healthsupport service centres graham jenkins. healthsupport service centres hssc parramatta...
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HealthSupport Service Centres
Graham Jenkins
HealthSupport Service Centres
HSSC Parramatta (Formerly Penrith)
– Transition of the established SWAHS Business House
HSSC Newcastle (Greenfield establishment)
– Firstly HNEAHS followed closely by NCAHS
Sydney WestAHS
Greater West AHS Greater
Southern AHS
Children's Hospital
HealthTechnology
IMETAHS
HealthSupportService Centre Parramatta
Provides computing infrastructure with associated technical support.
Provides centralised management of FMIS, HIMF on a single instance &
transaction processing
TresillianFamily Care
Centres
HealthSupport
Sydney South West
AHS
SMARTBUYGateway for transmission of purchase
orders to vendors
staff
VMOs
creditors
Health Item Master FileProduct Identification
Management
Product Item Master FileEAN NET GS 1
content aggregator
Vendorssupply product information to GS 1
receive purchase orders from HSSC Parramatta for multiple delivery points.
Deliver goods & services in accordance with PO instructions.
Supply invoices to HSSC Parramatta for processing.
Interface to SMARTBUYTransmission of client
payments
HealthTechnology
NSWAmbulance
Justice Health
HealthSupport
Service Centre Parramatta
Transition Timetable
Already transitioned
– Finance
– Procurement & Logistics
– Payroll
Co Management
– Procurement & Logistics
Yet to Transition
Payroll
SSWAHS, Justice Health
Sydney West Business House
– SWAHS, CHW, GWAHS, GSAHS, HealthSupport, HealthTechnology, IMET
– SWAHS
– SWAHS, GWAHS, CHW,
GSAHS, GWAHS, CHW
GSAHS (December ’07), Justice Health)
Finance, Procurement & Logistics, Payroll
Northern Sydney Central Coast
AHS
North CoastAHS
HealthTechnology
South East Sydney
IllawarraAHS
HSSCNewcastle
Provides computing infrastructure with associated technical support.
Provides centralised management of FMIS on a single instance &
transaction processing of agreed high volume activities
SMARTBUYGateway for transmission of purchase
orders to vendorsstaffVMOs
creditors
Health Item Master FileProduct Identification
Management
Product Item Master File
EAN NET GS 1
content aggregator
Vendorssupply product information to GS 1
receive purchase orders from HSSC Newcastle for multiple delivery points.
Deliver goods & services in accordance with PO instructions.
Supply invoices to HSSC Newcastle for processing.
Interface to SMARTBUY
HunterNew England
AHS
Transmission of client payments
HealthSupport
Service Centre Newcastle
Transition Timetable
Establishment HSSC Newcastle
– Finance
– Procurement & Logistics
– Payroll
Next to transition
Followed by
HNEAHS
1 December 2007
1 December 2007
18 September 2007
NCAHS – 5 October 2007
NSCCAHS
SESIAHS
Generic Model
Customer Health
ServicesHealthSuppo
rt
Authorise transactions
Process transactions
NSW Health
Overall Policy and Strategic Direction
Service Partnership Agreement
End StateBusiness Model
End State Business Model
To commence 1 July 2008
Business Factors
– Interim build Oracle FMIS – single instance, SCOA,HIMF
– Go live for HSSC Parramatta then HSSC Newcastle
– HealthSupport will administer the FMIS
Procurement Services– Health Item Master File (and associated standards)– Requisitioning - delegation with Customer Health Service– Purchase Order Processing - HealthSupport Purchase Orders– Goods Receiving – at delivery destination
Logistics• Warehousing – transitioned to HealthSupport
End State Business Model
Financial Services
– Accounts Receivable - Sundry Debtors
– Receipting by Customer Health Service
– Accounts Payable – process HSSC invoices & others
– VMO Processing
– Cash Management – Respective organisations’ responsibility
– Fixed Assets
– General Ledger
– General Ledger Maintenance
– FMIS Interfacing
End State Business Model
Financial Services (continued)
– Period End Reporting
– Budget Allocation
– Balance Sheet Reconciliations
– Taxation
Payroll
– Rostering
– Payroll Processing
TransitionalBusiness Model
Transitional Business Model
Differences to End State Business Model
In place from 2 October ‘07 to 30 June ’08
Procurement– Item Master File – No Change
– Requisitioning – No Change
– Purchase Order Processing
– Purchase Orders Raised in the Customer’s Name not in the Name of HealthSupport
– Goods Receiving – No Change
Transitional Business Model
Logistics
– Warehousing – No Change
Financial Services
– Accounts Receivable – Sundry Debtors – No Change
– Accounts Payable
– Invoices processed will be in the Customer’s Name
– Prepayment runs to the Customer for Approval
– Customer Authorises Payment to Creditors (Suppliers)
Transitional Business Model
Financial Services – continued
– VMO Processing – No Change
– Cash Management
– Payment to Suppliers is directly from the Customer’s Bank Account
– Fixed Assets – No Change
– General Ledger – No Change
– General Ledger Maintenance – No Change
– FMIS Interfacing – No Change
Transitional Business Model
Financial Services – continued– Period End Reporting – No Change
– Budget Allocation – No Change
– Balance Sheet Reconciliations – No Change
– Taxation
– Customers will be responsible for compiling BAS
Payroll– Rostering – No Change
– Payroll Processing – No Change
Procurement & Logistics
Implementation
Health Item Master File (HIMF) Implementation
• HIMF Installed on interim State Based Build FMIS
• HSSC Parramatta and HSSC Newcastle items mapped
• Health Services required to use after transition.
• Mapping from existing Health Service catalogues to the State-wide HIMF will need to occur
• Health Service Items mapped to the HIMF will be loaded into the Health Service Oracle FMIS Inventory Organisations
Health Item Master File Implementation
Customer Health Service will ensure that all Warehouses are re-labelled
Ward/unit imprest areas re-labelling:
– Required
– Health Service responsibility
– Gradual change
Non Oracle FMIS systems items remain responsibility of Customer Health Service.
Principles for Inventory Transfer to HealthSupport
HealthSupport will be taking on responsibility for warehouses and stock (in the end state model)
HealthSupport Service Centres (HSSCs Newcastle and Parramatta) will be managing inventory
Inventory value as agreed by the Customer Health Service and HealthSupport based on book value, excluding;– Obsolescent stock - items which have not been transacted
for a period of six months or more
– Out of date or expired items
Principles for Inventory Transfer to HealthSupport
• HealthSupport discontinuing over time:• Printed forms / Stationery
• Food items
• Maintenance items and spare parts
• Arrangements to be agreed prior to any changes
• HealthSupport assumes Health Services are conducting regular cycle counts - HealthSupport may undertake some stock counts prior to take on
• Warehouse rationalisation in some areas
Shared Human Resources &
Payroll
End State Shared HR Services
Business Models
End State Business Model General Principles
Business Factors
Transitional HRIS
End State HRIS
ES80 serversNewcastle
CURRENT STATE INTERIM STATE END STATE
DYNIXSequel Server
WSAHS
YET TO TRANSITION• SSWAHS
• JUSTICE HEALTH• GSAHS• AMBULANCE (TBD)
HSSC NewcastleHSSC Parramatta
Human Resource Information System – Database consolidation
YET TO TRANSITION
• NCAHS• NSCCAHS• SESIAHS
HSSC Newcastle
• HNEAHS• NCAHS• NSCCAHS• SESIAHS
VMSES45 Server
HNEAHS
SSWAHSHosting
Phase 1 - Managed by SSWAHS
Phase 2 – Managed by HealthSupport
HSSC Parramatta AND HSSC Newcastle
TO MIGRATE TO SBB
ROSTER APPLICATIONTo be determined
ROSTER APPLICATIONSROMULUSPROACTKRONOS
ROSTER ON
HSSC Parramatta• SWAHS• CHW• TRESILLIAN• AMBULANCE (TBD)• HEALTHTECHNOLOGY• HEALTHSUPPORT• IMET• JUSTICE HEALTH• GSAHS
Oracle HRIS
• WAHS incl.• CHW• TRESILLIAN• HEALTHTECHNOLOGY• HEALTHSUPPORT• IMET
GWAHS
VMSES45 Server
ROSTER APPLICATIONSROMULUSPROACT
KRONOS ONE STAFF
ROSTER APPLICATIONSROMULUSPROACTKRONOS
ROSTER ON
Nov 2009Sept 2007 May 2009Dec 2008Aug 2007TIMELINE
First Implementation
Third Implementation
Second Implementation
End State Business Model
Corporate Systems - Indicative Schedule
FY 2007/2008 FY 2008/2009 FY 2009/2010
Jun-08 Jun-09 Jun-10
Phase 1 Project Kick-off
Phase 1 State Based Build & Design Phase 1 SBB
Treasury Funding Decision Phase 2
Phase 1: Pilot Rollout
Phase 1: Rollout 2
Phase 1: Rollout 3
Phase 2 Procurement
Phase 2 Business Case & Gateway
Review
Phase 2 Commences
End State Business Model
Shared HR Services Scope
Recruitment
Employee Services (Salary Packaging Optional)
Payroll Services
HRIS System Administration
End State Business Model
Recruitment Services
– Recruitment Planning
– Job Evaluation
– Recruitment Approvals
– Advertising
– Job Application Management
– Selection Management
– Appointments
End State Business Model
Employee Services (Salary Packaging Optional)
End State Business Model
Payroll Services– Payroll Processing and Reporting
– Separations
– Superannuation
HealthSupport Service Centres
QUESTIONS