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HARMONY 2014

Thank You To Our Gold

Sponsor  

 

Dear Healthcare Professionals, On behalf of Harmony Healthcare International (HHI), I am very pleased to welcome you to HARMONY 2014 for what promises to be our best and most memorable event yet! I hope that your stay in Foxwoods is both rejuvenating and educa-tional. We have packed both days with rousing speeches, exciting performances, thought-provoking panels, and the chance to meet amazing people from all over the country who are striving to provide the best care possible. We have a full agenda over the next two days, so please take a few minutes to read through the information in this packet. It includes our program schedule and other important information.

As 2014 draws to a close, reflection on the previous year reveals the healthcare industry experiencing contractor transi-tions, policy updates and regulatory changes, all which have impacted day to day operations. Providers continue to endure extreme scrutiny of claims as Medicare and Medicaid contractors seek areas of vulnerability related to proper payment. In spite of the pressures, healthcare providers make every effort to obtain and retain fair and accurate reimbursement for the exceptional care delivered everyday by staff.

2014 and 2015 is an exciting time for healthcare professionals as we continue to grow and adjust, remaining always adapt-able, motivated and responsive to innovations for best practices. Our industry is confronting many changes and we are meeting these changes during a time of larger nation-wide and global change. The world of patient care is an exciting area in which to work, and I am committed to continue to meet and bring inspired people together in forums like this, to ensure our industry remains at the cutting edge. This gathering is a small part of my ongoing commitment to partnering with clients, as well as influential industry leaders to ensure quality of care.

For 20 years, I have observed healthcare providers rise to the challenges of the complex Medicare Prospective Payment System (PPS) and Medicaid reimbursement systems. I feel it is important to bring light to critical changes that have oc-curred with the False Claims Act. In 2012, the government received the highest amount of whistleblower complaints in its history. This, combined with the advent of the Affordable Care Act and PEPPER, leaves the entire SNF industry under overwhelming scrutiny for accurate payment. This lends itself to the numerous changes taking place specifically within the reimbursement process. Simply put, Medicare and Medicaid billing are now the most prominent risk areas in health-care.

As an Occupational Therapist, I will always be a patient advocate. I am extremely passionate about the care for the geriat-ric population. It is our responsibility as care givers to ensure that our interdisciplinary team has the necessary education to compliantly negotiate the complexities of the regulatory and reimbursement systems. It is through understanding of these complexities, we can guarantee that we continue to offer patients access to the services they require to promote recovery and prevent decline. That is why you are here. This industry has continued to meet the challenges of our field and to excel despite setbacks. We should all be very proud of where we are today and excited about where we are headed.

With that in mind, I am proud to offer you this dynamic, highly educated team of healthcare professionals from across the country who will be presenting a complement of topics over the next two days. I am confident that you will find our breakout sessions to be both thought provoking, constructive and entertaining. We welcome all feedback as a gift to en-hance our future programs.

Throughout this conference, I ask you to stay engaged, keep us proactive and help shape the future of healthcare. Please stop by and greet our sponsors who share the same passion for care of the geriatric patient, as they have come to join in our celebration of the interdisciplinary team! You will find that they all represent remarkable services and products which con-tribute to quality care provision.

As there are many brilliant sessions to select from and it is not possible to be present in each one, as our gift to you we have included the slide presentation for each session on a memory stick in your HARMONY 2014 bag.

I would like to thank each of you for attending HARMONY 2014 and bringing your expertise to our gathering. You, as organization leaders, have the vision, the knowledge, the wherewithal and the experience to help us pave our way into the future.

I look forward to seeing you all at our Dinner and Comedy Reception on Thursday evening, and of course again at HARMONY 2015. Enjoy your time at Foxwoods Resort Casino!

Sincerely,

Kris Mastrangelo, CEO & President Harmony Healthcare International (HHI)

7:00 a.m. - 8:00 a.m. Registration and Breakfast—Sponsored by MCN Healthcare

8:00 a.m. - 9:30 a.m. Kris Mastrangelo, OTR/L, MBA, NHA President & CEO—Harmony Healthcare International

9:30 a.m. - 9:45 a.m. Break

9:45 a.m. - 10:45 a.m. "Skilled Care and the Improvement Standard in Medicare: Where are We After the Jimmo Settlement?" Alice 'Ali' Bers, Attorney—Center for Medicare Advocacy

10:45 a.m. - 11:00 a.m. Break

11:00 a.m. - 12:30 p.m. Breakout Sessions

"No Vacancy! Marketing the Quality Care You Provide" Aaron Mandelbaum/Keri Hart

“Case Mix Strategies for Successful Audits” Kim Steele

“Interdisciplinary Documentation to Meet 2014 Medicare Benefit Manual Requirements” Melissa Fox/Coleen Deschenes

“Successful Strategies for Preventing and Managing ADRs and Denials” Carrie Mullin

"Building an Effective Compliance Program" Lynda Hilliard

"Tools for Survey Success: Peer Review Tips for the Whole Team" Phil Jean

12:30 p.m. - 1:30 p.m. Lunch—Sponsored by Pharmerica

1:30 p.m. - 2:30 p.m. "Post-Acute Care in an Era of Accountability " Dr. Clay Ackerly, Associate Medical Director—Partners Healthcare

2:30 p.m. - 2:45 p.m. Refreshment Break—Sponsored by Select Rehab

2:45 p.m. - 4:15 p.m. Breakout Sessions

“Fiscal Year 2015 Need to Know: Final Rule, MDS Updates and More” Christine Twombly

“Top Ten Missed Opportunities: Coding, Billing and Reimbursement” Beckie Dow/Keri Hart

“Implications of OIG Reports on Compliance and Operations” Kerri Dutton/ Kim Steele

"How Safe is Your Patient Data? Steps to Protect Electronic Health Information in Nursing Homes" Sameer Sule

"Rehab Steps to Success: Individualizing Your Documentation" Joyce Sadewicz/Elisa Bovee

"Compliance and Long Term Care" Gabe Imperato

5:00 p.m. - 7:00 p.m. Dinner Featuring Comedian Lenny Clarke—Sponsored by Procare LTC

7:00 a.m. - 8:00 a.m. Registration and Breakfast—Sponsored by Wolters Kluwer

8:00 a.m. - 9:00 a.m. "Survival of the Fittest: Innovations Required in the World of Managed Care" Ken Lund, President & CEO, Shea Family

9:00 a.m. - 9:15 a.m. Break

9:15 a.m. - 10:45 a.m. Breakout Sessions

“Where Will I Go? Case Management and Interdisciplinary Discharge Planning” Diane Buckley/Deb Lee

“Ouch: A Team Approach to Reducing the Pain of Pain Management” Eileen Kelly/Kerri Dutton

“What Did Your PEPPER Tell CMS?” Keri Hart/Kris Mastrangelo

"Rehab Case Management: Managing the Clinically Complex Patient" Elisa Bovee/Cyndi Ouellette

"Cultivating a Culture of Compliance" Margaret Scavotto

"Guaranteeing Outcomes in an ACO/MCO World" Ken Lund

10:45 a.m. - 11:00 a.m. Break

11:00 a.m. - 12:30 p.m. Breakout Sessions

“Managing Managed Care” Marianne Sherlock

“Shining 5 Star: An Interdisciplinary Clinical Approach to Quality Measures” Beckie Dow

"Rehab Steps to Success: Individualizing Your Documentation" Joyce Sadewicz/Elisa Bovee

"Practical Application of Compliance in the SNF" Keri Hart

"Storm Clouds Brewing: Payment for Therapy Services Challenged by Reimbursement Environment" Mary Foto

"Advancing Excellence: Quality through Interdisciplinary Design" Marianna Grachek/Doug Pace

12:30 p.m. - 1:30 p.m. Lunch—Sponsored by ACP

1:30 p.m. - 2:30 p.m. Expert Panel - “Revealing the Secrets to SNF Growth, Compliance and Operations”

2:30 p.m. - 2:45 p.m. Refreshment Break—Sponsored by Braveleaf

2:45 p.m. - 4:15 p.m. Breakout Sessions

“Successful Strategies for Preventing and Managing ADRs and Denials” Carrie Mullin

"Rehab Case Management: Managing the Clinically Complex Patient" Elisa Bovee/Cyndi Ouellette

“Therapy Operations: Managing the Business within the Business” Keri Hart

"Post-Acute Care Operations: Then and Now" Phil Jean

"Implementing Electronic Medical Systems in Your Facility" Edward Faulkner/Eugene Khazan

"How Long is Too Long? Skilled Nursing Home Clinically Appropriate Stay Analysis" Diane Buckley/Melissa Fox

FEATURING: Lenny Clarke

Comedian/Actor

November 6, 2014 

5:00 p.m.—7:00 p.m. 

Drinks, Dinner, Entertainment

Lenny Clarke was born in Cambridge, Mass., one of eight children. He decided to pursue stand-up comedy one night when he was working as a jani-tor, putting himself through college at University of Massachusetts in Boston. That night, he went to the Ding-Ho Res-taurant in Cambridge and saw some com-ics performing. Convinced he could do the same thing, he returned the next week and, "The rest, as they say, is history!" he exclaims.

Clarke spent several years as the host of the open-mike nights there and has trav-eled the world as a stand-up comic. His comedic abilities cap-tured the attention of Rodney Dangerfield, who gave him his first big break, casting him in Nothin' Goes Right. He and Dangerfield also worked together years later on Meet Wally Sparks. After years of hard work, Clarke was "discovered" at the Montreal Comedy Festival.

He had his own series, Lenny, which ran for 18 episodes. Other TV work includes The John Larroquette Show, hosting The Sunday Comics, and appearances on Touched by an An-gel and The Love Boat: The Next Wave. From 2004 to 2011, Clarke appeared in the recurring role of Uncle Teddy on the FX Network's Rescue Me.

GOLD SPONSOR 

BRONZE SPONSORS 

November 5 & 6, 2015 

 

Can’t wait for HARMONY 2015?  

Register for HARMONY 2015 Before 12/31/2014 

to secure the best rate! 

https://harmony‐2015.eventbrite.com 

Tweet Kris at @KrisMastrangelo

 

Kris Mastrangelo, OTR/L, LNHA, MBA 

Kris Mastrangelo, President and CEO, owns and operates Harmony Healthcare 

International (HHI). HHI is a premier Healthcare Consulting firm specializing 

in Compliance and Reimbursement. Kris brings her long term care expertise 

with more than 20 plus years experience in this industry as an Occupational 

Therapist, Licensed Nursing Home Administrator and a Masters in Business 

Administration. 

Kris’ leadership and vision have helped HHI become one of the most recognized 

and trusted consulting companies for Compliance and Reimbursement in the 

Healthcare industry. 

Kris single handedly developed a unique approach to perfecting Compliance 

practices as well as accuracy with Reimbursement, while simultaneously pro‐

tecting the facility from Governmental Medical Record reviews resulting in re‐

funding Revenue to the Medicare Contractor or Intermediary. Kris devised the 

HHI process aimed at positively impacting Patient Care, the facility’s Reim‐

bursement and Operational Systems.  

Kris is a nationally recognized speaker on SNF compliance and operational ex‐

cellence in long‐term care. 

 

Ali Bers, Esquire—Center for Medicare Advocacy 

The Center is a national nonprofit organization that provides education and legal assis‐

tance to help elders and people with disabilities obtain fair access to Medicare and neces‐

sary health care.  Ms. Bers assists with the Center’s federal litigation.  She has worked re‐

cently on class action lawsuits addressing Medicare access for medically necessary care, 

including the successful “improvement standard” lawsuit (the JIMMO case) and 

“observation status.” 

Ms. Bers has worked as an elder law attorney in private practice, and she was a staff at‐

torney at the Springfield office of Western Massachusetts Legal Services (now Commu‐

nity Legal Aid).  At Legal Services, Ms. Bers handled public benefits cases and repre‐

sented Medicare beneficiaries as part of the Massachusetts Medicare Advocacy Project. 

Ms. Bers has worked closely with community and social service agencies, such as Serving 

the Health Information Needs of Elders (SHINE) and local Councils on Aging. She has 

written articles and conducted presentations and trainings on Medicare topics.  She was a 

law clerk to the Honorable Robert N. Chatigny of the U.S. District Court, District of Con‐

necticut. She is a member of the National Academy of Elder Law Attorneys, and serves 

on the Board of Directors of Square One, a non‐profit provider of early education and 

child care for families in the Springfield, Massachusetts area. She graduated from Colum‐

bia University and Harvard Law School. 

Dr. Clay Ackerly, Associate Medical Director—Partners Healthcare 

Dr. Clay Ackerly II, M.D., M.Sc. is a primary care physician with a special interest in the 

needs of older adults.  Born and raised in Washington, D.C., he graduated from Harvard 

College with a degree in Health Policy and earned his medical degree in 2009 as a 

Nanaline Duke Scholar at the Duke University School of Medicine in North Carolina. He 

also holds a Masters degree in International Health Policy from the London School of 

Economics. 

Dr. Ackerly completed his Internal Medicine training at the Massachusetts General Hos‐

pital (MGH) and has spent over four years with Dr. Kenneth Minaker and his team at 

MGH Senior Health.  In addition to his clinical work, Dr. Ackerly is the Associate Medi‐

cal Director for Population Health and Continuing Care at Partners Healthcare, and As‐

sistant Chief Medical Officer for Non‐Acute Services at the Massachusetts General Hos‐

pital . 

Dr. Ackerly recently served as an Innovation Advisor to the Centers for Medicare and 

Medicaid Services (CMS) and was named a Practice Change Leader by the John A, Hart‐

ford Foundation and the Atlantic Philanthropies. 

Prior to pursuing his medical training, Dr. Ackerly served in the Federal Government, 

including at CMS and the White House, to advance multiple healthcare quality improve‐

ment efforts.  While at Harvard, he was founder and Editor‐in‐chief of the Harvard 

Health Policy Review, and has since published articles in journals such as the Lancet, 

Health Affairs and Academic Medicine. 

Ken Lund, President & CEO—Kennon S. Shea & Associates 

Ken Lund is among the nation’s leading experts in reform for post‐acute care, having im‐

plemented a successful market strategy and turn around in San Diego County that 

quickly captured majority share from the three health systems dominating the region. 

Ken and team transformed Shea Family from an exclusive focus on skilled nursing to a 

complete continuum of services, via a series of acquisitions, start‐ups, and a transforma‐

tion of company culture. 

Over the past two decades, Ken has held a variety of positions of increasing leadership in 

post‐acute care. In his current role, Ken Lund is the President & CEO of Shea Family, with 

headquarters in El Cajon, CA. Prior to Shea Family, Ken served as COO of Goodwill In‐

dustries, where he successfully returned all business entities to profitability within seven 

months. As President & CEO of Westlake Senior Living, he successfully developed corpo‐

rate image as one of the most experienced and innovative providers of senior living ser‐

vices in the west coast through expansion of services and choices. As Vice President of 

Operations at American Baptist Homes of the West, Ken energized teams to increase cli‐

ent satisfaction from 50% low to greater than 95%. Ken has also held senior executive 

roles at Sodexho, Bramalea Pacific Inc., and Pacific First Financial.  

 

In addition to his current role at Shea Family, Ken heads Nosilla Relyt Inc., a consulting 

practice, where he has helped fellow chief executives design, execute, and run a variety of 

programs including strategic planning processes, vendor/contractor agreements, purchas‐

ing programs, key executive recruiting, benefit plan design, operational start‐up, and 

management training programs.Ken achieved a BBA in Finance and Human Resources 

from Pacific Lutheran University in Tacoma, WA in 1982. Ken and his family reside in 

Gig Harbor, WA. 

Lynda Hilliard, Compliance Consultant—Hilliard Compliance Consulting 

Ms. Hilliard, MBA, RN, CHC, CCEP, recently retired as the University of California (UC) 

System wide Deputy Compliance Officer, reporting to the University of California Chief 

Compliance and Audit Officer and assisting in the oversight and direction of regulatory 

compliance‐related functions at UC.  Ms. Hilliard has extensive experience in healthcare 

operations across the continuum of care.  

Prior to her involvement in corporate compliance, Ms. Hilliard held senior level adminis‐

trator positions in both acute and post acute care, including long term care and home 

health services.   She is currently certified in healthcare compliance (CHC) from the 

Health Care Compliance Association (HCCA) and as a compliance and ethics profes‐

sional (CCEP) from the Society of Corporate Compliance and Ethics (SCCE).  Ms. Hil‐

liard is a retired Lieutenant Colonel from the United States Army Nurse Corps and has 

presented at numerous regional and national conferences on compliance, risk assess‐

ments, operational and other regulatory issues.   She is the co‐author of several health‐

care operations texts and was an editorial board member of a national nursing journal.  

Sameer Sule, Founder & President—Kinara Insights 

Sameer Sule, MS, MSc., is the Founder and President of Kinara Insights, a healthcare tech‐

nology consulting firm helping organizations use technology in a secure HIPAA compli‐

ant manner to be more efficient and deliver high quality of care. He is the author of 

“Protecting Electronic Health Information: A Practical Approach to Patient Data Security 

in your Healthcare Practice”. 

Sameer has extensive experience in guiding clients through the planning, selection and 

technology implementation phases. He has also assisted clients through the OCR HIPAA 

audit process and provided recommendations to address the audit findings.  

Sameer’s articles have been published in the Journal of Massachusetts Dental Society, The 

Granite State Report, a publication of New Hampshire Chapter of The American College 

of Health Care Administrators (ACHCA), The Disaster Recovery Journal and the Worces‐

ter Telegram and Gazette. His Kinara Insights blog provides insights, tips and advice on 

secure technology usage in a constantly changing healthcare landscape. 

Sameer has a MS from Syracuse University and a MSc. from the Indian Institute of Tech‐

nology, Bombay where he was awarded the Institute Medal for graduating at the top of 

his class.  He is also a co‐inventor on 14 US, EU, and AU patents. 

Gabe Imperato, Managing Partner—Broad & Cassel 

Gabe Imperato is the Managing Partner of Broad and Cassel’s Fort Lauderdale office and 

Co‐Chair of the Firm’s White Collar/Health Care Criminal and Civil Fraud Practice.  He has 

practiced health care law in both the public and private sectors for over thirty years and is 

Board Certified as a specialist in health law by the Florida Bar.  He is also Certified in 

Healthcare Compliance by the Health Care Compliance Association where he sits on the 

Board of Directors and is the Vice President.  

Mr. Imperato’s personal area of practice involves the representation of individuals and or‐

ganizations accused of criminal and civil health care fraud and handling compliance mat‐

ters for health care organizations.  Prior to joining Broad and Cassel, Mr. Imperato was the 

Deputy Chief Counsel, Office of the General Counsel, United States Department of Health 

and Human Services, where he advised and represented various agencies of the Depart‐

ment of Health and Human Services, including the Center for Medicare and Medicaid Ser‐

vices, the Public Health Service, the Social Security Administration and the Office of the In‐

spector General.   

He is considered a national expert on health care fraud and abuse and compliance and 

regulatory matters and is a frequent lecturer on these topics.  He is a member of the Illinois, 

Florida and District of Columbia Bars, the American Health Lawyers Association, the 

Health Law Section of the Florida Bar, The American Bar Association White Collar Crime 

Committee and the Subcommittee on Health Care Fraud where he has been the Chairman 

of the Planning Committee of the American Bar Association’s Annual Health Care Fraud 

Institute since 1995.   

Mary Foto, President & CEO—The Foto Group 

Mary Foto, OT, FAOTA, CCM, a past President of the American Occupational Therapy 

Association, is CEO of The Foto Group and Treat‐it.  As an internationally‐recognized, 

non‐physician medical review and evidence‐based practice expert, Ms. Foto has served as 

AOTA’s representative to the American Medical Association’s (AMA) Health Care Practi‐

tioner Advisory Committee (HCPAC) Review Board for the past 14 years. For six of those 

years, she represented all non‐physicians to the AMA’s Practice Expense Advisory Com‐

mittee. 

In 1997, she served on Vice President Gore’s task force to develop The Patient Bill of 

Rights. In April 2003, and again in 2005, where she was elected Co‐Chair of the American 

Medical Association’s HCPAC and continues to represent the Advisory Committee and 

all of its non‐physician member organizations as a voting member of the AMA’s Relative 

Value Update Committee (RUC).  In March of 2007, she was appointed to the California 

Medical Evidence Evaluation Advisory Committee when she continues to serve. In 2004‐

2005, she was a member of CMS’s Negotiated Rule Making for Orthotics and Prosthetics 

and has testified before Congress and Congressional committees on electronic medical 

records. She has authored many peer‐reviewed journal articles and has performed over 

300 speaking engagements in the past 10 years. 

Margaret Scavotto, Esquire—Management Performance Associates 

Margaret Scavotto’s experience helping health care providers solve complex health law 

problems brings a seasoned and in‐depth perspective to the compliance needs of provid‐

ers in today’s highly regulated environment. As a health law attorney, Margaret helped 

providers with intricate issues involving HIPAA, RAC appeals, licensure, contracts and 

operations. 

At MPA, Margaret continues to solve problems for her compliance clients, by developing 

and managing compliance solutions with policies and procedures, workforce and board 

education programs, and auditing strategies designed to improve processes and out‐

comes. Margaret has helped compliance leaders across Missouri address challenging 

compliance requirements through compliance workshops. 

Marianna Grachek, President & CEO—ACHCA 

Marianna Kern Grachek is the President & CEO of the American College of Health Care 

Administrators, the national association representing long term care administrators. In 

this position she is responsible for all activities associated with professional membership 

for long term care and assisted living administrators including the development of pro‐

grams and services. She also serves as the ACHCA liaison to national and state long term 

care trade and professional organizations.   

Prior to her current position, Ms. Grachek was the Executive Director for Long Term Care 

and Assisted Living accreditation at the Joint Commission for nine years and previously 

served as a surveyor in the long term care program for four years.  

Ms. Grachek is a Fellow in the American College of Health Care Administrators and 

holds their certifications in nursing home administration (CNHA) and assisted living ad‐

ministration (CALA). She is also a Fellow in the National Association of Directors of 

Nursing Administration in Long Term Care, and holds their certification as a director of 

nursing (CNADONA). Marianna was Board certified in Gerontological Nursing by the 

American Nurses Credentialing Center and is a member of Sigma Theta Tau, the National 

Nursing Honor Society. 

Doug Pace, Executive Director—Advancing Excellence 

Doug Pace is the Executive Director of the Advancing Excellence in Long Term Care Col‐

laborative (AELTCC).  The AELTCC’s major initiative is the Advancing Excellence in 

America’s Nursing Home Campaign, a national campaign to improve the quality of life and 

quality of care for the country’s 1.5 million nursing home residents. 

Prior to AELTCC, Doug was the Executive Director of the Long‐Term Quality Alliance 

(LTQA).  Before joining the LTQA, Doug was the Director of the Long‐Term Care Solution 

Campaign at Leading Age in Washington, DC.  He returned back to Leading Age in March 

2008 after 18 months as the Executive Director of the National Commission for Quality 

Long‐Term Care.  Before joining the Commission, Doug was the Vice‐President for Culture 

Transformation and the Director of Assisted Living and Continuing Care with Leading 

Age. Prior to joining AAHSA in June of 2001, Doug was the President of the Tennessee As‐

sociation of Homes and Services for the Aging (TNAHSA) in Nashville, TN.  He is a li‐

censed Nursing Home Administrator who ran a 210 bed multi level facility including a 

SNF, NF, a secured Alzheimer’s unit and assisted living before joining TNAHSA. 

Eugene Khazan, CEO & Founder—Braveleaf 

Prior to joining forces with Harmony Healthcare to found BraveLeaf, Eugene started 

CleriCare to develop electronic medication record systems specifically for assisted liv‐

ing facilities. CleriCare grew out of a desire to improve medication adherence for his 

grandparents. Before CleriCare Eugene worked on product development at Bose Cor‐

poration, and developed a portable molecular analyzer for point‐of‐care infectious 

disease testing at IQuum. Eugene has a BS in Electrical Engineering from Northeast‐

ern University. 

Edward Faulkner, CTO & Founder—Braveleaf 

Prior to joining forces with Harmony Healthcare to found BraveLeaf, Edward co‐

founded CleriCare to develop electronic medication record systems specifically for as‐

sisted living facilities. Before CleriCare Edward spent six years leading a software de‐

velopment team at Akamai Technologies, where his systems continue to protect the se‐

curity of over $250 billion in annual e‐commerce. He has a masters degree in electrical 

engineering and computer science from MIT. 

Phil Jean 

MBA, CNHA, FACHCA  

Cyndi Ouellette 

RPT 

Eileen Kelly 

MS, PT, MBA, RAC‐CT  

Christine Twombly 

RN, RAC‐MT 

Kerri Dutton 

RN, MSN 

Marianne Sherlock 

PT, MS, HCA 

Aaron Mandelbaum 

BS, Certified Inbound Marketer  

Coleen Deschenes 

RAC‐CT 

Debbie Lee 

OTR/L 

Diane Buckley 

RN, BSN, RAC‐CT  

Beckie Dow 

RN, RAC‐MT  

Caroline E. Mullin 

MS, OTR/L, RAC‐CT 

Kim Steele 

RN, WCC, RAC‐CT  

Melissa Fox 

OTR/L  Elisa Bovee 

MS, OTR/L  

Keri Hart, MS 

CCC, SLP, RAC‐CT 

Joyce Sadewicz  

PT, RAC‐CT 

Have Twitter? 

Follow @HarmonyHlthcare and @KrisMastrangelo 

Tweet using #HARMONY2014! 

 

Need Twitter? 

Stop by the HHI Booth. 

Jesse Comak will Tweet You with Care! 

 

Enjoying the conference?  Make sure to let us know! 

 

  #HARMONY2014 

Let Harmony Healthcare International Review & Analyze Your PEPPER

Harmony Healthcare International (HHI) provides a unique analysis to 

reveal how your facility compares to other facilities across the country 

and your state. 

Are you at risk for an audit? 

Have you used PEPPER to enhance your SNF Compliance Program? 

Does your PEPPER identify Medicare overpayments or underpayments? 

Ask a Harmony team member for help with your PEPPER 

or submit your request online at: 

http://info.harmony‐healthcare.com/pepper‐report‐analysis 

 

Questions about sessions?  

We are excited to introduce you to the HARMONY 2014 

app.  It includes a full agenda, information on all speak‐

ers, and a community for you to get to know your fellow 

attendees.  We would love for you to experience HAR‐

MONY 2014 through this app. 

 

To access it, please follow these instructions: 

Go to either the Apple App Store or Google Play 

Search for “Bizzabo” 

Download this app 

Open it up and create an account using your email 

address and a password of your choice 

Log into your account and then search for 

“HARMONY 2014” where it says “Looking for an 

event?” 

Click on our event when it comes up in the search results, and then click the “Join 

the community” button 

You now have complete access to the HARMONY 2014 app. 

Have a compliance, operations or reimbursement question?  

Presentations for all sessions will be available  electronically  

after the conference and have been provided on the  

complementary memory stick in your conference bag. 

Feel free to approach the Harmony  Healthcare team at any  

point during the conference.  We will be easy to spot—look  

for the men and women dressed in blue! 

Don’t forget—you can always tweet us at: 

@HarmonyHlthcare using #HARMONY2014! 

Stop by the Harmony  

Healthcare International  

Photo Booth to have your  

picture taken with your team, 

friends and Harmony  

staff! 

 

 

Make sure to tweet the  

pictures to @HarmonyHlthcare  

using the hashtag #HARMONY2014! 

 

Don’t have Twitter? 

Sign up for an account with Jesse Comak! 

 

 

 

  #HARMONY2014 

Like what you heard at HARMONY 2014?   

Make sure to register for the: 

 

Harmony Healthcare Blog 

 

The HHI Blog will keep you up‐to‐date on all your  

compliance, operations and reimbursement needs! 

 

To register and review our past blogs, visit: 

 

http://www.harmony‐healthcare.com/blog 

 

See You in 2015!

November 5 & 6

Register for HARMONY 2015 Before 12/31/2014 

to secure the best rate! 

https://harmony‐2015.eventbrite.com 

www.harmony‐healthcare.com 

(800) 530‐4413