goal setting: how to define and achieve€¦ · goal setting: how to set & achieve getting from...
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Goal Setting: How to Define and Achieve
Getting from Here to There Without Losing Your Way
Rebecca Staton-Reinstein, Ph.D. President,
Advantage Leadership, Inc.
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Goal Setting: How to Set & AchieveGetting from Here to There Without Losing Your Way
Establish concrete long- & medium- range goals to guide action
Set SMART Objectives toReach Goals
Create Tacticsto ReachObjectives
Map Targets/Timeframes to Measure Progress
Verify or Respondto Results Effectively& Efficiently
Get Successful Results
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The significant problems we face
cannot be solved at the same level of
thinking we were at when we created
them. -- Albert Einstein
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What is your History: Setting Goals? Achieving Goals?4
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What are your Goal Setting Challenges Today?5
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Goal Setting starts with knowing your destination
Goal Setting ends with a detailed map to get there
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VISION/VALUES
MISSION
GOALS
OBJECTIVES
TARGETS
STRATEGIES
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VISION: Destination8
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Aspirational
High Level
Long Timeframe
Unifying Direction 9
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NEXT?
MISSION
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Not justpretty words on a plaque
MISSION
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Mission Impact
0%
20%
40%
60%
80%
100%
Importance Accidents Turnover Profitability
MISSION Important
Gallup Research 13
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83% of workers believe MISSION Very Important
Companies where workers think MISSION Very Important are 5-15% more profitable than companies where workers think mission is very unimportant
Work groups with clear MISSION:
35-50% fewer accidents
MISSION-driven work groups:
15-30% less turnover
Gallup Research 14
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It’s as if the employee can’t energize himself to do all he could without knowing how his job fits into the grand scheme of things
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Mission guides STRATEGIC action and decision making
“Does this action or decision move me closer to or further from
accomplishing my mission?”
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CREATE A MISSION
Action Words
Convey Clear
Meaning
Actionable Easy to Remember
Less is
More
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Strategic Plan
GOAL
OBJECTIVE
Tactic Who Metric Target
Metric
When
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ANATOMY OF A GOAL
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High Level RESULT
To Fulfill Mission
SMART
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RealisticAssignable
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What Questions
Do I Need to Ask
to Set My Goals?
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Goal Questions
What do I need to accomplish?
How will it help fulfill Mission?
What will it take?
Can I/we do it?
Is this the best way?
What else will be affected?
1 2
3
4
5
6
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Strategic Goals for Decision Making
How will this help me achieve my mission?
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WHAT IS A TARGET?26
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A Target is Just a Target
Sometimes Target Not Realistic27
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History
Data
Research
Best Guess
How Do I Set a Target?
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Who is Accountable to fulfill Goal?
Who is Responsible to fulfill Goal? 29
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Beware of (Unrealistic) STRETCH Goals 30
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Beware of Too Many Goals
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Beware of Vague Unfocused Goals
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VISION/VALUES
MISSION
GOALS
OBJECTIVES
TARGETS
STRATEGIES
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Strategic Plan
GOAL
OBJECTIVE
Tactic Who Metric Target
Metric
When
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Objectives = SMART Results for Each GOAL
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Strategic Plan Drives Tactical Plan37
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Strategic Plan
GOAL
OBJECTIVE
Tactic Who Metric Target
Metric
When
Tactical Plan 38
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Carry Out Your Plan
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Monitor Plan Results 40
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Review Results
On Track
Continue
Improve
Off Track
Root Cause
Adjust,
Modify Plan
STATUS: Track RESULTS Not Activity
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The Plan Is The Boss
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The Plan Is The Boss
Decision Based
on Plan
Results: Root
Cause
What’s Important
Now
ACT –Don’t React
Lessons Learned
Re-Plan
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Strategic Decision Making
How will this help me achieve my mission and meet my goals and objectives?
The urgent will drive out the important if we let it.
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Remember The Babe
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Knowledge must
come through
Action
-- Sophocles
Σοφοκλῆς48
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Review your experience
•How do you set Goals?
•How do you meet Goals?
Decide how to improve
• Look for trends & pitfalls
•Make a plan, track progress
Focus on continuous improvement
• Learn from every experience
•Make changes systematically with data49
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Resources:
12: The Elements of Great Managing, Rodd Wagner &
James Harter, Gallup Press, 2007
Success Planning: A “How-To” Guide for Strategic
Planning, Rebecca Staton-Reinstein, TobsusPress, 2003
Conventional Wisdom: How Today’s Leaders Plan,
Perform, and Progress Like the Founding Fathers,
Rebecca Staton-Reinstein, TobsusPress, 2009
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