group members: greg chamopoulos -- project manager amanda fick -- web content manager lana henderson...
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Group Members: Greg Chamopoulos -- Project manager
Amanda Fick -- Web content managerLana Henderson -- Researcher
Leigh Hollowell-- Scribe
Presentation SummaryWhy Collaborative Writing?Our collaboration processCollaboration toolsUse CasesSoftware SelectionQuestions
Collaboration ToolsSkypePhone ConferenceGoogle GroupsEmail
Why Writing Collaboration?Allows real-time interactionAccess from anywhereMultiple authorsUser managementIncreased user buy in
Issues with Writing CollaborationSupportCostsReliant on internet connectivityTraining
Our collaboration process
Identify topicDocument Activities and DimensionsCreate Use CaseFind software solutions or tools for topicSelect best tool for topic
ActivitiesDocument RetentionProject ManagementBrainstormingReport Writing SoftwareWiki TechnologyResearch
Key DimensionsAccessibilityUser managementFunctionality of toolSoftware compatibilityFile versioning/protection
Use Case 1Wiki Creation - Information
Emerson SpartzOccupation: Owner/Founder/Webmaster Location: South Bend, Indiana
CharacteristicsAge: 22Degree: Notre Dame University
Emerson is the owner and creator of a large website.He is trying to find the best way to deliver content to his readers.
Needs a product that can provide updated information without drastically increasing operation costs.
Wiki Creation – AffordancesMust Haves
Viewable to all usersRegistered users/employees can
create/update/comment on content Data must be checkedEasy to use for non-technical users
Like to HaveGlobalizationRSS Feeds
Wiki Creation - IssuesContent Quality
Repetition Bad data Libel
Traffic volume International traffic Spam SQL injection
WikiText issues Lack of understanding Bad formatting
Implementation Issues Server can’t handle traffic Wrong installation Software doesn’t support install
Wiki Creation – SolutionMedia Wiki
http://www.mediawiki.org/wiki/MediaWikiFree softwarePHP/MySQLSupports large server farmsSupports sandbox technologyAllows user management
Software List- Wikis
Use Case 2Report Creation - Information
Mike LeClairOccupation: Project Manager Location: Dallas, Texas
CharacteristicsAge: 38Degree: Computer Science from the University of Texas
at Dallas
Mike is the project manager for a Dallas based company that manufactures clothing racks.
The owner of the company wants to add manufacturing locations in San Francisco and New York City so Mike needs to collaborate with one person in San Francisco and one in NYC to create a report discussing the feasibility of opening these locations
Report Creation – AffordancesMust Haves
Ability to upload and share documentsChat capabilityStrong word processing software with chart
and graph capabilityGentle learning curveShould be able to restrict access on a
document levelSecure accessAbility to access software from anywhere
Report Creation - IssuesComplexity
Difficult editing of complicated documents Hard to support changing contributors
Revisions Can create multiple versions of a document
Usability Complicated/unintuitive interfaces May have fewer features than standalone software
Implementation Issues May not handle all necessary document formats Can rely on cloud availability Can rely on cloud security Documents may not be stored on company servers
Report Creation – SolutionGoogle Docs
http://docs.google.comFree softwareCan create documents, spreadsheets, forms and
presentationsStores documents online – also provides the
ability to download documentsSupports non-Google formats
(.docx, .xlsx, .odf, .pdf)Can be used offline and on mobile phonesgChat provides chat capabilities
Software List- Document Retention