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HEAVENS HARVEST

MINISTRIES – MANAGEMENT

NIGHTManagement 101

Presented by: Jennoa R. Graham, Ph.D.

Friday, September 13, 2013

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KEY TERMINOLOGY Management – The skillful use and allocation

of materials, time and human resources

Subordinate – Under the authority or control of another person or process

Leader – One who is in command of others and sets the vision for organizational goals

Manager- One who controls resources and expenses to achieve the organizational goals

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KEY TERMINOLOGY (CONT.) Critical Path – A series of tasks that

cannot be moved or missed for failure of the project; Point of no return

Benchmarks – Checkpoints set throughout a project or task that help to measure timeliness and accountability for completion

Stakeholders – Individuals or groups with a vested interest in the outcome of a newly implemented project or process

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OVERVIEW Workload

People

Atmosphere

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WO

RKLO

AD P

EOPLE

ATMOSPHERE

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WORKLOAD Make a Plan

Identify tasks/projects Identify resources

Human Resources Materials Costs

COMMUNITCATE to stakeholders & participants

Get Organized Determine target completion dates Determine who does what and when Identify critical path

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WORKLOAD (CONT.) Direct – Part 1 implementation

Assign tasks and dates to human resources Agreement = Accountability Discuss critical path and ways to stay focused

Monitor – Part 2 implementation All resources (human, material, costs) Set benchmarks Measure progress (charts, graphs, statistics) Take IMMEDIATE action on any problems COMMUNICATE weekly to stakeholders &

participants

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PEOPLE Motivate

Positive Praise publicly Reward/Promote

Negative Reprimand privately Work at Will

Support Interact Guidance/Objectivity

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PEOPLE (CONT.) Empower

Leverage their knowledge Improvements Best practices

Leadership opportunities Cross-Functional Training Project Management

Protect Communication Documentation

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GOSSIP

TRAITOR

NOT-MY JOB

BORING

STAGNANTCLICK

S

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TRUSTWORTHY

OPEN DIALOG

ACCOUNTABILITY

FUN -CELEBTATE

INNOVATIONPARTNERSHIP

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SUMMARY Balance workload, people and atmosphere

Workload

People

Atmosphere

Plan Organize Direct Monitor

Motivate Support Empower Protect

Positive Trustworthy

Partnership

Innovative

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REFERENCES The American Heritage® Dictionary of

the English Language (2009), Fourth Edition, Houghton Mifflin Company. Retrieved September 9, 2013, from http://www.thefreedictionary.com