Dear residents and families, The entire team here would like to wish you and your family a happy and healthy holiday season. We hope your celebrations are filled with plenty of food, family and laughter. And we wish you all the best as you embark on 2020! Thank you for making 2019 such a wonderful year here! Your energy and enthusiasm make our community such a vibrant place to live and work – both during the holidays and throughout the year. During this time of year, we also want to make sure all of our residents stay safe when coming and going. So please make sure that you and your loved ones are dressed appropriately for the cold weather, with a good coat, hat and gloves. And don’t forget to wear shoes with good traction to help prevent slips! Happy holidays!

Stay up to date on news and happenings in the community by liking Heritage Senior Living on Facebook and following us on Instagram and

Twitter (@Heritage_Senior).

111 Owen Road, Monona, WI 53716 | 608-441-9990 | heritagesenior.com

The Heritage Senior Living Mission: To provide the highest standard while protecting, cherishing, and dignifying the knowledge, value, and joy of

our respected residents.

Heritage Monona

Heritage Newsletter

Letter from the Director

Resident Recognition Rita Mitchell

This month, we would like to once again welcome Rita to Heritage. Last time we welcomed her, it was as the wife of one of our residents! In fact, Rita’s husband was one of the first Heritage Monona residents over 10 years ago. Rita, you brought joy to us so many years ago, and we are thankful that you chose us once again. Welcome back to the Heritage family!

December 2019

Jaclyn Kelley Executive Director

Jaclyn Kelley

w

Our Quality Promise to You

Our quality promise starts with commitment. Heritage Senior Living is committed to listening to YOU. Got an idea? A suggestion? We want to hear it. Quality matters so we appreciate your ideas and input. Whether you are an employee, a resident, a family member or a visitor, let us know. Email us at: quality@heritageal.com

A Message from the Wellness Team

A Message from Culinary

There’s nothing like an unexpected fall to ruin the holiday season. But about one in four seniors will experience a fall this year, which can lead to serious health issues like hip fractures and head trauma. The good news is that there are things you can do to reduce your risk of a fall so you can get back to enjoying the holidays with the ones you love. • Talk to your doctor about medications and conditions that may put you at risk. Medications that cause dizziness and conditions that

affect your balance (like diabetes, heart disease or nerve issues) are good things to discuss, as are any eye issues. • Keep active with exercises that improve strength, balance and coordination, like walking or tai chi. If you’re nervous about doing these activities on your own, physical therapy could help. • Remove clutter and tripping hazards like cords, boxes or stacks of papers, and keep your home well lit.

• Wear sensible shoes with a good grip and avoid baggy clothing. • Stand up slowly and take your time while walking around.

Reduce Your Risk of Falls this Winter

Turn Your Favorite Foods Festive

As holiday decorations start to go up and the ground is increasingly covered in snow, the world starts to seem a little more magical! So why not take this opportunity to add a holiday twist to your diet and make mealtime a little more magical, too? Is your morning oatmeal a little boring? Brighten it up with some festive red and green apples to get into the Christmas spirit .

Similarly, rice isn’t usually the most exciting dish on the menu, but why not spruce it up with some chopped green and red bell peppers? Bring some of that nostalgic candy cane flavor into your day with some peppermint tea. Dried peppermint leaves – with dried cherries and oranges, if desired – make for a great after-dinner drink that also helps aid digestion. You could also try a warming

chai tea. With spices like cinnamon and cloves, it smells like Christmas in a cup. Plus, it’s good for your heart!

Amanda Runnoe VP of Quality and

Clinical Operations

Alaina Starr Executive Chef

Gabe Milhaun Cook

Welcome Gabe Milhaun, our new Cook

We would like to welcome our newest cook, Gabe, to our community. Do not let his youthful stature fool you. Gabe came to us from Taco Bell, where he quickly worked his way into the shift lead role. Gabe knows what it is to work hard, and from his first

day in the kitchen he got right to work. Gabe, we are so happy to have you here at Heritage. We appreciate your easygoing personality and look forward to seeing all the wonderful things that you will do here. Welcome, Gabe.

Upcoming Staff Training

We’re Looking for Volunteers! We are looking for people to volunteer at our community. If you are interested in helping out, please call us at 608-441-9990.

Dametria and Betty, RAs

Two of our wonderful RAs tied for the honor of employee of the month: Dametria and Betty. This is not the first time either of them have been recognized this year. So we’re taking the opportunity to acknowledge both of them for their commitment to improving our community. It’s impossible not to notice Dametria and Betty. Their work ethic and willingness to go that extra mile for the residents and families truly makes them stand out.

Congratulations to Dametria M. and Betty B., RAs

Thank you to both of you ladies for being a consistent source of comfort for our residents.

Staff Updates

Employees of the Month

Hearing Aide Placement 12/3/19 Ambulation 12/10/19 Professional Boundaries 12/17/19 Misappropriation 12/24

w

Holiday Shop for a Cause

On November 21, we held our annual Shop for a Cause event to raise funds for the Alzheimer’s and Dementia Alliance. We welcomed local craft vendors, who transformed our community into a a holiday wonderland, with plenty of handmade goods for people to browse. It was a great way to stock up on Christmas gifts while supporting an amazing cause!

Top: Judy and Donna joined us for the second year in a row. They made so many beautiful articles for the event. Right: The pub bustles with shoppers.

Right: Dorothy and Barney were busy “making a list and checking it twice.”

Last Month in Pictures

A Kind Gesture

Michelle, a loved one of one of our dear memory care residents who recently passed away, came with her coworkers from WPS to bring Thanksgiving cupcakes to all our residents. Thank you for spreading joy, Michelle!

Last Month in Pictures

Resident Birthdays Welcome to our New Residents! Richard B. Joyce G. Nyla M.

Cecilia S.

Wava G. 12/6 Jeanette C. 12/12

Doris E. 12/12 Jan V.12/13

Betty S. 12/16 John Y. 12/21 Jerry F. 12/25 Sara P. 12/25 Millie P. 12/29

Music by Cletus

Cletus H. has been volunteering to entertain our residents for over eight years. He comes the last Monday of every month, and has even performed on his birthday. . Thank you for spreading joy, Michelle!

Gifts & Giving Memory Café on Wednesday, December 11, from 10-11:30 a.m.

at the Monona Public Library

Music in Monona on Thursdays at 3 p.m. December 5 Kane and Walker • December 12 Patrick Christians

December 19 Don Liddicoat • December 26 Gemini Entertainment

For more information or to RSVP to an event, contact Taylor Powless, community relations coordinator, at tpowless@heritageal.com or 608-441-9990.

Upcoming Events

Write us a Review! We want to hear from you! If you’re pleased with your

experience at Heritage, let us know by writing us a review online. You can find us on various websites,

including Facebook, Google, Yelp and more.

And don’t forget to like us on Facebook and follow us on Twitter (@Heritage_Senior)

to stay up to date on Heritage news and events.

Friends and Family Referral Program If you refer someone who moves into one of our Assisted Living or Memory Care communities, you’ll receive $500 toward your next month’s rent! If you refer 2 people, you’ll receive $1,000 ($1,500 total) and if you refer 3+ people, you’ll receive $1,500 ($3,000+ total)!

Heritage Core Value of the Month: Innovation Innovation means continually working to develop new or enhanced solutions in order to better meet the needs of those who live and work in our communities.