high performing-distributed-teams
TRANSCRIPT
Once upon a time, there was a team of individuals
who interacted daily. They found the most efficient
and effective method of conveying information is face-
to-face conversation.
Takeaways
• Create a virtual team room to foster communication throughout the day
• Investment in travel opens communication channels
• Host Scrum of Scrums using video to address inter-team dependencies and alignment
• Keeping teams co-located within an office helps team cohesion
Takeaways
• Invest in network infrastructure to support richer communications
• Online collaborative tools make retrospectives and planning more effective and fun
• When most of the team is remote, make periodic trips to see them
Takeaways
• Continue working with trusted people that want to live elsewhere
• Remote pair programming is a great way to allow two people to work together across locations
Takeaways
• When verbal communication is too cumbersome, supplement with written communication
• Working agreements are crucial when work-life balance is impacted
• Identify and train a proxy for the remote office
• Arrange for early travel to start knowledge transfer and create ongoing plan
Takeaways
• Telecommuting cuts down on travel time and can allow for greater focus
• Online presence allows for timely communication and accountability
• Creative use of co-working space allows the team to bond regularly
Strength of Relationships • How well do the members of the team know each other?• How well do they get along?• Have they worked together on assignments?
Timezone Distance • How many overlapping hours are there during the day?• Do overlapping hours cause one or both parties to sacrifice
personal time or present a hardship (too early; too late; weekend overlap)
Communication • How much do the individuals on the team rely on each other?• If they are different teams, how often do they integrate?• How often do the people need to interact to be effective?
Transparency and Feedback Loops
• What kind of information is available online?• Is the work represented there? Do you know what others are
working on?• Is code checked in frequently?• Do people ever duplicate each other's work?• Do people know each others' schedules?
Dependency • How much do the individuals on the team rely on each other?• If they are different teams, how often do they integrate?• How often do the people need to interact to be effective?
Measure Success Against Objectives
*evaluate periodically
Team Owns the Problem Provide The Team What They Need
According to Forrester 34 million Americans work from home. This number is expected to reach a staggering 63 million or 43% of the US workforce by 2016.
By 2020 more than 40% of the American workforce or 60 million people will be freelancers, contractors and temp workers (Intuit).