gudrun buchholz dr. christoph wall electronic ... · international herug 2014, iam @ fu berlin 13...

Gudrun Buchholz

Dr. Christoph Wall

electronic Administration and Services

Therefore IAM

Identity and Access Management

@

Freie Universität Berlin

2

1637

International HERUG 2014, IAM @ FU Berlin

3

2014


4

More typical in administrative environments:


I have a contract,

therefore I am

5

Proof of Identity


6International HERUG 2014, IAM @ FU Berlin

Now after I made sure that I am …

…I need to determine who or what I am.

7

Characteristics

of Identity



Theoretical Groundwork

"Every thing is what it is, and not another thing."Fifteen Sermons Preached at the Rolls Chapel (1726)

Joseph Butler (1692–1752)

English Bishop and Philosopher

9

More typical in administrative environments:


Characteristics of identity are

determined by roles

10

Why would

anybody in IT

care?



The Confederationof independent Systems @ FU Berlin

HR

FI

SLcM

SAP

Web

HIS

Publikations

DB

MyVV

Profil

DB

Black-

board

FU

Portal

eSA

Intranet

Helpline

Aleph

IT-V DB

SBK

VoIP

oRA

BSCW


Independent Systems @ FUB

HR

FI

SLcM

SAP

Web

HIS

Publikations

DB

MyVV

Profil

DB

Black-

board

FU

Portal

eSA

Intranet

Helpline

Aleph

IT-V DB

SBK

VoIP

oRA

BSCW

Lack of transparency of

system access

- No central documentation

of users and authorizations

Lack of IT-Security

- No conclusice centrally

administered deactivation

of retired staff

Lack of efficiency- User administration needed

in every individual system

14

Integration as central task of IT in HER

„For a long time increase of efficiency was attained by casting processes hitherto

unsupported by IT into hard- and software based systems without much change to

the process in question. Today the focus lies on cross-linking and integration. Thus

integrated information management has become the central task for planning and

deployment of modern information technology at Universities.“

„Informationsverarbeitung an Hochschulen“

Empfehlungen der Kommission für IT-Infrastruktur für 2011 – 2015

Deutsche Forschungsgemeinschaft DFG

(my translation, chw)


15

FUDISFU Directory

Service

SAP

Web

FI

HR

SLcM

HIS

Publikations

DB

MyVV

Profil

DB

FU

Portal

SBK

Aleph

Intranet

Black-

board

oRA

eSA

Helpline

IT-V DBVoIP

BSCW

1st step of Integration: Identity Management


16

Onboarding & Authorization(legacy architecture)


CUA SLcMHIS

HR

FUDIS(FU Account)

Students

Employees

Business PartnerStudent User

User

Ext. TeachersUser

Personnel Data

FI

User

SAP Web

User

Teachers

Employees

Students

Depart

ments

Authoriz.

Authoriz.

Auth

oriz

Auth

oriz

Auth

oriz

SAP Admininstration

Personnel

Data

Identity

DataAuthorization

Data

17

Black-

board

AlephOrg.

Man.

oRA

Info-

DB

oBi

SLcM

Server and Storage

Internet ServicesFUDIS

Networks

Mail

ISISIntegriertes Steuerungs Informationssystem

CMS

Extension of SAP Footprint

SAP basiert

FUDIS / IdM

Systeme für Lehre und Forschung:

Info-DBs:

- Forschungsdatenbank

- Profildatenbank

- Publikationsdatenbak

oBi: online Bibliothekssysteme

Aleph: Bibliotheksverwaltung

iLV: Lehr- und Raumplanung

SLcM: Prüfungsverwaltung

SOS: Studentenadministration

ZUL: Zulassungsverwaltung

Blackboard: e-learning Plattform

CMS: FU Webauftritt

Verwaltungssysteme:

CO: Controlling

HCM: Personalsystem (Abrechnung)

Org.

Man.: Organisations Management

(HCM plus Grafiksystem)

oRA: online Rechnungs- und

Auskunftssystem

FI: Finanzbuchhaltung

PSM: Public Sector Management

BIOS: elektr. Warenkorb

CLAKS: Gefahrstoff Kataster mit

Chemikalien-Bestellung

CAFM: Facility Management

Ablösung durch SAP

18

Consequences of pervasive SAP Use:


We never saw users in such numbers

19

Increase of Student Users with SLcM Roll Out


0

5000

10000

15000

20000

25000

30000

35000

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Studenten

Studenten

20

Increase of staff and teachers as SAP users


0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

ext. Teachers

FU employees

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

FU employees 40 114 239 287 374 435 1306 1912 2391 3378 3394 3425

ext. Teachers 750 750 750 800 900 1000 1150 1200

Studenten 8936 13966 15848 18443 20747 23707 26568 30000

Total Users 40 114 239 287 10060 15151 17904 21155 24038 28085 31112 34625

21

Challange: External Teachers not documented in HR


0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

ext. Teachers

FU employees

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

FU employees 40 114 239 287 374 435 1306 1912 2391 3378 3394 3425

ext. Teachers 750 750 750 800 900 1000 1150 1200

Studenten 8936 13966 15848 18443 20747 23707 26568 30000

Total Users 40 114 239 287 10060 15151 17904 21155 24038 28085 31112 34625

22

Onboarding & Authorization(legacy architecture)


CUA SLcMHIS

HR

FUDIS(FU Account)

Students

Employees

Business PartnerStudent User

User

Ext. TeachersUser

Personnel Data

FI

User

SAP Web

User

Teachers

Employees

Students

Depart

ments

SAP Admininstration

Personnel

Data

Identity

DataAuthorization

Data

Authoriz.

Authoriz.

Auth

oriz

Auth

oriz

Auth

oriz

23

IT:

„Something has to

be done !“


24

Implementation of new Identity and Access Management

Top 1:

New Onboarding Architecture(Proof of Identity)


25

Proof of Identity at Universities


Gudrun

26

The of External Teachers


27

The of External Teachers


Elections

Masterdata

Course Planning

Capacity Planning

28

2011 – 2013 Reimplementation of Academics Dataflow


Improvement of data quality

Avoiding of duplicates

Reduction of user accounts to the needed number

29

Distributed Master Data Management(legacy architecture)


User

SLcM

Teacher Data

HCM

User

Personnel Data

User

Evento

Teacher Data

Ext. Teachers

FUDIS(FU Account)

Academic

Employees

Faculties Central HR


Gudrun

31

Masterdata where?


FUDISCRM

32

Masterdata who?


Central HR Dept

Faculties

33

Improvement of data quality


FUDIS

FU Account

Ext. Teachers

HCM

Academic

Employees

Central HR

FacultiesWeb

Dynpro


Teaching


Teaching

Employed Non Academics

Employed Academics External Teachers

Associate Professors


Employed Academics

External Teachers

Associate Professors

38

The Introduction of the Central Person


Central Person # 1

HCM Person # 2 HCM Person # 3HCM Person # 1

Marcus MillerExternal Teacher

Marcus MillerEmployed Academic

Marcus MillerAssociate Professor

39

Initial Master Data Migration FUDIS => HCM


FUDIS

9300 Teacher-Ids

2300 Ext. Teachers

HCM

2400 Inactive Teacher-IDs

3100 (Academic) Employees

1500 Both: Employees and Ext.Teachers

40

Avoiding of Duplicates


FUDIS

FU Account

Ext. Teachers

HCM

Academic

Employees

Central HR

Faculties

Central Person

Duplicate Check

Duplicate Check

User

SLcM

Teacher Data

User

Evento

Teacher Data

41

Active Teachers?


Employed

Academics

Teaching

Contract

Period of

the contract

External

Teachers

Teaching

contract for single

courses

SemesterExt. Teachers

HCM

List of courses

per semester

Academic

Employees

Hire Fire Dates

Who? Why? When? How?

42

Reduction of user accountsto the needed number


Ext. Teachers: 2300

HCM

2400 Inactive

Teacher-Ids

(Academic)

Employees: 3100

Both: 1500

ActivityControl

3700

Ext. Teachers: 800

HCM

Academic

Employees: 2400

(Teaching)

Employees: 500

April 2013: 6900 April 2014:

43

A Matter of Perspective


I‘m goingto teach soon, therefore I am

I still needto grade,therefore I am

44

Masterdata where?


FUDISCRM

Was the decision

for HCM a good one?

45

Activity Matrix


Interface to Group Before

Course

After

Course

After hired

in HCM

After fired

in HCM

SLcM Employed (Academics) 3 month 7 month

Associate Professors 7 month

External Teachers 6 month 7 month 7 month

Academic Supervisors 12 month

Evento Employed (Academics) 3 month


IDM Employed (Academics) 7 month

Associate Professors 7 month


Academic Supervisors 12 month

HCM has to define and provide the acticity period of the teachers for

other systems. It offers no standard functionality for this.

The function that computes the activity of a teacher has to be

implemented in all the reporting, the web dynpros for teachers, the

interfaces and the query tools.

46

Structured Information about Teachers for IDM


Past Members

for…Month

Active Members

of FU

Future Members

for… Month

7 Employed Academics-

7Employed Non

Academics teaching -

7 Associate Professors-

7External Teachers

6

- Academic Supervisors -

47

Implementation of new Identity and Access Management

Top 2:

Introduction of Roles(Characteristics of Identity)


48

Authorization before …

Authorization

Authorization

Authorization

Authorization

AuthorizationAuthorization


Authorization

Authorization

Authorization

Authorization

Authorization


Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization


49

Introduction of Roles

Authorization

Authorization

Authorization

Authorization



Authorization

Authorization

Authorization

Authorization

Authorization


Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization


50


Authorization

Authorization

Authorization

Authorization


Authorization

Authorization

Authorization

Authorization

Authorization

Authorization


Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization

Authorization Authorization

Authorization

Authorization

Authorization

Group 1

Group 2

Group 3


51


Group 1

Group 2

Group 3

Business Role 1

Business Role 2

Business Role 3


52

Role Approval Workflow

Authorization

User Applicant

IdM

Key User

ok

Application


53

Did it help ?


54

Identity Management at work:


Gudrun Buchholz

Dr. Christoph Wall

electronic Administration and Services

Strategic Goals reached with the new IAM

Information online available about who has which rights in what system since

when and awarded by whom

Comprehensive

offer of

information

Web based role request and provisioningMobile

Information

Trans-departmental process of onboarding with single point of entry for

informationSmarte Processes

Automated process of user deactivation upon end of employee statusSecure data

No more fees for licenses for inactive usersSustainable use of

ressources



Dr. Christoph WallDirector administrative IT-Services

Boltzmannstraße 1814195 BerlinGermanyTel: +49 30 838 58000Web: www.fu-berlin.de/eas

Gudrun BuchholzTeam Lead HCM-Services

Boltzmannstraße 1814195 BerlinGermanyTel: +49 30 838 54764Web: www.fu-berlin.de/eas

http://www.fu-berlin.de/eas

http://www.fu-berlin.de/eas

gudrun buchholz dr. christoph wall electronic ... · international herug 2014, iam @ fu berlin 13...

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