guide: security and compliance

7
Security and Compliance Our Platform Adheres to the Highest Levels of Security

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At Survey Analytics, nothing is more paramount than the security of your valuable data. We go to great lengths to ensure that your proprietary information is secure at all times. In this guide you can see an overview of our security compliance as well as our certificates.

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Page 1: Guide: Security and Compliance

Security andCompliance

Our Platform Adheres to the

Highest Levels of Security

Page 2: Guide: Security and Compliance

Overview: Security and Compliance

Nothing is more important to us than keeping your data safe and secure.Security and data breaches online are a big problem today, so we alwaysstrive to keep your proprietary information safe.

When it comes to security and compliance, we take no shortcuts. Ourplatform adheres to the highest levels of security to protect yourvaluable information.

At Survey Analytics, we have gone the extra mile to ensure the integrityof user data. This includes firewalls, encryption, and other securitymeasures. Learn about all of the security certifications that SurveyAnalytics contains here.

Page 3: Guide: Security and Compliance

Safe Harbor Certification

Survey Analytics is certified under the U.S. Department of Commerce's SafeHarbor program. This certification is designed for organizations in the U.S.and EU that store customer data. It is intended to prevent accidentalinformation disclosure or loss and it certifies that we conduct business incompliance with European privacy laws. It also demonstrates ourcommitment to upholding the highest privacy standard and adhering tothe seven Safe Harbor principles: notice, choice, onward transfer, access,security, data integrity and enforcement.

Trustwave Certification

Trustwave has a thorough understanding of thepayments industry and has helped us to securedata and become compliant with card brand andindustry mandates, including PCI DSS. Keep readingto learn more about our PCI DSS certification.

Page 4: Guide: Security and Compliance

SOC 2 Certification

Survey Analytics uses Internap data centers to houseall of your secure information. Internap NetworkServices Corporation is a provider of intelligent ITinfrastructure services and has successfully completedthe transition from SAS 70 to a Service OrganizationControls (SOC) Report, regarding the operations andcontrol structure in its company-controlled datacenters. Internap is one of the first known data centersto receive a report under the new SOC 2 Type IIstandard for controls at a service organization.

Page 5: Guide: Security and Compliance

PCI DSS Certification

PCI DSS stands for Payment Card Industry Data Security Standard. Asmentioned before, we are PCI DSS compliant. This is used to ensure thatcredit card payments and their data are securely handled. This frameworkmust exist with a robust process to handle payments and credit card datasecurity. Companies with PCI DSS take measures to prevent, detect andreact to any security incidents in their payment system.

Page 6: Guide: Security and Compliance

800-53a Low Risk Certification

This certification allows Survey Analytics to work within the U.S.Government and other Government Institutions around the world. It'sbetter known as the "Security and Privacy Controls for FederalInformation Systems and Organizations." This is regulated by theNational Institute of Standards and Technology. We were granted thisin 2013 with the help of the CDC being one of our customers and thisbeing important to them to work with us.

CloudFlare Certification

CloudFlare protects websites from a wide range of online threatsincluding spammers, SQL injections, excessive bot crawling and DDOSattacks. Survey Analytics has CloudFlare enabled to help protect usagainst all of these types of threats to keep our website and cloudenabled platform safe.

Page 7: Guide: Security and Compliance

about usSurvey AnalyticsWe help companies listen.

@SurveyAnalytics

www.surveyanalytics.com

1 (800) 326-5570 • USA+1 (513) 268-6458 • International

At Survey Analytics, surveys are just a small piece of the puzzle. We helpcompanies listen through our suite of powerful and interconnected DIYresearch tools. Our platform gives you the actionable reports you need toengage with your audience. With real-time analytics and customizabledashboards, you can see the information that you need to make the rightdecisions.

Aside from surveys, we offer high quality panel and community buildingsoftware as well as a variety of tools for developers such as API calls toSalesforce and a mobile survey SDK. Our platform adheres to the highestlevels of security to protect your valuable information. We support 44languages and are currently helping clients in 15 countries and 30 differentindustries.

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