green deal journey - for installers
DESCRIPTION
Flowchart showing the customer's Green Deal journey with us and the installersTRANSCRIPT
Company BCompany A Company C
Measure C installing companies
Company BCompany A Company C
Measure B installing companies
Company BCompany A Company C
Measure D & E installing companies
You
We then create the Green Deal Plan
Measure A: £4000Measure B: £6000Measure C: £600
Measures D & E: £500Customer Contribution: £2000
Eco Subsidy: £0Total Plan Value: £9100
Customer Selects Installers for
measures B to E
Installers pay us 5% of invoice
total
We organise Green Deal finance for
the customer
Measure B company
Measure C company
Measures D & E company
You
Installations commence
YES
NO
We draw down
finance to pay the installers
Charge is placed on
the customer’s meter
Installers are paidPost install Assessment Carried Out
END
We arrange for a GD Advisor to visit the customer and produce the GDAR
Customer contacts you about carrying out some works
You find out the customer wants to
pay using the Green Deal, or also wants other works
GDAR is loaded into our system and installers are invited to quote
Does it meet the Golden
Rule?
STARTYou refer the customer to us
Green Deal journeyThe customer approaches the installer - you
Green Deal Assessment Report
Eligible measures:
Measure A
Measure B
Measure C
Measure D
Measure E
Manual Intervention to get GDP to work
We organise any ECO Subsidy
We collect any
Customer Contribution
As the installer who passed us the referral you automatically retain
this job
Company BCompany A Company C
Measure C installing companies
Company BCompany A Company C
Measure B installing companies
Company BCompany A Company C
Measure D & E installing companies
We then create the Green Deal Plan
Measure A: £4000Measure B: £6000Measure C: £600
Measures D & E: £500Customer Contribution: £2000
Eco Subsidy: £0Total Plan Value: £9100
Customer Selects Installers for
measures A to E
Installers pay us 5% of invoice
total
We organise Green Deal finance for
the customer
Measure B company
Measure C company
Measures D & E company
You
Installations commence
YES
NO
We draw down
finance to pay the installers
Charge is placed on
the customer’s meter
Installers are paidPost install Assessment Carried Out
END
Customer contacts us via our website or contact centre
GDAR is loaded into our system and installers are invited to quote
Does it meet the Golden
Rule?
START
We arrange for a GD Advisor to visit the customer and produce the GDAR
Green Deal Assessment Report
Eligible measures:
Measure A
Measure B
Measure C
Measure D
Measure E
Manual Intervention to get GDP to work
We organise any ECO Subsidy
We collect any
Customer Contribution
Green Deal journeyThe customer approaches the Green Deal Provider - us
Do they already have GDAR?
NO
Customer charged for
the assessment
YES
Company BYou Company C
Measure A installing companies
Customer gets charge refunded if they proceed