goarmy edge recruiter portal · 2020. 5. 9. · • recruiter email used to create the recruiter...

GoArmy Edge Recruiter Portal

User Manual

Version: 1.0 Date: 12 SEP 2016

Table of Contents

Table of Contents 1.0 Explanation & Overview _________________________________________________________________ 3

GoArmy Edge Football: Summary Information _____________________________________________ 3

2.0 Getting Started ____________________________________________________________________________ 5

2.1 Navigating to the GoArmy Edge Recruiter Portal Site ________________________________ 6

2.2 Registering/Creating a GoAmry Edge Recruiter Portal User Account _____________ 7

2.3 Log into an Existing GoArmy Edge Recruiter Portal Account _____________________ 10

2.4 Reset a GoArmy Edge Recruiter Account Password ________________________________ 11

2.5 GoArmy Edge Recruiter Portal Splash Page Fundamentals _______________________ 13

3.0 Manage Teams __________________________________________________________________________ 20

3.1 Dashboard Views/Operations _________________________________________________________ 20 3.1.1 Main Team Dashboard __________________________________________________________________________ 20 3.1.2 Team Specific Dashboard _______________________________________________________________________ 24 3.1.3 Dashboard Pop-Up: Notes ______________________________________________________________________ 25 3.1.4 Dashboard Pop-Up: Email ______________________________________________________________________ 26

3.2 Generate Reports ________________________________________________________________________ 27 3.2.1 Report: Teams ___________________________________________________________________________________ 27 3.2.2 Report: Team Member List _____________________________________________________________________ 30

4.0 Account Management __________________________________________________________________ 33

4.1 Manage RSIDs _____________________________________________________________________________ 33

4.2 Manage Recruiter Personal Profile ___________________________________________________ 36 4.2.1 Modify Recruiter Profile Information__________________________________________________________ 37 4.2.2 Modify Recruiter Application Password _______________________________________________________ 38 4.2.3 Deactivate Recruiter Account __________________________________________________________________ 38

5.0 Recruiter Forum ________________________________________________________________________ 40 5.1 Navigation to the Recruiter Portal Forum _______________________________________________________ 40 5.2 Recruiter Portal Forum Menus ___________________________________________________________________ 41

6.0 Frequently Asked Questions __________________________________________________________ 43

Explanation & Overview

of 43 Version: 1.0 Date: 12 SEP 2016

1.0 Explanation & Overview The GoArmy Edge Sports application suite is a collection of sport-focused applications supporting strategy and team-building while incorporating Army Values. The GoArmy Edge Sports application suite consists of GoArmy Edge Football, GoArmy Edge Soccer (coming soon), and GoArmy Edge Marching Band (coming soon). The intended audience of the GoArmy Edge Sports apps suite are High School and College Teams/Organizations. The GoArmy Edge Recruiter Portal provides the Recruiter access to functionality to support and interact with Teams assigned to the Recruiter’s Recruiting Station (RSID). The Recruiter will provide support by unlocking application functionality for Teams requesting enhanced features. The Recruiter will have the opportunity to interact with Teams by contacting Team Coaches and Players (older than 17 years) and can document interactions within the Portal system via the Notes functionality.

GoArmy Edge Football: Summary Information

GoArmy Edge Football is a free-to-use, U.S. Army created and branded app that is designed to help athletes learn their team's playbooks, make proper reads and play calls, and mentally practice their assignments in a virtual environment before taking to the field. GoArmy Edge Football comes loaded with example playbooks and drills for formation recognition, front recognition, coverage reads, pass protection, and option reads. In the Drill mode coaches can put together virtual flashcards to test players at every position. GoArmy Edge Football allows coaches to modify the existing plays and drills, and draw and edit new plays just like drawing on a whiteboard. The offensive and defensive plays are drawn in 2D and then animated in full 3D for viewing in first person, third person or traditional field camera views. GoArmy Edge Football is customizable for coaches to draw their own plays and create personnel groups, formations and route trees, and invite other coaches and players to join in the app to share the information. Coaches can also modify player uniforms for additional realism. The app is available for iPads and iPhones through Apple's App store, for Android tablets through the Google Play Store, for Windows 8 and 10 computers on the Windows Store, and on the web at http://football.goarmyedge.com.

http://football.goarmyedge.com/

Explanation & Overview


At the time of Team creation, coaches are given access that will include use of example playbooks and drills and the ability to create a single playbook of their own; they will not be able to access drills outside of the example playbooks or modify uniforms. Once the coach tries either to create a second playbook, to access drills in their own playbook, or to modify uniforms the coach will be automatically prompted to request an "unlock" via a button click in the app. The local Recruiter in the area is notified of the request (based on the team’s zip code) and is able to unlock all features in the app via the GoArmy Edge Recruiter Portal. The Recruiter then has the opportunity to reach out to the coach to offer additional information. The example playbooks and drills and basic features are included with everything to develop a 2D / 3D playbook. To create more than one playbook, to use the drills in their own playbook, or to modify uniforms the app must be unlocked. Once the app is unlocked, all features are available.

See Frequently Asked Questions (Section 6.0) for more details on the GoArmy Edge Sports apps suite.

Getting Started


2.0 Getting Started To get started, navigate to the GoArmy Edge Recruiter Portal Site (Section 2.1) to register a new GoArmy Edge Recruiter Portal Account (Section 2.2). Once registered, follow the directions to verify the new Recruiter Account (Section 2.2). After verification, login using the Recruiter Account to access the GoArmy Edge Recruiter functionality (Section 2.3). If a password is forgotten, follow the directions to reset the Recruiter Account password (Section 2.4). A portal fundamentals overview (Section 2.5) explains usage of the Portal areas. For problem assistance, contact GoArmy Edge Support at [email protected]. In your correspondence, please provide the following information:

• Your Name • Recruiter Email Used to Create the Recruiter Account • Description of Issues

mailto:[email protected]

Getting Started


2.1 Navigating to the GoArmy Edge Recruiter Portal Site

Log in to the GoArmy Edge Recruiter Portal: Go to the goarmyedge.com

website.

From the left panel, select ‘Recruiter Login’.

If the panel is not visible, click the

“hamburger” icon on the top left corner to reveal the navigation panel.

Below is the GoArmy Edge Recruiter Portal Login screen.

Getting Started


2.2 Registering/Creating a GoAmry Edge Recruiter Portal User Account

STEP 1 : Navigate to the Recruiter App web site. See Section: 2.1 Navigating to the GoArmy Edge Recruiter Portal Site

STEP 2 : Register a Recruiter Account

To start the registration process, select ‘Click here to register’ on the GoArmy Edge Recruiter Portal Login page.

Provide the following information to create a GoArmy Edge Recruiter Portal Account.

Personal Information • Recruiter’s Rank

(select from drop-down list) • Recruiter’s Name

(format: First Last) • Display Name

(to be used in Forums) • Recruiter’s Contact Phone Number

(10 digit number)

Getting Started


Email Address • Recruiter’s Military Email Address

(format: [email protected] of [email protected] )

NOTE: @goarmy.com and [email protected]

Military emails are allowed. If your @goarmy.com email is not in the valid list, contact GoArmy Edge Support

at [email protected] for assistance.

Password • Portal Account Password

(format: 8 – 15 characters, including minimum of 1 number and 1 special character)

NOTE: Special Character Set ! @ # $ % ^ & * ( ) + =

Recruiting Station IDs • Associated Recruiting Stations

(select from drop-down list)

NOTE: Multiple Recruiting Stations can be associated to a Recruiter.

To find a Recruiting Station, scroll through

the drop-down list or type the Recruiting Station ID. Select the chosen entry to

associate the Recruiting Station.

Create Account Select the ‘Create Account’ button to initiate account creation.





Getting Started


STEP 3 : Verify Recruiter Account Upon successful account creation, a notification will be displayed on the GoArmy Edge Recruiter Portal instructing the Recruiter on further action.

NOTE: If the Recruiter tries to access services prior to account verification,

the Recruiter will receive an error message.

To verify the new account, log out of the portal by selecting ‘Logout’ from the drop-down in the top right corner. To verify, go to the email used to create the account and follow the directions in the GoArmy EDGE Recruiter Portal Verification email sent from [email protected]. The recruiter account MUST be verified to access portal services.

The verification link opens the

Account Verification page. Select ‘Verify Account’.

After verification, the Recruiter has

access to all portal services. Log into the application via the Login

screen.

See Section: 2.3 Log into an Existing GoArmy Edge Recruiter

Portal Account.

Getting Started


2.3 Log into an Existing GoArmy Edge Recruiter Portal Account

STEP 1 : Navigate to the EDGE Recruiter Portal site. See Section: 2.1 Navigating to the GoArmy Edge Recruiter Portal Site

STEP 2 : Login

Enter account credentials (email address/password) and select ‘Login’.

Getting Started


2.4 Reset a GoArmy Edge Recruiter Account Password

STEP 1 : Navigate to the GoArmy Edge Recruiter Portal site. See Section: 2.1 Navigating to the GoArmy Edge Recruiter Portal Site

STEP 2 : Select ‘Reset Password’ to initiate the password reset process.

STEP 3 : Enter the email address associated to password change and select ‘Reset Password’. An email is sent to the indicated email address providing instructions. Follow the instructions in the email to verify the password reset.

Two links are provide in the email: (1) Link to verify the password reset, (2) Link to cancel password reset.

To verify the Password Reset, after selection of the provided link, enter the

new password and select ‘Reset Password’.

Getting Started


To cancel the Password Reset, after selection of the link, select ‘Cancel Password Reset’.

If the Password Reset Verification Code is missing, select ‘Request New Code’ to initiate the process to resend the links to the identified email. Follow the instructions in the email to reset the password. For assistance with problems, contact GoArmy Edge Support at [email protected]


Getting Started


2.5 GoArmy Edge Recruiter Portal Splash Page Fundamentals The Recruiter Portal Splash Page is the page landed upon after logging into the Recruiter Portal. The Splash Page consists of two main areas: (1) the Stationary Navigation Panel, and (2) the Scrolling Information Window.

Stationary Navigation Panel The Stationary Navigation Panel provides (1) the logged in Recruiter’s Rank & Name, (2) the number of Teams associated to the Recruiter’s RSID(s) currently requesting to be unlocked, (3) access to the Portal Menu Tray, and (4) access to the Account Management Menu.

(1) Recruiter’s Rank & Name

Rank and name provided by the Recruiter at the time of registration. Both rank and name can be changed via management of Profile Personal Information. See Section 4.2.1 for details.

(2) Number of Teams Associated to the Recruiter’s RSID(s)

The number displayed identifies the number of Teams associated to the logged in Recruiter’s RSID(s) that are requesting to have the extended GoArmy Edge Sports features unlocked. Click on the number to navigate to the Team Dashboards. See Section 3.1 for details regarding usage of the Team Dashboards.

Getting Started


(3) Portal Menu Tray

The Portal Menu Tray provides navigation access to extended Portal functionality.

HOME – Returns to Portal Splash Page DASHBOARD – See Section 3.1 for Team Dashboard details and usage REPORTS – See Section 3.2 for available Report details and usage FAQ – See Section 6.0 for Frequently Asked Questions details RECRUITER FORUM – See Section 5.0 for Recruiter Forum details and usage

(4) Account Management Menu

The Account Management Menu provides access to the LOGOUT selection and navigation access to Account Management functionality.

Profile – See Section 4.2 for Recruiter Profile Personal Information details and usage Manage RSIDs – See Section 4.1 for RSID Management details and usage Logout – Logout of Portal

Scrolling Information Window The Scrolling Information Window provides general information regarding the GoArmy Edge Sports application usage, demo instruction, Team contact guidance, informational downloads, etc.

Getting Started


Areas in the Scrolling Information Window follow: The “Welcome Back” area identifies the logged-in Recruiter and provides access to the Team Dashboard via the DASHBOARD button. See Section 3.1 for details regarding usage of the Team Dashboards.

The “Getting Started” area provides a video giving an overview of the GoArmy Edge Sports applications. This video focuses on football.

Getting Started


The “Demo Instructions” area provides instruction videos covering demonstration of key GoArmy Edge features and examples of Coach Calls.

The “Resources for Email & Phone Correspondence” area provides detailed scripts for Coach meetings. For a customized script, select either ‘View Email Scripts’ or ‘View Phone Scripts’, and provide the following information: your name, your location, the Coach’s name, and your phone number. As the information is entered, the customized script is generated for your use.

Getting Started


The “Football Information and Support Channels” area provides consolidated access to various support information to help the Recruiter become acquainted with the GoArmy Edge Sports application suite.

Getting Started


The “Recruiter Downloads” area provides a Fact Sheet and an Influencer Brochure for GoArmy Edge Sports to be used by Recruiters when contacting Coaches. The Fact Sheet and Influencer Brochure are downloadable in both digital and print forms.

The “Development & Launch Partners” area lists the organizations partnering with GoArmy Edge Sports. Partners listed from left to right:

Oak Grove – (High School) Hattiesburg, Mississippi Westfield – (High School) Chantilly, Virginia Indianapolis Colts – (Professional) Indianapolis, Indiana Dartmouth College – (Collegiate) Hanover, New Hampshire University of Southern Mississippi – (Collegiate) Hattiesburg, Mississippi Pro Football Hall of Fame – (Professional) Canton, Ohio

Getting Started


Partner Stories Indianapolis Colts

The Indianapolis Colts, coached by Chuck Pagano and Rob Chudzinski, are the Army Game Studio's NFL-level partner. The Colts used GoArmy Edge Football at their facility for over two years, primarily for their linebackers and defensive backs.

Pro Football Hall of Fame The Pro Football Hall of Fame, located in Canton, OH, was the official launch partner of GoArmy Edge Football. GoArmy Edge Football was launched to the public at the 2015 Hall of Fame Game.

Dartmouth College Dartmouth College, located in Hanover, NH was the Army Game Studio's Ivy League partner. Dartmouth has been involved since the beginning of GoArmy Edge Sports development and has assisted with both Football and Soccer.

University of Southern Mississippi Southern Miss football is an NCAA Division 1 FBS program located in Hattiesburg, MS, and plays in Conference USA. Southern Miss has been involved in development of GoArmy Edge Football from its earliest stages.

Oak Grove High School Oak Grove High School is a 6A football school in Hattiesburg, MS, and was the Army Game Studio's first high school partner. Oak Grove's coaches were instrumental in the early stages of GoArmy Edge Football, especially Brett Favre as Offensive Coordinator, defining and steering development toward the app it is today.

Westfield High School Westfield High School is a large 6-AAA high school in Chantilly, VA, and was the Army Game Studio's most involved development partner. Their Defensive Coordinator, Rob Everett, used GoArmy Edge Football extensively and daily with his football players. During the 2015 season, Westfield won the 6-AAA Virginia State title and held opponents to an average of 6 points per game.

Manage Teams


3.0 Manage Teams Recruiters can manage Teams using functionality provided in the Portal Dashboard and Portal Report areas. Management capabilities include unlocking full application features for a requesting team, reviewing member data associated to a team, saving notes or contact status for a specific team, and generating reports on specific teams. 3.1 Dashboard Views/Operations

The Dashboard views provide the Team/Team Member information, as well as, access to Team/Team Member Management operations. 3.1.1 Main Team Dashboard The Main Team Dashboard consist of three panels: (1) Pending Unlock Requests, (2) Unlocked Teams, and (3) Locked Teams.

Manage Teams


Pending Unlock Requests Panel The Pending Unlock Requests panel displays the sporting Teams requesting to have the extended GoArmy Edge Sports features unlocked. See Section 1.0 Explanation & Overview for details of GoArmy Edge Sports features available upon creation and GoArmy Edge Sports features available after Team unlock.

Team Contact Status Drop-Down

From the Pending Unlock Request panel, the following information is displayed with access to identified operations:

• Team Name Registered Name of Sport Team Selecting the Team Name accesses the Team specific information.

• Status Recruiter assigned Team Contact Status Team Contact Status can be set by selecting the drop-down.

• Location Team’s Physical Location based on Zip Code provided at registration. Displays City/County/Zip Code

• Sport Indicates Team’s Sport Type

SOCCER FOOTBALL

• RSID Displays Team’s associated Recruiting Station ID

• Members Displays Team Member counts. Displays Total # of Team Members / # of Team Members Age 17 and Older

• Requested Date

Date when Unlock Request was submitted

• Notes Indicates Team Note Status Select ‘create’ to create the Team Note. Select ‘View’ to edit an existing Team Note.

Manage Teams


• Unlock Indicates Unlock Status Select the arrowed button ( ) to unlock the Team’s extended GoArmy Edge Sports features.

Unlocked Teams Panel The Unlocked Teams panel displays the sporting Teams that have had the extended GoArmy Edge Sports features unlocked.


From the Unlocked Teams panel, the following information is displayed with access to identified operations:





SOCCER FOOTBALL



• Date Unlocked Date when Team’s GoArmy Edge Sports features were unlocked. • Process Time Duration between submittal of Team Unlock Request and

unlocking of Team by either a specific Recruiter or by SYSTEM

Manage Teams


• Unlocked By Identifies specific Recruiter or SYSTEM as unlock authority


Locked Teams Panel The Locked Teams panel displays the sporting Teams that have registered but have not requested the extended GoArmy Edge Sports features to be unlocked.


From the Locked Teams panel, the following information is displayed with access to identified operations:





SOCCER FOOTBALL



Manage Teams



• Unlock Indicates Unlock Status Select the arrowed button ( ) to unlock the Team’s extended GoArmy Edge Sports features.

3.1.2 Team Specific Dashboard Team Specific Information can be accessed from any panel on the Main Team Dashboard by selecting the Team Name. The Team Specific Information displays information on each Team Member 17 years old or older. Team Members under 17 years do NOT have information displayed.

Team Member Contact Status Drop-Down

From the Team Specific Dashboard, the following information is displayed with access to identified operations:

• Notes Indicates Team Member Note Status Select ‘create’ to create the Team Member Note. Select ‘View’ to edit an existing Team Member Note.

• Name Registered Name of Team Member

• Status Recruiter assigned Team Member Contact Status Team Member Contact Status can be set by selecting the drop-down.

• Role Identifies Team Member Role. Roles displayed: ORGADMIN | COACH | PLAYER

Manage Teams


• Age Team Member’s Age

• Interest Team Member’s Army Career Interest Level. Set at time of Member registration. Interest Levels displayed: Very Interested | Somewhat Interested | Not Interested | Currently in the Military | Retired Military | Don’t know enough about the Army to say

• Contact Access to Team Member email

3.1.3 Dashboard Pop-Up: Notes The Recruiter has the option of two types of Notes: (1) Team Notes, and (2) Team Member Notes. Team Notes are generated and accessible from the Main Team Dashboard. Team Member Notes are generated and accessible from the Team Specific Dashboard. Both types of Notes pop-ups function the same. Under the Notes column, select ‘Create’ to generate a new note or ‘View’ to view or modify and existing note. Once created, a Note can have multiple note entries that will be saved in the ‘Previous Notes’ box.

Type new information in the ‘Add Note’ box and select ‘Save Notes’ to create a new note. View previously entered notes in the ‘Previous Notes’ box. Each Note is tagged with the creating Recruiter’s name and the date/time of creation. IMPORTANT: Once a note is entered, it cannot be deleted.

Manage Teams


3.1.4 Dashboard Pop-Up: Email The Recruiter can contact a Team Member via email using the Email Member pop-up. The Email Member pop-up is only accessible from the Team Member Dashboard by selecting the Team Member’s Email icon.

Enter the email subject in the ‘Subject’ box. Enter the email message in the ‘Message’ box. To have a copy of the email sent to the Recruiter’s email, select the ‘Send Me a Copy’ box. The Team Member’s email address is not exposed from this application.

Manage Teams


3.2 Generate Reports

Two GoArmy Edge Sports reports are provided: Team Report Listing Team specific information for the selected team group.

See Section 3.2.1 for details.

Team Member List Listing Member specific information for the selected team. See Section 3.2.2 for details.

The GoArmy Edge Sports Reports can be accessed via the Portal Menu Tray. See Section 2.5 for details regarding the Portal Menu Tray.

3.2.1 Report: Teams

To generate a Team Report, select the ‘Team Reports’ tab.

Choose the report generation criteria.

Select Teams grouping to set the report scope. Options:

All Teams – Report scope is all Teams associated to the Recruiter’s identified Recruiting Station IDs. Teams Pending Unlock – Report scope is all PENDING state Teams associated to the Recruiter’s identified Recruiting Station IDs. “PENDING state” refers to Teams requesting extended GoArmy Edge Sports features.

Manage Teams


Select Output Format to choose the report display/printable output.

Options:

Print – Displays report output to the website page. Export to Excel – Exports output to an Excel .xls file into the Download Directory. The generated report name is ‘report-’ concatenated with the date in the ‘YYYY-MM-DD’ format.

The Export to Excel option will display an information box after selection.

Select Sort By to choose the data output sort.

Options:

Name – Sort data results by the Team Name Sport – Sort data results by the Sport type Member – Sort data results by the number of Team Members who are registered as 17 years old or older.

Manage Teams


Select Filter By to choose the data filtering criteria.

Options:

Data results include only data matching the filter selection sport type. Football – Data results are filtered on the sport type, FOOTBALL. Soccer – Data results are filtered on the sport type, SOCCER.

Select Order By to choose the order of data output generated by the sort.

Options:

Ascending – Arranges the data result set in an ascending order based on the ‘Sort By’ option selected. Descending – Arranges the data result set in an descending order based on the ‘Sort By’ option selected.

View generated Report Output.

The Team Report displays the following Team information:

Team Name Registered name of Team

Sport Team’s Sport Type (FOOTBALL | SOCCER | BAND)

Status Team’s extended GoArmy Edge Sports functionality usage status (UNLOCKED | LOCKED)

Member Count Number of Team Members registered as 17 years old or older

Manage Teams


3.2.2 Report: Team Member List

To generate a Team Member List report, select the ‘Team Member List’ tab.

Select the report generation criteria.

Select Team to set the specific team member list report scope. Options:

Select the Team for the report scope.

Select Interest Level to choose the report Army Interest Level to narrow the data result.

Options:

Any Interest – All Army Interest Level selections will be included in the result set. For other selections, only the Army Interest Level selection will be included in the result set.

Manage Teams


Select Output Format to choose the report display/printable output.

Options:

Print – Displays report output to the website page. Export to Excel – Exports output to an Excel .xls file into the Download Directory. The generated report name is ‘report-’ concatenated with the date in the ‘YYYY-MM-DD’ format.

The Export to Excel option will display an information box after selection.

Select Sort By to choose the data output sort. Options:

Name – Sort data results by the Team Name Role – Sort data results by the Member’s assigned Team Role Interest Level – Sort data results by the Member’s selected Army Interest Level.

Select Order By to choose the order of data output generated by the sort. Options:

Ascending – Arranges the data result set in an ascending order based on the ‘Sort By’ option selected. Descending – Arranges the data result set in a descending order based on the ‘Sort By’ option selected.

Manage Teams


View generated Report Output.

The Team Member List report displays the following Team Member information for Team Members registered as 17 years old or older:

Name Team Member’s registered name

Role Team Member’s assigned Team Role (OrgAdmin | Coach | Player)

Army Interest Team Member’s selected Army Interest Level

Account Management


4.0 Account Management

The Recruiter can manage Profile Information and assignment to Recruiter Stations via functionality described in the following sections.

4.1 Manage RSIDs

Recruiters must be associated to at least one Recruiting Station in order to view Teams in the Dashboards. Teams are assigned a Recruiting Station at registration based on the Team’s provided zip code. Recruiters are associated to a Recruiting Station at registration time. Recruiters can modify their association to a Recruiting Station at any time after account verification. Recruiters can be associated from zero to multiple Recruiting Stations. IMPORTANT: If a Recruiter removes all associated Recruiting Stations, the Recruiter will not be able to view any Teams in the Dashboard. Teams are associated to Recruiting Stations, not specific Recruiters. To modify Recruiting Station associations, navigate to ‘Manage RSIDs’ via the drop-down located in the top right corner.

Account Management


The ‘Associated Recruiting Stations’ page has two areas: (1) a list of currently associated Recruiting stations (right), and (2) Recruiter Station Look-Up/Association functionality (left).

Currently Associated Recruiting Stations

Recruiting Stations can be disassociated by selecting the ‘X’ button next to the desired Recruiting Station entry. Recruiting Stations are listed in alphabetical order on the RSID.

Recruiter Station Look-Up/Association Functionality

To look up a Recruiting Station, click inside the ‘Recruiter Station’ box and start typing the Recruiter Stations ID, or …

… start typing the Recruiter Stations Name.

Account Management


The Recruiting Station can also be found by clicking inside the ‘Recruiter Station’ box and scrolling through the drop-down menu.

Once located, select the desired Recruiter Station from the drop-down to fill the ‘Recruiter Station’ box. Multiple Recruiting Stations can be selected. When all Recruiting Stations have been selected, click the ‘Add RSIDs’ button to associate the Recruiter Stations to the Recruiter Account. IMPORTANT: Clicking the ‘Add RSIDs’ button is the mechanism that associates the Recruiter Station to a specific account.

Account Management


During this process several message will be displayed. Messages to expect are displayed below. For other messages that the Recruiter cannot resolve, contact GoArmy Edge Support at [email protected] for assistance.

Successful addition of a Recruiter Station

Successful removal of a Recruiting Station

Trying to add a Recruiting Station that is already associated to the Recruiter will result in this message.

4.2 Manage Recruiter Personal Profile

The Recruiter Personal Profile provides functionality to modify the Recruiter’s Profile Information and Recruiter’s password, and to deactivate the account. To modify Recruiter Profile Information, navigate to ‘Profile’ via the drop-down located in the top right corner.


Account Management


4.2.1 Modify Recruiter Profile Information

Recruiter Profile Information consists of the Recruiter’s Name, Display Name, Phone Number, and Rank. To modify the Profile Information, select the ‘Update Profile’ tab.

The Profile Information banner displays the current settings of the Profile Information.

To change a data element, click inside the gray box on the Update Profile tab associated to the element to change. Make the data change. Note: Multiple data elements can be changed at one time. When changes are complete, select the ‘Update Account’ button.

Account Management


4.2.2 Modify Recruiter Application Password

To modify the Recruiter Account Password, select the ‘Update Password’ tab.

The Profile Information banner displays the current settings of the Profile Information.

To change the password, click inside the gray boxes on the Update Password tab and provide the requested data. You must enter the current password, the new password, and confirm the new password. When data is entered, select the ‘Update Password’ button.

4.2.3 Deactivate Recruiter Account

IMPORTANT: Deactivation of a Recruiter Account results in the account being archived. Upon deactivation, the Recruiter Account will no longer be accessible by the Recruiter. Deactivation of an account should be used by personnel who are leaving recruiting duty. If a Recruiter is moving from one Recruiting Station to another, the Recruiter should NOT deactivate their account. (See Section 4.1, Manage Recruiting Station ID, for details regarding changing a Recruiter’s associated Recruiting Station.)

Account Management


If a Recruiter Account is deactivated and the Recruiter wishes to restore the account, the Recruiter must contact GoArmy Edge Support at [email protected] . Please provide the email address used to register the account to be reactivated.

To deactivate a Recruiter account, select the “Deactivate Account” button located in the upper right-hand portion of the Profile modification screen.

The following box will be display. Perform the following actions: (1) Enter the account’s password, (2) check the box to acknowledge the Recruiter has read and understands the warning, and (3) select the red ‘Deactivate Account’ button.

After selecting the red ‘Deactivate Account’ button, the Recruiter can no longer access the account.


Recruiter Forum


5.0 Recruiter Forum

The Recruiter Portal Forum is a meeting area for Recruiters and GoArmy Edge Support personnel where ideas and information can be exchanged. Recruiters are encouraged to discuss the GoArmy Edge applications with other Recruiters. Sharing experiences of using the GoArmy Edge suite and sharing ideas of using the GoArmy Edge suite to interact with organizations can be very beneficial. Recruiters are also encouraged to ask questions of the GoArmy Edge Support personnel. The Support personnel can provide explanations of features of both the Recruiter Portal and the GoArmy Edge application suite. All questions and feedback are welcome.

GoArmy Edge Support personnel will post application release information to the forum, as well as, feature explanations and support videos.

5.1 Navigation to the Recruiter Portal Forum

Select the tray icon to the left of GoArmy Edge in the top panel. Then, select ‘Recruiter Forum’ from the Recruiter Portal tray.

Recruiter Forum


5.2 Recruiter Portal Forum Menus

The Recruiter Portal Forum functions in the same manner as general internet forums. The Forum Main Menu can be accessed via the tray icon to the left of GoArmy Edge on the topmost bar. The Forum Main Menu gives access to areas within the forum – Home, Categories, Discussions, Activities – and provides the link to return to the main area of the Recruiter Portal

Recruiter Forum


The User Main Menu can be accessed via the tray icon to the right of recruiter name on the topmost bar. The User Main Menu gives access to the user’s profile, inbox, bookmarks, and drafts. The forum sign out is also found in the User Main Menu.

Frequently Asked Questions


6.0 Frequently Asked Questions

Answers to Frequently Asked Questions (FAQs) are provided to assist the Recruiter with understanding the GoArmy Edge application suite and goals. Please check these sections periodically for new information and updates.

To view the Frequently Asked Questions,

navigate to the FAQ page via the Portal Menu Tray.

The Portal Menu Tray can be accessed from

the “tray” icon in the top left corner of the Recruiter Portal Splash screen.

See Section 2.5 for more details of the

Recruiter Portal Splash screen and functionality.

There are two groups of FAQs provided: For Recruiters – Internal Use Only The For Recruiter section provides GoArmy Edge background/feature information and Army Goal usage to deepen the Recruiter’s knowledge of the application suite and understanding of the intended Army goals. This information is to be used for discussions with other Recruiters and Army personnel. For Public The For Public section provides GoArmy Edge information to help the Recruiter explain the product and product usage to Sport Coaches and the general public. This information is to be used for discussions with the general public.

goarmy edge recruiter portal · 2020. 5. 9. · • recruiter email used to create the recruiter...

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