go mobile by thinslices
TRANSCRIPT
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I skate to where the puck is going to be, not where it has been.
Wayne Gretzky
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This is what we called smartphones in 2005
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Now look around you. This is what we all have in our pockets,
at home and in the offices.
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The number ofInternet mobile devices sold worldwide is
already larger than the number of PCs sold
6Sources: Gartner, IDC
250,000
200,000
150,000
100,000
50,000
0
2008 2009 2010 2011 2012 Q2
Tablets
Smartphones
PCs
300,000
Thousands
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and this is only the beginning. Global Internet mobile device
shipments will increase significantly in the next 4 years
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Tablets
Smartphones
PCs
We are here
3,000,000,000
2,500,000,000
2,000,000,000
1,500,000,000
1,000,000,000
500,000,000
2000 2002 2004 2006 2008 2010 2012e 2014e 2016e
Units
Sources: Gartner, IDC
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The mobile-computing experience increasingly involves more
day-to-day interactions with the world around us.
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Watching TV with twitter on the tablet
Reading a book with Wikipedia at the fingertip
Shopping in stores with our smartphone in hand
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We dont go online" anymore, we are always connected.
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Mobile is the first order priority device for access.
The desktop's at the office. The TV's at the house.
We are generally not watching TV during the day,
but the smartphone is always with us.
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The majority of our media consumption is now screen-based
Source: Google research
90%
of all media interactionsare screen based
38%of our daily mediainteractions areon smartphones
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and we move between multiple devices to accomplish our
goals
90% of people use multiplescreens sequentially
Search is the most common way consumerscontinue from one device to another
Popular cross device activities
Browsingthe internet
Shoppingonline
Managingfinances
Planninga trip
Source: Google research
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The TV used to be the only screen for media. And it received
our full attention. Not anymore.
77%of the times thatviewers watch TV, it iswith another device
Source: Google research
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Online shopping is also a multi-screen activity.
of people have usedmultiple devices sequentiallyto shop online
Source: Google research
67%
19%Planned purchases
81%Spontaneouspurchases
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Smartphones are now the most common starting place for
online activities.
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66% of social networking started on a smartphone.
65% shopping online started on a smartphone.
65% searching for information started on a smartphone.
59% managing finances started on a smartphone.
Source: Google research
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Source: www.lukew.com, February 2012 15
More smartphones are
bought every day
than children are born
in the world.371KBabies born per day
378K
iPhones sold per day
700KAndroid devicesactivated per day
200KNokia smartphones
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as of October 2012
There are now more than
1 billion smartphones
in use worldwide
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How are people using their smartphones:
19Source: comScore MobiLens, 3 months avg. ending Dec-2011
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What are people in the US doing with their smartphones:
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Source: Pew Internet & American Life Project
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Mobile devices play an increasingly large role in commerce.
We are using our smartphones to
Buy items directly - actual mobile commerce
Open emails for discounts and coupons
Compare prices while in stores
For in-store payments
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Deloitte estimates mobile will influence
$158 billion of retail sales in 2012.
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Forrester Research forecasts U.S.
mobile commerce to hit $10 billion
in 2012, up from $6 billion in 2010.
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Smartphone owners use mobile to research products.
71% of smartphone owners research products
on their mobile device.
32% do this on a weekly basis.
Source: Econsultancy.com, October 2012, US
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The point of sale is now everywhere.
35 million Americans have paid with Square
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Mobile shopping activities in the US:
Source: Nielsen, April 2012
Compareprices
online whileshopping in
store
Browsingproductsthrough
websites orapps
Readingonline
reviews ofproducts
Searchingfor or using
onlinecoupons
Purchasingproducts
Scanningbarcode forprice or info
Usinglocationbased
services tofind a retail
location
Placing abid through
an onlineauction
Purchasingtickets toevents
Purchasingmusic or
videocontent
Paying forgoods or
services atpoint of
sale
38% 38%
32%
24%
22% 22%
18%
15%
12%
10%9%
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Global mobile traffic has reached 10% of Internet traffic
Source: StatCounter Global Stats
15%
10%
5%
0%
Dec-2008 Aug-2009 Apr-2010 Dec-2010 Aug-2011 Apr-2012
1% in Dec-2009
4% in Dec-2010
10% in May-2012
%o
fInternettraffic
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Tablets are disruptive media consumption devices
(even if they are not as effective as PCs for certain work tasks)
The types of media content that people
consume on mobile devicesTablet Smartphone
Books Movies TV Shows Magazines News SocialNetworking
Downloadedmusic
Sports Streamingradio
41%
27% 26%23%
59%
53%
29% 29%
22%
Source: Nielsen Q4 2011 Mobile Connected Device Report
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Tablet owners not only consume huge amounts of content,
but they pay for it as well.
Source: Nielsen Q4 2011
Downloadedmusic
Books Movies Magazines TV Shows Streamingradio
Sports News
70%
60%
50%
40%
30%
20%
10%
0%
US Italy UK GermanyMedia content ever paid for on a tablet
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Popular websites are increasingly accessed from mobile devices
2008 2009 2010 2011
1%
33%
26%
55%
25%
5%
60%
Facebook
Twitter
Pandora
%o
ftrafficfromm
obile
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Mixi is the top social networking site in Japan. Four and a
half years ago, 14% of Mixi's page views were on mobile.
Today, 85% of page views are on mobile.
YouTube is now delivering 25 percent of its content to
mobile devices
The Weather Channel registered 1.1 billion online page
views in October 2011 and 1.3 billion page views on
mobile devices.
Approximately 40% of all searches on Yelp came from
mobile devices in March 2012.
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PayPal has already reached $4 billion in mobile payments
per year
Mobile payments
(in $ billion)
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Mobile gross merchandise volume
(in $ billion)
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ebay has seen a similar trend, with $5 billion in mobile GMV
(gross merchandise volume) in 2011
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as of October 2012, Source: companies releases 34
Welcome to the app economy
People have downloaded 35
billion apps from the store.
There are now 700.000+ apps for
iPhone and 250.000+ for the iPad.
Over 20 billion downloads to date.
600.000 apps available.
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About 70 percent of the current top 100
highest-grossing iPhone apps are completely
free to download, generating all of their
revenue (up to hundreds of thousands of
dollars per day) through in-app purchases.
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The In-App Purchase Era: consumers pay for mobile services
and experiences
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Your business can benefit from the increased usage of mobile
devices (smartphones and tablets) in several ways
A more
effective workforce
Sell more
(reach more customers,
more often)
More efficient
business processes
(operational, commercial)
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Insurance company Aflac, the largest provider of supplemental
insurance in the United States, with a field force of over 72,500 agents,
reported that the equivalent of 25 million customer calls have been
handled through its mobile app by agents sitting in their clients office.
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Companies are already seeing a return on their investment
in mobile
Walgreens, the largest drug retailing chain in the US, with 8,300 stores
in all 50 states, has 25 percent of its transactions come from its
mobile app.
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Like in an Apple Store, checkout will no longer need
to take place at a cash register, but rather anywhereon the Lowes sales floor via an iPhone that will
process the sale and charge a credit/debit card.
Lowe's is an American chain of retail home
improvement and appliance stores with more than
14 million customers a week in its 1,714 stores in
the United States and 31 in Canada.
iPhone is quickly becoming a powerful sales tool.
Lowe's bought 42,000 of them
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Mobile accounts for 30% of traffic for fab.com, the world's
fastest growing e-commerce platform.
It has grown from 175,000 members at launch in June
2011, to over 8 million as of October 2012 and will
reach aprox. $150M in sales in 2012.
LifeTimeValue of customers buying on iPad is 2 times
higher then web customers.
7% Conversation rate of the iPad app (whenever
someone opens the app).
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The new reality
We are really starting to live in a new reality,
a kind of ambiguity of the desktop and
mobile screens.
Apps users really move from intent to action
much more faster and more seamlessly.
Larry Page, October 2012
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Mobile computing is advancing much faster than other
technologies did in their early years.
Years it took to reach an audience
of 50 million people
Radio
38
TV
13
Facebook
3.5
Internet
4
Instagram
1.3
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Mobile is not a nice to have anymore.
Mobile is a low-end alternative to the desktop/laptop computing market. It
gives people access to a technology they never had before. It is the Internet
for 50 million Americans, who only access it through mobile devices.
Yet the mobile experience for the majority of companies is sub-optimal: non-
optimized sites, subsets of content, limited features.
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1. Mobile devices battles
2. Mobile apps & HTML5
3. Personal cloud4. Internet of things
5. Hybrid IT & Cloud computing
6. Strategic Big Data
7. Actionable Analytics
8. Mainstream In-Memory computing
9. Integrated Ecosystems
10. Enterprise app stores
Top 10 Strategic Technology Trends for 2013
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ConsumerBroadbandconnections
(millions)
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The future is mobile
2005 2010 2015e
Fixed Fixed Fixed
Mobile
Mobile
3,000
2,500
2,000
1,500
1,000
500
0
Source: Boston Consulting Group, Kleiner Perkins, Morgan Stanley Research
G-20 Internet Access
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You dont get to decide which device
people use to access your content.
They do.
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So when you have 1 billion people with
smartphones and tablets in their hands
the time to start with mobile is
yesterday.
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download this presentation from here
www.thinslices.com/mobile
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