guide to using minitab 14 for basic statistical applications to accompany business statistics: a...
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Guide to Using Minitab 14 For Basic Statistical Applications
Guide to Using Minitab 14 For Basic Statistical Applications
To Accompany
Business Statistics: A Decision Making Approach, 8th Ed.
Chapter 18:
Introduction to Quality and Statistical Process Control
By
Groebner, Shannon, Fry, & SmithPrentice-Hall Publishing Company
Copyright, 2011
Chapter 18 Minitab Examples
X-bar and R Charts Cattleman’s Bar and Grill
P Charts Hilder’s Publishing Company
C Charts Chandler Tile Company
X-Bar and R Charts - Cattlemen’s Bar and Grill
Issue: In order to maintain its reputation excellent food and service reputation, the owners need to measure product and service quality on a regular basis.
Objective: Use Minitab to develop a procedure to visually monitor key measures of product and service quality.
Data file is Cattleman.MTW
Open File Cattleman.MTW
X-Bar and R Charts – Cattleman’s Bar and Grill
X-Bar and R Charts – Cattleman’s Bar and Grill
Choose Stat, then Control Charts, Variable Charts for subgroups and finally XBar-R
X-Bar and R Charts – Cattleman’s Bar and Grill
Define Data format and specify columns containing the subgroups – then select Data Options
Check – Specify rows to exclude – then specify row numbers
X-Bar and R Charts – Cattleman’s Bar and Grill
X-Bar and R-Charts
X-Bar and R Charts – Cattleman’s Bar and Grill
P Charts - Hilder Publishing Company.P Charts - Hilder Publishing Company.
Issue: The manager of the order entry department has decided to develop a process control chart to monitor the order entry errors.
Objective: Use Minitab to develop a procedure to visually monitor order entry form error percentage.
Data file is Hilders.MTW
Open File Hilders.MTW
P Charts – Hilders Publishing Company
Click on Stat, then Control Charts Attributes and finally P.
P Charts – Hilders Publishing Company
Identify column containing the defect numbers and the subgroup size. Click on P Chart Options
P Charts – Hilders Publishing Company
Minitab constructs the P Chart.
P Charts – Hilders Publishing Company
c Charts - Chandler Tile Company.c Charts - Chandler Tile Company.
Issue: The company wants to develop a procedure to monitor the number of defects in its production of tiles.
Objective: Use Minitab to develop a procedure to visually monitor order surface scratches in tile.
Data file is Chandler.MTW
Open File Chandler.MTW
c-Charts – Chandler Tile Company
Click on Stat, then Control Charts, Attributes and finally C.
c-Charts – Chandler Tile Company
Identify the column containing the number of scratches. Select C-Chart Options
c-Charts – Chandler Tile Company
Specify to perform all tests
c-Charts – Chandler Tile Company
Minitab constructs the c Chart.
c-Charts – Chandler Tile Company