highlights of 2014 - amazon web services · 2 highlights of 2014 3 Éditorial editorial highlights...

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2 Highlights of 2014 Highlights of 2014

TABLE OF CONTENTS

Editorial

Digital, a growth driverSuccessful international expansion Agile and responsive

01. Our vision is our manifesto

Digital For All, Now!It’s time to speed up the deployment of digital progress across organisationsValues that guide and support us

02. A successful year!

Our innovations and experience are speeding up our clients’ digital transformation Using the best equipment to master digital technology Specific offerings to speed up the deployment of digitalServing our clients in their international expansion The marketplace for b2b digital solutions Econocom partners with the first dedicated open innovation campus

03. Attracting the best

Inspiring careersTraining for today’s and tomorrow’s job market

04. Committed and responsible

Creating responsible value Making our employees the first instruments of change To be a pioneer of Corporate Digital ResponsibilityPromoting entrepreneurship within our ecosystem

5 things to remember

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Highlights of 2014

DIGITAL FOR ALL, NOW! 2014 saw the successful implementation of the major building and consolidation measures of our Mutation 2013-2017 strategic plan.

By completing the alliance between Econocom and Osiatis, we have built a new European provider of digital solutions. With the creation of Digital Dimension, we have stepped up our development in the B2B cloud-based solutions market, and we launched Econocom Digital Finance Ltd. to give us the means to offer our clients financing models for the most innovative contracts featuring digital assets at the forefront of the digital revolution. Meanwhile, we successfully implemented our international expansion, helping our clients deploy their digital transformation in the countries they operate in.

Our business model has already proven its effectiveness, enabling us to complete our clients’ projects and address their digital requirements successfully, however large or complex they are.

The entrepreneurial vision of our businesses and our values guide us every day in everything we undertake and are at the very core of our corporate social commitment.

As a major, committed player in the digital tsunami that is descending on our economies, we are convinced that the progress offered by digital technology should be deployed as widely as possible across public and private organisations, now. Our creativity, skills, and our new alliance models are major assets that will enable us to design, finance and oversee our clients’ digital transformation. This transformation will help them become stronger today and win tomorrow.

The group’s mutation is well underway. 2015 will take us even further, because digital – our core business – is unquestionably a driver for growth and progress for our clients, for our clients’ clients and employees, for our markets and for Econocom.

Kind regards,

Jean-Louis Bouchard,Chairman

4 5

2014

Shareholder compensation per share

2013 2014

Highlights of 2014

DIGITAL: A GROWTH DRIVERA year of growth driven by the integration of Osiatis and our investments in digital

Revenue by geographical area

Revenue by business

We achieved 3% organic growth in revenue thanks to the integration of Osiatis and the synergies between the group’s different businesses. Our targeted acquisition policy consolidates our position in the security, mobility and cloud services market.

Benelux

Southern Europe

15%

18 %

France

53%

Rest of the world

14%

Products & Solutions

Services Technology Management

& Financing

50%

18%

32%

Change in revenue

Change in recurring operating profit1

Ownership structure at 31 December 2014

€0.12 €0.15

Companies controlled by Walter Butler

Treasury shares

Companies controlled

by Jean-Louis Bouchard

Floating shares

6.45%

1.30%

51.22 %

41.03%

2014

2014

2013

2013 €93.2 M

€95.3 M

€2.093 Bn

€1.767 Bn

1 Before amortisation of the brands and the ECS customer portfolio

Highlights of 2014

+18.4

+2.3

+25

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6 7Highlights of 2014 Highlights of 2014

SUCCESSFUL INTERNATIONAL EXPANSION

AUSTRIA BELGIUM BRAZIL CANADA CZECH REPUBLICGERMANYFRANCEIRELANDITALYLUXEMBOURGMEXICOMOROCCOPOLANDROMANIASPAIN SWITZERLANDTHE NETHERLANDSUNITED KINGDOMUNITED STATES

7

6.4 M technology assets managed

40 years’ experience

€2 .1 Bn revenue in 2014

+ 8 ,500 employees

19 countries covered


AGILE AND RESPONSIVEDigital generates and requires new collaborative approaches and a more flexible, mobile organisation. In order to face both these challenges and those of the Mutation strategic plan, we revised our organisation in September 2014. More efficient, agile and responsive, we are building an exciting dynamic for exchanges and synergies, both internally, between business lines, and externally, with our clients, partners and the entrepreneurs we support.

Left to right:

Bruno GrossiExecutive Director - Strategy, Acquisitions & Communications

Bruno Lemaistre Executive Director - Operations

Jean-Philippe RoeschExecutive Director - Support Functions

Jean-Louis BouchardChairman

Jean-Maurice FritschExecutive Director - Services

Présentation du Groupe



01

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Our vision is our manifesto

DIGITAL FOR ALL, NOW!We created the “Digital for All, Now!” movement in 2014 because we firmly believe that it’s time to bridge the digital divide between the private and public spheres. The progress offered by digital technology should be deployed as soon as possible across businesses and organisations!

To support this movement, we have set up a forum for sharing successes and experiences: www.digitalforallnow.comA number of “digital makers” talk about their motivation, their approach and the benefits of digital in their business. With over 45,000 visits in the 4th quarter 2014 and two awards* for its creative and technical excellence, digitalforallnow.com is a showcase for the progress generated by digital technology.

A disruptive media campaign in FranceLaunched at the end of August 2014, our communication campaign was directly inspired by the posters during the May ’68 student uprisings in France, a youth movement which brought about a profound, long-term change in society. It’s an inspiration to us, as we want to show that, where digital is concerned, there’s a discrepancy between organisations and private use. We wanted to make an impression with a hard-hitting message, but in a good-humoured, slightly tongue-in-cheek way. We want to unite people and spur them into action. With this press campaign in France, we launched a movement that is still going strong today.

Examples of the posters of the communication campaign in France

* Digitalforallnow.com won two awards in 2014: “Site of the

Day” in the renowned FWA (Favourite Website Awards), and

the CSS Design award.

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IT’S TIME TO SPEED UP THE DEPLOYMENT OF DIGITAL PROGRESS ACROSS ORGANISATIONSThe digital adventure is only just beginning!

Yet whilst the digital experience is already well underway in terms of individual use, it is still in the early stages as far as organisations (companies, government bodies, local authorities, etc.) are concerned. This is the new frontier in this vast economic and social transformation, and pushing back this frontier will radically change – in a positive way – the way we work in our economies.

But the digital wave is both an opportunity that must be seized and a challenge to be faced. Organisations need to address their employees’ and clients’ needs and grasp this new situation, although it brings with it a number of questions and fears which could inhibit its development.

Taking advantage of the digital revolution requires a great deal of creativity and inventive solutions: it means finding the right approach, being realistic and bold. It’s as much about adopting a certain attitude as having technical and financial expertise. It’s an entrepreneurial attitude.

“We help our clients benefit from the progress offered by the digital revolution, now.”


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VALUES THAT GUIDE AND SUPPORT US

Like all companies, we benefit from resources provided by our local authority: infrastructures, education, justice, healthcare, research, security, etc. Our purpose is to create wealth by exploring new markets and new approaches for our products and services, and redistribute it to the community.

For us, BE ENTERPRISINGmeans supporting those who are enterprising and encouraging initiative. The more enterprising we are, the more challenges we meet.Our strength lies in our ability to BOUNCE BACK from difficulties and failures, learn from them and turn them into opportunities. We also firmly believe that being enterprising requires both constantly identifying our clients’ expectations and market changes, and profound self-knowledge.Thus we can plan ahead, decide and act with the courage to face reality.FACE REALITY is about being curious, finding out, learning and listening so we can assess situations and make decisions more effectively.

In order to achieve the objectives of the Mutation plan, we must BUILD TOGETHER: we’re living in a world of cooperation: cooperation between employees, and with clients and partners.

We also claim individual and collective responsibility for everything we undertake. BE RESPONSIBLE means being committed and accepting the consequences of our actions with clients, suppliers, staff and the community.

Lastly, RESPECT is what makes Econocom stronger and more attractive. Respect for others and for ourselves; the respect we strive to have and the respect we inspire in others. Respect for the environment and diversity, for our promises and commitments. It’s the respect we inspire through the skills we each have in our particular field, through our courage, creativity and our ability to anticipate. All our employees are concerned, because winning or losing is down to each and every one of us.


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02


OUR INNOVATIONS AND EXPERIENCE ARE SPEEDING UP OUR CLIENTS’ DIGITAL TRANSFORMATION

Econocom-Osiatis is a major service provider that oversees European companies’ digital transformation. With its combined expertise in infrastructures (IT governance and security, consultancy and integration, cloud transformation, outsourcing, maintenance) and applications (digitalisation, new usages, collaboration, mobile solutions, Big Data, etc.) our substantial Services division gives us the capabilities we need to successfully implement our clients’ digital projects.

To help organisations leverage the power of digital and take full advantage of its opportunities, we offer services that span the entire lifecycle of infrastructures and applications (design, build, run, transform). Our expertise covers data centres, end-user environments, including new devices and connected devices, networks and applications.We have considerably developed our skills in the field of data centres and the cloud, security, the Internet of Things, and, since taking over Comiris’s operations in August 2014, unified communications and multimedia.Thanks to our positions and successes, we are the second best outsourcer in Belgium and Luxembourg1.

With over 7, 000 employees, Econocom-Osiatis posted 4% organic growth in the last quarter of 2014, which is a testament to the success of our strategy.

This positive trend means we can begin 2015 on a firm foundation and continue to develop our multi-activity model in strategic countries,(particularly in Benelux, Italy, Spain and France) and in key markets such as security, infrastructure and network consulting, integration, the Internet of Things and mobile business solutions. We hope thus to consolidate our position at the forefront of the digital transformation of businesses and public services.

A successful year!

1 Survey by Whitelane and Vlerick Business School 2014 on the quality of outsourcing services in Belgium and

Luxembourg

Left to right:

Jean-Luc Lemire Deputy Managing Director,

Technologies & solutions consulting France

Laurent RoudilDeputy Managing Director

in charge of Development

Philippe BorfigaDeputy Managing Director,

Outsourcing Services France

+€660 Mrevenue for Services in 2014

6Thinfrastructure service provider in France*

*SITSI PAC 2014 ranking

10 countries

7,000employees


USING THE BEST EQUIPMENT TO MASTER DIGITAL TECHNOLOGY

We supply organisations rapidly and efficiently with tailored hardware and software. An essential lever for digital transformation, IT product sourcing is also a powerful growth driver.

We offer pragmatic, appropriate answers to the promises of digital technology by supplying our clients with equipment to address their increasingly diverse digital needs and their end users’ demands. We enhance the traditional IT estate by introducing new technologies (tablets, hybrid devices, smartphones, giant screens, interactive touch-screen kiosks, video-projectors, connected devices, etc.) into the IT system.

A major source of growth, the Products & Solutions business reflects our cutting-edge digital expertise, particularly in healthcare, education and the public sector.

Left to right:

Philippe Goullioud Products & Solutions Director France

Paul Verdonk Products & Solutions Director Benelux

A successful year!

€385 Mrevenue for Products & Solutions in 2014

+19organic growth for Products & Solutions in 2014


SPECIFIC OFFERINGS TO SPEED UP THE DEPLOYMENT OF DIGITAL

Implementing organisations’ digital projects and seeing them through to completion requires a certain financial flexibility. Econocom offers pragmatic, appropriate answers to the promises of digital by removing the obstacles that are hindering access to its benefits.

By setting up Econocom Digital Finance Limited (EDFL) in 2014, we can now fast-track the roll-out of our most advanced digital solutions within a controlled framework. Through EDFL, Econocom has been able to boost its refinancing capacity and stature.

Econocom Digital Finance Limited was set up to support our strategic plan by ensuring funding for new offerings whilst controlling the associated risks.

EDFL boasts a dedicated team of experts specialising in risk management and financing solutions.

Its ability to finance innovative contracts featuring digital assets, ongoing monitoring of portfolio performance and the implementation of shared risk covers (insurance, risk pooling, etc.) make it stand apart from conventional funding organisations.

“EDFL offers specific expertise in transaction security and non-standard contract financing.”

A successful year!

6.4 million assets managed

Mathilde Saint-Pol Cousteix >Group Funding Director


SERVING OUR CLIENTS IN THEIR INTERNATIONAL EXPANSION

Every day, we help deploy digital progress for our clients to ensure service continuity in the countries they operate in.

The US and CanadaOur commitment to serving our clients in North America addresses their needs and has boosted our business: Technology Management & Financing has enjoyed substantial growth in this area.

BrazilOur Brazilian subsidiary now employs over 300 people. With Interadapt and the acquisition of Syrix, we have expanded our service offering, particularly in the field of application, infrastructureand cloud solution performance.

MexicoIn addition to our services activity, which was established in 2009, we successfully developed Technology Management & Financing operations in Mexico in 2014.

Left to right,

top to bottom:

Renato José FerreiraDirector of Interadapt Brazil

Yannick Le RouxGeneral Manager, North America

David BocéGeneral Manager, Mexico

A successful year!

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THE “MARKET PLACE” FOR B2B DIGITAL SOLUTIONS

In January 2014, we joined forces with Georges Croix to set up Digital Dimension to design and implement a marketplace for B2B digital solutions and a business app store, accessible in plug & play mode.

Digital Dimension covers several areas of expertise, three of which came via acquisitions made in 2014: Rayonnance (a business-to-business mobile solutions specialist), ASP Serveur (a leading provider of business-to-business public and private cloud hosting solutions) and Aragon e-RH (a software vendor specialising in cloud-based HRIS solutions that address the full spectrum of a company’s HR needs).The two others come from entities previously owned by Econocom Group: Econocom Telecom Services (ETS) and Tactem, which together cover mobile services (integration, roll-out, multi-OS mobile device management and maintenance) and telecoms (Telecom Expense Management for corporate accounts).

Digital Dimension is a digital specialist, with a strategy that focuses on end clients’ uses and service performance and quality. It has the in-house capabilities to deliver every aspect of its offering, from design and development to implementation and operations for business solutions for its own infrastructures. Digital Dimension offers innovative, end-to-end solutions to address all its clients’ requirements.

€120 Mrevenue target for 2016, with operational

profitability of at least 10%

230employees in 2014

Georges Croix >Chairman of Digital Dimension

A successful year! Cas client


ECONOCOM PARTNERS WITH THE FIRST DEDICATED OPEN INNOVATION CAMPUS Partech Shaker offers a state-of-the-art connected working environment for the best digital talents.

In partnership avec Partech Ventures, we digitalised the Partech Shaker building in central Paris, to provide an ideal workspace for digital entrepreneurs to flourish in.

The Partech Shaker is perfectly in keeping with Econocom’s digital positioning and philosophy of adapting workspaces to users’ habits. We designed, financed and rolled out the solutions that make the venue an innovative campus for the future digital champions, including digital multimedia equipment, dynamic LED lighting, mobile apps for interactive building management and signage and interactive kiosks showing a 3D display of the meeting room layout.

Open since September 2014, the Partech Shaker currently accommodates 240 start-uppers. Together with our leading partners for this project*, we exchange best practices, expertise and business opportunities.

*BNP Paribas, Dentsu Aegis Network, France Télévisions, Haworth, Lagardère Active, Saint-Gobain and Alcatel Lucent

A successful year!

A 2,200 M2 campus

9 floors

25 start-ups

240 start-uppers

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03ATTRACTINGTHE BEST


Attracting the best

INSPIRING CAREERS Our success is down to the expertise and commitment of our teams. Our ability to attract and retain talents is paramount to our success.

Our HR policy reflects the values we uphold. We want our employees to be passionate, and to progress and learn through their job. Our very success depends on them, their ability to plan ahead and enjoy a unique and exciting career in the world of digital technology.

Entrepreneurial spirit and initiativePeople are at the core of our growth strategy: we respect our staff and their working environment. We value entrepreneurial spirit and initiative, which motivates and engages our teams.

Career prospectsWe aim to offer our employees an exciting career. We therefore give them the means to manage their promotion and success, such as real-time information on internal possibilities, an innovative, creative working environment, and opportunities for transfers to other departments or geographical areas. We are constantly in tune with our employees’ career aspirations and offer them the best prospects so that they can take charge of their careers.

“Entrepreneurial, ambitious, passionate: our employees shape their careers with our support.“

Catherine Macchia >Human Resources Director, Services

Attirer les meilleurs


TRAINING FOR TODAY'S AND TOMORROW'S JOB MARKET

Skills developmentOur three in-house training facilities develop the business expertise that helps our company evolve. They offer our teams training in the technologies of today and tomorrow, and our managers are given the tools they need to become “manager-entrepreneurs”:• The Technical Academy • The Sales Academy• Econocom Management Academy

An innovative employee policy We actively promote a better work-life balance through our “SHARE” programme, which is central to our innovative employee policy.

An ambitious recruitment programmeWe are constantly expanding our teams. Our vibrancy, along with our international presence, reputation, broad business base and stock market performance, all serve to attract young graduates and experienced staff alike every year.

800new positions filled as a result of our ambitious recruitment plan

Franck Fangueiro >Human Resources Director Econocom

Attracting the best



04


“Enabling organisations to benefit from digital technology by offering innovative, realistic, sustainable solutions to address the major societal issues .”

CREATING RESPONSIBLE VALUE Major social issues such as education, healthcare, town planning, energy and the environment represent immense opportunities and require the right digital solutions and an approach that focuses on beneficiaries’ needs.Our Corporate Social Responsibility (CSR) policy should establish Econocom as a trustworthy partner that can offer digital solutions for specific social issues. All our actions reflect our CSR strategy.

Our CSR plan is based on two firm commitments:

> To make our employees the first instruments of change and corporate responsibility.

> To be a pioneer of Corporate Digital Responsibility by developing projects collaboratively, in the interests of society and sustainable development.

Committed & responsible


MAKING OUR EMPLOYEES THE FIRST INSTRUMENTS OF CHANGE

Collaborative organisationOur digital transformation has brought about new ways of working and the pooling of our different skills.

The Econocom Social Network

200communities

+2,500members

Training and skills developmentTraining promotes employees’ digital adoption and is a way of attracting and retaining talents.

2,151employees went on training courses in 2014

in France.

=63,803hours of training given

Employee satisfactionEmployee satisfaction is essential for attracting and retaining talents.

> Econocom’s employee programme:> New services introduced in 2014:• Extra coaching for

schoolchildren and personal development sessions

• Individual sports coaching • A new employee service desk.

Diversity policyWe offer a working environment that is conducive to inclusion and based on merit.

• www.handi-numerique.com website created

• in partnership with 13 digital companies

Ethics and sound governance Our CSR policy is overseen by one of our Executive Directors. We have been a member of the United Nations Global Compact since 2012.

buzz’ n’ talk


BEING A PIONEER OF CORPORATE DIGITAL RESPONSIBILITY

Digital solutions to reduce the negative impact across the entire lifecycle.> Joint agreement signed between Econocom, Schneider Electric and the charity Travailler et Apprendre Ensemble in March 2014• Help former prison inmates

re-enter the job market• End-of-lease equipment donated

to be refurbished and resold.

> For our Technology Management & Financing business, we arrange for all used equipment to be collected and then reused whenever possible, in the interests of the social and solidarity economy.

97.5of the equipment collected in 2014 was

reused

Responsible purchasing policy• Developing our responsible purchasing policy• Establishing a new relationship with suppliers.

Firmly committed to a major social issue: education> We aim to become a leading digital player in education.• Creating an “educational shock”

to fight against the digital divide

12new “totally digital” junior secondary schools

in the Seine-Saint-Denis area near Paris

> A partner of charity Passerelles numériques since 2006

5employees completed corporate

volunteering missions in Asia in 2014

=12weeks of volunteer missions

=3classes sponsored


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PROMOTING ENTREPRENEURSHIP WITHIN OUR ECOSYSTEM Entrepreneurship is one of our key values, and a quality we actively encourage. Building a growth model for the group that includes new collaborative approaches with the best digital talents, both within and outside the group, is central to our “Mutation” 2013/2017 strategic plan and enables us to foster the creativity and initiative we need to successfully implement our clients’ digital projects.

Econocom: supporting entrepreneurship with Partech VenturesAfter investing in Partech Entrepreneur I in 2013, we were actively involved in digitalising the Partech Shaker building in 2014 as Technological Partner. We also became, along with other leading corporate partners*, a Corporate Innovation Partner of the Partech Shaker. In 2015, Econocom consolidated its partnership with Partech Ventures by taking part in Europe’s biggest digital startup fund: Partech Entrepreneur II, thus confirming our commitment to entrepreneurship and digital innovation. Partech Entrepreneur is Europe’s most active seed fund, with 26 investments made in 18 months.

This decision to support digital startups is a powerful, concrete illustration of Econocom’s values. For the past few years, we have been working on building technology and business synergies with young entrepreneurs. This involves collaborating on major RFPs which they would not be able to tender for alone, and sharing managerial best practices to enable them to consolidate their growth platform.

Left to right:

Philippe Collombel Managing Partner of Partech Ventures

Bruno Grossi Executive Director - Strategy, Acquisitions & Communications


*BNP Paribas, Dentsu Aegis Network, France Télévisions, Haworth, Lagardère Active, Saint-Gobain and Alcatel Lucent

Econocom: a partner of “Club Open Innovation” since 2013With the Club Open Innovation, we identify innovative solutions developed by startups and give them the opportunity to add them to our portfolio of offerings. In 2014, the products of three startups, discovered through the Club Open Innovation, were incorporated into our Digital Center (showcase for digital solutions).Econocom also took part in three speed-networking events in 2014.

Partnership with the digital startup accelerator sponsored by EPITA: StartUp 42Since 2013, Econocom has supported “Startup42”, a startup accelerator that promotes innovative digital projects developed by students at EPITA engineering school and young external entrepreneurs. After the success of the first two groups, the third group of startups were selected in in March 2014 by a jury of which Econocom was a member. The 2014 group then came to our headquarters in Puteaux to present their projects and convince our teams to look into possible partnerships.



5 THINGS TO REMEMBER

The merger between Econocom and Osiatis generated organic growth by creating a new European provider of digital solutions.

Digital Dimension steps up the development and deployment of B2B cloud-based solutions.

Econocom Digital Finance Ltd has given us the means to finance innovative contracts featuring digital assets for our clients.

We serve our clients in their international digital development by expanding in North and South America.

Entrepreneurial, ambitious, passionate, our employees build their careers with us and are the first instruments of change and corporate responsibility.

01 02 03 04 05



See the complete list of our regional addresses on www.econocom.com and www.econocom-osiatis.com

ECONOCOM ADDRESSESAustria Franzosengraben 12 A – 1030 Vienna Tel.: +43 1 79520 0 [email protected]

Belgium Econocom (registered office) Place du Champ de Mars, 5 1050 Brussels

Horizon Park Leuvensesteenweg 510/80 1930 Zaventem Tel.: +32 2 790 81 11 [email protected]

Brazil Interadapt Av Sagitário 138 138 - Alphaville Conde II 24° Andar Barueri SP - 06473-073 Tel.: +55 11 4195-9663 [email protected]

Canada 249 St Jacques Street Suite 302 Montreal Quebec H2Y 1M6 Tel.: +1 514 664 1192

Czech Republic Anděl Parc Radlická 14/3201 - Smíchov 150 00 Prague 5 Tel.: +420 225 100 300 [email protected]

France 1 Rue du Petit Clamart 78140 Vélizy-Villacoublay Tel.: +33 1 41 28 30 00 [email protected]

40 quai de Dion Bouton 92800 Puteaux Tel.: +33 1 41 67 30 00 [email protected] [email protected]

Les Richardets 1 bis rue des Aérostiers 93165 Noisy le Grand Tel.: +33 1 41 67 30 00 [email protected]

France (continued) Digital Dimension Tour Vista 52 quai de Dion Bouton 92 800 Puteaux Tel.: +33 1 41 67 33 03 [email protected]

Exaprobe Parc Club du Moulin à Vent Bat. 42 33 avenue du Docteur Georges Levy 69693 Vénissieux Cedex Tel.: +33 4 72 69 99 69 [email protected]

France Systèmes 40 quai de Dion Bouton 92800 Puteaux Tel.: +33 1 46 01 73 73 [email protected]

Helis 6 rue Royale 75 008 Paris Tel.: +33 1 53 20 05 12 [email protected]

Clesys 3 rue d’Uzès 75 002 Paris Tel.: +33 1 47 42 54 00 [email protected]

Germany Herriotstr. 8 D-60528 Frankfurt am Main Tel.: +49 69 71408-00 [email protected]

Ireland 3rd Floor IFSC House Custom House Quay Dublin 1 Tel.: +353 1 6750300 [email protected]

Italy Via Marcello Nizzoli 8 20147 Milan Tel.: +39 02 33 62 61 [email protected]

Luxembourg 4 rue d’Arlon L-8399 Windhof Tel.: +352 39 55 50 [email protected]

Mexico Ermestel Avenida Paseo de la Reforma 389 Piso 19, Colonia Cuauhtemoc Delégacion Cuauhtemoc CP 06500 - MEXICO DF

Morocco Technopolis Bâtiment 1 11100, Sala Al Jadia Tel.: +212 5 38 04 33 00 [email protected]

Immeuble Casablanca Business Center - Lot 2 Lotissement Mandarouna Sidi Maârouf 20 000 Casablanca Tel.: +212 (0) 522 78 90 30 [email protected]

Poland Marszalkowska 111 00-102 Warsaw Tel.: +48 22 528 53 33 [email protected]

Romania Sevastopol street nr. 13-17 Appart nr. 404 Sector 1 Bucharest Tel.: + 40 21 310 93 43 [email protected]

Spain C/Aragoneses, 7-A 28108 Alcobendas Madrid Tel.: +34 916 57 43 00 [email protected]

C/ Cardenal Marcelo Spínola, 4 28016 Madrid Tel.: +34 91 411 91 20 [email protected]

Switzerland Route de Champ-Colin 12 CH-1260 Nyon Tel.: +41 22 363 79 30 [email protected]

The Netherlands Lange Dreef 4131 NJ VIANEN Tel.: +31 30 6358 250 [email protected] Rond het Fort 38 NL-3439 MK Nieuwegein P.O. Box 264 NL-3430 AG Nieuwegein KvK 30110081 / KvK 32071903 Tel.: +31 30 63 58 333 [email protected]

United Kingdom Eton House 18/24 Paradise Road Richmond-upon-Thames Surrey TW9 1SE Tel.: +44 20 8940 1299 [email protected]

United States 149 East 36th Street New York, NY, 10016

0800 716 715 (France) +33 800 716 715 (InternationalFreephone

Econocom Group Communications Department40, quai de Dion Bouton – 92800 Puteaux – France

[email protected]

Design: Studio Paola Naugès, Piaton & associésEditorial content: Nostromo

Photo credits: Corbis, CREA 8, Jaiel Prado (CPP – Studio Trend Fotografia), Thierry Quenette, Marc Roussel, François Rouzioux,

Shutterstock, Gérard Uféras, Grégory WaitIllustrations: Sébastien Thibault

May 2015

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