Carrollton Country Flowers

Group 4John ScheetzMike WealsJames ScanlonEric MillerEugen Rosca

IntroductionMain customers are funeral homes and

weddingsOther income comes from pine arrangements

and the selling of antiques and primitive style furniture

An IT system is nonexistentAll records are kept by hand in foldersHad a simple website, but the host of the

website got hacked after 5 months of activity and the website was lost

Looking to expand

Erics Tour of CCF

Network TopologyNetwork topology is the layout pattern of

interconnections of various elements of a computer network.

Four Main TopologiesPoint-to-pointBusStarTree

Point-to-Point TopologyThis is the simplest topology and it is a

permanent link between two endpoints.Two subcategories:

permanent topology, this is a point-to-point communication channel that appears, to the user, to be permanently associated with the two endpoints.

switched topology, this uses circuit-switching technologies, a point-to-point circuit can be set up dynamically, and dropped when no longer needed.

Bus Topology each node is connected to a single cable. Two subcategories:

linear bus, this network topology in which all of the nods of the network are connected to a common transmission medium, which has two end point.

is distributed bus topology is a topology in which all nodes in the network are connected to a common transmission medium which has more than endpoints that are made by adding branches to the main section.

Star Topologyeach network host is connected to a central

hub. In contrast to the bus topology, the star topology connects each node to the hub with a point-to-point connection.

Tree TopologyThis topology has a central root node that is

connected to one or more other nodes that are one level lower in the network. It has a point-to-point link between the second and top level central nodes. A the same time, the second level nodes that are connected to the top will also have nodes connected to it that is one level lower.

Software - PayrollCurrent Payroll System

Everything is done by hand Checks Net Pay

Payroll MateCalculates taxes and net payGenerates various reportsPrints checks

Software - General AccountingCurrently has nothing in place

outsources accounting work during tax season

QuickBooksManages:

Income Expenses Bank Accounts Inventory

HardwareLaptop Computer compatible with software

recommended

Features analyzed: Processor Screen Size RAM Hard Drive Battery Life Cost

Compared HardwareComputer Hard Drive RAM Processor Screen Size Price Battery LifeToshiba Portege Z835 128 GB 4GB i3 (1.43 GHz) 13.3 inch $799.00 6 hoursHP Pavillion dv4t 500 GB 4GB i3 (2.1 GHz) 14 inch $549.99 6.5 hoursDell Vostro V131 500 GB 6GB i5 (2.3 GHz) 13.3 inch $540.00 9 hours

We Recommend Option 3 – Dell Vostro V131

DatabaseCRM database is useful to reach customers

Evolutions of CRMReport AnalyzeProject

Measuring MetricsRecencyFrequencyMonetary Value

Internet and IntranetAn effective website can help build customer

relationships and generate new businessA data driven website should be usedOnline ordering service for individual

customers and businessesShould consider having a flower delivery

serviceAn intranet will allow the staff to access

company and customer informationCan use the information as a marketing tool

Small Businesses with Websites

2007 2009 20110%

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Small Businesses with Websites

Security SystemsA Security system needs to protect company

and customer informationSecure Socket Layers should be added to

provide security in online communications and transactions through the website

Cisco ASA 5500 Series McAfee Total Protection for Small Businesses Symantec Endpoint Protection Small

Business EditionBackup Exec for Small Businesses

Recommendations – internet and securityA computer with an internet connection needs to

be implemented at the shopData driven website installedIntranetHardware vs. Software firewallsWould recommend the Symantec Endpoint

Protection Small Business package - offers more value

Cisco ASA 5500 Series – Least likely to recommendHardware firewall and expensive

Type of Decision Support SystemCarrollton Country Flowers has no formal

computer system in place, so the implementation of a DSS must be very basic.

The recommendation for a DSS system will be implementing Microsoft Office into their new computer system. Access and Excel will give the best benefit for a beginning DSS.

With the programs CCF can put in a database containing customer accounts, vendor accounts, and a product list that can be used for multiple purposes.

Centralized or Decentralized System?Centralized systems have the top tier of management

making all of the decisions. Centralized are usually small companies.

Decentralized systems spread out the power to managers in order to cover all aspects of the business. Decentralized is usually used in major corporations.

Carrollton Country Flowers are considered to be a centralized system because the two owners make all of the decisions.

The recommendation is that CCF stays as a centralized system because they are so small. There is no need to spread power.