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High Performing Distributed Teams Debunking the Agile myth that it can’t work

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High Performing Distributed Teams

Debunking the Agile myth that it can’t work

@mspitzer

Mark Spitzer Agile [email protected]

Mark SpitzerAgile Velocity

Role

6 yrsName

Company

Agile [email protected]

Email Address

1 Scrum Team

Many Scrum Teams

Agile Team Structure

Time for a Quick Story

Once upon a time, there was a team of individuals

who interacted daily. They found the most efficient

and effective method of conveying information is face-

to-face conversation.

They lived together in one place and they called it…

Pangea

Everyone was happy.

Transparency

Collaboration

Trust

Then one day they noticed everything had changed…

Everyone was

Agile clearly won’t work here

of Agile

Why do companies have distributed teams?

Shout Out Your Answer!

Let’s Look at Some Sample Teams

-2.5 hours

-11.5 hours-13.5 hours

Sample #1Remote Team Member

Dependencies Across Teams

Takeaways

• Create a virtual team room to foster communication throughout the day

• Investment in travel opens communication channels

• Host Scrum of Scrums using video to address inter-team dependencies and alignment

• Keeping teams co-located within an office helps team cohesion

-1.5 hours

Sample #2Remote Product OwnerRemote Team Member

Remote Manager

Distributed Retrospectives

Takeaways

• Invest in network infrastructure to support richer communications

• Online collaborative tools make retrospectives and planning more effective and fun

• When most of the team is remote, make periodic trips to see them

-6 hours

Sample #3Remote Scrum Master

2 Remote Team Members

-7 hours

Takeaways

• Continue working with trusted people that want to live elsewhere

• Remote pair programming is a great way to allow two people to work together across locations

Sample #4Split Teams

Takeaways

• When verbal communication is too cumbersome, supplement with written communication

• Working agreements are crucial when work-life balance is impacted

• Identify and train a proxy for the remote office

• Arrange for early travel to start knowledge transfer and create ongoing plan

Sample #5Telecommuting Team

Takeaways

• Telecommuting cuts down on travel time and can allow for greater focus

• Online presence allows for timely communication and accountability

• Creative use of co-working space allows the team to bond regularly

Common Themes

Strength of Relationships • How well do the members of the team know each other?• How well do they get along?• Have they worked together on assignments?

Timezone Distance • How many overlapping hours are there during the day?• Do overlapping hours cause one or both parties to sacrifice

personal time or present a hardship (too early; too late; weekend overlap)

Communication • How much do the individuals on the team rely on each other?• If they are different teams, how often do they integrate?• How often do the people need to interact to be effective?

Transparency and Feedback Loops

• What kind of information is available online?• Is the work represented there? Do you know what others are

working on?• Is code checked in frequently?• Do people ever duplicate each other's work?• Do people know each others' schedules?

Dependency • How much do the individuals on the team rely on each other?• If they are different teams, how often do they integrate?• How often do the people need to interact to be effective?

Evaluation Criteria

-2.5 hours

-11.5 hours-13.5 hours

Sample #1Remote Team Member

Dependencies Across Teams

Before

-2.5 hours

-11.5 hours-13.5 hours

Sample #1Remote Team Member

Dependencies Across Teams

After

What’s Possible to Improve?

Measure Success Against Objectives

*evaluate periodically

Team Owns the Problem Provide The Team What They Need

Can a Distributed Team be Agile?

The Future

According to Forrester 34 million Americans work from home. This number is expected to reach a staggering 63 million or 43% of the US workforce by 2016.

Teleworkers are 50% more productive than their office bound counterparts.

By 2020 more than 40% of the American workforce or 60 million people will be freelancers, contractors and temp workers (Intuit).

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@mspitzer

Mark Spitzer Agile [email protected]