google wave + erp

How to integrate Google Wave with an ERP system |A use case |

That’s me. I’m working in a purchasing department. |

List of purchase orders

I’m waiting for the delivery of an important purchase order. |


Purchase Order 811254:

Requested Quantity: 500 ea

Delivery Date: yesterday

Instead of writing an email I use our internal Google Wave system |to ask my colleague Jeff in the goods receipt department about the delivery. |


Purchase Order 811254:

Requested Quantity: 500 ea

Delivery Date: yesterday

ActionsAdd to Wave Missing Goods Receipt

Hey Jeff, can you have a look if you can find this goods receipt?

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Purchase Order 811254:Requested Quantity: 500 eaDelivery Date: yesterday

Unfortunately in this case Jeff can’t help me either. |

Missing Goods Receipt

Me: Hey Jeff, can you have a look if you can find this goods receipt?

Jeff: Sorry, Chris, can’t find it. Are you sure it has been delivered already?

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Therefore I decide to contact our supplier directly and invite him to this Wave. |Sue will receive an email with a direct link to the Wave. |




Me: Hey Sue, the delivery for this purchase order is still missing. Did you already ship it?

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Sue updates the Wave about the delivery status. |And the whole conversation is saved together with the original purchase order. |




Me: Hey Sue, the delivery for this purchase order is still missing. Did you already ship it?

Sue: I just called our freight forwarder. The goods will arrive in about an hour.

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google wave + erp

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