hertfordshire county council sharp s implifying h ertfordshire a ccounting r esource p rocesses...

Hertfordshire County Councilwww.hertsdirect.org

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Presentation to the Efficiencies Panel

Stuart Campbell – Head of Information Systems


Replaced old systems for existing users

– Finance

– Procurement

– Human Resources -no previous system

– Payroll (including schools)



OUR PARTNERS

• SAP Software

• Logica Systems Implementor

• Logica Computer Facilities

• ITNET Managed Financial Services



Also Includes

– Invoice Processing

– Purchasing Gateway

– HR Administration Process



The Project is intended to have a major impact on

• Business Benefits

• Efficiency of the Business

• Meeting Your Promises

• Change



Business Benefits

• More support for front line services• Support of the work life balance• Investment • Back office revolution• Payback



Efficiency of Business

• Easier to work• Freeing up time to manage• Easier purchasing • Simpler processes



Business Case

• Payback within 5 years (on target)• £2.8m annual savings by 2007/2008


Change presents a number of challenges

How we manage the

– cultural changes– the business process change– the change in the nature of some jobs– re-skilling of the workforce– learning from previous experiences and build on it



What’s in it for the Council?

– Improved delivery of services– Improved reporting – Improved Control– Access to information– More efficient – Modern working



SAP provide comprehensive systems


LOW EFFORT HIGH EFFORT

HIG

H B

EN

EF

ITS

LO

W B

EN

EF

ITS

Purchasing Gateway

School time sheets

Employee Self Service

RECORDS MANAGEMENT

FURTHER H & S FUNCTIONALITY I

Further occupational health roll-out

PROPERTY MANAGEMENT DATABASE

WAREHOUSE MANAGEMENT CASE MANAGEMENTLOGISTICS & DISTRIBUTION

INVENTORY & STOCK

COMMISSIONINGCSF OUT OF COUNTY

SCHOOLS HR& FINANCE

DOCUMENT MANAGEMENT

Manpower/portal/e-recruitment

CSF FOSTER PARENT PAYMENTS

Assesment software

SAP invoice processing

CALL CENTRE TRANSACTIONS CENTRESHARED SERVICE CENTRE

Business & Warehousing+ KPI

TIME RECORDINGPROJECT/JOBS COSTINS

PROPERTY MAINTENANCE

Work schedulingmanagers Desktop

Oracle/IRIS/CSFA interface with SAP

CATALOGUE MANAGEMENT Sales & Distribution

Personnel development

On-line expenses

Training & Events

Purchasing cardsImpreset accounts

SHARP Benefits Grid


Progress Update

Core Implementation

• Nearly through our first year

• Few issues left to resolve

• Year end process to complete


Progress Update

Training and Events

• Development complete

• Piloted to check functionality

• Extended pilot with core teams from April 2005


Progress Update

Expenses on-line

• Development complete

• Piloting with Trading Standards

• TS to enter March 2005 claims onto system


Progress Update

ACS Commissioning

• Workshops held

• Potential Solutions Identified

• Project Manager appointed


Progress Update

Foster Parent Payments

• Project Manager appointed

• Low cost solution identified

• Removes ITNet processes


Progress Update

Shared Services Centre• Enabled by SHARP/SAP• Removes duplication of back office activity• Explored best practice and talked to

suppliers• Shaping next steps


Thank You

Questions?

hertfordshire county council sharp s implifying h ertfordshire a ccounting r esource p rocesses...

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