Public Grip

Public Grip

How KPN used Acquia & open source Drupal to deliver state-of-the-art cloud aggregation platform “GRIP” Why and how we built the Grip platform

Wiebe Niehof Lead architect KPN Grip 23-11-2012

Acquia is Your Enterprise Guide to open source Drupal"

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Wilfred Harbers"Regional Director"Wilfred Harbers"Wilfred Harbers"

Wilfred Harbers"Acquia Benelux"

Public Grip

KPN Grip and open source Drupal

With the emergence of various cloud services, KPN identified the opportunity to add customer value, by acting as a cloud aggregator between the cloud service and the enterprise customers.

This joint presentation by KPN and Acquia will explore how KPN successfully deployed the GRIP Platform using Drupal open source content management with enterprise level support and professional services from Acquia.

Who should attend?

• Not sure if open source based solution can be used for business critical applications? This presentation will provide confidence.

• Wondering which functionality can be supported by open source components? This presentation will elaborate on the components used in this project.

Topics

• What is KPN Grip platform

• The aims and achievements of KPN’s GRIP platform

• Why Drupal was the right CMS front-end

• About Drupal and Acquia

• What lessons have been learnt for future projects

KPN Corporate Market (Getronics) has a background in

Workspace Management

Public Grip

Companies that are adopting cloud solutions will face some challenges

Multiple: •  Credentials •  Accounts per user •  Bills •  Supportdesks •  Integrations

Public Grip

Challenges Grip can solve

One single: •  Set of credentials •  Account per user •  Bill •  Supportdesk •  Integration

The features that makes Grip unique

Public Grip

ID Management

Single Sign On Directory Syncing

Enterprise Store

Store & Billing Company and user

(de)provisioning

Directory Server

What about the enduser?

How to reach the cloud applications? Which URL?

On any device?

KPN Corporate Market doesn't build software. So we selected partners

•  Multi Tenant •  Device Aware •  Multi Language •  Customizable

o  Company o  User

•  Integrations •  ... •  and a lot more

None of the reviewed products covered all our requirements.

So, we required a flexible product. A product we could mold in the way we needed.

And we knew: 'Our requirements' were going to

change through the years

The requirements for this 'end user portal' seamed a never ending list

Working 'in the cloud' means (lots of) small margins

Grip Price (per user per month)

So we not only needed flexible software, but also low

cost... Hosting

Labour

Licenses

Margin

Content Management Framework

Web server

Caching and Searching

Multi Master database cluster

Operating System

Our final software stack for the Grip End User portal

Building simplicity for customers can be pretty complex

LB

LB LB

LB

Datacenter 1 Datacenter 2 Datacenter 3

Drupal, Acquia Overview

Wilfred Harbers"Regional Director"Acquia Benelux, Nordics "

Drupal is Changing the Web"

Open source, social publishing phenomenon."

Market Size [ 1,000,000+ sites ]"Innovation [ 12,000+ modules ]"Community [ 600,000+ members ]"

“… is as much a Social Software platformas it is a web content management system.” "

Real Story Group, The Web CMS Report 2010"

Content-Rich Web Experiences"

Social"

Profiles & Friends"

(Micro)Bloging"

UGC"

Analytics"

Groups"Social

Tagging"

Publishing"

Content"

Rich Media"

Template"

Workflow"

Taxonomy"

Menu / IA"

Because Drupal is... •  Open  source  GPL  technology  •  Modular,  open  architecture  •  Content  management  system  •  Community  enabled  •  Enterprise  scalable  and  secure  

...  there  are  a  lot  of  [business]  benefits!    •  [Lower  costs]  •  [Open]  platform  •  Rapid  [innovation]  •  [Scalable]  deployments  •  [Repeatable]  infrastructure  

© 2009 Acquia, Inc.

Runs on Popular Configurations – LAMP …

Linux, Windows or Mac Apache, MS IIS, Nginx MySQL, PostgresSQL, Oracle, SQL Server PHP

...used by world’s biggest companies

Drupal [Uniquely] Delivers"Content-rich"Experiences"

FasterDeployment"

Business"Agility"

* Sample Acquia Drupal customers!

Sample Acquia Benelux Customers:

5" of the top 20 Drupal 7 contributors!

12" employees on the Drupal security team!

150+" employee-maintained Drupal modules!

45,000+" Code commits to Drupal community modules!

Drupal 6" co-maintained by Acquia’s Gabor Hojtsy!

Drupal 7" co-maintained by Acquia’s Angie Byron!

7.5 Billion" http requests served in September 2012!

Acquia: world-class Drupal expertise

Acquia is Your Enterprise Guide to Drupal"

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[ enterprise "deployment"]

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Enterprise-class 24x7 support and site management"

Learn"

Build"

Deploy"

Operate"

Topics

• What is KPN Grip platform

• The aims and achievements of KPN’s GRIP platform

• Why Drupal was the right CMS front-end

• About Drupal and Acquia

• What lessons have been learnt for future projects

Public Grip

Thank you

Questions ?