goldair handling sa - aviation · pdf filegoldair handling offers a complete range of...
TRANSCRIPT
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GOLDAIR HANDLING SA
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GOLDAIR HANDLING SA
Company Profile Presentation
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Contents
Section 1: Goldair Group Overview
Section 2: Goldair Handling SA
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Section 1:
Goldair Group Overview
Goldair SA was founded in 1955 with main activity the
commercial representation (GSA) of foreign airlines in Greece
Today Goldair Group is active in the fields of:
Airlines through (1955)
Tourism, Congress through (1982)
Freight Forwarding and Logistics through (1987)
Airports through (1992)
Aviation Security through (2001)
Incoming Tourism through (2005)
Environmental Projects through Goldeco (2009)
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Section 2:
Goldair Handling SA
The Shareholders
Network
Our Services
Our Customers
Facts & Figures
Challenges & Strategies
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The Shareholders
Goldair Handling is wholly Greek private ground services provided.
It is managed by successful cooperation of Greek business partners, active in several industry sectors.
&
Group Dynamic Holdings, a group of business entrepreneurs with parallel activities in construction, food, shipping, aviation and tourism industry.
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Network
GREECE (1999)
Athens (ATH)
Thessaloniki (SKG)
Heraklion (HER)
Corfu (CFU)
Rhodes (RHO)
Chania (CHQ)
Zakynthos (ZTH)
Kefalonia (EFL)
Kos (KGS)
Santorini (JTR)
Mykonos (JMK)
CYPRUS (2008)
Larnaca (LCA)
Paphos (PFO)
BULGARIA (2010)
Sofia (SOF)
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Our Services
Passenger Services
Ramp Services
Cargo & Mail Services
VIP/Executive Services
Lounge Services
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Passenger Services
Goldair Handling offers a complete range of passenger services, some of which are listed below:
Check in (Electronic -12 DCS and Manual)
PRM services (we have our own dedicated team)
Gate passport checks (certified by UK immigration)
Ticket Sales Desk: Flight reservation, ticket issuance, excess baggage tickets are performed on several reservation systems
Lost & Found: The baggage tracing department is working with the SITA World Tracer System
Porter service
Meet & Greet Services
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Ramp ServicesGoldair Handling offers a complete range of
ramp services, some of them listed below:
Marshalling
Loading & Unloading
Baggage handling & sorting
Cargo & Mail Ramp Handling
Aircraft cleaning
Push back & towing
Ramp to flight deck communication
De/Anti-icing services
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Ramp Services (cont’d)
Walk-out assistance
Cooling & Heating
Passenger & Crew transportation
Water & lavatory servicing
GPU / ASU services
Cabin fittings
Flight Operations & Load Control
GSE Technical Base
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Cargo & Mail Services
Goldair Handling
manages its own Cargo Terminal which has been
operating 24 hours every day at Athens
International Airport since its opening.
operates two more terminals in Thessaloniki and
Heraklion airports, providing cargo handling
operations.
We are the leading company in Cargo Handling in Greece!
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VIP/Executive Services
Passenger & operational services
Liaison with CAA, Airport Authorities, Slot Coordinator
Crew Briefing room available 24/7
Executive version cars & vans for Passenger & Crew transportation
Hotel Reservations
Limousine Services
Catering Arrangements
Helicopter & Yacht Rental
Porter Services
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Lounge Services
Our luxuriously furnished lounge opposite the departure gate B13 at Athens International Airport for first & business class passenger serving all guests under the sense of Mediterranean tradition.
Lounge Services are also available at Heraklion Airport.
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Our Customers
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Facts & Figures
Employees over 1000 GR
over 600 CY
over 80 BG
Low staff turnover fluctuation (<7%)
Flights handled 39.400 (2010)
Passengers handled over 6.000.000
Airports served 11 GR, 2 CY, 1BG
Gained Ground Time 950 h (2010)
Customers more than 100
The only Handling Agent in Greece, ISAGO awarded
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Facts & Figures
Evolution of
Handling Flights in
Greek Market
Growth Record 2005/2010
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Facts & FiguresCargo Volume -growth record 2005-2010
0
10.000
20.000
30.000
40.000
50.000
60.000
70.000
80.000
90.000
100.000
110.000
120.000
130.000
Cargo AIA 115.943 120.175 118.972 122.196 104.521 96.677
Cargo GH 38.930 40.076 41.361 46.101 48.708 52.375
2005 2006 2007 2008 2009 2010
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Challenges & Strategies
Increase productivity and profitability Cost control Meet and Exceed customer’s expectations Business expansion into more airport-related
services and opportunities Further development of cross-selling
opportunities Remain independent, innovative and reliable Opening up more stations in Greece (2011) Expand our businesses in various countries that
border the Mediterranean sea & in Balkan area
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Progressive thinking
Innovative action
Hard work
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THANK YOU