groupwise ® : the future of novell ® collaboration howard tayler collaboration product line...
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GroupWise®: The Future of Novell® Collaboration
Howard TaylerCollaboration Product Line ManagerNovell [email protected]
© March 24, 2004 Novell Inc.2
one Net: Information without boundaries…where the right people are connected with the right information at the right time to make the right decisions.
The one Net vision
Novell exteNd™
Novell Nsure™
Novell Nterprise™
Novell NgageSM
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© March 24, 2004 Novell Inc.3
The one Net vision
Novell Nterprise is an innovative family of products which gives you the power to enable and manage the constant interaction of people with your business systems — regardless of who they are or where they are.
Novell Nterprise™
Novell exteNd™
Novell Nsure™
Novell Nterprise™
Novell NgageSM
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January 21, 2004© 2002 Novell Inc, Confidential & Proprietary4
GroupWise® Today
With Customers
• New license revenue is up
• New customers to GroupWise coming from Exchange and Notes
• Q3 2003 -- a record GroupWise quarter with 10% growth
• 8 consecutive quarters of year-over-year growth
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Ongoing Momentum
Press and Analysts
• The question for CXOs … is not “should we be using GroupWise in the future” but “why aren’t we using GroupWise now?”
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PJ Connolly, InfoWorld
With Partners
• Portfolio growing at 15% per quarter
• 48% of BrainShare 2003 sponsorships came from GroupWise Partners
• Over 30 new partners in just the last 12 months
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January 21, 2004© 2002 Novell Inc, Confidential & Proprietary5
Novell® Strategy: Caveats for Meeting Evolving Needs
•Users resist the introduction of new habitats
•Users expect access and full function anywhere, regardless of the habitat they choose
•Networked applications are collaboration applications “it’s not just email”
•Collaboration must be contextual
•Partners add critical value to out-of-the-box solutions
•Open computing must be embraced
•Security should never be a question
•Low TCO and high ROI are expected
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary6
Novell Collaboration Strategy
•Provide users with robust, next-generation collaboration services in existing user habitats:
• Email clients• Web interfaces• Desktop file systems• Mobile devices
•Deliver these services in independent components, allowing for maximum flexibility in deployment, while still providing the scalability, security, and low TCO the enterprise demands
•Create this technology with the help of the Open Source community, and in support of open standards. Deliver valuable technology into that community in return.
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary7
GroupWise: The New Product Family
GroupWise in 2004 (and beyond) will encompass several different Novell technologies, including the “traditional” GroupWise technology, with all components integrated in order to provide a pervasive collaboration environment:
GroupWise in 2004
GroupWise
• iFolder• NetMail
• Virtual Office
• Messenger
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary8
GroupWise: Open Source and Open Standard Elements
GroupWise in 2004
March 2004:
SIMIAS – iFolder sync, for file-based collaboration.March 2004: SIMIAS – shared Address Book
Summer 2004
ExteNd – JSR 168 support
October 2003:Evolution – GroupWise Client/Server Protocol
March 2004:
Gaim – GroupWise Messenger Plug-in
Summer 2004: Under consideration -- Quickfinder indexing and search technology
Summer 2003:Native IMAP and CAP APIs for Post Office Agents
Ongoing since 1997:
NetMail – IMAP, POP3, SMTP, LDAP, iCAL, CAP
GroupWise
• iFolder• NetMail
• Virtual Office
• Messenger
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary9
GroupWise Open Source Projects in 2004
Evolution – Linux collaboration client – Ongoing since October 2003
• GroupWise protocol
iFolder – file-based collaboration - March 2004• Address Book• Data synchronization engine (“Simias”)
GAIM – March 2004• GroupWise Messenger plug-in
QuickFinder? – Summer 2004• Technical evaluation under way to determine whether
Novell open-sources QuickFinder, or adopts an existing open source indexing and search technology
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary10
Evolution 2.0
Novell Collaboration Roadmap
2004
GroupWise SequoiaGroupWise
6.5 for Linux
2005
GroupWise
Aspen
NetMail 3.5
iFolder Denali (workgrou
p)
Evolution 2.2
GroupWise iFolder Messenger EvolutionVirtual Office NetMail
Interim Release Files for 6.5 Linux - server updates -Xplat client betas
GW 6.5 SP2 (NetWare/Windows)
GW 6.5 SP3Sequoia SP1
Sequoia SP2
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary11
What is SUSE LINUX Openexchange?
SUSE LINUX Openexchange (SLOX) is a collaboration product built under contract by a third party, NetLine, exclusively for SUSE LINUX servers.
• Mixture of proprietary and open-source code• POP/IMAP email (Postfix)• Uses Outlook on Windows as the preferred rich client
for standards-based messaging (POP/IMAP/iCAL)• Web-based collaboration, including calendaring, task
management, and document management• Primarily targeted at small to medium businesses
Novell Acquired SUSE in January of 2004• Novell is currently evaluating how SLOX fits into the
overall Novell Collaboration roadmap
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary12
Today’s Complex Collaborative EnvironmentThe Applications I use… … And where I put
informationWhere did I put that file?
Who did I share it with?
word processin
g
spreadsheets
presentations
calendar
graphics editors
desktop file system
network storage
offline storage
handheld device
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary13
Collaboration Challenges
• Searches return too much data, not enough relevant information
• Emailed items lose their original context• Parallel, out-of-sync storage systems
with non-parallel hierarchy
Find
• What’s the best way to file an item? By subject? By sender? By project? By date?
• Shared folders/mapped drives too complex
• My inbox is a list of everyone ELSE’s priorities
Organize
• E-mailing documents the only way to share• Assignments get lost between various tools• Not easy to generate “friendly reminders”
Coordinate
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary14
Is This Process Familiar?
(1) Create a document, and save it to the desktop
(2) Mail it around to the team as an attachment
(3) Receive three copies back, each with differing edits
(4) Edit your original, add the changes, and save it to the desktop
(5) Mail it back around to the team
(6) File the sent item with the rest of the project emails
(7) Six months later, field a request for the document, and forget where you put it. Email the team members to see if one of them has it.
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary15
Independent Assessment
“The vast explosion of unstructured data types is overwhelming the management infrastructure of many enterprises. It is negatively affecting the productivity of individuals and the overall competitiveness of enterprises. [There is a] need for better organization, access, and processes around digitally-based collaborative work products and processes …”
- Gartner Research, 8 May 2002(Markets M-16-2729)
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary16
• Wasted time looking for information• Too much time spent building alignment
• bottom line … need to increase confidence
Efficiency
• Risk of lost information• Risk of not being able to audit or prove
document revision history
• bottom line … need to manage risks
Assurance
• Delays from coordination overhead and missed communication
• Cost of training on arcane sharing tools
• bottom line … need to control costs
Cost
Why This Matters to Business
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary17
What Does the Solution Look Like?
• Item “aliasing” or “linking” to break free of strict hierarchy
• Data security that is both comfortable and intuitive
• Full integration with desktop and with applications
• Find data where you expect to
• Build common understanding with enhanced sharing
• Leverage your current tools Shared Workspaces
• System retains “context” (where item came from, …)
• Items retain their full history• Intelligent notifications help keep
work moving
• Search for documents more effectively
• Track and quickly report on project activity
• Teams and team members work in concert: no “ball-dropping”
Common traits and attributes
• Automatic document versioning• “Labeled” versions (working,
approved, published, …)
• Maintain versions without clutter
• Present the right version to the right audience
Vision, Revision and Versioning
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary18
The “Today View”
Upcoming Events
Unread Mail
Shared Project Workspace
To-do List
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary19
Shared Project Workspace
It’s a shared folder…
…that tracks what goes inside it.
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary20
“Hang on… isn’t this just Document Management?”
The Snippy Answer:• “Sure, sure, it’s the same thing. You and your
Document Management users will be very happy with the new solution”
Answering the Question with Another Question:
• “If the problem is ubiquitous, and the solution is Document Management, why isn’t everyone using it already?”
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary21
The Future of GWDMS
The GroupWise Document Management subsystem (GWDMS data structures, ODMA integrations, etc) will be phased out over the next two or three releases, and replaced with shared iFolders.
Shared iFolders have two key strengths over more traditional Document Management systems:
● Integration with the desktop habitat● High re-use of network file system infrastructure
© January 21, 2004 Novell Inc, Confidential & Proprietary22
iFolder “Denali”:Workgroup Version
• Open source, no license fee• Linux, Windows clients (Mac coming soon)• Multiple iFolders• Shared iFolders• Email integration enabled• More robust APIs• Workgroup model
•No backend server/self-administered•No web access
© January 21, 2004 Novell Inc, Confidential & Proprietary23
iFolder “Denali”: Enterprise Version
• Ships with GroupWise Sequoia• Same Client features as Workgroup Version• Enterprise Server• Web access to iFolders• Administration via iManager• More granular backup/restore options• Server-side APIs• Integrated with GroupWise and Messenger Clients
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary24
Reactions from Concept Validation
From Resellers…• “This has totally blown me away. It’s what the market is
crying for…”• “This is not like NetWare. NetWare is a technical sale; this is a
business solution.”• “This has a lot of the traits of a document management
system, but it goes far beyond that…”
From customers…• “The plethora of e-mail attachments would go away. E-Mail
would go back to being e-mail instead of an attachment-sending vehicle.”
• “What I like is that this gives me one place to go to get all the information that is important to me.”
• “I think about process. I think about people. E-mail provides a subject view.”
• “This could save officers’ lives.”
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary25
GroupWise Plug-in for Outlook
The Outlook interface portion of the plug-in has been cancelled
• Outlook/Outlook Express will only be supported GroupWise clients in POP/IMAP modes
• GroupWise calendars and document management will not be exposed in Outlook or Outlook Express
The MAPI portion of the plug-in will be included in Sequoia
• Improved MAPI integration with numerous third-party products
• ActiveSync and PocketMirror will sync with GroupWise
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary26
GroupWise Sequoia & Aspen
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary27
Delano – GroupWise 6.5 on Linux
Full GroupWise Solution on Linux• Cross-platform client on a native version of the
GroupWise Engine – Linux engine with J2SE and Java interfaces
• Ximian Evolution client access (on a separate schedule, but will require Delano back-end)
• Linux Client for GroupWise Messenger
• Gaim instant messenger plug-in (on a separate track but compatible with Delano back-end)
• Native Server Agents for Linux – POA, MTA, GWIA, Instant Messaging, and WebAccess/Wireless
• ConsoleOne administration from Linux workstations
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary28
NetMail 3.5 Standards Based Messaging
NetMail 3.5 Foundation
NetMail 3.1 Feature set Plus: Auto Signature Global Message Copy Local User/Remote server
blocks Clustering• 200k user support on
Linux and NetWare
NetMail 3.5 Advanced
New Feature & enhancements
– Calendaring– Free Busy/Search– Pop/IMAP/SMTP– WebAdmin– IMAP Folder sharing– List Server– Auto Signature– Global Message Copy– User Proxy– Local User/Remote
server blocks– Clustering– 200k user support on
Linux and NetWare
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary29
Sequoia - Currently Scheduled for Q4 of 2004
For Administrators• iManager Support, and delegated administration • Enhanced regulatory compliance• Platform Support for Windows, NetWare, and Linux
servers
For Partners• Additional API and Open Standards support
For End-Users and Line-of-Business Managers • Team Document Sharing integrated with shared
iFolders (iFolder “Denali” integration)• Enhanced Ximian Evolution client with native
GroupWise access (shipped separately)• Out-of-the-box PDA Synchronization• ActiveSync MAPI integration for Win32 Clients• Real-Time Collaboration with file transfer, chat rooms,
personal archive search, and a web client
January 21, 2004© 2002 Novell Inc, Confidential & Proprietary30
Aspen - Currently Scheduled for Q4 of 2005
Flexibility for IT • Consistent functionality regardless of platform• Tiered licensing for Full, deskless, and “light” users• GWDMS -> iFolder Migration Tools
New Value for End Users • Shared contact management• Team calendars with Real-Time meeting Scheduling• Team Folders and Virtual Team Spaces • Desktop & application sharing with Office Suite &
other 3rd party application integration• Audio and Video teaming• Messenger integration with handhelds
© January 21, 2004 Novell Inc, Confidential & Proprietary31
© January 21, 2004 Novell Inc, Confidential & Proprietary32
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