© 2015 Higher One, Inc. All rights reserved. CASHNet and Higher One are registered trademarks of Higher One, Inc. www.HigherOne.com/Solutions

Gonzaga University was looking for a way to accept mobile payments, while still keeping data and devices secure. “Many departments on our campus had been asking for mobile for a couple of years prior to the CASHNet® rollout of a mobile solution,” said Linda Wilson, Financial Systems and Services Manager at Gonzaga University, a private liberal arts university with campuses in Spokane, WA and Florence, Italy.

They were “chomping at the bit,” she said, but before she implemented any mobile solution she had to make sure it was safe, compliant and secure. “We wanted to develop a compliant-friendly way to accept payments remotely both on and off campus, but without connecting to an unsecure wireless network,” said Wilson.

SolutionIn preparation for implementing the CASHNet mobile app, Wilson conducted a risk analysis and developed a set of policies and procedures. “It was important to us that we meet or exceed the guidance offered by the PCI Council for mobile payments,” Wilson said. One issue that arose was how to keep iPads safe. “A specific concern was how we could ‘lock down’ an iPad to allow access to take a payment without allowing unwanted, unrelated risky activity that could compromise the iPads,” Wilson explained. To help with security, Gonzaga designated iPads as single-purpose equipment with CASHNet Cashiering, and made them unable to access the internet via WiFi.

Once Gonzaga had a plan in place to implement the CASHNet app, Gonzaga developed a “statement of reason” to explain to campus stakeholders unfamiliar with PCI standards why using the CASHNet app in the manner it had developed would reduce any risk for customers and Gonzaga merchants while enhancing its ability to process payments.

Results In the end, said Wilson, her due diligence paid off. Gonzaga is pleased to offer its customers a solution that it feels very good about, and one that seamlessly integrates with CASHNet and Banner. Although Gonzaga is still in the early days of using the CASHNet Mobile Payments app, the results so far have been exciting, said Wilson. “Our pilot group was able to successfully process ticket sales at both the WCC and NCAA Tournament this year and we are anxious to roll it out into different areas of campus in the upcoming year,” she said.

Client Snapshot: Gonzaga University

“Our pilot group was able to successfully process ticket sales at both the WCC and NCAA Tournament this year and we are anxious to roll it out into different areas of campus in the upcoming year.”

Linda Wilson Financial Systems & Services Manager Gonzaga University

© 2015 Higher One, Inc. All rights reserved. CASHNet and Higher One are registered trademarks of Higher One, Inc. www.HigherOne.com/Solutions

California’s University of the Pacific needed a new way to accept

on-the-go payments. It was using secured laptops and cellular

transmission to process debit and credit card payments, but the

method was far from efficient. “It was slow but it got the job

done,” said Matt Camino, Director of eCommerce, University of

the Pacific. Though many people—including students, faculty

and staff—asked about mobile payment options such as

Square, the University was hesitant. “It’s a great tool, but it’s not

enterprise-ready,” said Camino. He also had security concerns.

“Everyone who wanted to use Square wanted to use their own cell phone, but phones are jailbroken and can

have malware,” Camino said. So when CASHNet announced it was developing a mobile payments app, Pacific,

a longtime CASHNet eMarket client, was excited to try it out.

SolutionPacific was one of the first schools selected to be a beta user for CASHNet’s Mobile Payments iPad app. As a

CASHNet client, they knew the app would integrate with Banner to simplify end-of-day reconciliation. Based

on consultation with their IT department and guidance from the PCI council, Pacific decided to make all the

iPads that use the app cellular-only for enhanced security. After the success of the beta launch, word quickly

spread through the campus that mobile payments were now a reality, thanks to the CASHNet app.

ResultsAs of April 2015, Pacific has used the CASHNet app for 3,100 transactions totaling over $189,000. Camino

said implementing the app has led to less phone calls and more processed transactions, and that student

organizations have found it especially convenient for ticket-selling and fundraising. Overall, it has eased the

sales process and made accepting payments more efficient. “We have CASHNet for a reason. It integrates with

Banner. That file, at the end of the night, posts everything in.”

Client Snapshot: University of the Pacific

As of April 2015, Pacific has

used the CASHNet® app for 3,100

transactions totaling over $189,000