heathscene autum/winter 2012

Heathscene

Great Place • Great Community • Great Future

winter 2011/12

Recycling award for Surrey Heath

Festive events for your calendar

Christmas wastecollection dates

Recycling award for Surrey Heath

Festive events for your calendar

Christmas wastecollection dates

2 I Heathscene I www.surreyheath.gov.uk

Keep Warm

this Winter ..

FREEThermal Linings

Upgrade on ALL lined curtain orders!

Offer ends 31.01.12

www.surreyheath.gov.uk I Heathscene I 3

Copywriting by: Ian Macey, Jennifer Humphreys andBridget Maume, Surrey Heath Borough Council

Designed and printed by: Frontline,Ashdown House, Charlwoods Road, East Grinstead, West Sussex RH19 2HJ

Published by: Surrey Heath Borough Council, Email [email protected] Tel: 01276 707100

If you require this magazine in a different format, please call the media & marketing team on 01276 707312.

Copyright © Surrey Heath Borough Council.

Promote your business with Surrey Heath Borough CouncilWould you like the opportunity to promoteyour business to 36,000 households inSurrey Heath?Surrey Heath Borough Council is nowoffering advertising space at competitiverates in Heathscene magazine, distributedto every household in the borough.

For further information contact Frontline on01342 312570 or [email protected]

In July Surrey Heath BoroughCouncil won a National RecyclingAward for its work to boost recycling inthe borough. The council was chosenfor the award, held proudly aloft byRoary on the cover of this magazine,because its recycling rates haveincreased from 32% to an amazing64%. Find out more on the award andrecycling on pages 12 – 13.

Another large scale project gainingmomentum is the regeneration ofCamberley Town Centre which beganwith the redevelopment of Park Streetand the opening of the Atrium in 2008but is likely to continue for some yearsto come. Go to page 5 to find out aboutthe Council’s vision.

Finally, with the Christmas frenzylooming, please don’t forget to stop andtake advantage of some of the greatthings happening in the borough overthe festive period. See pages 8 - 9 formore information.

Have a great winter!

Daniel HarrisonMedia & Marketing Manager

Social NetworkingIf you want to hear all the latest news,information, alerts and updates, whynot ‘like’ our Facebook page and follow us on Twitter.www.facebook.com/surreyheath

www.twitter.com/surreyheath

Editor’scolumn

contents

Camberley Town Centre Businesses say ’Yes’ to BID 4

101 - The new police non-emergency number 4

Tell Us Once 4

The Camberley Vision 5

Preparing for colder weather 6

24 hour council tax information service 6

Create a Big Splash at The Arena! 7

Christmas comes to Camberley 8

The Camberley Theatre invites you to the best ball in town! 9

Winners of Surrey Heath in Bloom 2011 10

Winter Walks and Events 11

Recycling award for Surrey Heath 12 – 13

What’s on at Surrey Heath Museum 14

Changes to sewer ownership 14

Help available for switch to digital TV 16

Live Your Life Your Way 16

Get composting this autumn 17

Frimley Lodge gets Green Flag Award for the 11th year 17

Get ready for the Chobham Village Christmas Extravaganza 17

The subtle signs of Domestic Abuse 18

Stay safe in the dark 19

A friend to benefit your local community 20

Do you know the food hygiene rating of your favourite eatery? 20

Volunteering opportunities for young people 21

Tomlinscote Vocational Centre opens 21

A-Z of local services 23

Find us on

Facebook

council


The Yes vote sent out a positivemessage that businesses inCamberley Town Centre are willing towork in partnership to fund agreedadditional projects and initiatives, toimprove the local environment andenhance the identity of the area,despite the current economicchallenges.

The BID commenced in October andwill run for a five year term. All eligiblebusinesses or properties in Camberleytown centre will be billed for 1.5% oftheir rateable value each year. It isanticipated that over the five years,nearly £1.5 million will be generated to

fund additional projects and servicesset out in the BID Proposal.

The BID was promoted by theCollectively Camberley Task Groupconsisting of key businesses in thearea and chaired by Glen Fulton,General Manager of The Mall whosaid: “The result of the ballot was avery positive day for businesses in

Camberley Town Centre and I wouldlike to thank them. With theestablishment of the BID, we will nowbe able to deliver a whole range ofimprovements to the area. I believethe result also demonstrates thatbusinesses understand the realdifference that a BID can make to an area.

Camberley Town Centre Businesses say ’Yes’to a Business Improvement District In July this year, businesses and organisations in Camberley Town Centre made their voices heard andvoted in favour of taking more control over their futures by setting up a new Business ImprovementDistrict (BID).

The Collectively Camberley BID will be run through an independent not for profit company governed by a Board of Directors elected fromthe BID levy paying businesses. It will deliver on four key projects:

• Marketing and Promotion of the Town Centre

• Access, including car parking promotions

• Improving the attractiveness of the town centre

• Business Support, including negotiating reductions for some routine services

Tell Us OnceLosing a loved one is hardenough without having lots ofcalls and paperwork to deal with.A new 'Tell Us Once' service willnow make it as easy as possiblefor people to inform local andcentral government departmentsabout a death, at the same time.There is no charge for using theTell Us Once service.Surrey residents will be offeredthe service when registering adeath, enabling the registrar toinform the relevant services. Organisations or services that Tell Us Once is able to assistnotifying include the Identity andPassport Service, The Driver andVehicle Licensing Authority, theDepartment for Work andPensions, libraries and electoralservices.For more information about the Tell Us Once service, call 0300 200 1002 or visitwww.surreyheath.gov.uk/tellusonce

Call 101 to report crimes that donot require an urgent response,to contact the police with ageneral enquiry or to speak to alocal officer. For example, call101:

• If your car has been stolen

• If your property has beendamaged

• If you want to give the policeinformation about crime in yourarea.

101 is easy to remember andcosts only 15p from landlinesand mobile phones per call, nomatter what time of day or how

long you are on the phone. Callsfrom telephone boxes are free.

The geographic number 01483 571212 will remain forcustomers who may be unable to use the 101 service (forexample, those calling fromabroad) or you can also report acrime online atwww.surrey.police.uk

If you are hard of hearing orspeech impaired, text the policeon 07786 204020.

Always call 999 in anemergency.

101 - The new police non-emergency number

101 is the new number to telephoneyour local police when it’s less urgentthan 999. 101 replaces 0845 125 2222 and is available 24hours a day, seven days a week.

Regular visitors to Camberley Town Centre couldn’t fail to notice the dramatic changes that havetaken place in recent years. The most significant being the redevelopment of Park Street and theopening of the Atrium Leisure and Retail complex in 2008. However, as far as Surrey HeathBorough Council is concerned this is only the start!

camberley town centre

Number one priorityIn 2010 the council published its2020 Strategy which placeddelivering an improved CamberleyTown Centre as its number onepriority. This includes theregeneration of the town as awhole with specific attention beinggiven to the redevelopment of theA30 frontage.

A resilient townPractically every shopping centre inthe UK has been affected by theongoing recession and Camberley

is no exception. However, despitelosing a number of businesses,including some big high streetnames, Camberley has managedto survive and even thrive to theextent that in 2010 it wasrecognised as the town recoveringfrom recession faster thananywhere else in Britain*.

Hive of ActivityCamberley is most definitely goingplaces. Since the opening of theAtrium, the town has been aconstant hive of activity with

numerous new shops opening,ranging from well known brands tosmall independents as well asrestaurants, hotels and residentialdevelopments. The council iscurrently working with partners tomaintain this momentum towardsthe next phase of regeneration.

To find out more about the council’svision for Camberley go towww.camberleyvision.com

*Experian, September 2010

www.camberleyvision.com I Heathscene I 5

Work Shop Play> > Live >>

The Camberley Vision

Artists impressions of how Camberley Town Centre could look


council

Preparing forcolder weather

24 hourcouncil taxinformationservice

In the event of similar weatherconditions seen last year, updatesand information are available from www.surreyheath.gov.uk oron our Twitter atwww.twitter.com/surreyheath.

In case of adverse weather, SurreyCounty Council’s winter fleet hasbeen extended to help clearSurrey’s roads, including 50farmers, Surrey’s 4x4 group and afurther ten snow ploughs.Additionally Surrey Heath BoroughCouncil will receive double theamount of grit to spread in towncentres this year.

Residents are being asked to planahead for winter by preparing their

vehicles, checking travel routes,local weather forecasts, keeping upto date with the latest warnings,looking out for neighbours andclearing snow from their footpathsand driveways with care.

More information and advice,including details of servicesaffected by bad weather, prioritygritting routes and grit bin locations can be found atwww.surreycc.gov.uk/winter. Youcan also follow Surrey CountyCouncil and BBC Surrey’s newtwitter feed, providing updates onroadworks, traffic and news suchas gritting activity atwww.twitter.com/surreytravel

With winter approaching, it’s important to know where tofind out the latest information about council services whenthere’s snow or icy conditions.

Surrey Heath residents cannow access a comprehensiverange of information aboutCouncil Tax, 24 hours a day,365 days a year.

The Council Tax InformationService gives residents quickaccess via telephone tofrequently requestedinformation, as well asproviding the ability to passon details to the council. The service is simple to use and there is no callwaiting queue.

The council’s corporateportfolio holder Cllr ColinDougan said: “Introducingthis new 24 hour telephoneservice is another importantstep in our continued goal toenhance customer service.The new easy-to-use systemwill mean straightforwardenquiries can be answered atany time. It will also enableour customer serviceadvisors to spend time onmore complex or urgentenquiries and with customerswho may need a greaterdegree of support.”

The service is available onthe local charge number01276 707176.

arts & leisure

www.surreyheath.gov.uk/leisure I Heathscene I 7

Create a Big Splash at The Arena!

The Arena Leisure Centre hasjoined forces with British Swimmingand the BBC to deliver the BigSplash and inspire the nation toswim.

The pool will be offering a numberof exciting Big Splash activitiesincluding all sessions below;

Casual SwimmingSwimming is a fantastic way tohave fun and keep fit for all ages.Pop along to our casual swimmingsessions running daily. Please viewthe timetable atwww.arenaleisurecentre.co.uk

Adult £4.00Senior/Student £2.60

Under 3s FREE3 years and over £2.60

Disabled £2.60

Don’t forget a pound coin for yourlocker.

Learn to Swim ProgrammeLessons available from Parent andBaby to Adults

Are you an adult that can’t swimand have no water confidence? A special offer is available of 8 Lessons for just £30. Lessonstake place on:

Tuesday 11.15am - 12.00pm.

Thursday 7.45pm - 8.30pm.

For further details on swimminglessons or to book your place, call01276 417119 or [email protected]

Do you swim twice a weekor more?The Arena swimming membershippackages offer great value formoney. Benefit from unlimitedswimming during public times andaccess to the early morningmembers session.

Single package only £23.00* permonth

Joint package only £34.50* permonth (2nd adult half-price)

Family package only £34.50* permonth (Not only 2nd adult half-price but all your children go free)

Pool users can also benefit fromcomprehensive web-based

support on www.bigsplash.co.ukwhere they will have:

• Access to a range of trainingprogrammes and tips, includingBritish Gas Swimfit, which willhelp whether you’re a beginneror a little more advanced.

• The chance to track yourprogress, including virtualchallenges, such as swimmingthe Thames.

• A chance to become part of theBig Splash online community.

Double Olympic champion BeckyAdlington is supporting thecampaign: “Swimming is my life butjust getting in the pool a couple oftimes a week is a really great wayof getting active and stayinghealthy. I’m right behind anythingthat encourages people to take theplunge and swim more often.”

To view the latest Big Splashswimming timetable visitwww.arenaleisurecentre.co.uk

For further details call the ArenaLeisure Centre on 01276 417111.

*£20.00 admin fee applies.

Swimmers across Surrey Heath will now be able to make a Big Splash after the Arena LeisureCentre in Camberley became part of the world’s largest celebration of swimming.

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Farmers Market, Park Street,Camberley – Saturday 26 Nov

From 9.30am - 3pm

Fresh regional produce - stock upfor Christmas!

Craft Market, Obelisk Way,Camberley – Saturday 3 Dec

A wonderful festive mixture ofhandmade arts and crafts.

Christmas Continental Market,Park Street, Camberley – Fri 9 to Sun 11 Dec

On all day.

Delight your taste buds with foodfrom the continent.

Camberley Christmas CarolConcert, Park Street – Thursday15 Dec from 7pm

Starring the renowned CharlesChurch Band and the Surrey HeathChoral Society. Don’t miss thisfestive treat!

Christmas Farmers Market, ParkStreet, Camberley – Saturday 24 DecTrading is from 8am - 12 noon. Get all your last minute Christmastreats!Breakfast with Santa, Every Tuesday between 22 Novand 20 DecSanta and his Elf will be havingbreakfast in various locationsthroughout the town centre and hewould love children to join him.Tickets are £3 per child and includea breakfast/drink, a gift from Santa, aballoon, face painting and a sticker!For more information and to book aplace, visit:www.collectivelycamberley.co.uk

Santa's Grotto will be in The Mallfrom Wednesday 23 Novemberuntil Christmas Eve.

Opening hours will be:

Wednesday 11am - 4pm

Thursday 11am - 7pm

Friday, Saturday & 11am – 4pmSunday

Monday & Tuesday Closed

The festive season is just around the corner and thatmeans Christmas shopping and lots of exciting eventsand things to do!

community


Christmas comes to Camberley

The Mall opening times:

Starting onThursday 24November, everyThursday untilChristmas will belate night shoppinguntil 8pm.

Then opening times are:

Mon 19 Dec –Fri 23 Dec 9am – 8pm

Sat 24 Dec 9am – 5pm

Christmas Day Closed

Boxing Day 10am – 5pm

Tues 27 – Sat 31 Dec 9am – 5.30pm

New Year’s Day 10.30am – 4.30pm

Monday 2 Jan 10.00am – 5pm

Please note: selected shops may be open later onselected days

★

visitwww.collectivelycamberley.co.ukfor information on how to take partin a competition to win £££s.

This wonderful fairytale has anenduring quality and will delightevery member of your family andfriends. From the glorious magicalcoach to the lavish royal ball, aswell as hilarity with the grotesqueUgly Sisters, there’s something foreveryone to enjoy in this top classChristmas show.

This year the superb cast isheaded by EastEnders, The Billand Strictly Come Dancing’sLouisa Lytton playing the lead role Cinderella, while Camberleyfavourites Scott Burgess and Mark Slowey from last year’sAladdin panto are to play the parts of the riotous sisters.Returning audiences will know toexpect a show that will raise theroof with laughter!

Aled Powys Williams will beplaying Cinderella’s royal loveinterest Prince Charming. Aled isperfect for this role as he is aformer member of the male voicechoir, Only Men Aloud who wonBBC’s Last Choir Standingcompetition as well as beingClassical Brit Award winners.

The magic begins on Wednesday 7December 2011 and runs untilMonday 2 January 2012, withtimes varying each day.

Follow your heart this year towatch one of the nation’s favouritepantomimes and accept theinvitation to the best ball in town!

Ticket prices vary and can bebooked by calling the Box Officeon 01276 707600 or online atwww.camberleytheatre.biz.

www.camberleytheatre.biz I Heathscene I 9

The Camberley Theatre promises to bring a breathtaking production to audiences thisChristmas with an exciting interpretation of the timeless classic Cinderella.

The Camberley Theatre invitesyou to the best ball in town!

camberley theatre

Win a family ticket to see Cinderella

The Camberley Theatre isgiving away a family groupticket for six to see thismagical spectacular.

To enter all you need to do isanswer the followingquestion:

Which of the following doesthe Fairy Godmother use tocreate Cinderella’s carriage?

A) a Turnip

B) a Pumpkin

C) a Swede

Send your answer along withyour telephone contactdetails to: HeathsceneCinderella Competition,Camberley Theatre, KnollRoad, Camberley, Surrey,GU15 3SY or [email protected].

The closing date is 5 December 2011. The luckywinner will be picked atrandom and only the winnerwill be notified by phone. Thetickets may not beexchanged.

7 December 2011 - 2 January 2012

The competition is now in its 19thyear and the Council runs it toencourage more people and schoolsto get out in the garden and try theirhand at growing plants and newcreations.

Portfolio holder for arts and leisureCouncillor Craig Fennell says: “Thiscompetition is tremendous fun andhas been very popular in the borough

for nearly 20 years.

“It’s lovely to see what new designsresidents and schools think up fortheir gardens and plants every year.

“Thank you to all of our sponsors;The Camberley Theatre, The ArenaLeisure Centre, Coblands Nurseries,Glendale Grounds Management and Surrey Heath Borough Council's Greenspace Team.”


arts & leisure

Winners of Surrey Heath in Bloom 2011!

On 19 September a special presentation was held atThe Camberley Theatre for the winners of this year'sSurrey Heath in Bloom competition.

The winners are as follows:

Pat Aitken

Best Front Garden

Pine Ridge School

Mr & Mrs Baverstock

Matthew &Sebastian

Grove

The Best Wildlife GardenSponsored by The Greenspace Team, Surrey Heath Borough Council: 1st Prize - Mr & Mrs Baverstock, Camberley2nd Prize - Prior Heath School3rd Prize - Carwarden House School

The Best Hanging BasketSponsored by Glendale Grounds Management: 1st Prize - Mrs Eves, Camberley 2nd Prize - Mr Ian Welsh, Camberley3rd Prize - Lesley Buttery, Lightwater

The Best Front GardenSponsored by The Camberley Theatre: 1st Prize - Lesley Buttery, Lightwater2nd Prize - Mrs Pat Aitken, Camberley Joint 3rd Prize - Mrs Taylor and Louis Oilke

The Tallest Sunflower, Sponsored by The Arena Leisure Centre Matthew & Sebastian Grove, Bagshot - 3.99 metres

The Best School GardenSponsored by The Greenspace Team, SurreyHeath Borough Council:1st Prize - Pine Ridge School2nd Prize - Prior Heath School3rd Prize - Cross Farm Infant School

The Best In Bloom PhotoSponsored by Coblands Nurseries:1st Prize - Mrs Pat Aitken, Camberley2nd Prize - Mr John Howcroft, Mytchett3rd Prize - Mrs Jennifer Watson, Mytchett

The Best AllotmentSponsored by Greenspace Team, Surrey HeathBorough Council: 1st Prize - Mr Paul Hurford, Brook Road Allotments (Camberley)2nd Prize - Mr & Mrs Reed, Barossa RoadAllotments (Camberley)3rd Prize - Mr John Rumbold, Wharf RoadAllotments (Frimley Green)

Lastminutechristmastrees.com(Free)Saturday 10 December, 1pm Fancy cutting your own eco-friendlyChristmas tree this year? Help clear young invasive pines fromour heathland and you can take onehome at the end of the session! Turf Hill Car Park, Guildford Road,Lightwater (opposite BlackstroudLane West)

Panto in the Park - ChristmasCarols (Free)Tuesday 13 December, 5.30pm to7.30pmGet in the festive spirit by joining thecast of Cinderella for some ChristmasCarols. Festive refreshments are available topurchase.London Road Recreation GroundPavilion

Festive Fun (£3 per child)Sunday 18 and Wednesday 21 December, 11am to 3pmTake part in our Christmas treasurehunt and have a go at making aChristmas card or hat.Heathland Visitor Centre,Lightwater Country Park

Auld Lang Stride (Free)

Saturday 31 December, 9am to11am

Enjoy a walk along the BasingstokeCanal, through the SSSI woodlandand back to the Lodge. Please wrapup warm and wear suitable footwear.

Meet outside Pistachios in the ParkCafe, Frimley Lodge Park

Eco-Aerobics (Free)

Saturday 7 January, start 1pm to3.30pm

An afternoon of conservation work onthe endangered heathland of Turf Hillwith the Greenspace Team clearingthe pine saplings that threaten tosmother the precious heather.

Turf Hill Car Park, Guildford Road,Lightwater (opposite BlackstroudLane West)

Scrub and Spuds (Free)

Saturday 4 February, start 12pm, upto 4 hours

An afternoon of scrub-bashing withthe Greenspace Team in thewoodlands. Enjoy baked potatoescooked on the bonfire afterwards.

Heathland Visitor Centre,Lightwater Country Park

Build a bird box for your garden!(£6 per box)

Tuesday 14 February, 11am

Join a member of the GreenspaceTeam and build a bird box for yourgarden.

Everything supplied but extrahammers are welcome.


Eager Weavers (Free)

Saturday 3 March, 12pm to 2pm

Learn how to make miniature basketsusing only our natural materials andyour natural abilities.


Early Spring Birdwatch (Free)

Sunday 25 March, 10am - 12pm

Join a member of the GreenspaceTeam on a birdwatching walk. Manybirds will be in full song and easier to spot with the trees still bare ofleaves.


Winter Walks and Events

arts & leisure

www.surreyheath.gov.uk/leisure I Heathscene I 11

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The Council’s Greenspace team have planned some exciting events this winter so come and join inthe fun! These are just a sample of what’s in store. For further details of walks and events, visitwww.surreyheath.gov.uk/leisure or call 01276 707100.

recycling

Recycling award for

12 I Heathscene I www.surreyheath.gov.uk/environment

The borough’s recycling collection scheme,called ROAR (Recycling Organics andRefuse) headed up by Roary the RecyclingTiger, started in September 2009 andprovides residents with separate wheeledbins for rubbish, mixed recycling and asealed caddy for food waste. Since itsintroduction the recycling rate for theborough has increased from 32% to anamazing 64% - making it one of the best inthe country.

A major contributor to theexcellent recyclingperformance hasbeen the weeklyfood wastecollectionservice whichhas resulted in3,300 tonnes offood waste beingdiverted fromlandfill each year.Not only is this good

for the environment but the waste is also recycled into compost and used to generate electricity.

Community Portfolio Holder Cllr VivienneChapman said: “To be chosen out ofhundreds of local authorities is a fantasticachievement.”

“We are extremely grateful to the residentsof Surrey Heath as without them embracingthe new collection scheme and making such an effort to recycle we would never have won this award.”

Surrey Heath Borough Council has won an award at the National Recycling Awards 2011 for its work toboost recycling in the borough.

The award was in the “Local Authority Target Success” category which recognises those councils that have made a significant improvement in domestic recycling rates.

Sur

rey

Hea

th R

ecyc

lom

eter

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

➠

Check your next collection day onlineVisit www.surreyheath.gov.uk and enter your postcode intothe My Surrey Heath search box.

64%

Please rememberthat collections the weekcommencing 2nd January will be on your normal collection day. !

recycling

Surrey Heath

www.surreyheath.gov.uk/environment I Heathscene I 13

Remember we

do

collect exces

s recycling

Simply leave out next to your

recycling bin on collection day

in a bag or a box.

Turkey BonesDon’t forget you can recycleyour turkey bones using theweekly food waste collection service.

Severe WeatherIn the event of severe weather pleasecheck www.surreyheath.gov.uk, call 01276 707690 or go totwitter.com/surreyheath

Please remember

We don’t collect

excess refuse.

PolystyreneIf it snaps like a

prawn cracker it

is polystyrene

and cannot be

recycled.

Make more space!

Flatten all

cardboard.

Christmas wrapping paperIf you can tear it, you canrecycle it! Paper that looks like

foil is not recyclable.

Christmas Recycling Tips

Christmas & New Year Collection Reminder

26

Normal Collection Day Revised Collection Day

Monday 26th DecTuesday 27th DecWednesday 28th DecThursday 29th DecFriday 30th Dec

Tuesday 27th DecWednesday 28th DecThursday 29th DecFriday 30th DecSaturday 31st Dec

Bank Holiday. There are no collections on this day.

Collections will be a day later than normal.

❅❄

Cardboard

Put your closedbin and lockedfood wastecontainer outby 6am on the

day of collection.

community


Under new legislation, propertyowners are no longer responsible for certain sewerpipes that connect their homes topublic sewers.

This means that across SurreyHeath, the ownership andmaintenance for private sewersand lateral drains, which are thesections of sewer pipe or drainshared with another person’sproperty or that run throughanother person’s land, have nowtransferred to Thames Water.

This is a Government initiativeremoving the responsibility awayfrom property owners, who canface potentially expensive costs orcomplex ownership issues whenproblems occur with these pipes.

Householders do not need to doanything, as the transfer hashappened automatically.

Owners are still responsible for thesection of pipe within theirproperty boundary that takeswaste water away only from theirproperty. Any pipes which don’tconnect to the public sewersystem will also remain in privateownership.

To find out more contact ThamesWater on 0845 070915 or visitwww.thameswater.co.uk/privatesewers

Changes tosewerownership

What’s on atSurrey Heath Museum

The Crystal Podule by Jan Niedojadlo is a largeinteractive sculpture made from a variety ofrecycled materials and inspired by naturaland biological forms. Uniquely, visitorsare encouraged to climb inside thesculpture and be inspired by thesights, sounds and smells.

During the exhibition there aretwo special displays, ‘100Years of Recycling’ featuringrecycled objects from themuseum's collection and a display by the Council’sNeighbourhood Services onrecycling in the borough.

Jan Niedojadlo’s Crystal Podule Throughout November to Saturday 17 December

For more details on any of the events, call the Museum on 01276 707284 or email: [email protected]

Surrey Heath Museum is located on Knoll Road, Camberley and is open Wednesday to Saturday, 11am to 5pm. Admission is free.

Children’s Workshop Saturday 17 December Free ‘drop in’ session between11am and 2pm. Make your ownChristmas decorations usingnon-recyclable materials.

The Poulter DrawingsexhibitionSaturday 14 January toSaturday 31 March 2012Architectural drawings from therenowned local Architects firmof H.R and B.A. Poulter(c.1903-1923), inspired by theArts and Crafts movement andillustrating some of the mostnotable buildings in theborough, such as St. Andrew’sChurch in Frimley andSt.Tarcisius in Camberley.

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Toddler’s sessions

Free drop in sessions for theunder 5s, from 10.30am to12noon.

Fuzzy Pets Saturday 19 November

Christmas Crackers Tuesday 13 December

Mountain Mayhem Tuesday 17 January

Mural Magic Saturday 25 February

Spring Bunnies Tuesday 20 March


Now OpenFull Day Care

Age 3 Months to 5 YearsOpening times: 7.30am to 6.30pmMonday to Friday

Call us on 01276 29774

105 Portsmouth Road, Frimley, Surrey GU16 7AA.

visit our website:www.treasuremontessori.co.uk

G R O U P H O L D I N G S P L C

Dolphin Head Group Holdings PlcDolphin House, 103 Frimley Road, Camberley,Surrey, GU15 2PP

Email [email protected] Web www.dolphinhead.com

SPECIALISTS IN COMMERCIALLETTING & RESIDENTIALPROPERTY DEVELOPMENT

Tel 01276 854400

FLEXIBLE LEASES& ECONOMICALRENTS IDEAL SPACE FOR

YOUR BUSINESS

Help available for switch to digital TV

Live Your Life Your Way

16 I Heathscene I www.surreyheath.gov.uk/community

community

Digital TV switchover is the biggestchange in television since theintroduction of colour. In February2012 the traditional TV signal will beswitched off in your area. If you don’t

have digital TV by the time ofswitchover, you will lose your TVchannels.

If you are still watching analogue TV(five channels or fewer) on any ofyour sets, you need to convert them

to digital. Virtually any existing TVcan be converted using a Freeviewbox, a digital satellite service ordigital cable.Almost everyone will be able towatch Freeview after switchover –even homes currently out ofcoverage. You can check the optionsfor going digital in your area, andwhat channels will be availablethrough an aerial, using the postcodechecker at www.digitaluk.co.uk. For older and disabled viewers whomay find making the switch difficult,the BBC-run Switchover HelpScheme is at hand to provideeverything you need to switch oneTV set to digital.If you have any questions aboutswitchover, you can call the DigitalUK advice line on 08456 50 50 50 orvisit www.digitaluk.co.ukFor further information on theSwitchover Help Scheme visitwww.helpscheme.co.uk or call freeon 0800 40 85 900. Textphone userscan call 0800 40 85 936.

If you care for a family memberand need advice on health orsocial care matters thenwww.surreyinformationpoint.org.ukis the place to visit.

The website is a joint project bySurrey County Council, SocialInformation on Disability and NHSSurrey and it provides users withfree and reliable information oncare, community and healthissues. The site also has links toother useful organisations thathelp local people and families helpthemselves and find out about thecare and support options availableto them.

People who don’t have access toa computer, or would prefer tochat through their needs withsomeone can dial 0300 200 1005to speak to an advisor who willhelp find the correct information.

People living with a disability andtheir carers can also visit one ofthe two Information Hubs inEpsom and Redhill. Both Hubs are one-stop shops full ofinformation and advice oncommunity and care issues and can help individuals and theircarers lead happier and moreindependent lives.

Advice for people living with disability and their carers

environment

Get compostingthis autumn

Get ready for the Chobham VillageChristmas Extravaganza

Getting started is easy. All you need isa compost bin or a small space in thegarden to create a heap.

Autumn is a great time of year to getstarted as there’s lots of material thatcan be collected in a pre-wintergarden clean up and left to compostover the colder months, ready for thespring bloom.

Grass cuttings, dried leaves, pruningsand twigs are just some of theingredients that can go into a compostbin or heap to make peat-freecompost – ideal to use in your gardenor allotment.

To find out more about making acompost heap, or to buy a discountedbin starting from £14, visitwww.surreywastepartnership.org.ukor call 0844 571 4444. You’ll also findlots of other helpful tips andinformation there too.

A Christmas Extravaganza takesplace in Chobham Village onWednesday 7 December, from 3pmto 9pm, and everyone is invited!

The event will start with the arrival ofFather Christmas and a visit by theMayor of Surrey Heath.

Through the day there will be afarmers market in the church hall and stalls on Benhams Corner, aswell as activities for children includingface painting, hair plaiting and amerry-go-round.

A “Spot-the-odd-one-out” competitionwill give visitors the chance to win a£100 prize to spend in a Chobhamvillage shop.

Many of the shops on the highstreet will be open late (till 9pm)

with special offers and festivities.

Visitors will also enjoy carol singers,a rock choir and Morris dancersadding to the Christmas cheer.

Frimley Lodge getsGreen Flag Awardfor the 11th yearFrimley Lodge Park in FrimleyGreen is one of the best in thecountry - and that's official!

The park has recently received theprestigious Green Flag Award forthe 11th consecutive year. Theaward recognises how well thepark is maintained and managedas well as the excellent facilities ithas to offer.

Cultural and Commercial Servicesportfolio holder, Cllr Craig Fennellsaid: “This is another superbachievement for the borough.

“I’d like to congratulate the SurreyHeath Green Space team,volunteers and our contractorsGlendale for their hard work, whichhas resulted in the Council gainingthe award for the eleventh year insuccession. This recognitionhighlights the fact that FrimleyLodge continues to be SurreyHeath’s ‘Jewel in the Crown’ aswell as being a great place for thecommunity to visit and enjoy.”

Adding to the success, PistachiosCafé in the park pavilion, has beenawarded the maximum 5 rating forfood hygiene by the council. Thestylish new café is open duringpark opening times, serving a widerange of quality snacks, lunchesand drinks.

Whether you’re a keen gardener or just want to choose agreen natural way to deal with your food and garden waste,composting is a great solution.

www.surreyheath.gov.uk/environment I Heathscene I 17

Perpetrators of domestic abuse wantto control their partner and they findmany different ways to do this,sometimes without ever resorting toany sort of physical violence.Emotional and psychological abusecan be a much more subtle form ofmaltreatment and is very difficult todetect – it leaves no physical scarsor bruises.

Many people who have experienceda controlling and abusive partner talkof having to ‘constantly walk on eggshells’ so as not to provoke a row.They also speak of being constantlyhumiliated and belittled, criticisedand threatened, called ‘stupid’,‘clumsy’, ‘ugly’, ‘fat’, ‘a bad parent’ or‘mad’ to name just a few. This willhappen not once but repeatedly – sooften that the non-abusive partnerstarts to believe what is being said.

An abusive partner may makeconstant petty demands such as theexact time dinner has to be put onthe table or constantly call theirpartner by a generic name such as‘babe’ or ‘honey’. Whilst this may notcome across as an abusive form ofbehaviour, over time it makessomeone lose a sense of their own individuality.

Survivors tell stories of losing contactwith friends and family because theirpartner would make it difficult to seethem – isolation is a commonconsequence of being in anunhealthy relationship and canseverely alter a person’s perceptionof what is abusive behaviour andwhat is not.

Some perpetrators play mind games– they move objects and then denydoing so. The abused partner startsto feel they are losing their grip onreality.

Perpetrators may also leave thehouse taking all the house keys withthem, meaning that the abusedpartner can’t leave the housebecause they can’t lock the doors orget back in, which effectively makesthem a prisoner in their own home.This will happen not once but overand over again making it difficult tosee friends or even go to the shops.

Control over all the finances isanother way in which somebody canabuse their partner. Demandingreceipts for all expenditure, forcingtheir partner to fraudulently claimbenefits, demanding that allmoney earned is kept in theiraccount and handing over‘pocket money’ when theysee fit. Having no access tomoney can make seekingsupport and leaving abad relationship verydifficult and can furtherisolate someone.

If looked atindividually, theseactions may notappear veryharmful. Yet if theystart to form apattern ofbehaviour then itcould be a sign ofan abusive partner.Taken together,

repeatedly over time, this behaviourcan make someone feel very low,lack self-esteem and confidence, feelisolated and alone, and believe thatthey are to blame.

If you are worried or concernedabout yourself or a friend or familymember, then please call the yourSanctuary Domestic Abuse 24-hourhelpline on 01483 776822 to speakin confidence to a trained member ofstaff or volunteer.

Alternatively, please visitwww.yoursanctuary.org.uk

safer surrey heath partnership

18 I Heathscene I www.safersurreyheath.info

The subtle signs of Domestic AbuseWhen people hear the phrase ‘Domestic Abuse’an instant reaction is to think about physicalabuse – hitting, slapping, pushing and so on.Whilst these are common forms of abuse and canresult in terrible injuries and sometimes death,many people experience a different sort of abusewhich can utterly debilitate and exhaust them.

community


• Tell someone when you’releaving and where you’re goingand what time you expect to beback. If these plans change, youshould tell someone as soon aspossible.

• If possible, always travel in agroup and stay in well-populatedand busy areas.

• Try to use well lit, busy streetsand use the route you know best.

• Avoid danger spots like quiet orbadly lit alleyways, subways orisolated car parks. Walk downthe middle of the pavement if thestreet is deserted.

• Keep your mind on your

surroundings – remember if youare chatting on your mobilephone or listening to musicthrough headphones, you will nothear trouble approaching.

• Carry your bag close to you.

• Try not to keep all your valuablesin one place. Instead placevaluables such as wallets in aninside pocket.

• Consider carrying a personalsafety alarm. In the event of anincident it can raise the attentionof others.

• Never accept a lift from astranger or someone you don’tknow very well, even if you are

wet, tired or running late.

• Keep a charged mobile with youat all times. If you sense anytrouble then you can immediatelycall someone.

• Be extra careful when usingcashpoint machines. Make surenobody is hovering nearby anddo not count your money in themiddle of the street.

• Look around and make sure youaren’t being watched or followed.If you are, go to the nearestplace where there are otherpeople - a pub or hotel, oranywhere with a lot of lights on.

• In an emergency always call999.

Remember if you’re getting a taxi:

• The council is responsible for thelicensing of taxis and privatevehicles – always look for theidentification plate and driver ID.

• Avoid private hire cars or mini-cabs which are touting forbusiness.

• Book a mini-cab over the phone,and ask for a description of thecar and the drivers name.

• Do not use an unlicensed vehicle– the driver will not be properlyinsured, the vehicle may beunsafe and the driver will nothave been subject to all thenecessary checks.

• If in doubt, don't get into the taxi.

Stay safe in the darkNow that the days are shorter and it’s dark early, make sure you take precautions to keep safe.While Surrey is one of the safest counties in England and crime levels are low, there are manyways to safeguard yourself and prevent crime. Heathscene is highlighting several precautionsyou can take if you are going to be out and about in the evening:

For more information on staying safe in the dark go to:www.surrey.police.uk/safety/keeping_safe.asp


community

A friend to benefit yourlocal communityPeople with an hour or so to spare on a weekly basis who enjoy the company of older peopleare encouraged to contact Age Concern Surrey Heath about volunteer opportunities.

Surrey Heath has a rising number ofolder householders, many of whomare single occupants over the age of75. Poor health and reduced mobilitycan make it difficult to get out and canresult in them becoming lonely andisolated, as well as having increasingdifficulty in coping with thecomplications of modern life.

The Visiting and Befriending serviceaims to support older people,particularly those who arehousebound and isolated, bymatching them to a suitable volunteervisitor or ‘befriender’, who visitsregularly, providing mutual friendshipand companionship.

It gives the older person the

opportunity to discuss day-to-day worries and the visitorcan provide reassuranceand advice with taskssuch as understandingofficial correspondenceor finding out aboutlocal services.

If you’d like to make adifference to the life ofan older person andjoin this rewardingscheme as avolunteer, call 01276 707585 or email [email protected] further information.

Do you know the food hygiene rating of your favourite eatery?Surrey Heath Borough Council is reminding residents to look out for a food hygiene rating sticker orcertificate in the window of businesses in the borough that serve and prepare food.

Back in June, The National FoodHygiene Rating Scheme waslaunched in Surrey Heath. All foodbusinesses including restaurants,cafes, schools, takeaways and staffcanteens in the borough were issuedwith a rating zero to five. Each

premise was given a certificate andsticker with their score on to put up intheir window or on the wall.

Businesses do not need to displaythese stickers and certificates by lawbut it has been noticed that some foodbusinesses do not display their ratingsticker. The council wants residents tolook out for these stickers andquestion those places that do nothave them on view.

Surrey Heath’s portfolio holder forcommunity Cllr Vivienne Chapmansays: “I welcome the introduction ofthis scheme and would encourage allcustomers to look for the food ratingsticker which rates the premises.

“People are entitled to know that theplace they are eating at has good foodhygiene levels”.

Principal Environmental Health OfficerJustine Fuller says: “The vast majorityof Surrey Heath’s food businesseshave good standards of compliancewith food hygiene legislation.

“Around 80% of these have a foodhygiene rating of 3 or above”.

These ratings are also available onthe FSA website atwww.food.gov.uk/ratings

For more information about theCouncil’s Environmental Health teamand their work go towww.surreyheath.gov.uk/environment

There are numerous opportunitiesfor young people to lend their skills and time to the localcommunity in and around theborough. The easiest way to find outwhat’s out there is to log on towww.do-it.org.uk - here you can

put in your postcode and find out the groups near you that are lookingfor volunteers.

There’s also Voluntary ServicesSurrey Heath who have an office inthe council building in Knoll Road,

Camberley. Opportunities to lend ahand involve anything fromprotecting the environment and localgreen areas to getting involved withsupporting the elderly at home andin the community. For moreinformation visit: www.vssh.org.uk

Surrey Youth Focus has 20 years ofexperience helping young peoplevolunteer locally and newopportunities are always being made available. The National Citizen Scheme has recently beenextended in Surrey to 15-17 yearolds and is a great opportunity forteens to get involved withvolunteering activities from dramaticperformances to water sports whichhelp them to engage with the localcommunity. More about SurreyYouth Focus is on:www.surreyyouthfocus.org.uk/home

Last month the new TomlinscoteVocational Centre opened its doorsfor the first time.

Situated at the entrance toTomlinscote School and 6th FormCollege, Frimley, the centre offerstraining programmes designed for15 to 19 year olds, equipping themwith practical skills to progress intoemployment or further training.

The centre is open to students fromother Surrey Heath Schools, whowill benefit from the wide range of

opportunities this £3.6m facility hasto offer.

Courses on offer includechildcare, site carpentry, hairdressing, beauty therapy,catering & hospitality,creative media andfootball coaching.In the new year,it’s envisagedthat eveningand weekendcourses in arange of

subjects will be offered for thelocal community

to enjoy.

community


By Declan Embley, age 19, Camberley

Volunteering opportunitiesfor young people

Tomlinscote Vocational Centre opens

Young people can get a negative reputation in local and national media, especially after the summerriots across the UK. However, the kindness and enthusiasm of young people involved in voluntarywork often goes unrecognised. Through social media, like Facebook and Twitter and also on onlinenetworks, young people have been able to get involved in helping their local communities like neverbefore. It seems the young people of Surrey Heath are no different.

For further information on future courses visitwww.tomlinscote.surrey.sch.uk or contact theschool on 01276 709050.

Customer Contact [email protected]: 01276 707100 (this is a 24 hour line)Opening Times:Monday to Thursday 8.30am to5.30pm; Friday 8.30am to 5pm

Dog [email protected]: 01276 707390www.surreyheath.gov.uk/environment/dogwarden

Arts and [email protected]: 01276 707338www.surreyheath.gov.uk/leisure

[email protected]: 01276 707121Benefit fraud hotline: 01276 707372www.surreyheath.gov.uk/ctbenefits/benefits

Car [email protected]: 01276 707152www.surreyheath.gov.uk/transport/carparking

Camberley [email protected]: 01276 707600www.camberleytheatre.biz

Community Services

Windle Valley CentrePark Street, BagshotPhone: 01276 [email protected]/community/communityservices

Community Transport (Dial-a-Ride)[email protected]: 01276 707655

Meals on Wheels [email protected]: 01276 707651

Community Alarm [email protected]: 01276 707659 or 707660

Community [email protected]: 01276 707338www.surreyheath.gov.uk/leisure/communitycentres

Council [email protected]: 01276 707176Please ensure that you have yourCouncil Tax Account Number when you call.www.surreyheath.gov.uk/ctbenefits/counciltax

Elections and Electoral [email protected]: 01276 707165www.surreyheath.gov.uk/council/electoralinformation

[email protected]: 01276 707100www.surreyheath.gov.uk/environment/floodingdrainage

Food [email protected]: 01276 707330www.surreyheath.gov.uk/environment/foodsafety

[email protected]: 01276 707338www.surreyheath.gov.uk/leisure/parksandrecreationareas

Health and [email protected]: 01276 707330www.surreyheath.gov.uk/environment/healthsafety

Housing [email protected]: 01276 707127www.surreyheath.gov.uk/housing

Leisure and Recreation [email protected]: 01276 707338

Arena Leisure CentreGrand Avenue, CamberleyPhone: 01276 [email protected] www.arenaleisurecentre.co.uk

Lightwater Leisure Centre Lightwater Country Park,The Avenue, LightwaterPhone: 01276 472662 [email protected]/index.php/clubs/lightwater-leisure-centre

Noise [email protected]: 01276 707330www.surreyheath.gov.uk/environment/pollution

Planning [email protected]: 01276 707222www.surreyheath.gov.uk/planning

Surrey Heath [email protected] 01276 707284www.surreyheath.gov.uk/museum

Street [email protected]: 01276 707100www.surreyheath.gov.uk/environment/streetcleansing

Waste and [email protected]: 01276 707690www.surreyheath.gov.uk/environment/wastecollection

Surrey County CouncilPhone: 03456 009 009www.surreycc.gov.uk

Parish Councils

Bisley Parish Council 194 Guildford RoadBisley, WokingPhone: 01483 480172Email: [email protected]

Chobham Parish Council:Recreation GroundStation Road, ChobhamPhone: 01276 856633Email: [email protected]

West End Parish Council:Benner LaneWest End, WokingTel: 01276 855361Email: [email protected]

Windlesham Parish CouncilThe Avenue, Lightwater Phone: 01276 471675Email: [email protected]

A-Z of local services


heathscene autum/winter 2012

Documents

surrey heath museum

surrey heath boroughcouncil

winners of surrey heath

surrey heathfestive

households insurrey

award andrecycling

i heathscene

great winter