habit #5: seek first to understand, then to be understood p.164

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Habit #5: Seek first to understand, Then to be understood p.164

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Page 1: Habit #5: Seek first to understand, Then to be understood p.164

Habit #5:

Seek first to understand,

Then to be understood

p.164

Page 2: Habit #5: Seek first to understand, Then to be understood p.164

A Timed Test

Read the directionsBegin

Page 3: Habit #5: Seek first to understand, Then to be understood p.164

Definition

This habit is to listen first, talk second; see things from another person’s point of view before sharing your own.

Page 4: Habit #5: Seek first to understand, Then to be understood p.164

Please Listen

When I ask you to listen to me

And you start giving me advice,

You have not done what I have asked.

When I ask you to listen to me

And you begin to tell me why

I shouldn’t feel that way,

You are trampling on my feelings.

Page 5: Habit #5: Seek first to understand, Then to be understood p.164

When I ask you to listen to me

And you feel you have to do something

To solve my problem,

You have failed me,

Strange as that may seem.

Listen! All I ask is that you listen.

Don’t talk or do – just hear me.

Page 6: Habit #5: Seek first to understand, Then to be understood p.164

Let’s practice this habit…

The Wright Family ActivityBelow your definition record the

following… “The Wright Family Activity was difficult

because…”“We would have been more successful if…”

Page 7: Habit #5: Seek first to understand, Then to be understood p.164

5 Poor Listening Styles

1. SPACING OUT: ignoring the person talking to you while you’re caught up in your own thoughts

2. PRETEND LISTENING: listening in a way that makes the other person feel they are not important

Page 8: Habit #5: Seek first to understand, Then to be understood p.164

3. SELECTIVE LISTENING: focusing in on only part of the conversation that interests you, rather than hearing out the other person’s thoughts

4. WORD LISTENING: focusing on the words only, not the body language or the meaning behind the words

5. SELF-CENTRED LISTENING: hearing others’ words from your point of view only, thus turning the conversation around to what interests you

Page 9: Habit #5: Seek first to understand, Then to be understood p.164

Often we get into trouble because we jump to conclusions

without understanding all the details,

as this poem written by a teen named Logan illustrates:

The other day I saw my girl

Walking with some other man

They were walking and giggling and having a time

And I saw she was holding his hand!

I stood back and spied, my eyes filled with tears

As I watched this foul display

Some overly cheerful bicep with legs

Was taking my baby away!

Page 10: Habit #5: Seek first to understand, Then to be understood p.164

As I spied over dumpsters with feelings of hate

I saw them in a close embrace!

Now I’m broken-hearted

Cause before they parted

I saw her kiss his face.

That ended my garbage-can espionage

I thought I had seen quite enough

I decided to confront that devilish girl

Who I had once called my true love.

Page 11: Habit #5: Seek first to understand, Then to be understood p.164

So I typed up an e-mail to that wicked female

And gave her a piece of my mind.

But I won’t say what I said,

In case there’s kids present

But I will say my words were unkind.

I said it was the end,

And right when I clicked send

I heard my telephone ring.

I picked up the receiver and couldn’t believe her

It was my little ex…thing.

Page 12: Habit #5: Seek first to understand, Then to be understood p.164

She said,

“Sorry babe that I haven’t seen you all day

But my older brother is in town!

Did I ever mention that he is a boxer

An one of the biggest around?!

“He’d like to meet you,

But he’s quite protective

So behave whatever you do,

I’ll check my e-mail and then we’ll come by

And…oh look! Here’s an e-mail from you!”

Page 13: Habit #5: Seek first to understand, Then to be understood p.164

It’s important not to judge too quickly..

Sometimes things look one way, when they are actually not what we think.

It’s important to ask questions and see out the true answers before you judge too quickly.

Here are some examples.

Page 14: Habit #5: Seek first to understand, Then to be understood p.164

3 Keys to Genuine Listening (p.171-176)

1. Listen with you eyes, heart and ears

2. Stand in their shoes

3. Practice mirroring (using your own words to reflect the other person’s feelings; this lets them know you heard them).

Page 15: Habit #5: Seek first to understand, Then to be understood p.164

Scenario Activity

In groups of four discuss your scenario and answer the questions based on what we have learned.

Paste it into your bookletEach group will present their scenario and

answers