Heroes, Villains, & Changing the World:

Transforming Your CU & Your Career

1

Which of the following movie titles best describes your relationships?

2

3

Leader Effectiveness

Training4

5

8,000,000

6

50+7

438

39

$700 million

10

11

12

Act 1Listen Well

13

Why is it hard to listen to someone?

14

15

Active

Listening

16

Proving your understanding of...

Facts&Feelings

17

“Help me

understand.”

18

Empathize to

summarize.

19

20

Act 2Fight Fair

21

How do you typically respond to conflict?

22

23

“It’s just a personality

conflict.

24

There’s no such thing as a

personality conflict.

25

“It’s just a personality

conflict.

26

“It’s just a behaviorconflict.

27

FundamentalAttributionError

28

29

30

31

The behavior causing the problem

The effect of the behavior on you

Your primary feelings as a result

Confrontive I-Message

32

Solutions!X33

Labels!X34

Set theStage 1Define

Needs

2345

6Pre-Step

BrainstormSolutions

EvaluateSolutions

Choose Solution

Do It!

Did you do it?

I-Messages&

Active Listening

35

Praise

36

Why do compliments sometimes stink?

37

The behavior that rocked

The effect of the behavior on you

Your primary feelings as a result

Appreciative I-Message

38

39

40

41

42

Act 3

Love Bloopers

43

Act 4

Back It Up

44

Intermission

Know Your

Villains

45

46

Finale

Save the Right World

47

48

49