government mobility and productivity - presentation from federal mobile computing summit

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© 2013 Market Connections, Inc. 2013: The Year of Mobility in Government Government Mobility Research Results from Market Connections, Inc. and Fierce Government IT FEDERAL MOBILE COMPUTING SUMMIT JULY 9, 2013

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2013 is the year of mobility in government, according to the Mobility PulsePoll government market research from Market Connections, Inc. and Fierce Government IT. This presentation from the Federal Mobile Computing Summit on July 9, 2013 details how federal employees feel their mobile devices are making them more productive, expanding their workday and enabling them to work more efficiently in the field.

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Page 1: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

© 2013 Market Connections, Inc.

2013: The Year of Mobility in Government Government Mobility Research Results from Market Connections, Inc. and Fierce Government IT

FEDERAL MOBILE COMPUTING SUMMIT

JULY 9, 2013

Page 2: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

2013: The Year of Mobility in Government

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• Mobile device use has increased

• The way government employees consume news and information is changing

• Government employees feel their mobile devices are increasing productivity

• The type of device matters

• Government employees are using a combination of their own devices and government-issued devices

Page 3: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025 2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

Page 4: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

4

Overall Mobile Device Usage

2013 FEDERAL MEDIA & MARKETING STUDY

News

Websites Personal

Email Work Email

Social Media

iPhone 23% 28% 11% 19%

Android phone 13% 17% 4% 12%

Samsung Galaxy phone

7% 9% 2% 6%

Blackberry 6% 5% 18% 3%

Windows phone 1% 1% 0% 1%

iPad 21% 23% 9% 17%

Android Tablet 8% 8% 3% 7%

Windows Tablet 1% 2% 1% 1%

Page 5: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025 2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

Page 6: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

FEEL MOBILE DEVICES ARE CRITICAL TO THEIR JOB 82%

SAY MOBILE DEVICES INCREASE PRODUCTIVITY 81%

WORK MORE HOURS TRAVELING OR COMMUTING 72%

MOBILE DEVICES INCREASE FIELD PRODUCTIVITY 62%

Page 7: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025 2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

Page 8: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

Page 9: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025 2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

Page 10: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

Key Questions to Ask Yourself

2013: THE YEAR OF MOBILITY IN GOVERNMENT 10

• Mobile devices increase productivity – should everyone have a mobile device? Will you reach a point of diminishing returns?

• The type of device matters – for maximum productivity, what is the right combination of mobile devices for your users?

• At what point does the cost of increased security make increased productivity no longer worthwhile? Will your agency reach a point at which the cost of security cancels out the productivity gains?

Page 11: Government Mobility and Productivity - Presentation from Federal Mobile Computing Summit

2013: THE YEAR OF MOBILITY IN GOVERNMENT | MARKET CONNECTIONS, INC. | 703.378.2025

David Perera, Executive Editor | FierceGovernment IT

[email protected]

GOVERNMENT MOBILITY AND PRODUCTIVITY PULSEPOLL™ RESULTS 11

Monica Mayk Parham Marketing Director | Market Connections, Inc. and Executive Editor | FedConnects.com

14555 Avion Parkway, Suite 125 | Chantilly, VA 20151 | 703.378.2025, ext. 107

[email protected]