high performance project management
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Achieve high performance management in your organizationTRANSCRIPT
Is “High Performance” Project Management Possible?
SimmTech Management Solutions
Mike Simmering OPM3-CC, PMP
Government Sector Interest GroupNorth Carolina PMI Chapter
What Would “High Performance” PM Look Like?
• Reliably meets expectations• Achieves deliverables• Happy Stakeholders• Happy Customers• Within budget• Within Schedule• Better performance with each project
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What is the Project Management Reality?
• Roughly 40 percent of all IT projects fail to meet business requirements
• The average cancelled IT project – Scheduled to last 27 weeks and is cancelled on week 14
– at least $1 million wasted each year on work that does not lead to successful business outcomes
– The average organization annually ties up 10 percent of its IT staff on work that contributes no value to the business
– Project team members are aware of a project’s doom a full six weeks before it is finally cancelled by management, who failed to recognize it as quickly
Gartner Group, Inc. 20003© 2010 SimmTech Management Solutions, Inc
More Project Management Reality?
• Project Management training and creating a PMO is associated with lower failure rates
• 60 percent of organizations don’t offer such training
• 61 percent of firms don’t have a PMO in place
Gartner Group, Inc. 2000
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Another View of Reality
• “…771 projects included in the fiscal 2004 budget – with a total cost of $20.9 billion – are currently at risk.” (OMB)
• Nearly 70 percent of projects fail (Standish);
• A staggering 39% of projects with budgets over $10 million failed. (Standish 2007)
• 50 percent are rolled back out of production (Gartner);
• 40 percent of problems are found by end users (Gartner);
• 25-40 percent of all spending on projects is wasted as a result of rework (Carnegie Mellon).
PM World Today 20075© 2010 SimmTech Management Solutions, Inc
Top 10 Reasons Projects Fail• Inadequately trained and/or inexperienced project managers• Failure to set and manage expectations• Poor leadership at any and all levels• Failure to adequately identify, document and track requirements• Poor plans and planning processes• Poor effort estimation• Cultural and ethical misalignment• Misalignment between the project team and the business or other
organization it serves• Inadequate or misused methods• Inadequate communication, including progress tracking and
reporting
Ganthead; Frank Winters6© 2010 SimmTech Management Solutions, Inc
Success or Failure: What does it mean?
• Has the project satisfied the business requirements of the primary stakeholders?
• Were the deliverables produced on time and within the budget?
• Do the business owners believe the project was successful?
• Has the project delivered the business value promised?
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Fundamental Truth
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Σ Pr
ojec
t Cos
ts
Σ PM
Costs
Σ Pro
fits
Σ Pe
rcei
ved
Proj
ect V
alue
≤
9
OPM3
• Designed to integrate PM knowledge base with the organization goals & objectives (including profitability)
• Adaptable and scalable model
• Designed to drive performance in project and program management
© 2010 SimmTech Management Solutions, Inc
OPM3 Basics
• Globally Accepted Standard– PMI– Open Standard
• Based on Best Practices– 488 Industry Best Practices– Deming quality concepts
• Global Input– 800 Experts– 35 Countries
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Linking Projects to Corporate Strategy
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OPM3 Domains
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Project Project Program
Program Program
ProjectPortfolio
ProjectPortfolio
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OPM3 Improvement Stages
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Conti
nuou
sly
Impr
ove
Stan
dard
ize
Mea
sure
Cont
rol
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Processes/Knowledge Areas
Project •Integration (6)•Scope (5)•Time (6)•Cost (3)•Quality (3)•HR (4)•Communication (5)•Risk (6)•Procurement (4)
(42)
© 2010 SimmTech Management Solutions, Inc
Program•Integration (8)•Scope (8)•Time (6)•Cost (3)•Quality (3)•HR (4)•Communication (3)•Risk (5)•Procurement (4)•Financial Mgmt (5)•Stakeholder Mgmt (4)•Pgm Governance (8)
(47)
Portfolio•PPM Governance
(10)•Risk (4)
(14)
OPM3 Continuum
OPM3 Domain
OPM
3 Im
prov
emen
t St
age
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The OPM3 Cycle
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How does it work?• Define your processes!
• Operate by your processes!
• Measure your processes!
• Fix them when they are broke!
• Improve your processes!
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Let’s Get Real !
• My company is small. We just do projects and have no need for Program Management and definitely not Portfolio Management.
• Choosing the right projects isn’t important?
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Let’s Get Real !
• Our projects are very unique and we cannot plan for all the things that might occur. There is no way to create a process!
• Any methodology (process) can be at least loosely defined. Every process has different levels of control. Processes that are out of control have unpredictable results.
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Let’s Get Real !
• We operate with a very lean staff. We do not have resources to do this stuff.
• If you are really strapped for resources wouldn’t it be better to assure you are doing the right things and that you are doing them correctly?
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How do I Start?
Method 1: OPM3 Assessment & Improvement Plan
Method 2:Project Management Process Definition and
process management
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Method 1Assessment Scoring Methods
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Method 2
• Identify critical processes• Standardize• Measure• Get under control• Continuously Improve• Take on the next group of processes
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Does it Work?
• Pinellas County +16% 14+ months(Method 2 Self Assessment)
• AmeriHealth Provided needed jump start
• Sony Ericsson RTP +355% 10 months(Method 1 OPM3 Consultant)
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Questions?
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Presented At
Government Sector Interest GroupNorth Carolina PMI Chapter
February 4, 2010
SimmTech Management SolutionsMike Simmering OPM3-CC, PMP
© 2010 SimmTech Management Solutions, Inc