government ict 2.0 london 2014 – open source drupal empowering government
DESCRIPTION
1) How open source software, and the Drupal CMS specifically, empower government agencies and bodies to practice "good digital government," which I define as enabling innovation, collaboration, transparency, and participation. 2) Examples of how Drupal is supporting this today, with live websites and other examples. 3) How Acquia, its products and services, and its network of implementation partners fit into the picture and ensure success for clients. 4) Case studies and examples include: alert.mta.info, Saïd Business School at the Oxford University, GOTO.sbs.ox.ac.uk, it.dashboard.gov, the dkan Drupal-based open data platform, Peer to Patent, Help4OK, We the People, westminster.gov.uk, Surrey University.TRANSCRIPT
Code for a better world:Open Source Drupal+ Government
Jeffrey A. “jam” McGuire - @horncologneOpen Source Evangelist, Acquia
Government ICT 2.0 QEII Conference Centre, London2014
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The fundamental Drupaldesign decision: empowerment
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Angie “Webchick” ByronDrupal core committer
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We the People
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What is? How is?• Successful Digital Government?• Open Source Software?• Open Source Drupal?• How Drupal is delivering digital government now.• How do Acquia & partners fit into this picture?
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With whom? http://goo.gl/FTSXiJ
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With whom? http://goo.gl/SvozBh“We designed govCMS to save costs while empowering agencies to act independently. We’re supporting innovation by relying on Drupal, a technology proven in governments around the world. Open source technologies like Drupal, when paired with an open cloud platform like Acquia Cloud, are creating efficiencies in government and disrupting the way we deliver digital citizen experiences -- for the better.”
– John Sheridan, Australian Government CTO.
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Who are you?Why are you here?
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Jeffrey A. “jam” McGuire
Open Source Evangelist –Acquia
•acquia.com/podcasts
•slideshare.net/horncologne
•@horncologne
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What is successful digital government?
Definition of “success”
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Successful digital government:1. Collaboration2. Transparency3. Participation4. Innovation
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(Successful business)1. Innovation2. Cost Savings3. Efficiency4. Risk Mitigation
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Open Source Drupal Delivers:1. Collaboration2. Transparency3. Participation4. Innovation
But what is open source? ...
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Use it: for anything, anywhere, foreverStudy it: understand what you are usingModify it: fix it, make it betterShare it: redistribute, sell, give back
Open Source= Four Freedoms
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"In the world of computer software, open source communities develop and improve ideas organically, based on concepts and practices that work. Driven by innovation contributed by individuals, open source simply means that a system is available to any who wish to contribute.
It provides the fastest possible rate of improvement for ideas."
One Way Forward: The Outsider's Guide to Fixing the Republic.
- Lawrence Lessig, 2012
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Proprietary
IT CostsPersonnel
HostingBandwidth
Design(Recurring) Licensing fees
Vendor lock-in Data lock-in (buy it back?)
Vendor roadmapVendor release cycle
When it happens
Open Source
IT CostsPersonnelHostingBandwidthDesignNo licensing feesInvest in your teamInvest what/when you need1000s of vendorsYou own your dataYour roadmapWhen you need itWhen you need it
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What is ?
Market Presence 1,500,000+ sitesGlobal Adoption 228 countriesExtensive Capabilities 20,000+ modulesBroad Community 1,000,000+ on d.oActive Development 20,000+ developersExpert Drupal Services 1000s of companies
World’s largest open source platform
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Drupal delivers all this?1. Collaboration2. Transparency3. Participation4. Innovation
Let’s see ...
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Drupal delivers collaboration1. Collaboration2. Transparency3. Participation4. Innovation
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alert.mta.info
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Saïd Business School
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Goto.sbs.ox.ac.uk
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Drupal delivers transparency1. Collaboration2. Transparency3. Participation4. Innovation
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http://www.flickr.com/photos/centralasian/5329431523/sizes/l/in/photostream/
Transparency ...
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Quality is a common outcomeof transparency.
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Security is a common outcome of transparency.
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Is Open Source Secure?“Continuous and broad peer review, enabled by publicly available source code, supports [our] software reliabilityand security efforts”David M. Wennergren, Department of Defense CIOClarifying Guidance Regarding Open Source Software
http://goo.gl/2DW2NE
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“One interviewee from a global pharmaceutical organization believed that his open source WCM solutions were more secure than proprietary ones … Many also feel that the open code base is a particular advantage, as it allows organizations to explore potential security vulnerabilities.”
- Forrester Research, October 2012
Is Open Source Secure?
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Auditing is only possiblethrough transparency.
(system of record, compliance, etc.) http://goo.gl/VRzZW
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itdashboard.gov
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22
The$Drupal$Distro$for$Data$Management$
Datasets:'are'collec,ons'of'resources'with'some'descrip,ve'metadata.''Resources:'files'(o;en'csv'or'other'tabular'data)''Organiza,ons:'create'a'dataset'and'upload'resources.''Data'consumers:'browse'datasets,'see'visualiza,ons'of'resources,'download,'use'API'
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The$Drupal$Distro$for$Data$Management$
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Drupal delivers participation1. Collaboration2. Transparency3. Participation4. Innovation
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Peer to Patent
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Help4OK
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We the People
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The$Drupal$Distro$for$Data$Management$
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Drupal delivers innovation1. Collaboration2. Transparency3. Participation4. Innovation
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“Users generally have a much more accurate and detailed model of their needs than manufacturers have ...”Eric von Hipple, Democratizing Innovation
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More than 77 mobile apps built on the NY MTA real-time data platform powered by Drupal
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Open Source software supported by a large, active community keeps you on the cutting edge of innovation.
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1. Collaboration2. Transparency3. Participation4. Innovation
∴ Open Source Drupal== Successful Digital Government
Open Source Delivers:
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Avoiding the queue ...Channel Shift in Government
Hugo Pickford-WardleChief Innovation Officer, Matterwww.experiencematter.co.uk
@hugopw // [email protected]
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westminster.gov.uk
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Chris RoyeWhy Surrey University chose Acquia
Chris RoyeRegional Director, Acquiawww.acquia.com
+44 7534 599 [email protected]
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Surrey UniversityChose Acquia.
?
Why?
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hosting company UniversityUniversity
IT
Website Development
ApplicationSupport
DrupalCode
Memcached, Varnish, DB
Running performant websites isn’t cheap or easy
Marketing
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I’m pleased to say it’s working here ... Can’t be our fault!
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We’ve checked.Everything looks okay here.
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It could be us. Toby was doing something but he’s off today.
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Marketing? No. We were at Starbucks brainstorming.
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Can someone please tell me why our website isn’t up on Admissions day?
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The Alternative:
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University
The difference
Acquia
Website Development
Marketing
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Dave GullyDelivering Drupal Success,Acquia Products and ServicesDave GullyRegional Manager, Acquiawww.acquia.com
+44 7557 275 [email protected]
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• Founded'Drupal'
• Co.founded'Acquia'
• Co.founded'Mollom'
• Co.founded''Drupal'Associa7on'
• Holds'a'PhD'in'CS'
• Likes'photography,'chocolate'
• @dries'
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Acquia: the Digital Business Company • Empowering Government to deliver
great digital experiences that integrate content, community and commerce
• Acquia customers include European Commission, BBC, Oxford University, Brighton & Hove City Council, Kings College & Great Ormond Street Hospital
• More than 500 employees,4,000 customers; Deloitte Fast 500 fastest-growing private company
• EMEA HQ - Reading
Key Verticals • Public Sector • Financial Services • Healthcare • Higher Education • High Technology • Life Sciences • Media & Entertainment • Non-profit / NGOs
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Acquia, the Digital Business Company
Continuous Delivery Cloud
Platform
Digital Engagement Services
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Acquia Digital Lifecycle Management!
build
extend
maintain plan
test
launch & scale
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Getting DLM right with Acquia !
build extend test plan
• Drupal expertise in design, development, and hosting
• Software solutions • Development
tools • Guidance and
project management
• Digital marketing solutions for site search, personalization, translation, and analytics
• Quality assurance tools that monitor application and infrastructure • Expert
performance, security, and site audits
launch & scale maintain
• Application assurance • Global 24x7x365
support • Cloud operations • Digital marketing
tools
• Launch preparation • Elastic cloud
platform • Application
assurance
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We discussed• Successful Digital Government• Open Source Software• Open Source Drupal• How Drupal is delivering digital government now• How Acquia & partners fit into this picture
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“Proprietary or open source doesn’t matter.”(Actually, it does.)
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“100 money ...”
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Open source licensesput me in control. Yours?
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Thank you! Questions?Jeffrey A. “jam” McGuire
Open Source Evangelist –Acquia
•acquia.com/podcasts
•slideshare.net/horncologne
•@horncologne
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Wednesday, 17 September 14