hamburg süd ecommerce web-based platform and app · 2015. 3. 25. · ecommerce web-based platform...
TRANSCRIPT
1Name, location, date
Alice Sabatelli e-Commerce, March 2015
Hamburg SüdeCommerce Web-based Platform and App
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Agenda
eCommerce in Shipping
2
3 Hamburg Süd App
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1
Hamburg Süd eCommerce Portal
Outlook
eCommerce Drivers in the Shipping Industry
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•Multi-carrier portals proliferation
•Shippers / forwarders utilize different carriers
• Increasing eCommerce capabilities across all industries
Market Trends Diversification Autonomy
Shipping Lines
must align to
market trends
•Customers want be able to choose among several possibilities of placing transactions with Shipping Lines
•Shipping processes are standardized yet offer is very diverse
•Need to develop own eCommerce capabilities
•Less dependency on 3rd party eCommerce portals
Shipping Lines
are compelled to offer
alternative solution to
multi-carrier portals
Shipping Lines
develop proprietary
eCommerce solutions
Current Hamburg Süd varied eCommerce Portfolio
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Marketing & Sales
Booking Documentation Track & Trace Invoicing
INTTRA
GT Nexus
CargoSmartMulti-carrier
3rd party eCommerce
Portals
Hamburg Süd ePortal
App
Bilateral EDI
App
Hamburg SüdProprietary
eCommerce Solutions
Hamburg Süd eCommerce Portal
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Marketing and Sales: BAF, THC and GRI
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Coming Soon!Tariff Publishing
Enhanced Schedules Solution (preview)
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Currently testing enhanced version
Bookings & Shipping Instructions (registered users only)
Booking: creation and overview Shipping Instructions: creation, templates, drafts, overview
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Bill of Lading Printout Application (only registered users)
9Name, location, date
Currently working on an web-based
ePortalB/L concept
Track and Trace (By Container, Booking or B/L Reference)
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Hamburg Süd eCommerce App
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The Hamburg Süd app is available for: iOs,
Googleplay, Blackberry and focuses on the most
used functions
The Hamburg Süd app was jointly developedin co-operation with Capgemini
Track & Trace function
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User can search by Container Bill of Lading or Booking number to track
container activity of a particular shipment
Recent activity is the latest container move depending
on search date
All remaining container activity for a shipment ‘life cycle’ from the most recent
container move to the oldest
Equipment size and type information
Vessel, voyage and direction Information
Shipment origin and destination information
Schedules point-to-point function
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Origin and destination information and
connection details summary
Detailed transport plan
Transit time and transhipment information
Vessel, voyage and direction information per
transport plan leg
Offices and news (push notification) functions
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Office search or GPS search
Users can decide to activate push notification
based on their news preferences
Thank You for Your Attention!Any Questions?
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