with system ownersowners

• Localizable

• Web services

• Regular updates available

• Editions will soon be available

• Welocalize has been on time, very supportive (see support)

• Code is in the open

St it l t t h b tt th id t f• Strong community, long term support – much better than paid support from commercial solutions providers

GlobalSight Pros• Available as SAAS from Spartan Consulting for LSPs at extremely low rates

• New applications will be built upon this platform

• Integration with other open source platforms (e g Project Open)• Integration with other open source platforms (e.g. Project Open)

GlobalSight Cons

• Configuration• Administration – compared to SAAS modelsAdministration compared to SAAS models• Documentation• Designed for larger enterprises in mindg g p• Lack of project management• Lack of financial and accounting components (for billing

d h dand purchase orders• No dashboard view for the localization program

GlobalSight Cons

• Online Editor – Can be better.

• Placeholder tags

• Does not support translation of TTX, DVX – XLIFF is supported

• Repetitive administrative activities past the initial configuration (e.g. Client set up).p)

• Great for large customers, repetitive work – not suitable for smaller clients

• Office converters have some issues rebuilding complex filesOffice converters have some issues rebuilding complex files

• Windows 2008 Server installation has some problems, not officially supported

GlobalSight Support

• Support available through www.globalsight.comcommunity for free – both Welocalize engineers and the y gcommunity provide great input

• Commercial support packages available from Welocalize ( d th )(and others).

• YYZ Translations has not purchased any support, relied solely on the community.y y

GlobalSight Future

• Here to stay

• Competes with commercial solutions

• AOL, Autodesk, EMS, IBM, Novell, Rosetta Foundation, Salesforce.com, Sun Microsystems, VistaTEC, XenCraft, Welocalize – committed to this initiative.

• Problems identified in “GlobalSight Cons” have been reported and some are already scheduled for fix.

• Adoption will only increase LSPs have already deployed This will• Adoption will only increase, LSPs have already deployed. This will generate alliances.

• Will have significant impact on commercial vendors – competition now t ll ti th d t d lli j tifi d iactually means supporting the product and selling a justified price.

GlobalSight Summary

• Over 1000 installations to date• Great product great price ($0) great communityGreat product, great price ($0), great community• YYZ Translations is happy with this product and will not

change to any three letter acronyms• Commitment from IT heavy weights• Improvements needed to make the product more

compelling for usabilitycompelling for usability• GlobalSight pros outweigh the cons

Q & AQ & A

Thank you!Thank you!