google plus five levels of listening - neha sangwan
TRANSCRIPT
©Intuitive Intelligence, Inc. 2012
The Five Levels of Listeningwith Doctor Neha
Google+ Hangout 02.20.13
Intuitive IntelligenceNeha Sangwan, M.D.
5 LEVELS OF LISTENING
2. Internal
3. Words
1. Closed
4. External
5. Open +
WHAT MAKES FEELINGS SIMPLE?
ONE WORD
Happy Peaceful Inspired Mad
Curious Joyful Thankful Sad
Generous Stressed Bored Calm
WHAT MAKES FEELINGS COMPLEX?
PHYSICAL SENSATIONS
Heart racing, stomach churning, tight muscles
EMOTIONSHappy, mad, sad, angry, stressed
EMPATHY
a. Contentb. Emotion
1. Listen for...
2. Name underlying emotion
a. You seem...b. You look...c. I can see how important this is to you...
VALUES
Love Nature Passion Respect
Health Integrity Innovation Joy
Trust Safety Security Wisdom
Effort Ethics Happiness Faith
Creativity Competence Challenge Diversity
Abundance Adventure Belonging Control
5 LEVELS OF LISTENING
2. Internal
3. Words
1. Closed
4. External
5. Open +