Letter from the Director July 2019

7901 W. National Ave., West Allis, WI 53214 | (414) 302-9700 | heritagesenior.com

The Heritage Senior Living Mission: To provide the highest standard while protecting, cherishing, and dignifying the knowledge, value, and joy of

our respected residents.

Dear residents, families and friends, We are so excited to be rolling out a new resident program called Feet to the Fire! This unique six-week writing course is designed to teach individuals how to write their own life story – and share it with others. By becoming part of Feet to the Fire, residents will receive writing prompts and support from our trained facilitators that will encourage them to open up, reminisce, connect with each other and, ultimately, write down their amazing stories. Not only is this a wonderful cognitive exercise, but it allows these incredible stories to be shared and preserved for future generations. Feet to the Fire takes place in small groups, consisting of about 5-10 residents and a group leader, and they take only about one hour a week. We will be holding Feet to the Fire courses throughout the year, so contact our life enrichment team for more information or to sign up for the next session. We can’t wait to hear the wonderful stories you have to share! Sincerely,

Heritage West Allis Assisted Living and Memory Care Community

Heritage Newsletter

Robert Fisher

Robert Fisher Executive Director

Resident Recognition: Sally B. Sally was born and raised in Milwaukee. She and husband Richard had four handsome sons, who are the light of her life. Sally was a stenographer at Allis Chalmers until she decided to stay at home with her children. She enjoys spending time with her family, being outdoors, going for walks and gardening. Sally says her favorite part about Heritage is the freedom to do what she wants. She also loves the people. We love seeing your smiling face daily, Sally!

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Summer is officially here – and the warmer weather is wonderful. We want to take advantage of every beautiful day with food and activities that celebrate summer. So we’re rolling out the ice cream – and other delicious treats! Keep your eyes peeled for fun upcoming events like ice cream socials and build-your-own sundae parties. We want these

Our Quality Promise to You

Tips for Protecting Your Skin

Let’s All Scream for Ice Cream

Our quality promise starts with commitment. Heritage Senior Living is committed to listening to YOU. Got an idea? A suggestion? We want to hear it. Quality matters so we appreciate your ideas and input. Whether you are an employee, a resident, a family member or a visitor, let us know. Email us at: quality@heritageal.com

A Message from the Wellness Nurse

A Message from Culinary

events to be a time where we can get together, soak up some sun and enjoy each other’s company. We’ll also be showcasing some healthier summer treats, like fruit parfaits with fresh, in-season fruit, sherbet, frozen yogurt and sugar-free ice cream. These are great alternatives for those with dietary restrictions or those looking to maintain a healthier diet. Yet they still satisfy that sweet tooth!

Are there any other sweet treats you’re craving this summer? Let us know what you’d love to see on the menu!

As we age, our skin undergoes many changes – just like the rest of our body. It becomes thinner, drier and itchier, as well as easier to bruise and slower to heal. But the right skin care regime can help address these issues and improve your skin’s overall health. Take active measures to address dryness. This includes replacing bar soap with a gentle cleaner; using warm water instead of hot while bathing; keeping your bath or shower to about 10 minutes; and applying a creamy,

fragrance-free moisturizer after bathing and throughout the day. Drinking plenty of liquids and stopping smoking can also make a difference. Protect your skin from the sun. This is especially important in these warmer months. Wearing a broad-spectrum sunscreen and protective clothing when outdoors can help prevent new age spots, blotchy skin and dryness and reduce your risk of developing skin cancer. Check your skin for signs of

skin cancer, like new growths, a sore that doesn’t heal or a bleeding mole. And consider seeing a dermatologist regularly.

Ashley Handel Director of Nursing

Tony Clarke Culinary Director

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Mary, Assistant Director

Welcome Mary, our new Assistant Director We are delighted to welcome a new assistant director, Mary! Mary was born in Georgia and raised in Texas. She moved to Wisconsin to be with her family, and has three beautiful children: Elisabeth, Jaxcen, and Graycen. Mary graduated from Kaplan University with a master’s in healthcare administration and

Upcoming Staff Training

We’re Looking for Volunteers! We are looking for people to volunteer at our community. If you are interested in helping out, please call us at 414-259-3307.

HIPPA Policy 7/11/19 Review HIPPA policies and procedures. Attendance Policy 7/18/19 Go over Heritage’s attendance policy. Therapeutic Communication 7/25/19 Review strategies that encourage residents to express feelings.

Kristina, Housekeeping

This month we would like to recognize Kristina, who has worked at Heritage for three years now. She began as a resident aide, then switched to housekeeping about a year ago. Her favorite part about working here is taking care of the residents and making them smile on a daily basis. A West Allis native, she has three amazing children, Grayson, Grant, and Veda, who are her world. When she is not working she enjoys spending time with her

Kristina, Housekeeping

children and family, playing volleyball and singing karaoke with her mom. Thanks for all your hard work, Kristina.

Staff Updates

Staff Member Spotlight

undergrad degree in human resource management. When she is not at work she loves to spend time with her children, upscale old furniture, and be outdoors hiking or visiting national parks. Mary’s favorite part about working at Heritage is being able to work with the

residents and see them smile. Welcome, Mary!

w Red Hat Society Lunch

The women of Heritage love our monthly Red Hat Society lunch. The ladies get together to help prepare the food, then stay and enjoy the spoils of their labor. It’s a great opportunity to sit and socialize with friends!

Last Month in Pictures

Top: Judy, Helen, Renetta and Jodie enjoy the food they helped prepare. Middle left: Judy, Renetta, Helen, Sue and Monique love to socialize. Middle right: Stevie, Ruth, Marian and Tess enjoy their time together. Left: Connie brought her red hat and looked great and both Anns enjoy their lunch.

Baby Fever

The residents love to get visitors, especially babies and children! Carol and Bernice sure love to hold and cuddle baby Nash.

Marie L. 7/4 Albert G. 7/7 Carol C. 7/12

Minnie L. 7/30 Eleanor K. 7/31

Last Month in Pictures

Resident Birthdays

Welcome to our New Residents! Martha M.

Toni K.

Music with Carol

The residents love when Carol comes with her accordion for all the polka music. She is a favorite of everyone here at Heritage.

Friends and Family Referral Program If you refer someone who moves into one of our Assisted Living or Memory Care communities, you’ll receive $500 toward your next month’s rent! If you refer 2 people, you’ll receive $1,000 ($1,500 total) and if you refer 3+ people, you’ll receive $1,500 ($3,000+ total)!

Fourth of July Bash on Friday, July 5, at 3 p.m.

Resident Council on Wednesday, July 24, at 1:15 p.m.

Milwaukee Domes on Monday, July 8, at 9:30 a.m.

Milwaukee Art Museum on Monday, July 29, at 9:30 a.m.

For more information or to RSVP to an event, contact our

community at H6concierge@heritageal.com or 414-302-9700.

Upcoming Events

Write us a Review! We want to hear from you! If you’re pleased with your

experience at Heritage, let us know by writing us a review online. You can find us on various websites,

including Facebook, Google, Yelp and more.

And don’t forget to like us on Facebook and follow us on Twitter (@Heritage_Senior)

to stay up to date on Heritage news and events.

Heritage Core Value of the Month: Integrity Integrity means holding ourselves to the highest standard by

doing the right thing because it is the right thing to do.