grow your business with email & social media
TRANSCRIPT
WE COACH THE PROS Network In Houston
Check In Online! #wecoachthepros
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"We provide motivated small to mid size companies money making processes.
So they can be more productive, create more sales, stronger relationships and grow their business rapidly.”
Sandra Flores832-915-0706
Par-ti-ci-pate
© Constant Contact 2016
Grow Your Business with Email & Social Media
Agenda
1.Small business marketing today2.Setting your goals 3.Choosing the right message
a.Pick your platformb.Build relationships through contentc.Write a call-to-action
4.Measuring success5.How to get started
© 2016 Constant Contact, Inc
Agenda
1.Small business marketing today2.Setting your goals 3.Choosing the right message
a.Pick your platformb.Build relationships through contentc.Write a call-to-action
4.Measuring success5.How to get started
© 2016 Constant Contact, Inc
6
Flipping the funnel: marketing then
© 2016 Constant Contact, Inc
7
Flipping the funnel: marketing now
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
You have an advantage:
your connection.
Engagement is the new word of mouth
1. Small business marketing today
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
That’s a lot of options…
Are you making the
most effective decisions?
Source: Litmus 11
What is the #1 cell phone app?
Source: Constant Contact Blog
ROI = $41 per $1 spent
Source: Marketing Tech Blog, Business2Community.com
46% of shoppers rely on
social media when making a purchase
88% find online reviews
as trustworthy as personal recommendations
Time’s have changed. We trust strangers.
Agenda
1.Small business marketing today2.Setting your goals 3.Choosing the right message
a.Pick your platformb.Build relationships through contentc.Write a call-to-action
4.Measuring success5.How to get started
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
What are you trying to achieve?
Increase
ReachEngage
Nurture
Drive
© 2016 Constant Contact, Inc
Setting your goals
When will this be accomplished?
What is your target?Set real numbers
Who are you trying to reach?
Agenda
1.Small business marketing today2.Setting your goals 3.Choosing the right message
a.Pick your platformb.Build relationships through contentc.Write a call-to-action
4.Measuring success5.How to get started
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
…2 of your Facebook fans see you in their News Feed.
of email gets delivered to the inbox.90%
2%
Email Social Media
73% more customer engagement57% more new customers
39% more business referrals
•=© 2016 Constant Contact, Inc
Be where your customers are.
© 2016 Constant Contact, Inc
21
Social media 3-5 x/week is plenty*Use automated tools
Email1x/month is most
common *Use reports to
determine optimal frequency/time
When to send & post?
© 2016 Constant Contact, Inc
Agenda
1.Small business marketing today2.Setting your goals 3.Choosing the right message
a.Pick your platformb.Build relationships through contentc.Write a call-to-action
4.Measuring success5.How to get started
© 2016 Constant Contact, Inc
Content is all about them; not you80%
Valuable content
Sounds like:
“3 common mistakes on your taxes”
Sounds like:
“Let us do your taxes!”
20%Promotion
© 2016 Constant Contact, Inc
24
Tutorial to weatherproof your bag in 5 min.
Top 3 benefits to volunteering this summer
We’re in your neighborhood! Find out where…
How do I weatherproof my new golf bag?
Can I set my own volunteer hours?
Where can I find a map of your location(s)?
…Into Content
Turn Questions…
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
Use content to create a subject line
5-8 words longInclude numbers
Encourage action
You don’t have to do it alone: use resources
Interviews or
testimonials
Social media
Blogs
Special
guests
Survey
results
Industry news
© 2016 Constant Contact, Inc
Pro Tips• Be consistent• Match colors• Choose your
tone
Make it look like you
Website
© 2016 Constant Contact, Inc
Source: Constant Contact Data Reveals Direct Correlation Between Email Campaign Effectiveness and Number of Images and Text Lines Featured, 2015)
Make it engaging with visuals
Pro Tips• 3 or fewer images • Make images
clickable• Videos under 90
seconds
Make it mobile
Pro Tips• Avoid multiple
columns• Use larger font sizes• Limit your images
© 2016 Constant Contact, Inc
Agenda
1.Small business marketing today2.Setting your goals 3.Choosing the right message
a.Pick your platformb.Build relationships through contentc.Write a call-to-action
4.Measuring success5.How to get started
© 2016 Constant Contact, Inc
Take advantage of your 20%
20%Promotion
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
Your goals
Call-to-actionActual results
© 2016 Constant Contact, Inc
Source: Word Stream
Buttons created a 45% boost
in clicks
© 2016 Constant Contact, Inc© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
Narrow it down to 1Use actionable language
Stay above the scrollCreate clickable buttons
3. Setting your goals
Design an awesome
call-to-action Emails with a single
call-to-action increased clicks
by
371%
Where does it go?
4. Choosing the right message
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
Where does your call-to-action go?
© 2016 Constant Contact, Inc
Agenda
1.Small business marketing today2.Setting your goals 3.Choosing the right message
a.Pick your platformb.Build relationships through contentc.Write a call-to-action
4.Measuring success5.How to get started
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
•Opens• Clicks• Event registrants• Completed forms• Coupons
Measure yoursuccess
© 2016 Constant Contact, Inc
• 11 new volunteers
• 500 attendees • 53 coupons claimed
Measuring your goal
© 2016 Constant Contact, Inc
Opens
Industry averages: 8-28%
Best Practices
• Evaluate send day &
time
•Optimize subject line
• Recognizable from
name© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
Click-throughs Best Practices
• Simplify your call-to-
action
• Format links to stand
out
• Sent targeted content
Industry averages: 5-18%
© 2016 Constant Contact, Inc
Agenda
1.Small business marketing today2.Setting your goals 3.Choosing the right message
a.Pick your platformb.Build relationships through contentc.Write a call-to-action
4.Measuring success5.How to get started
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
You can do this... ...and you can start today.
© 2016 Constant Contact, Inc
Three simple steps…
1. Write your goal2. Design a call-to-
action3. Measure the results
© 2016 Constant Contact, Inc
© 2016 Constant Contact, Inc
Grow with Constant Contact
All the marketing tools you need together in one place.
© 2016 Constant Contact, Inc
•You really can do this! We’re here to help.
All the marketing tools you need together in one place.© 2016 Constant Contact, Inc
My Upcoming Seminars & Training
WeCoachSalesPros.com
Network In Houston
Thursday September 22th
11 AM- 1 PM
Take Your Business To The Next Level..Let’s Talk Video
Marketing!
Wednesday September 2810 AM to 11:30 AM
NEVER HEARD OF OFFER FOR MY NEW CLIENTS ONLY!!!!ARE YOU READY??? DRUM ROLL PLEASE……
$5/month for your first 3 months of Email
IF YOU BUY TODAY
This promotion (the "Promotion") ends tonight, after this seminar (the “Seminar”) at 11:59 p.m., local time (the "Promotion Period"). If eligible Constant Contact customers purchase the Email level product of Constant Contact during the Promotion Period, they will receive the Email level product at a discounted price of $5 per month for the first three months after they become a paying customer. Constant Contact customers will be eligible to participate in this Promotion if they (i) are not currently a trialer or paying Constant Contact customer, (ii) attend the Seminar and receive this offer at the Seminar, and (iii) follow the link above and become a paying Constant Contact customer during the Promotion Period. After the first three months have ended, eligible participants will automatically be charged the current retail price for the Email level product unless they cancel their accounts. This Promotion cannot be combined with any other Constant Contact promotion or special offer. Constant Contact reserves the right, in its sole discretion, to suspend or cancel this Promotion at any time. This Promotion and all Constant Contact products and services are subject to the Constant Contact terms and conditions available at https://www.constantcontact.com/legal/terms.
Exclusive Offer for Today’s Attendees
https://www.constantcontact.com/event-flores
Hurry—this offer ends on September 30, 2016.
Visit http://bit.ly/vpspecial40
This offer can only be used once per shopper. Only one promo code can be used per order. Savings will be reflected in your shopping cart. Discounts cannot be applied to shipping and processing, taxes, design services, previous purchases or products on the Vistaprint Promotional Products site, unless otherwise specified. Discount prices on digital products are valid for initial billing cycle only. Additional charges may apply for shipping and processing, and taxes, unless otherwise specified. Free offers only valid on the lowest quantity of each product and not valid on more than 2 items per order. Offer expires September 30, 2016.
Exclusive Offer for Today’s Attendees
© Constant Contact 2016
Sandra FloresBusiness Solutionist
Welcome
"We provide motivated small to mid size companies money making processes.
So they can be more productive, create more sales, stronger relationships and grow their business rapidly.”