gx2-cm100b control module installation and operation manual

7/25/2019 GX2-CM100B Control Module Installation and Operation Manual

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GX2-CM100B

Control Module

Installation and Operation Manual

505904-001 Revision B


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GX2-CM100B

Control Module

Installation and Operation Manual

505904-001 Revision B


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GX2-CM100B Control Module

Document Number: 505904-001 Revision B

Copyright 2005, 2008, 2014 ARRIS Group, Inc. All rights reserved.

Trademarks

ARRIS Enterprises, Inc. 2014 All rights reserved. No part of this publication may be reproduced in any form or by

means or used to make any derivative work (such as translation, transformation, or adaptation) without writtenpermission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and to makechanges in content from time to time without obligation on the part of ARRIS to provide notification of such revisiochange.

ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be uin this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaimsproprietary interest in the marks and names of others.

ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the impwarranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in thproduct(s) described in this manual at any time.

Revision History

Revision Date Reason for Change

A 7/07 Initial release.

B 3/14 Rebranded.


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505904-001 RevB

Contacting ARRIS

Help with your ARRIS product is available online and by phone:

Customer Care

Contact us via the ARRIS CUSTOMERCARE 360 website(www.arrisi.com/customercare360) to report non-critical Severity 4 issues. We will ayour service request within one business day. You can also use the Customer Care pto update and close your support requests and add attachments, if required, to yourtickets.

Find technical documentation athttp://www1.arrisi.com/Video-Solutions/US-EN/Documentation-Center

Technical Support

Contact Technical Support when you need assistance with installed products.

The ARRIS TAC Call Center provides Customer support 24/7/365. A TAC agent will create youand escalate to the appropriate technical support team. Critical Severity 1 or 2 issues will be

transferred for immediate assistance.

North America

Phone: 1-888-944-HELP (4357); + 1-215-323-2345 (worldwide)

Email: [email protected]

Contact TAC via email to report non-critical Severity 3 or 4 issues. Contact the TAC by phone1-888-944-4357 for Critical Severity 1 or 2 issues.

Latin America

Phone: +1-215-323-2346


Europe

Phone: +1-215-323-2345


Japan/Korea/Asia

Phone: No in region numbers



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vi GX2-CM100B Control Module 505904-001 R

Technical Training

Contact Technical Training for inquiries at 1-888-221-9797 concerning product training. Please prepared to provide a list of equipment you would like training on.


Repair Services

Contact Repair Services if you need to return a product for repair. Please go to the ARRIS webs(http://www.arrisi.com) and click theSupportlink and then click the Repair and Returnlink fmore information.


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Table of Contents

Chapter 1 Introduction

Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 2 Overview

Module Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .External Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Internal Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Miscellaneous Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Front Panel Indicators and Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 3 Installation

Unpacking the GX2-CM100B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Powering the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Connecting the Local Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connecting the Optional SDU Interface Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Alarm Relay Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connecting the Network Interface Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Verifying GX2-CM100B Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 4 Operation

Ethernet Port IP Address Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ethernet Port Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GX2-CM100B MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using Quick Swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Data Objects Used to Configure the Quick-Swap Feature. . . . . . . . . . . . . . . . . . . . . . . .

Security Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Changing Security Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Downloading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ISDN Modem Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

GX2 Lite Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Trap Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 5 Troubleshooting

Appendix A Safety and Compliance

Appendix B Specifications

Appendix C Menus and Alarms

Using the GX2-LM1000S* menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


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SDU Interface Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Control Module Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix D Configuration and Embedded Web Page Access

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Devices Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Configuring the Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Disabling Proxy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Invoking the Embedded Web Page Using a Web Browser. . . . . . . . . . . . . . . . . . . . . . . .

Appendix E Abbreviations and Acronyms

Appendix F Warranty


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505904-001 Rev B Introduction

C H A P T E R 1

Introduction

The OmniStar GX2 is a fiber optic broadband transmission platform for headend and hub locthat supports advanced broadband hybrid fiber/coax telecommunications systems. The GX2 is a complete line of headend fiber optic products designed to transport video and data signaCATV systems and related applications. The GX2 system is flexible in its application and incluseries of modules and options that you can select to accommodate system requirements.

The GX2-CM100B control module supervises all of the application modules and power suppwithin the GX2-HSG* chassis while also serving as the communication gateway between themodules and the various user interfaces. It also reports any alarms to the network managemesystem.

Although the application modules can operate without it, the control module is necessary to and monitor modules through either the display option on the shelf door unit (SDU) or the Sinterface. The GX2-CM100B is also necessary to enable some of the advanced OmniStar GX2features, such as quick swap configuration, where replacement modules are recognized and upwith the prestored settings.

GX2 CM100B features:

Controls and provides interface to the SDU with display

Contact closure relay for external alarm capability

Downloadable firmware

PowerPC microprocessor for enhanced intelligence

SNMP interface

System status view on front panel LEDs


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1-2 GX2-CM100B Control Module 505904-001 R

Figure 1.1 illustrates the GX2-CM100B.

Figure 1.1

GX2-CM100

You can intermix different GX2 modules in the 16-slot GX2-HSG*. For illustrative purposes, Fig1.2 depicts a GX2-HSG* populated with a combination of 16 GX2* modules and a GX2-CM100control module:


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Figure 1.2

Fully populated

GX2-HSG*

equipment shelf

For more information regarding this product or other OmniStar GX2 modules visit:http://www.arrisi.com/products/index.asp.

Using This Manual

The following chapters provide information and instructions to install and operate theGX2-LM1000S*.

Chapter 1 Introduction provides a product description, related documentationtechnical help line, and repair/return information.

Chapter 2 Overviewdescribes the functions of the GX2-CM100B*.

Chapter 3 Installationprovides instructions on how to install the GX2-CM100

Chapter 4 Operationprovides instructions on how to operate the GX2-CM10

Chapter 5 Troubleshootingprovides general guidelines to follow for problemresolution.

Appendix A Safety and Complianceprovides important safety and complianceinformation about the GX2-CM100B.

Appendix B Specificationsprovides general specifications for the GX2-CM100B

Appendix C Menus and Alarmsdescribes the GX2-CM100B menu structure anprovides information on how to use the optional SDU with display.

Appendix D Configuration and Embedded Web Page Accessdescribes how tomonitor and control device parameters using a standard web brows

Appendix E TheAbbreviations and Acronymslist contains the full spelling of th

short forms used in this manual.

Appendix F Warranty


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Related Documentation

The following documents provide information about products that can be used with the GX2CM100B:

GX2 HSG* Equipment Shelf Installation and Operation Manual

GX2 PSAC10* AC Power Supply Installation and Operation Manual

GX2 PSDC10* DC Power Supply Installation and Operation Manual

Although these documents provide information that may be of interest to you, they are not requto install or operate the GX2-LM1000S*:

GX2 R-1000B Forward Path Receiver Installation and Operation Manual

GX2-RX200BX2 Dual Return Path Receiver Installation and Operation Manual

GX2-LM1000B* Laser Module Installation and Operation Manual

GX2-SDU100B Shelf Door Unit Installation and Operation Manual

GX2-OA100* Optical Amplifier Installation and Operation Manual

GX2-EM870* Externally Modulated Broadcast Transmitter Installation and Operation Ma

GX2-DM870* Directly Modulated Forward Path Transmitter Installation and OperationManual

GX2-RSW200B Return Path RF Switch Installation and Operation Manual

GX2-RSW1000B Forward Path RF Switch Installation and Operation Manual

GX2 OSW10B Optical Switch Installation and Operation Manual

GX2-RFA1000B RF Amplifier Installation and Operation Manual

GX2-DM200*Directly Modulated Return Path Transmitter Installation and Operation Man

GX2-DRT-4X/CH* Digital Return Transmitter Installation and Operation Manual

GX2-DRR-4X PIN Digital Return Receiver Installation and Operation Manual

GX2-DRR 3X PIN Digital Return Receiver Installation and Operation Manual


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Document Conventions

Before you begin using the GX2-LM1000S*, familiarize yourself with the stylistic conventionsin this manual:

SMALL CAPS Denotes silk screening on the equipment, typically representing froand rear panel controls, input/output (I/O) connections, and LEDs

* (asterisk) Indicates that several versions of the same model number exist andinformation applies to all models; when the information applies to aspecific model, the complete model number is given

Italic type Denotes a displayed variable, a variable that you must type, or is useemphasis


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505904-001 Rev B Overview

C H A P T E R 2

Overview

This chapter provides a brief overview of the GX2 system and a complete description of the feand functions of the GX2-CM100B.

OmniStar GX2 equipment provides increased rack density, reliability, ease of operation, andcomputer aided troubleshooting through status monitoring. All OmniStar GX2 modules areaccessible and replaceable from the front of the GX2 HSG* equipment shelf, resulting in lowto repair. An installed module mates with the equipment shelf connectors for signal interfacinpower. Fiber connections are made at the front of a module.

The GX2 design incorporates blind mate RF connectors that enable all option modules to be

swapped with power applied to the equipment shelf without removing any RF cables. Whenmodules that receive or transmit laser signals are replaced with power applied to the equipmshelf, ensure that all laser hazard warnings are strictly enforced.

You can install GX2 application modules in any of the sixteen universal slots in the GX2-HSG*narrow slot on the far right is reserved for the GX2 CM100B control module.

The GX2-HSG* can have a mix of different GX2 application modules. Figure 2.1 illustrates anequipment shelf populated with several different GX2* modules and the GX2-CM100B.

Figure 2.1

Populated GX2-HSG*


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Table 2.1 describes a minimum GX2-HSG* equipment shelf configuration required for operatinGX2-CM100B:

Module Description

The primary function of the GX2-CM100B control module is to monitor and control all of theapplication modules located in the same chassis and report any alarms to the network managemsystem (NMS). Alarms are also reported through a text error message on the optional SDU withoptional display, if installed. You can control application modules through the SDU or NMS. Th

GX2-CM100B also detects the addition or deletion of modules.

The GX2-CM100B provides a Quick Swap Auto Configure mode. In this mode, the GX2-CM100saves all previous settings for the application modules and then automatically downloads thosesettings to a replacement module.

Other functions performed by the GX2-CM100B include:

Quick summary indication of application module status and the status of the powersupplies through three front panel mounted tri-color LEDs

Self diagnostics and identification of faults

Storage of the firmware upgrades, module identities, and other system information

External Communications

The GX2-CM100B enables you to communicate with any application module installed in the saGX2-HSG*. It also enables you to view status information and send control commands.

There are three methods by which you can communicate with the other modules: the local Etherport, the network Ethernet port, and the SDU.

The local 10Base T Ethernet port is a front-panel RJ 45 connector for communication tlocal PC. Through this port, you can monitor and control all parameters for installedmodules using the provided SNMP interface. This connector has a reverse pin out thatenables you to connect a computer with a straight through cable. No cross over cable

required. This port is equipped with a DHCP server. There is no configuration necessaractivate this server.

The network 10Base T Ethernet port is a rear-panel RJ 45 jack that you can connect to network with a straight through cable. Using an Ethernet hub, you can connect any numof GX2 shelves to a PC or network.

Table 2.1 Minimum GX2-HSG* equipment shelf configuration

Component Model Function

Equipment-shelf GX2 HSG* Rack mountable shelf that houses up tsixteen modules, AC or DC power

supplies, and a control module

Power supply module GX2-PSAC10 or GX2-PSDC10 The GX2-PSAC10 provides shelf poweran AC powered system; the GX2 PSDCprovides shelf power in a DC system


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The local and network Ethernet ports enable you to use a web browser to monitor and cthe modules in the GX2-HSG*. The ports also support communication with an SNMPmanagement station. You can use both ports at the same time. A green LED is provided aconnectors to indicate communications activity.

The GX2-CM100B also provides an interface to the optional SDU. To use the SDU, cothe SDU cable to the mini DIN connector on the GX2 CM100B front panel, as illustraFigure 2 3 (Key 3). The GX2 CM100B controls the SDU operation and enables you tnavigate a menu system to view or change module information.

Figure 2.2 illustrates typical system connections.

Figure 2.2

GX2 CM100B typical

system interface

Internal Communications

The GX2-CM100B module communicates with each of the application modules and the two psupplies mounted in the rear of the GX2-HSG*. It recognizes each module and acknowledgeinsertion or deletion of modules in the same shelf. It monitors the alarm status of each moduindicates the most serious alarm state present in the shelf on the front panel CM, PS1, or PS2 LEDs.

The GX2-CM100B also communicates with each application module to relay commands or gdata in response to user inputs. In addition, it can download new versions of firmware to selmodules. There may be a brief interruption of service when the module reboots prior to usinnew firmware. You can elect to postpone the reboot immediately after the download is compleinitiate it later during a maintenance window.


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Miscellaneous Functions

In addition to the primary functions, the GX2-CM100B performs several auxiliary tasks within tGX2 system. The most significant of these include:

Front Panel Indicators and Connectors

The front panel of the GX2-CM100B includes three LED indicators, a local interface port, a mini-DSDU interface port, and a recessed reset button. The front panel is illustrated in Figure 2.3.

Figure 2.3

GX2-CM100B* front

panel

Fan Operation The GX2-CM100B controls the operation of its internal fans to maintaian ideal operating temperature.

Temperature Sensing The temperature of the shelf is reported to the interrogating PC. The

temperature sensor is located within the CM100B.

Relay Contact Closure You can use a set of relay contacts to power external alarm equipmentThe dry contact closes when the control module detects any alarm. Thcontacts are rated at 250 mA / 40 VAC or VDC maximum.

Memory The EEPROM stores the identity of the module. This includes date codserial number, model number, manufacturing location, and alarminformation.


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Table 2.2 identifies and describes the features on the front panel.

Table 2.2 Front panel features

Key Feature Function

1

There is one STATUS alarm indicator for thecontrol module (CM) and one for each powsupply (PS1 and PS2). These tri color LEDs

indicate the following:

Green normal operation. There are noalarms reported.

Yellow a minor alarm has been detecteminor alarm is acondition that does not rethe module inoperative.

Red A major alarm has been detected aimmediate intervention is required.

Not lit If PS1 or PS2 is not in the shelf, itis turned off.

2

This local 10Base-T port requires an RJ 45connector. A green LED indicates Ethernetactivity.

3

The SDU interface port transfers data to and the optional SDU display and requires a minconnector.

4

The reset button enables resetting of theGX2-CM100B. This button is recessed to avinadvertent contact.

5

The slotted thumbscrew secures theGX2-CM100B to the equipment shelf. Torqu3 in lbs.


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Rear Panel Connectors

The rear panel of the GX2 CM100B* includes three connectors and is illustrated in Figure 2.4.

Figure 2.4

Rear panel

connectorsTable 2.3 describes the rear panel connectors.

Table 2.3 Rear panel connectors


1

Alarm relay contact that you can use to powerexternal alarm equipment.

2

This 10Base-T network interface port requires RJ 45 connector. A green LED indicates Etherneactivity.


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3

This 24 pin connector provides ground, powand communication signals to the GX2 CM1

4

The guide pin and thumbscrew secures the CM100B to the GX2 HSG.*

Table 2.3 Rear panel connectors (contd)



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505904-001 Rev B Installation

C H A P T E R 3

Installation

This chapter provides instructions to install the GX2-CM100B and verify its operation.

To verify operation of the GX2-CM100B, the device must be installed into the GX2-HSG* sheequipped with a GX2-PSAC10* or GX2-PSDC10* power supply. You need to connect an SDUassembly, or a PC, to the CM100B to verify its interface.

Successful installation of the GX2-CM100B includes:

Unpacking the module

Installing the module Powering the unit

Connecting the local Ethernet Cable (optional)

Connecting the SDU interface cable (optional)

Connecting the alarm relay output (optional)

Connecting the network interface cable (optional)

Unpacking the GX2-CM100B

1. Unpack the GX2-CM100B and inspect it for damage. If damaged, set it aside in its opacking material. Refer to the Contacting ARRIS section at the beginning of this mfor information about returning your equipment.

2. Record the model number, serial number, and related information for future referenceinformation is on a label on the side of the module.

Installing the Module

You can install the GX2-CM100B control module only in the extreme right slot of the GX2-HSYou can install it with power applied to the GX2-HSG*.

WARNING GX2 modules can be damaged by electrostatic discharge (ESD

The use of an appropriate wrist ground strap is strongly recommended. Aground connection is provided on the front of the GX2 HSG*.


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Figure 3.1 illustrates a typical equipment shelf configuration.

Figure 3.1

Typical equipment

shelf configuration

To install the GX2-CM100B, slide the control module fully into the designated GX2-HSG* slot uit seats into the midplane connector. Hand tighten the thumbscrew to a maximum of 7 3 in lb

Figure 3.2 illustrates installing the GX2 CM100B in the equipment shelf.

Figure 3.2

Installing the

GX2-CM100B


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505904-001 Rev B Installation

You can install the GX2* modules in a powered-on or powered-off equipment shelf.

Powering the Unit

When you seat the GX2-CM100B in the mid plane connector, power is automatically applied

There are no adjustments required when placing the GX2-CM100B in service. When it is powit performs a four second self check and polls all on board modules. Communication with thGX2-CM100B during this time is not possible.

You can obtain complete GX2-CM100B status information using the SDU, the Web Browserinterface, or an Element Management System (EMS).

If there is no SDU, PC running the Web Browser interface, or EMS, then the status indicators oGX2-CM100B and other modules provide limited status information.

Connecting the Local Ethernet Cable

To connect the local Ethernet cable, snap the RJ-45 connector into the local interface port onGX2-CM100B front panel (illustrated in Figure 2 3, Key 2). You must use a straight through Eth

cable when connecting directly to a PC. A green LED indicates Ethernet activity.

Connecting the Optional SDU Interface Cable

If you are using the optional SDU, insert the mini DIN connector into the SDU interface port oGX2-CM100B front panel (illustrated in Figure 2.3, Key 3).

Alarm Relay Output

A connector is provided on the GX2-CM100B rear panel to operate an external device from therelay output. The relay will close when a major alarm is indicated. Maximum permissible curr

250 mA. This connector is illustrated in Figure 2.4, Key 1.

Connecting the Network Interface Cable

To connect the network interface cable, snap the RJ-45 connector into the network interface pthe GX2-CM100B rear panel illustrated in Figure 2.4, Key 2. You must use a straight through Ethcable when connecting to network equipment such as routers, switches, or hubs. You must ucrossover cable when connecting directly to a PC. A green LED indicates Ethernet activity.

Verifying GX2-CM100B Operation

To confirm that the GX2-CM100B is operating properly:

1. Verify that the three LEDs on the front panel are solid colors.

After the GX2-CM100B completes its boot process, the three LEDs will provide the curstatus of the system. If only one power supply is installed, only that power supplys LED wlit. The other power supplys status LED will remain unlit.


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2. Using the SDU, (if you do not have an SDU, proceed to Step 3), navigate through the mstructure using the up/down and left/right arrow buttons.

You should be able to view all GX2-CM100B menus. You will also be able to scroll throughchassis slots to view application device data. Slots that are empty will display Empty onLCD. All slots that contain devices will show a device name as the slot is selected. See AppeC, Menus and Alarms..

3. Configure the local and network ports using the SDU with the desired IP addresses an

masks. See Chapter 4, Operation, Ethernet Port IP Address Setup. Note that you mureset the GX2-CM100B for any new IP address settings to take effect.

4. Connect the GX2-CM100Bs network port to a PC, via the network or the local port, direto a PC (see install procedure).

5. Launch Internet Explorer and type the following in the URL entry field:http://xxx.xxx.xxx.xxxwhere xxx.xxx.xxx.xxxis the IP address of the contmodules network port, or local port, depending on how you connected your PC.

If you do not have an SDU, use the default IP addresses to connect the GX2-CM100B to yPC. See Chapter 4, Operation, Ethernet Port Default Settings, for more information.

A web page will be displayed showing chassis information. See Appendix D, ConfigurationEmbedded Web Page Access, for more information.


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505904-001 Rev B Operation

C H A P T E R 4

Operation

This chapter provides information on how to operate, configure, and use the various features GX2-CM100B control module. The following topics are covered: Ethernet port IP Address seGX2-CM100B MIBs, Quick Swap, Security Modes, Password setup, SDU menu navigation anoperation, downloading firmware, ISDN modem support setup, GX2 Lite chassis, Web interfactrap setup.

Ethernet Port IP Address Setup

The GX2-CM100B provides two Ethernet ports: a local port located on the front panel, and a neport located at the rear of the device. The local port is intended to communicate directly with a user. The network port is designed to connect to a network of equipment. Each of these two Ethports must have a unique IP address and must be on separate subnets. Before you connect mGX2-CM100B modules to a network, you must set the network IP addresses to a unique settinfollowing subsection provides default settings for IP addresses, subnet masks, and gatewayaddresses for both the local and network ports.

Ethernet Port Default Settings

Local Ethernet Port Address 192.000.000.001

Local Ethernet Subnet Mask 255.255.255.000

Network Ethernet Port Address 168.84.213.132

Network Ethernet Subnet Mask 255.255.000.000

Default Gateway Address 168.84.213.129

You can configure these fields using the SDU or the embedded web interface (See Appendix Configuration and Embedded Web Page Access, for operation of the SDU or web interface

After you configure the Ethernet ports, you must reset the GX2 CM100B for the new settings teffect. You can do this through the front panel RESET button illustrated in Figure 2.3, Key 4 ousing the remote command via the SNMP interface.

GX2-CM100B MIB

The GX2-CM100B management information base (MIB) documents are a set of documents usthe developer to create an SNMP interface for the device. This interface is used by other SNMdevices to communicate with the GX2-CM100B. These MIBs define each data object that youmonitor and control with the GX2-CM100B.


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The GX2-CM100B MIBs for all GX2 devices are available from ARRIS. Contact your ARRIS accorepresentative for more information.

Using Quick Swap

The OmniStar GX2 products offer a quick swap capability that auto-configures new modules beinserted into the chassis with the setting of the old device that was in that slot. You can control

quick swap feature using the SDU interface or through the SNMP interface. The SNMP interfacincludes both the embedded web interface and network management software.

When this feature is activated for a given slot, the GX2-CM100B verifies that a module is presenthe selected slot, identifies the type of device, and retrieves and stores the current settings of tselected module. As the GX2-CM100B detects that a module with quick swap active has beenreplaced, it downloads the stored settings back into the replacement module. If the new modubeing inserted into the chassis is not the same type as the existing module, the quick swap operawill not take place. If a GX2-CM100B is removed from one chassis and inserted into a differentchassis, the quick swap operation is disabled for that control module. This prevents accidentaltransferring settings to the wrong module.

The GX2-CM100B ships from the factory with the quick swap feature deactivated. The quick swfeature is activated and deactivated on each slot independently. You can activate or deactivate aslots at once using the all slots submenu under the Quick Swap Control on the SDU. This slots feature is not available through the Web Browser interface, but simple drop down boxes mthe activation and deactivation of each slot quick and easy. You can also activate the timer featuwhich automatically activates quick-swap for all occupied slots.

Data Objects Used to Configure the Quick-Swap Feature

When using the Web Browser interface:

Enable By sending the Enable command, the GX2 CM100B will turn on the quick swfeature and upload the given slots setting into its memory.

Disable Turns the quick swap feature off for the selected slot.

Force By sending the Force command, the GX2 CM100B wil l initiate the transfer of stored settings from the GX2 CM100Bs memory back into the given device.

When using the SDU:

SLOT X >ON the GX2-CM100B turns on the quick swap feature and uploads the gislots setting into its memory.

SLOT X >OFF Turns the quick swap feature off for the selected slot.

SLOT X >FORCE The GX2-CM100B will initiate transfer of the stored settings from GX2 CM100Bs memory back into the given device. This feature is only available whenquick-swap is turned on for the given slot.

UPLOAD the module initiates transfer of its current settings to the GX2-CM100Bsmemory. This feature is only available when quick-swap is turned on for the given slot

Note The module will reset when using this command.


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ALL SLOTS >QS ON the GX2-CM100B turns the quick-swap feature ON for all occslots and uploads all occupied slots settings into its memory.

ALL SLOTS >QS OFF turns the quick-swap feature OFF for all slots.

An additional data object is used to set a time interval for updating the GX2-CM100Bs memordevice settings. This update is applied to all devices/slots in which the quick swap feature iscurrently enabled. You can set this object as follows.

When using the Web Browser interface:

Timer off No update will take place.

One hour Updates the GX2-CM100Bs memory with device settings every hour. devices with quick swap active will have their settings stored.

One day Updates the GX2-CM100Bs memory with device settings once a day. Adevices with active quick swap will have their settings stored.

One week Updates the GX2-CM100Bs memory with device settings once a weedevices with active quick swap will have their settings stored.

When using the SDU:

ALL SLOTS >TIMER OFF no device settings will be updated to the GX2-CM100B mfor any slots after the initial upload when the quick-swap feature is enabled.

ALL SLOTS >TIMER 1 HOUR all occupied slots, with quick-swap enabled, will upthe GX2-CM100Bs memory with their device settings every hour.

ALL SLOTS >TIMER 1 DAY all occupied slots, with quick-swap enabled, will updaGX2-CM100Bs memory with their device settings every day.

ALL SLOTS >TIMER 1 WEEK all occupied slots, with quick-swap enabled, will updaGX2-CM100Bs memory with their device settings every week.

Security Modes

The GX2 CM100B offers two security modes.

Changing Security Modes

You can access and change the security mode using the SDU or SNMP interface.

When using the SDU:

1. Navigate to the Security menu which is directly under the main menu. Use the up/dand left/right arrow buttons on the SDU to select the menu and preferred security m

2. Press the Enter button to enter that mode.

Read only Prevents unauthorized personnel from changing settings from both SDU and SNMP interface

Read/write Enables you to change settings from both the SDU and the SNMPinterface


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3. Apply the change. There is no way to automatically return to the default password.

Downloading Firmware

To download firmware using the Web Browser refer to Appendix D, Configuration and EmbeWeb Page Access, for instructions.

ISDN Modem Configuration

This feature is used only when two Integrated Service Digital Network (ISDN) modems are usprovide a communication link between a GX2-CM100B and an EMS through a PBX. All data ofor this feature are defaulted to be inactive. These objects can only be modified through the Sinterface. The following list identifies and provides an explanation for each data object used configure and monitor the ISDN operation.

ISDN Mode controls when the ISDN mode is on or off. The default setting is off.

ISDN Modem IP Address needs to be set to the IP address of a remote ISDN modThe value is defaulted to 0.0.0.0.

ISDN Trap Timeout configures the maximum connection time that the GX2-CM100send traps to the remote modem IP address. This time starts when the first trap is sentimer prevents any one GX2 CM100B from tying up the ISDN link for indeterminate peof time. The default setting is 120 seconds. The range for this object is 0-3600.

ISDN Ping Timeout sets the timeout value of the Ping command. This ping determif an EMS is currently connected through the remote ISDN modem. The default sett500 ms.

ISDN Backoff timer the time that the GX2 CM100B waits after the connection timehas expired. This provides time for other devices on the PBX network to communicatthe EMS. The default setting is 120 seconds. The range for this object is 0-3600.

You can modify each of the above data objects by entering the preferred setting in the correspoentry field and applying the change.

GX2 Lite Chassis

The GX2 Lite chassis must run revision K firmware or greater in the GX2-CM100B. All featumentioned in this document are supported in the Lite chassis as described.

The Lite chassis accommodates three replaceable GX2 application modules and a GX2-CM100

power supply is not a replaceable unit in this chassis.

Note You must remember the new password.


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Web Interface

The GX2-CM100B contains a web server that will serve up embedded web pages. You can use thpages for controlling and monitoring all modules in the GX2 chassis. For a complete descriptionconfiguration and operation of the web interface refer to Appendix D, Configuration and EmbedWeb Page Access.

Trap Setup

The GX2-CM100B firmware detects faults for each application module installed in the chassis. Thfaults are converted into SNMP traps and can be sent to a trap viewer or EMS. The GX2-CM100firmware enables you to configure up to five different trap locations. This is accomplished byentering the IP address of a machine currently running trap viewing software into one of the five tdestination fields located in the control modules network table.


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505904-001 Rev B Troubleshooting

C H A P T E R 5

Troubleshooting

This section provides troubleshooting procedures for the GX2-CM100B. Use them to correct problems or to help better define the malfunction. If the error condition cannot be corrected, cthe TAC at 888-944-4357.

When a problem is diagnosed as being internal to the module, the entire module must be repContacting ARRIS at the beginning of this manual for information on how to return equipm

Table 5.1 lists the troubleshooting checks. To use the table, identify the symptom and then pethe checks in the order listed under that symptom. For example:

If the front panel STATUS LED is yellow, indicating a minor alarm, go to the yellow co

Find and perform that check (access the network management software . . .).

Continue performing all checks in the yellow column, in the order given, to help idethe cause of the minor alarm and, if possible, fix the problem.

If the SDU does not function:

Ensure that the SDU cables connector is fully seated into the GX2-CM100B

If you can not set data with the SDU:

Ensure that the proper security access modes are set correctly

Table 5.1 Troubleshooting Guidlines

Status LED Indication

Flashing

Red

Red Yellow Not Lit Corrective Action

Boot failure in banks 0 and 1; replace the GX2-CM100B.

Verify that the power supplies are present andconnected to a working power source.

Access the network management software forparameter indications and additional information.

Press RESET on the GX2-CM100B.

Remove the GX2-CM100B from the chassis, inspectthe connector pins and reinstall the module.


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If you can not download files, ensure that:

The TFTP server is running and its IP address is on the same subnet as the GX2-CM100address

The IP address of the machine running the TFTP server is entered into the tftp serverobject which is located in the EMS network interface table

The file to be downloaded is copied to the correct directory on the server machine

The device to be downloaded is of the same type as the file being loaded from the serand that the correct slot is entered in the user interface

If the SNMP SET operations fails:

Ensure that the security mode is set with the proper read/write address

If you can not communicate with the GX2-CM100B over the Ethernet connections, ensure that

The Ethernet cables are connected properly

The Ethernet addresses and masks on both the local and network Ethernet ports areconfigured with an address compatible with your network


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505904-001 Rev B Safety and Compliance

A P P E N D I X A

Safety and Compliance

These servicing instructions are for use by qualified personnel only. To reduce the risk of elecshock, do not perform any servicing other than that contained in the Installation andTroubleshooting Instructions unless you are qualified to do so. Refer all servicing to qualified spersonnel.

Special Symbols That Might Appear on the Equipment

This is a class 1 product that contains a class IIIb laser and is intendeoperation in a closed environment with fiber attached. Do not look

the optical connector of the transmitter with power applied. Laser ois invisible, and eye damage can result. Do not defeat safety featureprevent looking into optical connector.

This symbol indicates that dangerous voltage levels are present withequipment. These voltages are not insulated and may be of sufficienstrength to cause serious bodily injury when touched. The symbol malso appear on schematics.

The exclamation point, within an equilateral triangle, is intended to the user to the presence of important installation, servicing, andoperating instructions in the documents accompanying the equipm

CAUTIONRISK OF ELECTRIC SHOCK

DO NOT OPEN

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK).NO USER-SERVICEABLE PARTS INSIDE.

CAUTION:

Avoid Dir ect Expos ure to BeamOutput Power: +11 dBm MaximumWavelength: 1550 nm

This Product complies with 21 CFR 1040.10.FDA-Class I

FDA-Class IIIB Laser inside productRefer to Users Manual for Regulatory Compliance

DANGERInvisible Laser Radiation


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A-2 GX2-CM100B Control Module 505904-001 R

Caring for the Environment by Recycling

When you see this symbol on an ARRIS product, do not dispose of the product with residentiacommercial waste.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital devicepursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectioagainst harmful interference when the equipment is operated in a commercial environment. Thequipment generates, uses, and can radiate radio frequency energy and, i f not installed and useaccordance with the Installation Manual, may cause harmful interference to radio communicatioOperation of this equipment in a residential area is likely to cause harmful interference in which cthe user will be required to correct the interference at his/her own expense. Caution: any changor modifications not expressly approved by ARRIS could void the users authority to operate thequipment under the rules and regulations of the FCC.

Canadian Compliance

This Class A digital apparatus complies with Canadian ICES 003.

Cet appareil numrique de la classe A est conforme a la norme NMB 003 du Canada.

Caution This product contains parts and assemblies susceptible todamage by electrostatic discharge (ESD).

For continued protection against fire, replace all fuses only with fuseshaving the same electrical ratings marked at the location of the fuse.

Recycling your ARRIS Equipment

Please do not dispose of this product with your residential or commercial waste. Somcountries or regions, such as the European Union, have set up systems to collect anrecycle electrical and electronic waste items. Contact your local authorities forinformation about practices established for your region.


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505904-001 Rev B Safety and Compliance

Declaration of Conformity

We

ARRIS

3871 Lakefield Drive

Suwanee, GA 30024, U.S.A.

declare under our sole responsibility that the

OMNISTAR Model GX2-CM100B

to which this declaration relates is in conformity with one or more of the following standards:

EMC Standards

EN55022 EN55024 EN50083-2 CISPR-22 CISPR-24

Safety Standards

EN60065 EN60825 EN60950 IEC 60950-1

following the provisions of the Directive(s) of the Council of the European Union:

EMC Directive

2004/108/EC

Low Voltage Directive2006/95/EC

RoHS Directive

2011/65/EU

WEEE Directive

2012/19/EC


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A-4 GX2-CM100B Control Module 505904-001 R


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505904-001 Rev B Specifications

A P P E N D I X B

Specifications

General

Table B.1 Common Interface

Local Ethernet Port (front panel)

Data format Ethernet 10Base-T

Data rate 10 Mbits/sec

Connector RJ-45

Network Management Port (rear panel)

Data format Ethernet 10Base-T

Data rate 10 Mbits/sec

Connector RJ 45

Shelf Display Unit Mini DIN

Alarm relay Contact closure, 250 mA / 40 VAC or VDC maximum

Table B.2 User Interface

Front panel Tri Color Module Status LED

Tri Color Power Supply 1 Status LED

Tri Color Power Supply 2 Status LED

Table B.3 General

Power Consumption 5 watts maximum

Operating Temperature Range -20C to +65C (-4F to +149F)

Storage Temperature Range -40C to +80C (-40F to +176F)

Dimensions 1 W x 5.9 H x 15 D (2.5 cm x 15 cm x 38 cm)

Weight 2.0 lb. (about 1 kg)

Mounting GX2-HSG* equipment shelf


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B-2 GX2-CM100B Control Module 505904-001 R


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505904-001 Rev B Menus and Alarms

A P P E N D I X C

Menus and Alarms

This appendix provides information about:

Using the optional SDU with display

Using the GX2-CM100B menus

The menu structure

Using the GX2-LM1000S* menus

SDU Interface Menus

SDU navigation and data entry is accomplished by using the up/down and left/right buttons. enter button is used to apply changes. As you navigate through the menu structure the chara> may be displayed at the end of messages seen on the LCD. This is an indication that thesub menu for the current screen. To enter into the sub menu, you need to press the right arrowentering a sub menu, the up/down buttons enable you to scroll through the menus of the leve

left arrow button moves you up one menu level.

If a slot in not occupied by a module, the menu will read: SLOT X EMPTY.

GX2-CM100B main menu and submenus:

To Use

Scroll through the top level menu Press the up or down arrows to scroll through RF, MODULE STATUSMODULE INFO, SECURITY, NETWORK INFORMATION, QUICK SWAand CONTROL.

Enter a level two menu from the toplevel menu

Press the right arrow. Then press the up and down arrows to scroll thrthe level two menu.

Change a parameter value Press the right arrow to enter edit mode.

Use the up and down arrows to change the value.

Press ENTER to save the new value or press the left arrow to exit edit mwithout changing the value.

If you press no key for 10 to 15 seconds, you exit edit mode with the unchanged.

Go up from level two to level one Press the left arrow.


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C-2 GX2-CM100B Control Module 505904-001 R

Main Menu

CHASSIS ALIAS

SHELF ID:

SLOT 1 MENU>

SLOT 2 MENU>

SLOT 3 MENU>

SLOT 4 MENU>

SLOT 5 MENU>

SLOT 6 MENU>

SLOT 7 MENU>

SLOT 8 MENU>

SLOT 9 MENU>

SLOT 10 MENU>

SLOT 11 MENU>

SLOT 12 MENU>

SLOT 13 MENU>

SLOT 14 MENU>

SLOT 15 MENU>

SLOT 16 MENU>

PS 1 MENU>

PS 2 MENU>

Security Menu

Control Module Menu

MODULE INFORMATION

MODULE ALIAS> GX2-CM100B

MODEL: GX2-CM100B

CHANGE MODE> READ WRITE

READ ONLY

CHANGE PASSWORD FOR> READ WRITE MODE

READ ONLY MODE


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505904-001 Rev B Menus and Alarms

S/N: 0123456789ABCDEF

FW REV: M

HW REV: 1

DATE CODE: mm/dd/yyyy

NETWORK INFORMATION

LOCAL ETH IP ADDR> xxx.xxx.xxx.xxx

LOCAL SUBNET MASK> xxx.xxx.xxx.xxx

NETW ETH IP ADDR> xxx.xxx.xxx.xxx

NETW SUBNET MASK> xxx.xxx.xxx.xxx

GATEWAY IP ADDR> xxx.xxx.xxx.xxx

LOCATION> SITE.RACK.LOCATION xxx.xxx.xxx

MODULE PARAMETERS

CM TEMP: XXC

QUICK SWAP CONTROL

ALL SLOTS>TIMER OFF/TIMER 1 HOUR/TIMER 1 DAY/TIMER 1 WEEK/QS ON/QS OFF

SLOT 1>ON/OFF/UPLOAD/FORCE

















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C-4 GX2-CM100B Control Module 505904-001 R

PS 1>ON/OFF/UPLOAD/FORCE

PS 2>ON/OFF/UPLOAD/FORCE

DISPLAY TEST


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505904-001 Rev B Configuration and Embedded Web Page Access

A P P E N D I X D

Configuration and Embedded Web Page Access

The OmniStar GX2 web browser configuration tool enables you to monitor and control devicparameters using a standard web browser. This interface also enables you to configure the qswap feature and facilitate firmware upgrades, ISDN operation, security modes, and networkaddresses and masks. Note that this tool is not an Element/Network Management System.

Each GX2-CM100B in the system contains its own web server. When you connect into one otwo Ethernet ports and enter the appropriate IP address, java applets are uploaded to the usecomputer to provide a GUI interface. From this interface you can monitor and control each Gapplication module that is currently plugged into the chassis.

System Requirements

To successfully use the web browser configuration tool you must have:

An Ethernet connection

Microsoft Internet Explorer 5.0 or higher, or Netscape 5.0 or higher, with Java Runtimin

GX2-CM100B with firmware revision G or later

Devices Supported

This web browser configuration tool supports all OmniStar GX2 application modules and powsupplies.

Configuring the Web Browser

If you need to add the Java runtime plug in to your computer:

1. Go to the web page: http://www.java.sun.com/.

2. Download and install the Java 2 platform, standard edition (J2SE).

3. Select J2SE 1.3.1_X for GX2-CM100B firmware versions L or earlier.

4. Select J2SE 1.5_X for GX2-CM100B firmware versions M or later.


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D-2 GX2-CM100B Control Module 505904-001 R

To ensure that you can properly communicate between the GX2-CM100B and a host computer usthe front panel, you must set up the GX2-CM100B IP address and the host computers IP addresbe on the subnet. The subnet for the default front panel IP address (192.0.0.1) is contained in tfirst three numbers of the IP address. We recommend that you change the host computers IPaddress to 192.0.0.5 if the front panels IP address is at its default value.

If the host computer is connected to a network and, depending on the GX2-CM100Bs assignedaddress, the network Ethernet port IP address, and the network Ethernet port mask, you may hto modify the Gateway IP address. The system administrator should be able to provide you witthese parameters. To ensure that the changes made to the computers IP address are incorporasuccessfully, you should reboot the computer.

To change the IP address using Windows 2000:

1. Go to the control panel, and then Network and Dialup Connections.

2. Select the appropriate Ethernet connect (most likely Local Area Connection 2).

3. Click Properties.

4. Select the component Internet Protocol (TCP/IP) and click Properties.

5. Click Use following IP addresses.

6. Enter in the appropriate IP address (e.g. 192.0.0.5)

7. Leave subnet mask the same (e.g. 255.255.255.0)

8. Press OK to set.

Disabling Proxy Settings

If applicable, stop any firewall/security program. Consult your IT department for further informaton using/disabling a firewall.

Disable any proxy settings that may be set in the browser (Internet Explorer).

To disable proxy settings:

1. From the menu, select Tools > Internet Options.

2. Select the Connections tab.

3. Select LAN Settings.

4. Under Proxy Settings, uncheck the box for use a proxy server.

5. Press OK.

Setting Up the Network

To connect the GX2-CM100B to the network:

1. Connect an Ethernet cable from the PC to the RJ-45 port on the front of the GX2-CM10This must be a straight through cable.


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You can also connect the PC to a network of GX2-CM100Bs with the use of an Ethernet hub.

To connect a PC to a network of GX2 CM100Bs:

1. Use an Ethernet cable to connect the port on the rear of the GX2 CM100B to a port ohub.

2. Connect the PC to the hub.

Each GX1-CM100B is now accessible from the PC. You can cascade hubs to link any nuof GX2-CM100Bs to the network.

3. If you are connecting the PC directly to the Ethernet port on the rear of the GX2-CMyou must use a crossover cable.

Invoking the Embedded Web Page Using a Web Browser

To invoke a web page, you must know the IP address of the GX2-CM100B of interest. If the I

address is unknown, you can obtain the address using the SDU. The default IP addresses are192.0.0.1 (local port) and 168.84.213.132 (network port). By typing http://{CM IP ADDRin the address space of your web browser, you will be able to view the embedded web pagesport you are plugged into will determine the address used. The first page displayed will be thChassis Level Screen. From this screen you can drill down to view the Network, Security, DowQuick Swap, and Detailed Device Parameter screens. The following subsections describe eacthese screens.

Chassis Level Screen

The chassis level screen provides a view of the devices currently plugged into the chassis. Thcurrent status of each device is indicated by the color of the device entry. A major, minor, or alarm state for a device is indicated by the colors red, yellow, and green. If there are empty sthe chassis, the text Empty will appear for that slot position in a light gray color. Some GX2application modules occupy more than one space in the GX2-HSG*. Only the slot that the mis physically connected to will show its name in the chassis panel view. The other slots, whicoccupied due to the size of the application module, will display the text Empty. Figure D.1illustrates the chassis level screen.

CAUTION Security Precaution any network user can access any GX2-CM100the network if its IP address is known.


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Figure D.1

Chassis level screen

A refresh button, provided at the bottom of the module status panel, enables you to see up to dstatus for that chassis.

To invoke a Module Parameter Screen from this screen, click on the device name located in thechassis view.

The chassis level screen also provides you with access to the network, security, download, and quswap menus. To access any of these menus, simply click the tab for the preferred operation. Thdata for the operation you select will appear just below the tab. To modify data on these panelschange the selected data parameter field and press Enter. You must press the Enter key for each fentry. To update the currently displayed panel, you must select the corresponding tab again.

Detailed Parameter Screen

The detailed parameter screen enables you to monitor and control HFC Common Status, DigitaAnalog, and Factory parameter data for the GX2-CM100B. All parameters in the MIB are displayon this screen. If the state of the parameter is hidden, the parameter will not appear on the screIf a parameter changes state, for example, from hidden to read/write or read/only, the parameter be displayed the next time the screen is updated.

Figure D.2 illustrates the detailed parameter screen.


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Figure D.2

Detailed parameter

screen

You can modify parameters with a read/write attribute from this screen. To modify a parameter,the desired data and press Enter. You must change each parameter individually followed by preEnter. For choice box selections, as soon as you click on the preferred choice, the parameter If the parameter you set is not accepted by the hardware the text string Err is displayed forparameter entry. You may re-enter a new value for that parameter or select the update buttorefresh the entire screen. Selecting update refreshes all parameters to their current value.

Network Screen

The network screen enables you to configure the GX2-CM100B with the necessary IP addressemasks needed to communicate over the network. It provides you with the capability to set both

and network addresses, TFTP server address, ISDN parameters, and up to five different trapdestination IP addresses. To set any of these parameters, simply modify the existing value to preferred value and press Enter.

Figure D.3 illustrates the network screen.


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Figure D.3

Network screen

To activate a change to the Network IP, Local IP, Gateway or subnet mask addresses, you must rethe GX2-CM100B.

Security Screen

The security screen enables you to change user passwords and access modes. See Chapter 4,Operation, for information on default passwords and a definition of the parameters.

Figure D.4 illustrates the security screen.


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Figure D.4

Security screen

Download Screen

This screen enables you to download new firmware to any GX2 application module in theGX2-HSG*. Figure D.5 illustrates the Download screen.

Figure D.5

Download screen


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You can only perform firmware downloads by using the Web Browser interface or HFC managesoftware. To perform downloads, you must have a tftp server running on the same subnet as thGX2-CM100B. Refer to the servers help menu for setup operations.

To download new firmware to a module in the GX2-HSG* using the Web Browser interface:

1. Copy the preferred downloadable file to the server machine. This file can be for a GX2application module, power supply, or the control module. These files have the extensi.GX2.

2. Set the TFTP Server address field in the Network menu with the TFTP servers IP addrPress Enter to set entry.

3. Navigate to the Download Menu.

4. Enter the name of the firmware upgrade file in the Filename parameter field.

5. Press Enter to initiate the file transfer from the server to the GX2-CM100B.

You must now select whether you do or do not want the GX2-CM100B to reset the upgramodule after the download is complete.

6. From the Auto Reset parameter field select activate to reset the upgraded module run the newly loaded firmware.

7. From the Auto Reset parameter field, select deactivate to hold, but not run, the neloaded firmware until a switch bank command is issued or the GX2-CM100B is given tactivate command.

8. Enter the slot(s) in the Download Slots field for which you want to download new

firmware. Press Enter to initiate the firmware upgrade.9. You can view the status of the download process from the Download Status parame

field.

10. To view the most up-to-date status, select the Download tab to update the parameton this panel.

If you set the Auto Reset parameter field activate during a download, the firmware will switchthe newly downloaded firmware upon completion of the download. When this happens, a brieinterruption of service may occur while the module reboots.

Quick Swap (AMC)

This panel enables you to set the quick swap feature for any GX2 application module in the GX2HSG*. To turn quick swap on for a given module, select enable in the pull down menu. To tuquick swap off, select disable. To force an update of the current parameter settings, select thforce option.

Figure D.6 illustrates the quick swap screen.

Note A GX2 application module takes approximately 3 minutes to completeprogramming its memory with new firmware from the GX2-CM100B. TheGX2-CM100B takes approximately 12 minutes to complete the same process whenprogramming its own memory with new firmware.


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Figure D.6

Quick swap screen


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505904-001 Rev B Abbreviations and Acronyms

A P P E N D I X E

Abbreviations and Acronyms

The abbreviations and acronyms list contains the full spelling and identifies the short forms uthis manual:

bps Data rate, baud per second

DB9 9-pin connector

DCE Data circuit terminating equipment

EEPROM Electronically Erasable ProgrammableRead Only Memory

EMS Element Management System

ESD Electrostatic discharge

GUI Graphical user interface

ISDN Integrated Service Digital Network

LCD Liquid crystal display

LED Light emitting diode

mA Milliamps

MIB Management information base

NMS Network Management System

PC IBM compatible personal computer

RFA Request For Access; request from externalPC to CM1

RJ-11 Modular telephone jack

RS-232D, RS-485 EIA standard for a digital interface

RSA Return for Service Authorization

SCI Serial communications interface

SDU Shelf door unit

SNMP Simple Network Management Protocol

SPI Serial Peripheral Interface


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505904-001 Rev B Warranty

A P P E N D I X F

Warranty

ARRIS warrants from the date of shipment to customer that Product bearing the ARRIS or C-COR name wsubstantially conform to ARRIS or C-COR specification in effect as of the date of shipment and will be fresubstantial defects in material and workmanship under normal use (within published specifications), givproper installation and maintenance, for the specified warranty period for the Product. ARRIS further wato Customer that all Services performed by ARRIS for customer will be provided in a workmanlike manneWarranty of ARRIS Standard Software is set forth in the software license.

Customer must promptly notify ARRIS of any claimed defect in the Product and/or Services. ARRIS or itsmay inspect the Product or workmanship on Customer's premises. Product returned to ARRIS under warmust be shipped prepaid by Customer.

EXCEPT AS AGREED TO IN A SEPARATE WRITING BETWEEN THE PARTIES, THESE WARRANTIES ARE IN LIALL OTHER WARRANTIES WITH RESPECT TO THE GOODS DELIVERED TO YOU HEREUNDER, WHETHSTATUTORY, BY OPERATION OF LAW, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANYIMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMTITLE AND ANY WARRANTIES ARISING OUT OF USAGE OR TRADE. CONSEQUENTIAL DAMAGES AREEXPRESSLY EXCLUDED. THIS WARRANTY IS APPLICABLE SOLELY TO YOU AND NOT TO ANY SUCCESSOINTEREST OR ANY OTHER THIRD PARTY. NO WAIVER, ALTERATION, OR MODIFICATION OF THIS WARSHALL BE BINDING AGAINST ARRIS UNLESS IN WRITING AS A SEPARATE AMENDMENT HERETO AND SBY AN ARRIS AUTHORIZED EXECUTIVE. IF A PRODUCT IS NOT LISTED IN THE BELOW TABLE, THEN ADISCLAIMS ALL WARRANTIES OF ALL TYPES.

Other than as expressly stated, the ARRIS warranty shal l not cover components subject to normal wear ansuch as fuses, batteries except as otherwise provided herein, and lamps.

The warranty period for ARRIS' primary products is as noted in the following table.

Product Categories Warranty Period from Shipment D

Category D Products Pass Through from OEM

All ARRIS Third Party OEM Products, including FTTMax OpticalNetwork Units (ONUs).

Category F Products Five (5) years (United States and C

Three (3) years outside the United All ARRIS CHP Max5000Converged Headend Platform hardwareproducts such as the CHP chassis, CHP and FTTMax applicationmodules, power supplies and platform hardware components, allCHP and FTTMax stand alone rack mount products, optical passives,

and power meters.

Category G Products Five (5) years (United States and C

Three (3) years outside the United All ARRIS Opti Max nodes, Flex Maxamplifiers and Trans MaxHardened Field Hub and Outdoor Optical Amplification hardwareproducts, and hardware components, and field optical passives.


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WARRANTY LIMITATIONS

ARRIS shall be relieved of al l obligations and liability under the Warranty provis ions set forth herein, if:

a. The Hardware or Standard Software is operated with, or the error or defect is due to, any accessory,equipment, Firmware or part not approved or sold by ARRIS; or

b. The Product is operated with a battery pack not sold or approved by ARRIS; or

c. The Hardware or Standard Software was not installed, operated and maintained in accordance with AR

instructions and Documentation; ord. The Hardware or Standard Software has been repaired, altered or modified by someone other than ARor

e. You do not notify ARRIS in writing of the error or defect within the appl icable Warranty Period with sufficinformation for ARRIS to identify and reproduce such error or defect, or fail to return the defective Hardwor Firmware according to the terms of this Agreement; or

f. ARRIS demonstrates that the alleged error or defect in the Standard Software or Hardware does not exiswas caused by Your or any third party's misuse, neglect, improper installation or testing, or any other cabeyond the range of the intended use, or by accident, fire, lightening, terrorism or other hazard or act of

ARRIS does not warrant physical damage to the surface of the products, including cracks or scratches on thcasing or damage caused by unauthorized attempts to open, repair or modify the products, or any other ca

beyond the range of the intended usePRODUCT AND SERVICES WARRANTY LIMITATIONS

ARRIS' entire liability and Customer's exclusive remedy whether in contract , tort or otherwise, for any claimrelated to or arising out of breach of the warranty covering Product or Services shall be correction of defectrepair, replacement, re-performance of service or credit, at ARRIS' discretion. Refurbished Product may be uto repair or replace the Product. Customer shall have no claim to Product which was replaced or the compontherein which were replaced. ARRIS has no liability with respect to claims relating to or arising from the usequipment not bearing the ARRIS or C-COR name.

ARRIS does not warrant that the operation of the Product wil l be uninterrupted or error-free. Similarly, ARRdoes not warrant that the functions of the Product will meet Customer's requirements or that the Product woperate in combination with other products selected by Customer for its use.

ARRIS assumes no liabili ty with respect to (a) defects caused by modification, repair, installation, operationmaintenance except as described in ARRIS' documentation; or, (b) negligent or other improper use of theProduct.

All equipment and software not bearing the ARRIS or C-COR name, is supplied "AS IS" and Customer wil l losolely to the warranties and remedies, if any, provided by the equipment manufacturer or vendor thereof. Iaddition, ARRIS assumes no liability for equipment or services furnished by Customer nor does this warrancover any copy of or update to any user manual for the Product.

No agent, distributor, or representative is authorized to make any warranties on behalf of ARRIS or to assumeARRIS any other liability in connection with any Product or Services.

WITH RESPECT TO ALL PURCHASES OF PRODUCT AND/OR SERVICES FROM ARRIS BY CUSTOMER, THEABOVE WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ALL OTHEROBLIGATIONS OF ARRIS, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. ALL OTHER WARRANTIES ARE DISCLAIMED AND EXCLUDED BY ARRIS.

To view ARRIS Corporate Terms and Conditions of Salein its entirety, go tohttp://www.arrisi.com/_docs/tc.pdf.


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GX2-CM100B Control Module

gx2-cm100b control module installation and operation manual

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