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QSEE6800+H Signal Monitor Video and Thumbnail Streamer Installation and Operation Manual Edition A 175-000328-00

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QSEE6800+HSignal Monitor Video and Thumbnail Streamer

Installation and Operation Manual

Edition A175-000328-00

Edition ANovember 2006

QSEE6800+H Signal Monitor Video and Thumbnail Streamer

Installation and Operation Manual

Trademarks and CopyrightsCCS, CCS CoPilot, CCS Navigator, CCS Pilot, Command Control System, CineTone, CinePhase, CineSound, DigiBus, DigiPeek, Digital Glue, DigiWorks, DTV Glue, EventWORKS, EZ HD, Genesis, HDTV Glue, Image Q, Inca, Inca Station, InfoCaster, Inscriber, Inscriber CG—FX, Integrator, LeFont, Leitch, LogoMotion, MediaFile, MIX BOX, NEO, the NEO design, NEOSCOPE, NewsFlash, Nexio, Opus, Panacea, PanelMAPPER, Platinum, Portal, PROM-Slide, RouterMAPPER, RouterWORKS, Signal Quality Manager, SpyderWeb, SuiteView, TitleMotion, UNIFRAME, Velocity, VelocityHD, VideoCarte, Videotek, and X75 are trademarks of Harris Corporation, which may be registered in the United States, Canada, and/or other countries. All other trademarks are the property of their respective owners.Copyright 2006, Harris Corporation. All rights reserved. This publication supersedes all previous releases. Printed in Canada.

Warranty InformationThe Limited Warranty Policy provides a complete description of your warranty coverage, limitations, and exclusions, as well as procedures for obtaining warranty service. To view the complete warranty, visit www.broadcast.harris.com/leitch and click on Support > Warranties.

Contents

PrefaceManual Information .............................................................................. vii

Purpose ........................................................................................... viiAudience ........................................................................................ viiRevision History ............................................................................ viiWriting Conventions ..................................................................... viiiObtaining Documents ................................................................... viii

Unpacking/Shipping Information .......................................................... ixUnpacking a Product ....................................................................... ixProduct Servicing ............................................................................ ixReturning a Product ........................................................................ ix

Restriction on Hazardous Substances (RoHS) Compliance ....................xWaste from Electrical and Electronic Equipment (WEEE) Compliance xiSafety .................................................................................................... xii

Safety Terms and Symbols in this Manual .................................... xii

Chapter 1: IntroductionOverview ..................................................................................................1Product Description ..................................................................................2Module Descriptions ................................................................................3

Front Module ....................................................................................3Back Connectors ...............................................................................5

Signal Flow ..............................................................................................6

Chapter 2: InstallationOverview ..................................................................................................7Maximum 6800+ Frame Power Ratings ..................................................8Unpacking the Module .............................................................................9

QSEE6800+H Installation and Operation Manual iii

Contents

Preparing the Product for Installation .............................................. 9Checking the Packing List ............................................................... 9

Setting the Jumper ................................................................................. 10Installing QSEE6800+ Modules ........................................................... 11

Required Frames and Back Connector Types ................................ 11Installing QSEE6800+H Modules ................................................. 11Removing 6800+ Modules ............................................................ 11Making Connections ...................................................................... 12

Upgrading Module Firmware ................................................................ 14Upgrading the Firmware ................................................................ 14Correcting a Failed Upgrading Procedure ..................................... 17

Adding a License Key for MPEG-4 Streaming .................................... 20

Chapter 3: Card-Edge and Parameter OperationOverview ............................................................................................... 21Operating Notes ..................................................................................... 22

Recalling Factory Default Parameter Settings ............................... 22Reading Software and Hardware Versions .................................... 22

Using QSEE6800+H Card-Edge Controls ............................................ 23Setting QSEE6800+ Remote Control Parameters ................................ 26

QSEE6800+H Input Parameters .................................................... 29SQM Settable Parameters .............................................................. 31QSEE6800+H SQM Read-Only Parameters ................................. 32

LEDs ..................................................................................................... 33Module Status LED ........................................................................ 34

Alarms ................................................................................................... 34QSEE6800+H SDI Video Alarms ................................................. 37QSEE6800+H SDI Embedded Audio Alarms ............................... 39QSEE6800+H SDI Data Alarms ................................................... 40

Chapter 4: CCS OperationOverview ............................................................................................... 41CCS PC System Requirements ............................................................. 42

Adding a License Key for MPEG-4 Streaming ............................. 42Discovering QSEE6800+H Modules .................................................... 42Controlling QSEE6800+H Modules in Pilot or Navigator ................... 44

Using the QSEE6800+H Control Window .................................... 44Using the QSEE6800+ Input Control Window .............................. 47

Building QSEE6800+ Pages in Navigator ............................................ 47

iv QSEE6800+H Installation and Operation Manual

Contents

Building a QSEE6800+ Page Using the Wizard ............................48Adding a QSEE6800+ Thumbnail or Stream to a Graphical Navigation Page ..............................................................................49

Launching the QuickTime Player Outside Your CCS Software ............53Launching the QuickTime Player From a Graphical Navigation Window ...........................................................................................53Playing MPEG-4 Video from the Navigation Pane ........................54

Chapter 5: SpecificationsOverview ................................................................................................57Video Input ............................................................................................58

HD-SDI Video Input .......................................................................58SD-SDI Video Input .......................................................................58

Video Output ..........................................................................................59Thumbnail Streaming .....................................................................59High Quality Streaming ..................................................................59

Power Consumption ...............................................................................60Operating Temperature ..........................................................................60

Appendix A: Communication and Control Troubleshooting Tips

Overview ................................................................................................61General Troubleshooting Steps ..............................................................62Software Communication and Control Issues ........................................62

+ Pilot Lite Fails to Communicate with Installed Modules ...........63+ Pilot Lite Does Not Find All Modules in Frame ........................64+ Pilot Lite or CCS Software Application Not Responding ..........65+ Pilot Lite Cannot Control a Module Showing in the Control Window ...................................................................65+ Pilot Lite Status Bar Reports “Not Ready” .................................65CCS Software Application or Remote Control Panel Does Not Communicate with Module ............................................................65Alarm Query Fails When a Device Reboots ...................................66

Hardware Communication and Control Issues ......................................66Frames Fail to Communicate with the PC after a Power Failure ...66Module Does Not Seem to Work ....................................................66

Contacting Customer Service .................................................................66

QSEE6800+H Installation and Operation Manual v

Contents

IndexKeywords .............................................................................................. 67

vi QSEE6800+H Installation and Operation Manual

Preface

Manual Information

PurposeThis manual details the features, installation, operation, maintenance, and specifications for the QSEE6800+H Signal Monitor Video and Thumbnail Streamer.

AudienceThis manual is written for engineers, technicians, and operators responsible for installation, setup, maintenance, and/or operation of the QSEE6800+H Signal Monitor Video and Thumbnail Streamer.

Revision HistoryTable P-1. Revision History of Manual

Edition Date CommentsA November 2006 Initial release

QSEE6800+H Installation and Operation Manual vii

Preface

Writing ConventionsTo enhance your understanding, the authors of this manual have adhered to the following text conventions:

Obtaining DocumentsProduct support documents can be viewed or downloaded from our Web site. Alternatively, contact your Customer Service representative to request a document.

Table P-2. Writing Conventions

Term or Convention Description

Bold Indicates dialog boxes, property sheets, fields, buttons, check boxes, list boxes, combo boxes, menus, submenus, windows, lists, and selection names

Italics Indicates E-mail addresses, the names of books or publications, and the first instances of new terms and specialized words that need emphasis

CAPS Indicates a specific key on the keyboard, such as ENTER, TAB, CTRL, ALT, or DELETE

Code Indicates variables or command-line entries, such as a DOS entry or something you type into a field

> Indicates the direction of navigation through a hierarchy of menus and windows

hyperlink Indicates a jump to another location within the electronic document or elsewhere

Internet address Indicates a jump to a Web site or URL

NoteIndicates important information that helps to avoid and troubleshoot problems

viii QSEE6800+H Installation and Operation Manual

Preface

Unpacking/Shipping InformationUnpacking a Product

This product was carefully inspected, tested, and calibrated before shipment to ensure years of stable and trouble-free service. 1. Check equipment for any visible damage that may have occurred

during transit. 2. Confirm that you have received all items listed on the packing list. 3. Contact your dealer if any item on the packing list is missing.4. Contact the carrier if any item is damaged.5. Remove all packaging material from the product and its associated

components before you install the unit.Keep at least one set of original packaging, in the event that you need to return a product for servicing.

Product ServicingExcept for firmware upgrades, QSEE6800+H modules are not designed for field servicing. All hardware upgrades, modifications, or repairs require you to return the modules to the Customer Service center.

Returning a ProductIn the unlikely event that your product fails to operate properly, please contact Customer Service to obtain a Return Authorization (RA) number, then send the unit back for servicing. Keep at least one set of original packaging in the event that a product needs to be returned for service. If the original package is not available, you can supply your own packaging as long as it meets the following criteria:• The packaging must be able to withstand the product’s weight.• The product must be held rigid within the packaging.• There must be at least 2 in. (5 cm) of space between the product and

the container.• The corners of the product must be protected.Ship products back to us for servicing prepaid and, if possible, in the original packaging material. If the product is still within the warranty period, we will return the product prepaid after servicing.

QSEE6800+H Installation and Operation Manual ix

Preface

Restriction on Hazardous Substances (RoHS) Compliance

Directive 2002/95/EC—commonly known as the European Union (EU) Restriction on Hazardous Substances (RoHS)—sets limits on the use of certain substances found in electrical and electronic equipment. The intent of this legislation is to reduce the amount of hazardous chemicals that may leach out of landfill sites or otherwise contaminate the environment during end-of-life recycling. The Directive took effect on July 1, 2006, and it refers to the following hazardous substances: • Lead (Pb)• Mercury (Hg)• Cadmium (Cd)• Hexavalent Chromium (Cr-V1)• Polybrominated Biphenyls (PBB)• Polybrominated Diphenyl Ethers (PBDE)According to this EU Directive, all products sold in the European Union will be fully RoHS-compliant and “lead-free.” (See our Web site for more information on dates and deadlines for compliance.) Spare parts supplied for the repair and upgrade of equipment sold before July 1, 2006 are exempt from the legislation. Equipment that complies with the EU directive will be marked with a RoHS-compliant emblem, as shown in Figure P-1.

Figure P-1. RoHS Compliance Emblem

x QSEE6800+H Installation and Operation Manual

Preface

Waste from Electrical and Electronic Equipment (WEEE) Compliance

The European Union (EU) Directive 2002/96/EC on Waste from Electrical and Electronic Equipment (WEEE) deals with the collection, treatment, recovery, and recycling of electrical and electronic waste products. The objective of the WEEE Directive is to assign the responsibility for the disposal of associated hazardous waste to either the producers or users of these products. Effective August 13, 2005, producers or users will be required to recycle electrical and electronic equipment at end of its useful life, and may not dispose of the equipment in landfills or by using other unapproved methods. (Some EU member states may have different deadlines.)In accordance with this EU Directive, companies selling electric or electronic devices in the EU will affix labels indicating that such products must be properly recycled. (See our Web site for more information on dates and deadlines for compliance.) Contact your local sales representative for information on returning these products for recycling. Equipment that complies with the EU directive will be marked with a WEEE-compliant emblem, as shown in Figure P-2.

Figure P-2. WEEE Compliance Emblem

QSEE6800+H Installation and Operation Manual xi

Preface

SafetyCarefully review all safety precautions to avoid injury and prevent damage to this product or any products connected to it. If this product is rack-mountable, it should be mounted in an appropriate rack using the rack-mounting positions and rear support guides provided. It is recommended that each frame be connected to a separate electrical circuit for protection against circuit overloading. If this product relies on forced air cooling, it is recommended that all obstructions to the air flow be removed prior to mounting the frame in the rack. If this product has a provision for external earth grounding, it is recommended that the frame be grounded to earth via the protective earth ground on the rear panel.IMPORTANT! Only qualified personnel should perform service procedures.

Safety Terms and Symbols in this ManualWARNINGStatements identifying conditions or practices that may result in personal injury or loss of life. High voltage is present.

CAUTIONStatements identifying conditions or practices that can result in damage to the equipment or other property.

xii QSEE6800+H Installation and Operation Manual

Chapter 1

Introduction

OverviewQSEE6800+H offers a comprehensive way to monitor overall signal quality using both streaming video and customizable alarms. The QSEE6800+H accepts, monitors, and simultaneously displays thumbnails of each input HD/SDI video signal. It collects and presents monitored data, alarms, audio level data, and thumbnails over Ethernet to the CCS Navigator or Pilot software interface. Thumbnails of up to eight inputs per module can be viewed simultaneously at a frame rate of up to two frames per second. The QSEE6800+HST option also provides a single high quality monitoring MPEG-4 CIF output. The following topics are described in this chapter:• “Product Description” on page 2 • “Module Descriptions” on page 3• “Signal Flow” on page 6

QSEE6800+H Installation and Operation Manual 1

Chapter 1: Introduction

Product DescriptionThe QSEE6800+H Signal Monitor Video and Thumbnail Streamer is part of the 6800+ series of processing and conversion modules and has the following features:• Up to eight independent HD-SDI/SD-SDI input channels, where

each input can be any supported video standard• Alarms for HD/SD video presence and quality, embedded audio (16

channels), and closed captioning presence• SQM-customizable alarm criteria for each input including the

following: • Choose which alarms to monitor independently for each input• Assign alarm priority and alarm threshold levels • Receive reported alarm conditions over SNMP (optional)

• Thumbnails for each of the input video signals• View at up to two frames per second• Configure thumbnail resolution: 3 preset resolutions for SD and

3 preset sizes for HD, with an aspect ratio fixed at 4×3 or 16×9 (based on video input format)

• Select the line for which a waveform or vectorscope is generated (for each input) and view it at one of the preset thumbnail sizes

• Video level, audio level, and data package alarms• Configurable level/period threshold for audio and video alarms• Support for + Pilot Lite, Navigator, and Pilot • In Pilot or Navigator, simultaneously display eight thumbnails (like

a multiviewer)• In CCS Navigator, associate a thumbnail with any hot spot on

Graphical Navigation page• Optional high quality “monitoring” MPEG-4 CIF output at up to 30

frames per second• Select the channel for real-time monitoring and alarms• View eight thumbnails in Pilot or Navigator• In Navigator, associate thumbnails and/or MPEG-4 streams

with a hotspot on the Graphical Navigation page

2 QSEE6800+H Installation and Operation Manual

Chapter 1: Introduction

Module Descriptions

Front ModuleFigure 1-1 is a generic top-front view of a typical 6800+ module and shows the general location of standard LEDs, controls, and jumpers.

Figure 1-1. Typical 6800+ Module

Table 1-1 on page 4 briefly describes generic 6800+ LEDs, switches, and jumpers. See “Card-Edge and Parameter Operation” on page 21 for more information on specific QSEE6800+H module controls, LEDs, and jumpers.

Module status LED

Hex switch (mode select rotary switch)

Navigation toggle switch

Status LEDs

Remote/local control jumper

Extractor handle

QSEE6800+H Installation and Operation Manual 3

Chapter 1: Introduction

Table 1-1. QSEE6800+H Module Features

Feature DescriptionModule status LEDs

Various color and lighting combinations of these LEDs indicate the module state. See “LEDs” on page 33 for more information.

Mode select rotary switch

This switch selects between various control parameters.

Navigation toggle switch

This switch navigates up and down through the available control parameters:• Up: Decrease

• Down: Increase

Status LEDs These LEDs indicate varying states/functions. See “Using QSEE6800+H Card-Edge Controls” on page 23 for a description of these LEDs.

Local/Remote control jumper

• Local: Locks out external control panels and allows card-edge control only; limits the functionality of remote software applications to alarm monitoring

• Remote: Allows remote or local (card-edge) configuration, operation, and monitoring of theQSEE6800+H

4 QSEE6800+H Installation and Operation Manual

Chapter 1: Introduction

Back ConnectorsQSEE6800+H Back Connector for FR6802+ Frame

Figure 1-2 shows the triple-slot back connectors used by the QSEE6800+H when installed in an FR6802+ frame.

Figure 1-2. QSEE6800+H Back Connector

NoteThe inputs are all independent; you can connect any standard to any input.

SDI-SD/HD In 2

SDI-SD/HD In 8

SDI-SD/HD In 7

SDI-SD/HD In 5SDI-SD/HD In 6

SDI-SD/HD In 3SDI-SD/HD In 4

SDI-SD/HD In 1

Streaming

QSEE6800+H Installation and Operation Manual 5

Chapter 1: Introduction

Signal Flow

Figure 1-3. QSEE6800+H Signal Flow Diagram

HD/SD equalizer

deserializerSDI-HD/SD In 1

HD/SD equalizer

deserializerSDI-HD/SD in 8

HD/SD equalizer

deserializerSDI-HD/SD in 7

HD/SD equalizer

deserializerSDI-HD/SDin 6

HD/SD equalizer

deserializerSDI-HD/SD in 5

HD/SD equalizer

deserializerSDI-HD/SD in 4

HD/SD equalizer

deserializerSDI-HD/SD in 3

HD/SD equalizer

deserializerSDI-HD/SD in 2

8 to 1 TDM scanning

8 to 1 multiplexer

SQM alarms

Thumbnail streaming

Frame internal interface

Resource card or

ICE6800+ card

One line sample

MPEG-4 CIF streaming

SQM alarms

QSEE6800+ Ethernet interface

MPEG4 JPEG streaming

6 QSEE6800+H Installation and Operation Manual

Chapter 2

Installation

OverviewThis chapter describes the QSEE6800+H installation process, including the following topics:• “Maximum 6800+ Frame Power Ratings” on page 8• “Unpacking the Module” on page 9• “Setting the Jumper” on page 10• “Installing QSEE6800+ Modules” on page 11• “Upgrading Module Firmware” on page 14• “Adding a License Key for MPEG-4 Streaming” on page 20

See the FR6802+ Frame Installation and Operation Manual for information about installing and operating an FR6802+ frame and its components.

CAUTIONBefore installing this product, read the 6800+ Series Safety Instructions and Standards Manual shipped with every FR6802+ Frame Installation and Operation Manual or downloadable from our Web site. This safety manual contains important information about the safe installation and operation of 6800+ series products.

QSEE6800+H Installation and Operation Manual 7

Chapter 2: Installation

Maximum 6800+ Frame Power RatingsThe power consumption for the QSEE6800+H module is 4 W. Table 2-1 describes the maximum allowable power ratings for 6800+ frames. Note the given maximums before installing any 6800+ modules in your frame.

Table 2-1. Maximum Power Ratings for 6800+ Frames

6800+ Frame Type

Max. Frame Power Dissipation

Number of Usable Slots

Max. Power Dissipation Per Slot

FR6802+XF(frame with AC power supply)

120 W 20 6 W

FR6802+XF48(frame with DC power supply)

105 W 20 5.25 W

8 QSEE6800+H Installation and Operation Manual

Chapter 2: Installation

Unpacking the Module

Preparing the Product for InstallationBefore you install the QSEE6800+H, perform the following:• Check the equipment for any visible damage that may have

occurred during transit.• Confirm receipt of all items on the packing list. See “Checking the

Packing List” for more information.• Remove the anti-static shipping pouch, if present, and all other

packaging material.• Retain the original packaging materials for possible re-use.

See “Unpacking/Shipping Information” on page ix for information about returning a product for servicing.

Checking the Packing List

NoteContact your Customer Service representative if parts are missing or damaged.

Table 2-2. Available Product Packages

Ordered Product Content DescriptionQSEE6800+HT • One QSEE6800+H front module

• One triple-slot back connector

• One QSEE6800+H Installation and Operation Manual

QSEE6800+HST • One QSEE6800+H front module• One triple-slot back connector

• One QSEE6800+H Installation and Operation Manual

• MPEG-4 streaming enabled

QSEE6000+H+SUG License key for MPEG-4 streaming

QSEE6800+H Installation and Operation Manual 9

Chapter 2: Installation

Setting the JumperThe QSEE6800+H module has one standard jumper (CJ1). You can set the jumper to configure the outputs remotely on a PC, or locally.

Figure 2-1. Location of the CJ1 Jumper

Follow this procedure to set the CJ1 jumper for either local or remote control:1. Locate jumper CJ1 on the module (beside the extractor handle).

Figure 2-1 shows the standard location of the CJ1 jumper.2. Place a jumper on pins 1 and 2 to set the module for Remote

control, or pins 2 and 3 to set the module for Local control. See Figure 2-2.

Figure 2-2. The CJ1 Settings for Local and Remote Control

Jumper CJ1

NoteYou need to configure modules for local or remote operation prior to power-up. To change the configuration, first remove power from the module, reset the jumper, and then reapply power.

The white triangle near the jumper pins on the module indicates pin 1.

Remote control setting Local control setting

3 2 1 3 2 1

10 QSEE6800+H Installation and Operation Manual

Chapter 2: Installation

Installing QSEE6800+ Modules

Required Frames and Back Connector TypesThere are two types of modules:• Triple-slot back connectors• Front modulesBack connectors for this module come in the triple-slot size. Up to six front modules can fit in an FR6802+ frame if they are connected to triple-slot back connectors (three spaces are required to accommodate the extra width of the back connector).

Installing QSEE6800+H ModulesQSEE6800+H modules require no specialized installation procedures. However, if installing both front and rear modules, ensure that the back module is installed first before plugging in the front module. See the FR6800+ Frame Installation and Operation Manual for information about installing and operating an FR6802+ frame and its components.

Removing 6800+ ModulesThese modules require no specialized removal procedures. However, if removing both the front and rear modules, ensure that the front module is unplugged from the frame first, before removing the rear module. See the FR6802+ Frame Installation and Operation Manual for information about removing components in an FR6802+ frame.

CAUTIONBefore installing your modules, see “Maximum 6800+ Frame Power Ratings” on page 8.

NoteModules are hot-swappable and can be removed or replaced without powering down the frame.

QSEE6800+H Installation and Operation Manual 11

Chapter 2: Installation

Making ConnectionsOnce you have installed the QSEE6800+H module, you can connect it to the appropriate inputs and outputs. See Figure 1-2 on page 5.Depending on how your network is configured, its capacity for QSEE6800+H modules will vary. There are two configuration options, as described in the following sections: • “Single Network QSEE6800+ Configuration” on page 12• “Dual-Network QSEE6800+H Configuration” on page 13

Single Network QSEE6800+ ConfigurationA single-network configuration, as shown in Figure , has both control and monitoring data, and streaming data, transmitted across the same network and through the same Ethernet switch(es). Typical results for this type of network configuration are shown in Table 2-3

Figure 2-3. Single Network Configuration

Com3

Pilot / Navigator PC

Coax

Frame containing ICE6800+ module

Streaming inputsfrom QSEE6800+

modules

Control/monitoring inputs from

ICE6800+ module

Single network input

12 QSEE6800+H Installation and Operation Manual

Chapter 2: Installation

:

Dual-Network QSEE6800+H ConfigurationIn a dual-network configuration (shown in Figure 2-4), low-volume control and monitoring inputs are separate from high-volume streaming inputs. This configuration includes frames connected to two switches. One switch carries streaming-related data such as MPEG-4, thumbnails and line-sampling data, while the other switch carries control and monitoring information.

Figure 2-4. Dual-Network Configuration

In this configuration, you can reliably monitor up to 24 QSEE6800+H modules without SNMP enabled, or 20 QSEE6800+H modules if SNMP is enabled.

Table 2-3. Maximum Number of QSEE6800+H Modules Per Configuration

Configuration DescriptionWith SNMP Enabled Without SNMP EnabledMPEG-4 and Thumbnails

Thumbnails Only

MPEG-4 and Thumbnails

Thumbnails Only

Low-resolution thumbnails, with line sampling and audio disabled

18 20 22 24

High resolution thumbnails, with line sampling and audio enabled

8 10 8 10

NoteIn this configuration, the PC running Pilot or Navigator must have two network cards.

Com3

Pilot / Navigator PC

Frame containing ICE6800+ module

Streaming inputsfrom QSEE6800+

modules

Control/monitoring inputs from

ICE6800+ module

Two network cards, one for each input

Com3

coax

QSEE6800+H Installation and Operation Manual 13

Chapter 2: Installation

Upgrading Module FirmwareFirmware upgrading is a routine procedure that you must perform to install newer versions of software on 6800+ modules. Pilot, Co-Pilot, or Navigator software version 3.1.1 or later is required for this procedure. The frame must contain or be connected to another frame that contains an ICE6800+ module. You can use either the Discovery or the drag-and-drop method. When performing the upgrading procedure, check the appropriate readme file to confirm which files are needed. Use care to ensure that you upload the correct files to the intended module.In the unlikely event that an upgrade fails, the module may not respond to controls and will appear to be non-functional. In that event, follow the procedures described in “Correcting a Failed Upgrading Procedure” on page 17.

Upgrading the FirmwareUpgrading the Firmware Using the Discovery Method

Follow these steps to upgrade the firmware:1. Download the most recent appropriate upgrade package from our

Web site or from your CD-ROM.2. If the affected module has not been discovered in CoPilot, Pilot or

Navigator, perform the Discovery operation, as described in your CCS software application manual or online help. (If you cannot discover the device, see “Upgrading Firmware Using the Drag-and-Drop Method” on page 16.)

14 QSEE6800+H Installation and Operation Manual

Chapter 2: Installation

3. From CoPilot, Pilot or Navigator’s Tools menu, select Software Upgrade. The Software Upgrade window opens or is brought to the foreground.

Figure 2-5. Software Upgrade Tool’s New Transfer Tab

4. On the New Transfer tab, click Add.The Device Selection dialog opens.

5. Select one or more devices, and then click OK to close the Add Device dialog box.You can only add one unit from each IP address. All items in a frame have the same IP address. The selected devices appear in the table on the New Transfer tab of the Software Upgrade window. This table lists devices that are to receive the same upgrade package.

Device Options provide access to options for entering Telnet and FTP user name and password, and for creating automatic backups.

Package Info includes a list of the components contained in the ZIP file.

QSEE6800+H Installation and Operation Manual 15

Chapter 2: Installation

For each device in this table, you can highlight its position in the Tree View by clicking Find Device. You can check the software revision numbers, etc., by clicking Version Info, and create an automatic backup by clicking the Device Options... button. (Place a check beside Software Backup and enter a file name or click Browse to choose a new file location.)

6. Press Browse... to select the software upgrade package (ZIP file). A standard Windows File Selection dialog opens.

7. Choose the upgrade ZIP file on a local or network drive. The selected file’s path name is displayed in the edit box to the left of the Browse… button.

8. Press Submit Transfer... A dialog box opens, requesting confirmation that you want to proceed with the request. If you have multiple devices selected, multiple transfer tasks are submitted—one per device.The transfer now progresses. You may close the Software Upgrade window, continue with other tasks, or switch to the Progress tab to view the status of the transfers.

9. Click on the Log tab and look at the Progress column to ensure that all files have correctly updated. The module is automatically rebooted following an upgrade procedure.

Upgrading Firmware Using the Drag-and-Drop MethodFollow these steps to upgrade the firmware using the drag-and-drop method:1. Download the appropriate most recent upgrade package from our

Web site or from your CD-ROM.2. If the affected module has not been discovered by your CCS

software application, enter Build mode, and then drag or copy and paste the module’s device icon from the catalog folder into the Network or Discovery folder.

3. Right-click the device icon, and then select Properties.

NoteClosing the Software Upgrade window does not affect any of the transfer processes that may be running in the background.

NoteIf you try to log off or exit the CCS software while a transfer is underway, a notification window will alert you that processes are still active and will ask if you want to terminate these processes.

16 QSEE6800+H Installation and Operation Manual

Chapter 2: Installation

4. On the Device tab of the Navigation Properties box, enter the IP address of the frame that holds the module. (See Figure 2-6.)

Figure 2-6. Navigation Properties Box

5. In the third field, enter the slot number of the module, and then close the window.

You can now continue upgrading your device’s firmware, starting with step 3 of “Upgrading the Firmware” on page 13.

Correcting a Failed Upgrading ProcedureFirmware upgrades may fail in the event of network interruptions, power failures, or if files were sent to the wrong 6800+ module.

CAUTIONDo not make changes in the last field (located above and to the right of the Set Default button.) Making changes to this field could cause loss of communication between the module and your CCS software. If communication is lost, you will need to rediscover the module.

Do not make changes in this field

Enter frame IP number here

QSEE6800+H Installation and Operation Manual 17

Chapter 2: Installation

These problems can be corrected by re-installing the firmware while in Boot Loader mode, as described in the following pages. Before you perform this procedure, check the appropriate readme file to confirm which files are needed. Use care to ensure that you upload the correct files to the intended module.Follow these steps to upgrade a 6800+ module in Boot Loader mode:1. Remove the affected module from the 6800+ frame.

Figure 2-7. Buttons on a Typical Card Edge

2. Set the hex switch to F. 3. While pressing the navigation toggle switch down, reinsert the

module into the frame.4. Download the most recent appropriate upgrade package from our

Web site or from your CD-ROM, and then unzip the upgrade package.

5. If the affected module has not been discovered by your CCS software application, enter Build mode, and then drag or copy and paste the module’s device icon from the catalog folder into the Network or Discovery folder.

6. Right-click the device icon and then select Properties.

Hex switch (Mode select rotary switch)

Navigation toggle switch

NoteTo successfully upgrade the firmware, you must follow these steps in the exact sequence described.

18 QSEE6800+H Installation and Operation Manual

Chapter 2: Installation

7. On the Device tab of the Navigation Properties box, enter the IP address of the frame that holds the module. (See Figure 2-8.)

Figure 2-8. Navigation Properties Box

8. In the third field, enter: 1.0.[slotnumber](Where, for example, 1.0.5 would refer to the module in slot 5 of the frame.)

9. Close the window.

CAUTIONDo not make changes in the last field (located above and to the right of the Set Default button.) Making changes to this field could cause loss of communication between the module and your CCS software. If communication is lost, you will need to rediscover the module.

Do not make changes in this field

Enter frame IP address here

QSEE6800+H Installation and Operation Manual 19

Chapter 2: Installation

10. Double-click the device icon. The Configuration... box opens. On the File Transfer tab, the /frame/slotx (where x is the slot number) directory appears in the Select the device directory to transfer to: field.

11. Click Add, and in the Add Upgrade Files box, browse, select the module’s upgrade package, and then click OK.

12. Choose the file you wish to upgrade, and then click OK.13. Click Perform Transfer, and then click Yes.

This may take several minutes.14. Wait for the message File transfer to device succeeded in the

status bar.15. Click Reboot Device, and then click Yes.

After the module has rebooted, a message box advises you to wait until the device has rebooted.

16. Wait 30 seconds.Your upgrade procedure is complete.

Adding a License Key for MPEG-4 StreamingTo enter a license key to activate MPEG-4 streaming, your CCS software must be in Control mode. Follow these steps:1. Select the QSEE6800+ module in the Navigation pane, right click

and select Control to open the module’s Control window. 2. If it is not already selected, click on the Streaming tab. 3. Type your license key in the Key field.If your license key is valid, the Options field will display High-End Streaming.

NoteYou must delete unwanted files in the Add upgrade files for transfer to device: field before transferring the files. Otherwise, the upgrading procedure will fail.

NoteSome 6800+ modules will reboot automatically. In these cases, the Reboot button will be grayed out.

NoteFor assistance with a license key, or to purchase a license key, please contact your sales representative.

20 QSEE6800+H Installation and Operation Manual

Chapter 3

Card-Edge and Parameter Operation

OverviewThis chapter describes card-edge and parameter operation of the QSEE6800+H. For information about using special features of the QSEE6800+H module with CCS software such as Pilot or Navigator, see Chapter 4: “CCS Operation” on page 41.See the following documents for information on how to operate this product remotely:• + Pilot Lite User Manual for serial interface• CCS Pilot, CoPilot, Navigator, NUCLEUS or RCP-CCS-1U

Remote Control Panel manual for Ethernet interface

The following topics are discussed in this chapter:• “Operating Notes” on page 22• “Using QSEE6800+H Card-Edge Controls” on page 23• “Setting QSEE6800+ Remote Control Parameters” on page 26• “QSEE6800+H Input Parameters” on page 29• “LEDs” on page 33• “Alarms” on page 34

QSEE6800+H Installation and Operation Manual 21

Chapter 3: Card-Edge and Parameter Operation

Operating NotesWhen setting the control parameters on the QSEE6800+H, observe the following:• If you make changes to certain parameters, other related parameters

may also be affected. • When you change a parameter, the effect is immediate. However,

the module requires up to 30 seconds to save the latest change. After 30 seconds, the new settings are saved and will be restored if the module loses power and must be restarted.

Recalling Factory Default Parameter SettingsTable 3-1 on page 24 describes all of the parameter settings for the QSEE6800+H, including the original factory defaults. To return this module to its factory default settings, you can either reset each parameter individually or do a global recall following this procedure:1. Rotate the hex switch to the global recall parameter “F.”2. Toggle the navigation switch to “On.”

Use an available 6800+ software control option to aid in viewing, setting, and confirming the parameter value.

Reading Software and Hardware VersionsThe current software version of your QSEE6800+H module can only be viewed using a CCS-enabled control panel or a CCS software application, such as Pilot or + Pilot Lite. See your NUCLEUS Installation and Operation Manual, RCP-CCS-1U Installation and Operation Manual, CCS software application user manual, or CCS software application online help for information on viewing software and hardware version numbers.

NoteCalling factory defaults resets all control parameters and alarm settings for the QSEE6800+H module and its input signals.

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Chapter 3: Card-Edge and Parameter Operation

Using QSEE6800+H Card-Edge ControlsQSEE6800+H card edge controls consist of a Hex switch and Navigation toggle switch. (See Figure 3-1.) In addition, a series of eight status LEDs on the card edge indicate the corresponding parameter options and values.

Figure 3-1. QSEE6800+H Card Edge Controls

Follow these steps to change the QSEE6800+H parameter settings:1. Rotate the hex switch to the parameter number (1 to 9) or letter

(A to F) of the option you want to view or set.2. Toggle the navigation switch to select and set the value of the

chosen parameter.Figure 3-2 on page 33 lists all of the card-edge parameters for QSEE6800+H.

LegendBold option = Indicates that this is the default setting for the parameter.[RO] = Indicates that parameters are read-only/feedback, and cannot be used to select controls.

NoteFor best results, use the available 6800+ software control options (serial/local or Ethernet/remote) to aid in viewing, setting, and confirming parameter values.

Hex switch (Mode select rotary switch)

Navigation toggle switch

NoteThe sequence of options listed in the Options column mirrors the sequence achieved when you move the Navigation Toggle switch up.

All parameters clip unless otherwise indicated.

QSEE6800+H Installation and Operation Manual 23

Chapter 3: Card-Edge and Parameter Operation

Table 3-1. Card-Edge Parameter Options— QSEE6800+H Modules

Hex Switch Position

Parameter Name Function LED Indication

0 [RO]

Channel Status Indicates the status for each channel indicated by its associated LED.

There are eight status LEDs on the module. When hex switch position 0 is selected, these 8 LEDs will indicate which inputs are currently receiving signal, and whether that signal comes with alarms.

(For this Hex switch position, the toggle has no effect.)

Read-only indicators: • STATUS 1 = Channel 1• STATUS 2 = Channel 2• STATUS 3 = Channel 3• STATUS 4 = Channel 4• STATUS 5 = Channel 5• STATUS 6 = Channel 6• STATUS 7 = Channel 7• STATUS 8 = Channel 8

On = Signal is presentOff = Signal is not presentFlashing = Signal is present, but with an alarm

1 Streaming Option Selects the streaming output by toggling up and down. The status LEDs indicate which output option has been selected.

Note: This setting is for all channels. You can turn off thumbnails for individual channels using Hex switch positions 9-F.

Options: • STATUS 1 = MPEG4 and

thumbnail • STATUS 2 =MPEG4 only• STATUS 3 = Thumbnail

only• STATUS 4 = No streaming

2 MPEG 4 Video Output Selection

Selects the single input which will be output to MPEG-4 video.

One LED lights to indicate the channel that is selected.

Options: • STATUS 1 = Channel 1 • STATUS 2 = Channel 2• STATUS 3 = Channel 3• STATUS 4 = Channel 4• STATUS 5 = Channel 5• STATUS 6 = Channel 6• STATUS 7 = Channel 7• STATUS 8 = Channel 8

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Chapter 3: Card-Edge and Parameter Operation

3 Streaming Audio Output Selection

Selects the single input audio that will be output.

One LED lights to indicate the channel that is selected. When no audio channel is selected, all status LEDs are off.

Options:• None = No audio • STATUS 1 = Channel 1• STATUS 2 = Channel 2• STATUS 3 = Channel 3• STATUS 4 = Channel 4• STATUS 5 = Channel 5• STATUS 6 = Channel 6• STATUS 7 = Channel 7• STATUS 8 = Channel 8

4 - 6 Reserved

7 CH1 Thumbnail Resolution Selection

Determines the size of the output thumbnail for the given channel.

The LED indicates the selected size.

Options: • STATUS 1 = Off • STATUS 2 = Low• STATUS 3 = Medium• STATUS 4 = High

Read-only indicators:• STATUS 5 = Present• STATUS 6 on = HD

off = SD• STATUS 7 = Present with

alarm

8 CH2 Thumbnail Resolution Selection

9 CH3 Thumbnail Resolution Selection

A CH4 Thumbnail Resolution Selection

B CH5 Thumbnail Resolution Selection

C CH6 Thumbnail Resolution Selection

D CH7 Thumbnail Resolution Selection

E CH8 Thumbnail Resolution Selection

F Call Factory Defaults Resets smart alarms and control parameters on the module and on the inputs to the module to their factory default settings

Flash all LEDs

Table 3-1. Card-Edge Parameter Options— QSEE6800+H Modules (Continued)

Hex Switch Position

Parameter Name Function LED Indication

QSEE6800+H Installation and Operation Manual 25

Chapter 3: Card-Edge and Parameter Operation

Setting QSEE6800+ Remote Control Parameters

Table 3-2 lists all of the remote control parameters and options for the QSEE6800+H. To access these parameters, you must use + Pilot Lite or CCS control software such as Pilot or Navigator. See your software user manual and Chapter 4: “CCS Operation” on page 41 for information on controlling the module. All parameters clip unless otherwise indicated.

LegendBold option = Indicates that this is the default setting for the parameter.[RO] = Indicates that parameters are read-only/feedback, and cannot be used to select controls.

Table 3-2. Parameter Options—QSEE6800+H Modules—Remote Control Only

Parameter Name1 Function OptionsNetwork

IP Address Specifies the module’s IP address String(Initial value: 192.168.100.252)

Subnet Mask Specifies the module’s subnet mask String(Initial value: 255.255.255.0)

Gateway Specifies the module’s gateway address

String (Initial value: 192.168.100.252)

Multicast IP address Specifies the IP address from which multicasts are broadcast

String (Initial value: 239.1.1.1)

Multicast TTL Specifies the time-to-live of the multicast

range: 0 to 9 (3)

Apply Changes Saves the Network settings to the module

• Yes• No

Call Factory Default Restores the factory default parameters and alarm settings for the QSEE6800+H module and its inputs

• Yes • No

Soft Reboot Reboots the card remotely • Reboot• ----

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Chapter 3: Card-Edge and Parameter Operation

Stream

Serial Number [RO] Indicates the card’s serial number String

License Key Activates options String

Options Enabled [RO] Lists the options that are enabled through the license key

String

MPEG4 Video Source Selects one of the input video channels for MPEG-4 output

• Channel 1 • Channel 2• Channel 3• Channel 4• Channel 5• Channel 6• Channel 7• Channel 8

MPEG4 Audio Source Selects one of the input audio pairs that will accompany the MPEG-4 output

• No Audio • Group 1 Pair 1 • Group 1 Pair 2 • Group 2 Pair 1 • Group 2 Pair 2 • Group 3 Pair 1 • Group 3 Pair 2 • Group 4 Pair 1 • Group 4 Pair 2

Streaming Option Determines whether MPEG-4 or thumbnails or both will be included in the streaming output

• MPEG4 Thumbnail • MPEG4 Only • Thumbnail Only • No Streaming

Mode Selects the type of bitrate for MPEG-4 streaming

• Variable Bitrate • Fixed Bitrate

Table 3-2. Parameter Options—QSEE6800+H Modules—Remote Control Only (Continued)

Parameter Name1 Function Options

QSEE6800+H Installation and Operation Manual 27

Chapter 3: Card-Edge and Parameter Operation

Variable Bit Rate Determines the output quality—the higher the number the better the quality

1 to 10 (5)

Fixed Bit Rate Determines the bitrate of the MPEG-4 output

• 200kbps • 300kbps • 400kbps • 500kbps • 600kbps • 700kbps • 800kbps • 900kbps • 1000kbps

1These parameters are only available from a remote CCS software control application such as Pilot or Navigator.

Table 3-2. Parameter Options—QSEE6800+H Modules—Remote Control Only (Continued)

Parameter Name1 Function Options

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Chapter 3: Card-Edge and Parameter Operation

QSEE6800+H Input ParametersIn addition to remote controls for the QSEE6800+H module, there is a separate control panel for each input to the module. These controls are outlined in Figure 3-3. For more information on the QSEE6800+H Input control window, see “Using the QSEE6800+ Input Control Window” on page 47.

Table 3-3. Parameter Options—QSEE6800+H Inputs—Remote Control Only

Parameter Name1 Function OptionsUMD ID Shows the name of the module as

it will appear on other QSEE6800+H displays

String

Thumbnail Resolution Determines the size of the thumbnail that will be output on this Control window

• Disable • Low • Medium• High

Rate Determines the refresh rate of the thumbnail on this Control window

• 2 frames/sec • 1 frame/sec • 1 frame/2 sec • 1 frame/3 sec • 1 frame/4 sec • 1 frame/5 sec • 1 frame/6 sec • 1 frame/7 sec • 1 frame/8 sec • 1 frame/9 sec • 1 frame/10 sec

(Line Sample Setting) Enable Activates or deactivates line sampling

• Off • On

Line Number Selects the line for line sampling Range: • 1 to 1125 (for 1080i/1080p line

standards)• 1 to 750 (for 720p line standards)• 1 to 625 (for 625 line standard) • 1 to 525 (for 525-line standard) (50)

Status [RO] Indicates whether there is a signal or not

• Present • Absent

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Chapter 3: Card-Edge and Parameter Operation

Standard [RO] Displays the video standard that is currently being received on this input by the QSEE6800+H module

• 1080i59.94 • 1080i50• 720p59.94 • 720p50 • 1080p23.98• 525 • 625

Audio Meter Determines which audio inputs are used for the audio meters on the thumbnail

• No Audio• Group 1 Pair 1 • Group 1 Pair 2• Group 2 Pair 1• Group 2 Pair 2• Group 3 Pair 1• Group 3 Pair 2• Group 4 Pair 1• Group 4 Pair 2

1These parameters are only available from a remote CCS software control application such as Pilot or Navigator.

Table 3-3. Parameter Options—QSEE6800+H Inputs—Remote Control Only (Continued)

Parameter Name1 Function Options

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Chapter 3: Card-Edge and Parameter Operation

SQM Settable Parameters Table 3-4 lists the SQM settable parameters for each input to QSEE6800+H module. All parameters clip unless otherwise indicated.

LegendBold option = Indicates that this is the default setting for the parameter.

Table 3-4. SQM Settable Parameters

Parameter Name Parameter Description RangeSDI Expected Video Format

Selects the expected format(when the format deviates from this format, one of the SDI Format Changed To alarms triggers)

• 525 • 625• 1080i• 1080p• 720p

Luminance Low Threshold

Sets the threshold below which the “SDI Luma Low” alarm is triggered

-6.8% to +15% of nominal 100% level (7.5%)

Luminance Peak Threshold

Sets the threshold at which excessive luminance triggers the “SDI Luma Peak” alarm

90% to 108% of nominal 100% level (102%)

Chrominance Low Threshold

Sets the threshold below which the “SDI Chroma Low” alarm is triggered

0% to +15% of nominal 100% level (0%)

Chrominance Peak Threshold

Sets the threshold at which excessive chrominance level meets or exceeds the value chosen here, “SDI Chroma Peak” alarm is triggered

90% to 108% of nominal 100% level (102%)

Video Black Threshold Sets the threshold below which the “SDI Video Black”alarm is triggered

0% to 10% of nominal 100% level (5.5%)

Peak Audio Threshold Sets the threshold above which“SDI Embedded Ch (01 to 16) peak” alarms are triggered

-20 to 0 dBFS (-2 dBFS)

Low Audio Threshold Sets the threshold below which “SDI Embedded Ch (01 to 16) Low Audio” alarms are triggered

-80 to -30 dBFS (-60 dBFS)

Loss of Sound Threshold

Sets the the threshold below which “SDI Embedded Ch (01 to 16) Loss of Sound” alarms are triggered

-100 to -60 dBFS (-90 dBFS)

Audio Average Level Reporting

Enables audio average level reporting • Disable • Enable

D-VITC Line Select Selects the line for D-VITC presence reporting • 525: 1 - 525 (14) • 625: 1-625 (19)

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Chapter 3: Card-Edge and Parameter Operation

QSEE6800+H SQM Read-Only Parameters The following parameters can be viewed within Pilot or Navigator software.

Table 3-5. QSEE6800+H SQM Read-Only Parameters

Parameter(s) Description RangeSDI Embedded Audio Ch 1 Average Level Displays the embedded audio

average level for the channel -60 to 0 dBFS

SDI Embedded Audio Ch 2 Average Level

SDI Embedded Audio Ch 3 Average Level

SDI Embedded Audio Ch 4 Average Level

SDI Embedded Audio Ch 5 Average Level

SDI Embedded Audio Ch 6 Average Level

SDI Embedded Audio Ch 7 Average Level

SDI Embedded Audio Ch 8 Average Level

SDI Embedded Audio Ch 9 Average Level

SDI Embedded Audio Ch 10 Average Level

SDI Embedded Audio Ch 11 Average Level

SDI Embedded Audio Ch 12 Average Level

SDI Embedded Audio Ch 13 Average Level

SDI Embedded Audio Ch 14 Average Level

SDI Embedded Audio Ch 15 Average Level

SDI Embedded Audio Ch 16 Average Level

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Chapter 3: Card-Edge and Parameter Operation

LEDs The QSEE6800+H has ten monitoring LEDs that serve as a quick monitoring reference. Figure 3-2 shows the general location of the monitoring LEDs on a generic 6800+ module.

Figure 3-2. Location of QSEE6800+H LEDs

Figure 3-3. LED Positions

The status LEDs on the QSEE6800+H module are described in Figure 3-1 on page 24.

Status LEDsModule status LED

Active Link

MODULE STATUS

STATUS 8

STATUS 7

STATUS 6

STATUS 5

STATUS 3

STATUS 2

STATUS 1

STATUS 4

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Chapter 3: Card-Edge and Parameter Operation

Module Status LEDThe QSEE6800+H modules do not have card-edge alarms. Instead, the module status LED lights up if an error is detected. See Figure 3-2 on page 33 for the location of the LED, and Table 3-6 for a definition of the LED colors.

AlarmsAlarms are usually logged and monitored within available software control applications (for example, + Pilot Lite or Pilot). You can only identify alarms and differentiate between major and minor alarms within a software control application. See the appropriate software control user manual or online help for more information. Signal Quality Management (SQM) is a system for monitoring video and audio inputs. SQM alarms appear on the QSEE6800+H Input Control windows. All alarms can be enabled or disabled, so you can choose which alarms to monitor. Each alarm is configurable with the following features:• A Priority setting determines whether the alarm is major or minor.• A Trigger setting determines how long an alarm condition must

exist for before it is reported.• A Clear setting determines how long the condition must cease to

exist for before the alarm is deactivated.

NoteIf the LED is flashing red, please contact your Customer Service representative.

Table 3-6. Module Status LED Descriptions

LED Color Sequence MeaningOff There is no power to the module; the module

is not operational.

Green There is power to the module; the module is operating properly.

Red There is an alarm condition.

Flashing red The module has detected a hardware/firmware fault.

Amber The module is undergoing configuration.

NoteSQM requires CCS Pilot or Navigator version 3.2 or later.

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Chapter 3: Card-Edge and Parameter Operation

A Global Alarm Priority can be set for the QSEE6800+H module, and for each input to the module. (With Pilot or Navigator in Build mode, right click on the module or input and choose Configuration. The Report Alarms with Priority Greater Than: setting is on the Device tab.) If an alarm’s priority is at or above this setting, that alarm displays when it is triggered. Some alarms also have an associated tolerance parameter, for adjusting the level above or below which an alarm is triggered.Each alarm has an option for acknowledgement, so you can let other users on the network know that the alarm situation has been addressed. When an SQM alarm appears in the QSEE6800+H, the card-edge Module Status LED will turn red. SQM alarm names, thresholds, and other controls appear in Pilot and Navigator software only. SQM alarms are divided into three groups: • “QSEE6800+H SDI Video Alarms” on page 37• “QSEE6800+H SDI Embedded Audio Alarms” on page 39• “QSEE6800+H SDI Data Alarms” on page 40Unless otherwise indicated, the settings in Table 3-8 can be made for each SQM alarm within Pilot or Navigator software.

Table 3-7. Alarm Options

Alarm Option DescriptionEnable/Disable Toggle between Enabled and Disabled. If the alarm is

Enabled, an alarm condition will generate an alarm; if it is Disabled, the alarm condition will be ignored.

Alarm priority Choose whether a triggered alarm will be reported as major or minor. The range is 1 - 10. A priority of 6 or higher is a major alarm, and a priority of 5 or lower is a minor alarm.

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Chapter 3: Card-Edge and Parameter Operation

Trigger (s) Decide how long an alarm condition must exist (in seconds) before the alarm is triggered. If the alarm level is reached for less time than the Trigger duration, the alarm will not trigger. Choose any duration from 0 to 7200 (or 2 hours). If this option is set to 0 and the alarm condition exists for any period of time, the alarm will trigger.

Clear (s) Decide how long the alarm condition must abate before the alarm to be turned off. Choose any duration, measured in tenths of a second, from 0 to 7200 (or 2 hours). If this option is set to 0 and the alarm condition ceases for any period of time, the alarm will clear.

Ack Click here to allow other users on the network to see that you have acknowledged an active alarm.

Table 3-7. Alarm Options (Continued)

Alarm Option Description

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Chapter 3: Card-Edge and Parameter Operation

QSEE6800+H SDI Video AlarmsTable 3-8. SDI Video Alarms

Alarm Name Alarm DescriptionAlarm Option Default Settings

Enable/Disable

Alarm priority

Trigger (sec)

Clear (sec)

SDI Format Changed to 525

Reports that the video input format deviates from the video input standard set by the “SDI Expected Video Format” parameter

Enabled 1 2.0 2.0

SDI Format Changed to 625

SDI Format Changed to 1080i

SDI Format Changed to 1080p

SDI Format Changed to 720p

SDI EDH Error Reports recurring EDH errors in the standard definition video signal

Enabled 1 2.0 2.0

SDI CRC Error Reports recurring CRC errors in the high definition video signal

Enabled 1 2.0 2.0

SDI Loss of Video Reports that active HD or SD video has not been present

Enabled 6 2.0 2.0

SDI CC EIA/CEA-608-B Missing (525 only)

Reports that the standard definition CC data on line 21 field 1is not detected

Enabled 1 240.0 2.0

SDI CC EIA/CEA-708-B Missing

Reports that the high definition CC data on line 21 (284) is not detected

Enabled 1 240.0 2.0

SDI WSS Missing (625 only)

Reports that the presence of Wide screen Signaling for Wide screen Format is not detected

Enabled 1 240.0 2.0

SDI Luma Peak Reports that the HD or SD luma component has exceeded the threshold defined by the “Luminance Peak Threshold” parameter

Enabled 1 240.0 2.0

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Chapter 3: Card-Edge and Parameter Operation

SDI Luma Low Reports that the HD or SD luma component remains below the threshold defined by the “Luminance Low Threshold” parameter

Enabled 1 240.0 2.0

SDI Chroma Peak Reports that the HD or SD chroma component has exceeded the threshold defined by the “Chrominance Peak Threshold” parameter

Enabled 1 240.0 2.0

SDI Chroma Low Reports that the HD or SD chroma component remains below the threshold defined by the “Chrominance Low Threshold” parameter

Enabled 1 30.0 2.0

SDI Video Black Reports that the HD or SD video level does not exceed the level defined by the “Video Black Threshold” parameter

Enabled 6 240.0 2.0

SDI CC/XDS Data Missing (525 only)

Reports that the standard definition CC/Extended Data Services on line 21 field 2 is not detected

Enabled 1 240.0 2.0

SDI VChip Data Missing

Reports that VChip data is not present on Line 21 Field 2

Enabled 1 240.0 2.0

SDI Video Frozen Reports that the HD or SD content in the video frame is not changing

Enabled 1 30.0 2.0

Table 3-8. SDI Video Alarms (Continued)

Alarm Name Alarm DescriptionAlarm Option Default Settings

Enable/Disable

Alarm priority

Trigger (sec)

Clear (sec)

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Chapter 3: Card-Edge and Parameter Operation

QSEE6800+H SDI Embedded Audio AlarmsTable 3-9 lists QSEE6800+H’s embedded audio alarms. These alarms apply to audio that is embedded in either an HD or SD video stream.Note that alarm names that contain numbers in parentheses indicate a series of alarms that share the same description and alarm option default settings.

Table 3-9. SDI Embedded Audio Alarms for QSEE6800+H

Alarm Name Alarm Description

Alarm Option Default SettingsEnable/Disable Priority Trigger

(sec)Clear (sec)

SDI Embedded Ch (01 to 16) peak Detects that the peak audio level meets or exceeds the limit set in the “Peak Audio Threshold” parameter

Enabled 1 30.0 2.0

SDI Embedded Ch (01 to 16) Loss of Sound

Detects that the audio amplitude has fallen below the limit set in the “Loss of Sound Threshold” parameter

Enabled 1 30.0 2.0

SDI Embedded Ch (01 to 16) Vbit Set

Detects a set V-Bit in the embedded audio source

Enabled 1 1.0 2.0

SDI Embedded Ch (01 to 16) Low Audio

Detects that the peak audio sample has stayed below the level set in the “Low Audio Threshold” parameter

Enabled 1 30.0 2.0

SDI Embedded Ch (01 to 16) Missing

Reports if the SDI embedded audio channel is missing

Enabled 1 1.0 2.0

SDI Embedded Audio Group (1 to 4) Missing

Reports that the audio in the specified group is not present

Enabled 1 1.0 2.0

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Chapter 3: Card-Edge and Parameter Operation

QSEE6800+H SDI Data AlarmsTable 3-10 lists the QSEE6800+H’s data alarms:

Table 3-10. Data Alarms

Alarm Name Alarm DescriptionAlarm Option Default Settings

Enable/Disable Priority Trigger

(sec) Clear (sec)

SDI D_VITC Missing Reports that the D-VITC signal is not detected on the line defined by the “D-VITC Line Select” parameter

Enabled 1 30.0 2.0

SDI ATC Missing Reports that ATC packet information is not present

Enabled 1 30.0 2.0

40 QSEE6800+H Installation and Operation Manual

Chapter 4

CCS Operation

OverviewWhen using CCS software, such as Pilot or Navigator, you can view a QSEE6800+H Streaming Control window. This window can contain up to 8 thumbnails, plus an MPEG-4 player if you have the QSEE6800+HS option. You can set and monitor SQM parameters and alarms for each input to the module. In addition, in Navigator you can create a Graphical Navigation window with up to 32 thumbnails and 4 MPEG-4 players (with the QSEE6800+HS option). Thumbnails can provide a visual identification for which input has triggered an alarm. This chapter assumes a basic knowledge of how to use CCS software. See the Pilot or Navigator user guides and online help for detailed information on such functions as discovery, changing modes, and using the Navigation pane.While you can discover QSEE6800+H in CCS CoPilot, you cannot view streaming video or set or monitor SQM parameters and alarms.The following topics are discussed in this chapter:• “CCS PC System Requirements” on page 42• “Discovering QSEE6800+H Modules” on page 42• “Controlling QSEE6800+H Modules in Pilot or Navigator” on

page 44• “Building QSEE6800+ Pages in Navigator” on page 47• “Launching the QuickTime Player Outside Your CCS Software” on

page 53

NoteYou must have CCS Pilot or Navigator 3.2 or later to use the full features of the QSEE6800+H module.

QSEE6800+H Installation and Operation Manual 41

Chapter 4: CCS Operation

CCS PC System RequirementsFor successful streaming, the PC system requirements may exceed those required to run CCS Pilot or Navigator. For best results, your system should at least meet the following requirements:• P4 / 3 GHz, dual hyperthreading CPU with 1 GB of RAM• Windows 2000 or Windows XP operating system• Isolated 100Base-T networkSee your CCS Pilot or Navigator manual for a complete list of system hardware and software requirements.

Adding a License Key for MPEG-4 StreamingTo enter a license key to activate MPEG-4 streaming, your CCS Software must be in Control mode. Follow these steps:1. Select the QSEE6800+ module in the Navigation pane, right click

and select Control to open the module’s Control window. 2. If it is not already selected, click on the Streaming tab. 3. Type your license key in the Key field.If your license key is valid, the Options field will display High-End Streaming.

Discovering QSEE6800+H ModulesBefore you can view thumbnails and/or MPEG-4 video from a QSEE6800+ in Pilot or Navigator, you must first discover the QSEE6800+ module and save the results of the discovery.

NoteFor assistance with a license key, or to purchase a license key, please contact your sales representative.

42 QSEE6800+H Installation and Operation Manual

Chapter 4: CCS Operation

A QSEE6800+ module can have up to eight inputs. The inputs to the module appear as “contained” items beneath the QSEE6800+ module.

Figure 4-1. QSEE6800+ Module With Inputs

After discovery, your CCS software will recognize the different inputs to the QSEE6800+ module. It will retain the module name, signal standard, and module ID. If the input changes, the QSEE6800+ module will recognize this change without rediscovery.

FR6802+ frame

QSEE6800+H module

Inputs to QSEE6800+H module

NoteQSEE6800+H inputs will not appear when the module is discovered by + Pilot Lite.

QSEE6800+H Installation and Operation Manual 43

Chapter 4: CCS Operation

Controlling QSEE6800+H Modules in Pilot or Navigator

There is a Control window for each QSEE6800+ module. There is also a Control window for each input to the QSEE6800+ module.

Using the QSEE6800+H Control WindowTo open the QSEE6800+ module’s control window, while in Control mode, double click on the QSEE6800+ module in the Navigation pane. The QSEE6800+ control window has three tabs: • Stream tab (see “Setting QSEE6800+ Remote Control Parameters”

on page 26) • Display tab (see Figure 4-2)• Network tab (see “Multicasting” on page 45)The QSEE6800+ Specific Control window displays thumbnails for all the inputs into the module.

Figure 4-2. Control Window Display Tab for QSEE6800+

If an input is not connected, the thumbnail or MPEG-4 stream window will display “No Video Source.”

Waveform display

Vectorscope display

MPEG-4 stream is optional; see your sales representative for more information

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Each thumbnail has a variety of controls:

Figure 4-3. QSEE6800+ Thumbnail Buttons

Waveform and vectorscope are available on thumbnails only, not on MPEG-4 streaming video. • To view a thumbnail’s input through the vectorscope, click V. The

button turns yellow. Click V again to return to thumbnail display. • To view a thumbnail’s input through the waveform monitor, click

W. The button turns yellow. Click W again to return to thumbnail display.

To determine the line that is analyzed by the waveform or vectorscope, set the Line Number parameter in the sub-device’s Control window.To view a larger waveform or vectorscope, double click on the image. A pop-up window opens. To close the window, click on the X in the top right corner.

MulticastingQSEE6800+ modules use multicasting to stream thumbnails and/or MPEG-4 video simultaneously to multiple devices. Using multicasting means that a QSEE6800+ module uses the same amount of bandwidth regardless of the number of clients it transmits data to, rather than using bandwidth proportionally to a module’s number of clients, as in point-to-point communication.

Toggles Vector Display mode

Toggles Waveform Display mode

Audio meters

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If you have multiple QSEE6800+ modules, you must ensure that each module has an unique Multicast IP address. This is done using the Multicast IP parameter on the Stream tab of the module’s Control window.

Figure 4-4. QSEE6800+ Control Window Stream Tab

Any IP address from 224.0.1.0 to 239.255.255.255 is treated as a valid multicast address input.The Multicast TTL (Time-to-live) parameter determines how many network switches can exist between your device (in this case a QSEE6800+ module) and your client. Normally you should leave this setting at its default.

Selecting an MPEG-4 SourceWith the QSEE6800+HS option, you can monitor audio meters and video for any one of the eight inputs at 30 frames per second, while simultaneously monitoring the eight thumbnail inputs. Select the MPEG-4 input using the MPEG4 Video Source parameter.

MPEG-4 stream is optional; see your sales representative for more information.

Without the streaming option, a grey box will appear.

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Using the QSEE6800+ Input Control WindowIn the Navigation pane, the inputs are listed below the QSEE6800+ module. You can open a Control window for each input.

Figure 4-5. Control Window for an Input to a QSEE6800+

The Thumbnail tab contains control parameters for the thumbnail input and output. See Table 3-3 on page 29 for more information. The Parameters tab contains SQM parameters for the QSEE6800+ input. See Table 3-4 on page 31 for more information. The Alarms tab contains on this page are described in “Alarms” on page 34.

Building QSEE6800+ Pages in NavigatorThe QSEE6800+ Page Wizard allows you to create a Graphical Navigation page that contains thumbnails from more than one module at a time. You could also provide access on the QSEE6800+ page to the modules that are viewed on the inputs. In Navigator, a maximum of 32 thumbnails and 4 MPEG-4 players can run at the same time.

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Chapter 4: CCS Operation

Building a QSEE6800+ Page Using the WizardA wizard helps you create a streaming page in Navigator (you can’t make a streaming page in Pilot). Pages are built in Build mode. Follow this procedure: 1. From the main menu, choose File > New. The New Page wizard

opens. 2. Click on the Quality Control tab, and then double click the

Multi-Monitor View icon. The Page Wizard (step 1 of 2) opens.

3. Click Add to open a Device Selection window. 4. Select a QSEE6800+ module, or an input to a QSEE6800+ module.

On the Device Selection screen, you can see all the inputs to the module. • To add an individual input, choose it, and then click OK. • To add all the inputs for a QSEE6800+H module, choose the

module itself, and then click OK. You can only select one item at a time. To add another item, click Add again.On the Step 1 of 2 screen, you can switch the selected input for a QSEE6800+ module by clicking the Input field. This opens a drop-down menu that lists All plus each of the individual inputs. To add multiple inputs from the same QSEE6800+, select it multiple times in the Device Selection window. Each input to any particular QSEE6800+ module can only be selected once. If, for example, you choose a QSEE6800+ module, and an input to that module, you will receive an error message. You must resolve the problem (by removing one or more inputs from the list) before you can proceed to Step 2 of 2.

5. Click Next>> to proceed to the Step 2 of 2 screen.

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6. Choose the number of MPEG-4 players you wish to have on the Graphical Navigation page. You must have the QSEE6800+HS option to view video in an MPEG-4 player. If you don’t have the QSEE6800+HS option, or do not wish this page to contain an MPEG-4 player, click None. If you do not choose any MPEG-4 players, there will not be any Grid Layout options. Thumbnails will be laid out from left to right, top to bottom on your Graphical Navigation page. You can only have one MPEG-4 player per QSEE6800+H, and you can have a maximum of four in Navigator. If you choose One or Two MPEG-4 players, you can choose from four preset layouts. Select an option to view a preview of it on the Step 2 of 2 screen.

7. To apply a custom background (this is optional -- you can leave it white), click Select to browse for an image. For best results, your background should be the same size as the viewing area that it will be seen on. Otherwise it will be cropped or will leave blank areas.

8. Click Finish. Your page is built.

Switch to Control mode to view your page, or stay in Build mode to add or edit controls, change thumbnail sizes, etc.

Adding a QSEE6800+ Thumbnail or Stream to a Graphical Navigation Page

To add a thumbnail to any Graphical Navigation page, follow these steps: 1. In Build mode, drag a QSEE6800+H or a QSEE6800+ input node

from the Navigation Pane to a Graphical Navigation page. 2. Right click on the Input icon and then choose View > Thumbnail

or View > Stream (if you have the QSEE6800+HS option only). A streaming window replaces the Input icon on the Graphical Navigation page.

You can reposition the window by clicking on the thumbnail or MPEG-4 stream and dragging it to a new position while holding down the mouse.

NoteWhen you drag a QSEE6800+ input to a page and select MPEG-4 streaming for that input, every time you open that page in Control mode, all MPEG-4 broadcasts from that module will switch to the selected input. It is usually better to drag the module to the page and then select the input on the page itself.

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Chapter 4: CCS Operation

To adjust the settings, right click on the Thumbnail or Streaming monitor and select Properties. The Object Properties window opens:

Figure 4-6. Object Properties Streaming Player Tab

If the Streaming Player tab is not the active tab, click on it to bring it to the foreground. Settings are described in Table 4-1.

Table 4-1. Streaming Player Options

Option FunctionName Enter a label that will appear on the Graphical

Navigation page only; by default, the name is a combination of the module name and input UMD ID

Use name from module/input

Check here for the name to be a combination of the module name and the input UMD ID

Hide Player Controls Check here to turn off display of the thumbnail’s name, audio meters, alarm border and Waveform and Vectorscope buttons

Aspect Ratio For informational purposes only, displays either 4:3 or 16:9

URL When the streaming icon is associated with a QSEE6800+ module, this field has no effect.

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To change the size of a thumbnail, you can right click on it and choose Size, and then select from the menu that appears. Sizes are defined in Table 4-2:

Thumbnails and MPEG-4 video have the same features in a Graphical Navigation page that they have in a Control window. For more information on these features, see “Controlling QSEE6800+H Modules in Pilot or Navigator” on page 44.By default, wizard-generated thumbnails are low-resolution.

Table 4-2. Thumbnail Sizes for QSEE6800+

Resolution Low Quality Thumbnail

Medium Quality Thumbnail High Quality Thumbnail

Standard definition

128×96 192×144 256×192

High definition

128×72 192×108 256×144

SD/HD CIF MPEG-4

HD = Letterbox

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Chapter 4: CCS Operation

You can also drag the corners of a thumbnail or MPEG-4 stream to resize it. If you choose two thumbnails, you have additional options of Same Size, Same Width, and Same Height. These options set the resolution of all selected thumbnails to match the selected proportion of the last-selected thumbnail. When you switch to Build mode, you can click on a thumbnail and drag it to an MPEG-4 streaming box to immediately stream the video from that input.

Alarms MonitoringIn addition to the diagnostics window, alarms are indicated on the borders for both thumbnails and MPEG-4 streaming video on Graphical Navigation pages.

Figure 4-7. QSEE6800+ Thumbnail

The outside border of a thumbnail indicates its alarm level.

To set the global alarm priority for a QSEE6800+H module, or for an input to the module, follow these steps: 1. With Pilot or Navigator in Build mode, right click on the module or

input, and then choose Configuration.

Table 4-3. Alarm Color Indications

Alarm Level Border ColorNo alarm Black

Warning Yellow

Critical Red

Acknowledged Orange

The outer region of the thumbnail changes color to indicate an alarm level

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2. Click on the Device tab. 3. Use the Up and Down buttons to change the Global Alarm

Priority number. This determines the threshold above which alarms are triggered for the whole node.

If an alarm on the module or input is at or above the Global Alarm Priority, that alarm displays when it is triggered.You can set individual alarms to active or inactive status, define their alarm level, and in many cases define their trigger thresholds and durations. For more information, see the following tables: • “Alarm Options” on page 35• “SDI Video Alarms” on page 37• “SDI Embedded Audio Alarms for QSEE6800+H” on page 39• “Data Alarms” on page 40

Launching the QuickTime Player Outside Your CCS Software

You may need to launch a QuickTime player independent of your CCS Pilot or Navigator software; for example, to listen to audio. There are two methods for launching a QuickTime player: • “Launching the QuickTime Player From a Graphical Navigation

Window” on page 53• “Playing MPEG-4 Video from the Navigation Pane” on page 54

Launching the QuickTime Player From a Graphical Navigation Window

When you launch a Quicktime player to view streaming video, you can listen to the QSEE6800+H audio output, in addition to monitoring the video. To add a button to launch streaming video, follow these steps:1. With Navigator in Build mode, place a button on a Graphical

Navigation page. See your Navigator User Guide for more information.

2. Right-click on the button and select Properties... from the menu that appears.The Object Properties dialog box opens.

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Chapter 4: CCS Operation

3. Select the Rules tab, and then click the New Rule button.A new line appears in the Rules table.

4. In the new rule’s Event list, select OnMouseClick.The default Condition setting for this event is Always; you can leave that as it is, or you can change it by clicking the Condition button. See your Navigator User Guide for more information.

5. From the new rule’s Action list, select Launch Application.6. Click the Action Properties button.

The Action Property dialog opens. Fill it in with the following information:Command: c:\program files\quicktime\quicktimeplayer.exe (or the complete path to your QuickTime Player installation, if it differs from the above)Arguments: rtsp://[IP Address]:554/streaming(replace [IP Address] by the IP address of the QSEE6800+H module)You can leave the Initial Directory field blank.

7. Click OK to close the Action Properties dialog box. Close the Object Properties window by clicking the X in the top right corner.

When you enter Control mode, the new button will open a QuickTime Player and play streaming video from the selected source.

Playing MPEG-4 Video from the Navigation Pane To stream MPEG-4 video out of your QSEE6800+H module, you must have the QSEE6800+HS option. When monitoring an MPEG-4 stream from QSEE6800+H by launching a QuickTime player, you can hear monitoring audio in addition to viewing the video stream. To add a device icon to launch streaming video from the Navigation pane, follow these steps:1. With Pilot or Navigator in Build mode, under the Network,

Discovery, or Temporary folder of the Navigation window, right-click and select Create > Server. This will create a Server icon in the Navigation window.

NoteNavigator is compatible with QuickTime version 7.1.

NotePilot and Navigator are compatible with QuickTime version 7.0.4.

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2. Right-click on the server icon, and then select Properties... from the menu that appears.The Navigation Properties dialog box opens.

3. Select the Command tab, and fill it in with the following information:Operation: ControlCommand: c:\program files\quicktime\quicktimeplayer.exe(or the complete path to your QuickTime Player installation, if it differs from the above)Arguments: rtsp://[IP Address]:554/streaming (replace [IP Address] by the IP address of the QSEE6800+ module) You can leave the Initial Directory field blank.

4. Close the Navigation Properties dialog box by clicking the X in the top right corner.

When you enter Control mode, double-click on the server icon. This will open a QuickTime Player and play MPEG-4 streaming video from the specified source.

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56 QSEE6800+H Installation and Operation Manual

Chapter 5

Specifications

OverviewThe following specification tables appear in this chapter:• “Video Input” on page 58• “Video Output” on page 59• “Power Consumption” on page 60Specifications and designs are subject to change without notice.

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Chapter 5: Specifications

Video Input

HD-SDI Video Input

SD-SDI Video Input

Table 5-1. HD SDI Video Input

Item SpecificationsStandard • 1080i59.94

• 1080i50• 720p59.94 • 720p50 • 1080p23.98

Connector BNC per IEC 169-8

Impedance 75Ω

Return loss 15 dB typical up to 1485 MHz

Equalization Adaptive cable equalization for up to 388 ft (100 m) (typical) of Belden 8281) or 492 ft (150 m) (typical of Belden 1694A co-axial cable)

Table 5-2. SDI Video Input

Item SpecificationsStandard SMPTE 259M-C, 270 Mbps, 525/625 component

Connector BNC per IEC 169-8

Impedance 75Ω

Return loss 15 dB typical up to 5 MHz to 270 MHz

Equalization > 23 dB Belden 8281 cable

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Chapter 5: Specifications

Video Output

Thumbnail Streaming

High Quality Streaming

Table 5-3. Thumbnail Streaming Output

Item SpecificationsConnector RJ-45

Thumbnail JPEG

Thumbnail resolution (SD)

• Low (128×96)• Medium (192×144)• High (256×192)

Thumbnail resolution (HD)

• Low (128×72)• Medium (192×108)• High (256×144)

Refresh rate Up to 2 frames per second

Table 5-4. High Quality Streaming

Item SpecificationStandard MPEG-4

Size (SD) CIF• 352×240 for 525• 352×288 for 625

Size (HD) CIF letterbox

Refresh rate Up to 30 frames per second

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Chapter 5: Specifications

Power Consumption

Operating TemperatureThe operating temperature for QSEE6800+H modules is 41° to 113°F (5° to 45°C).

Table 5-5. Power Consumption

Module Power ConsumptionQSEE6800+H 12W on +6.8 V supply

60 QSEE6800+H Installation and Operation Manual

Appendix A

Communication and ControlTroubleshooting Tips

OverviewFind the following troubleshooting information in this appendix:• “General Troubleshooting Steps” on page 62• “Software Communication and Control Issues” on page 62• “Hardware Communication and Control Issues” on page 66• “Contacting Customer Service” on page 66

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Appendix A: Communication and Control Troubleshooting Tips

General Troubleshooting StepsFollow these steps in troubleshooting 6800+ product problems:1. Review the “Software Communication and Control Issues” on

page 62 outlined in this chapter.2. Search this product manual and other associated documentation for

answers to your question.Product documentation (including manuals, online help, application notes, erratas, product release notes, and more) can be found on our Web site (Support section), along with technical support information, training information, product downloads, and the product knowledge base.

3. Contact your Customer Service representative if, after following these initial steps, you cannot resolve the issue.To contact Customer Service, see “Contacting Customer Service” on page 66.

Software Communication and Control Issues• “+ Pilot Lite Fails to Communicate with Installed Modules” on

page 63• “+ Pilot Lite Does Not Find All Modules in Frame” on page 64• “+ Pilot Lite or CCS Software Application Not Responding” on

page 65• “+ Pilot Lite Cannot Control a Module Showing

in the Control Window” on page 65• “+ Pilot Lite Status Bar Reports “Not Ready”” on page 65• “CCS Software Application or Remote Control Panel Does Not

Communicate with Module” on page 65• “Alarm Query Fails When a Device Reboots” on page 66

NoteAssociated documentation for 6800+ series products can generally be found in the product-specific manual that accompanies every module, in the FR6802+ Frame Installation and Operation Manual, and in the 6800+ Safety Instructions and Standards Manual.

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+ Pilot Lite Fails to Communicate with Installed ModulesConfirm that the following items are not the reason for the communication failure:• Proper module slot has not been specified (+ Pilot Lite is not

communicating with the appropriate slot). See your FR6802+ Frame Installation and Operation Manual for more information on slot identification.

• COM port is used elsewhere (Check that the correct COM port is configured in + Pilot Lite and that another application is not using that COM port).

• Actual frame ID does not match with the two DIP switch settings in the back of the frame (+ Pilot Lite is not communicating with the proper frame). See your FR6802+ Frame Installation and Operation Manual for more information on frame ID switch settings.

• Null modem cable is not being used. Between the PC running + Pilot Lite and the FR6802+ frame, there should be a null RS-232 modem cable. At minimum, this requires that pins 2 and 3 are crossed and 5 to 5 for ground.

• ICE6800+ module is installed in the frame (+ Pilot Lite control is disabled if an ICE6800+ module is installed in the frame; ICE6800+ modules are used for CCS control).

• A legacy 6800 series product is in the frame. + Pilot Lite cannot communicate with legacy 6800 series products. They will not be discovered or controlled by + Pilot Lite, although they can be installed in the FR6802+ frame and work using card edge controls. The module must be from the 6800+ product family.

• Check that the back module does not have any bent pins, following this procedure:a. Unplug the front module. b. Unscrew and remove the back module.

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Appendix A: Communication and Control Troubleshooting Tips

c. View the 20-pin spring connector at the bottom of the back module.( See Figure A-1.)

Figure A-1. Back Module to Front Module Connector

This connector should not have any bent or pressed pins. Even a slightly depressed or bent pin may cause genlock issues.

d. If there are bent pins, carefully reposition them to their correct positions. If this is not possible, contact Customer Service to exchange the back module.

+ Pilot Lite Does Not Find All Modules in FrameIf a discovery is started too soon after frame power-up, + Pilot Lite will not find all the installed modules. Refresh + Pilot Lite (File > Refresh), and ensure that installed modules are fully powered-up first before discovery.If a module is plugged into the frame after a discovery, + Pilot Lite does not automatically detect the module. Refresh + Pilot Lite (File > Refresh) to discover the newly installed module.If a Legacy 6800 series product is in the frame, + Pilot Lite will not detect it. + Pilot Lite cannot communicate with legacy 6800 series products. They will not be discovered or controlled by + Pilot Lite although they can be installed in the FR6802+ frame and work using card edge controls. For + Pilot Lite to find a module, it must be from the 6800+ product family.

20-pin connector

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Appendix A: Communication and Control Troubleshooting Tips

+ Pilot Lite or CCS Software Application Not Responding+ Pilot Lite and CCS applications such as Navigator or Pilot cannot run on the same PC at the same time. Both applications can be installed, but only one can be opened at a time.

+ Pilot Lite Cannot Control a Module Showing in the Control Window

Check the following: • Did you physically set the jumper for local control? If so, set this

jumper to the REM position for remote control.• Does the card name in the control window physically match the

card type in the frame? • Is the module properly seated in the frame? Check the positioning

of the module in its slot in the frame.• Does the Control window indicate the device is “ready”? The

device may be powered off or disconnected from the network.

+ Pilot Lite Status Bar Reports “Not Ready”+ Pilot Lite reports each device’s connection status in the status bar. If the connection status message reads “Not Ready,” check the following:• Is the module properly seated in the frame? Check the position of

the module in the frame.• Is the frame connected to the network? Check the device’s network

connection.If the status bar still reports no status or “Not Ready” for the frame or device, try restarting + Pilot Lite.

CCS Software Application or Remote Control Panel Does Not Communicate with Module

CCS software applications (such as Pilot, CoPilot, and Navigator) and remote control panels require the purchase and installation of an ICE6800+ module in an FR6802+ frame in order to communicate remotely via Ethernet.

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Appendix A: Communication and Control Troubleshooting Tips

Alarm Query Fails When a Device RebootsWhen you reboot a device connected to your PC, the alarm traffic hitting the network may cause an alarm query request to time out and fail. While the query does not automatically retry, it will post an “Alarm query failed” message to the Diagnostics window.To clear an “Alarm query failed” message, right-click inside the Diagnostics window, and then select Refresh from the resulting context menu.

Hardware Communication and Control Issues• “Frames Fail to Communicate with the PC after a Power Failure”

on page 66• “Module Does Not Seem to Work” on page 66

Frames Fail to Communicate with the PC after a Power Failure

You must exit the software and restart after the frame recovers from its power failure. To restore communications between the PC and the frames, ensure that the frames have three or more minutes to recover from the power failure before you exit the application and restart the PC.

Module Does Not Seem to WorkAlthough the following troubleshooting tips may seem obvious, please take the time to ensure the following:• All appropriate rear connections are securely made• The board is securely installed (with no bent pins)• The frame is turned on

Contacting Customer ServiceWe are committed to providing round-the-clock, 24-hour service to our customers around the world. Visit our Web site for information on how to contact the Customer Service team in your geographical region.

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Index

KeywordsAAcknowledge alarms 36Add Upgrade Files box 20Alarm query failed 66Alarms 34–40

acknowledge 35audio, embedded 39closed captioning 37data 40enable/disable 35format change 37general options 36monitoring in Pilot and Navigator 52priority 35trigger and clear duration 35video - HD and SD 37

Application not responding 65Audio alarms 39

BBack connector 5, 9Bank select 24BNC connector 58

CCard-edge parameters 24CCS application 65Clear duration, alarms 36Clip 26Closed captioning not present alarm 37Communication failure, frame 66Connections 12Connector, video 58Control problems 65Control window 44Controls 3CoPilot 65Copyrights iiCorrecting a failed upgrade 17

DData alarms 40Data I/O output 60Default parameter settings 22, 23–32Description, product 2Disable alarms 35Discovering modules 42

failure 64Drag-and-drop method of upgrading 16

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Index

EEnable alarms 35Equalization 58Extractor handle location 3

FFirmware updating 14–20FR6802+ frames 7, 11Front module

installation 11

GGraphical Navigation pages 47

adding a streaming item 49

HHardware version 22

IImpedance 58Inputs

control window 47discovery 42parameters 29

Installation 7, 11Installed modules 64

JJumper CJ1 for local/remote control 3

LLED locations 3LEDs

module status 34monitoring 33

parameter indicators 24positions on module 33

License key 20Local control 65

jumper 4

MMaking connections 12Manual information vii–viiiMaximum allowable power ratings 8Mode select rotary switch 3, 4Modules

discovery 42not found error 64parameters 26removing 11status LEDs 3, 4, 34

MPEG-4adding to a Graphical Navigation page 49configuring 54configuring video 54license key 20

NNavigation Properties box 17, 19Navigation toggle switch 4, 23Navigator 41–52, 65

building pages 47configuring MPEG-4 54configuring network for 12Control window 44input control window 47

Network configurations 12Network connection 65New Page wizard 48Not ready status 65

68 QSEE6800+H Installation and Operation Manual

Index

OOperating notes 22Operating temperature 60Operation 21–55

PPacking list 9Parameters

card-edge 24defaults 31input 29list 23recall defaults 22remote control parameters 26saving and restoring 22SQM 31, 32

PC system requirements 42Pilot 41–55, 65

configuring MPEG-4 54configuring network for 12Control window 44input control window 47

Pilot Lite 63Power

consumption 8, 60dissipation 8frame ratings 8

Power failure 66Precautions, safety xiiPriority, alarms 35Product description 2Product servicing ix

QQuickTime monitoring 54

RReboot device 66Recall default parameter settings 22Remote control 65

jumper 3parameters 26

Removing modules 11Return loss 58, 59Returning a product ixRevision history of the manual viiRoHS-compliance xRotary switch 3

SSafety precautions xiiSerial digital video input 58Shipping and unpacking a product ixShipping information ixSoftware (firmware) updating 14–20Software (firmware) version 22Specifications 57SQM alarms 34

embedded audio 39options 35timecode 40video 37

SQM parameters 31, 32Standards

RoHS compliance xWEEE compliance xi

Status not ready 65Support documents viiiSystem requirements 42

TTemperature 60

QSEE6800+H Installation and Operation Manual 69

Index

Thumbnail display modes 45Thumbnails

adding to a Graphical Navigation page 49sizes 51

Trademarks iiTrigger duration, alarms 36Troubleshooting 61–66

communication 63control 65installation 66

UUnpacking modules ix, 9Upgrading module software 14–20

Usable slots 8

VVector display mode 45Video input connector 58Video output 59

WWarranty information iiWaveform display mode 45WEEE compliance xiWizard 48Writing conventions viii

70 QSEE6800+H Installation and Operation Manual

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Copyright © 2006 Harris Corporation

Harris and Leitch are registered trademarks of Harris Corporation. Trademarks and tradenames are the property of their respective companies.