hilton etools

Imagine a Hotel Company Dedicated to Sustainability and

Delivering Your Success…

Manage and Enhance Your Meeting Online!

Meetings come together in just a few clicks of the mouse.

Online Services Put YOU in Control

© 2009 Hilton Worldwide Confidential & Proprietary 2

With Hilton’s online group services…

• Submit your pricing request online

• Manage your ENTIRE meeting online

• Customize a webpage for your event

• Take easy headcounts

• Book multiple rooms at once

• Calculate your environmental footprint

Submit your meeting request online

• It’s easy to submit your pricing request online

• Visit the Groups and Meetings page on our hotel’s website to use our convenient online RFP tool


Select the “Pricing Request”

option for large groups.

A Customized Page for your Event

Hilton allows you to create your very own personal web page for your meeting!

• Create a one-stop, central site for your attendees and send the link to everyone in your group

– All you need are your event dates, group code and the hotel code

• Easily customize the web page with:

– Group details

– Contact Information

– Agendas

– Maps

– Photos or logos

• Book 24/7 without calling the hotel

– Guests can view room types and group rates

– Guests book directly into the group block

• Visit Hilton.com/GroupPage to get started!


Customize Your Own Page

Choose your colors.

Choose your

template.

Choose your

header.

Share event details and information with your guests.

Add your own

photos!

Guests can book directly

into your group.

Create a Page for your Next Meeting

Taking a headcount is easy with Guest List Manager!

When you book at meeting at Hilton, you can:

• Access your group’s availability and information, 24/7

• Book multiple reservations online – anytime, anywhere

• View, download or print a guest list to keep track of the rooms for your event

• View, book, change, or cancel reservations that you have made

• Review your attendees and their reservation status

• View current room reservations

• Visit Hilton.com/GLM

Online Access to Your Events

All your group management needs in one

place…Online!

View Your Group Information

View all your group

information, online, anytime!

Make Changes to Your Group

View, book, change, or cancel reservations for

your group.

Make group reservations quickly with RAPID!

• Professional meeting planners can quickly and easily have rooming lists converted into reservations using a standard Microsoft Excel spreadsheet template

• Planners can control and ensure accuracy of the data that is entered into the hotel reservations system

• Planners can also use third-party housing companies such as StarCite, Travel Planners, Inc., and Passkey supported by RAPID!

Easily turn your rooming lists into reservations with

RAPID!

Identify Rooms Outside of Your Block with G.R.I.P.

• G.R.I.P. – Group Reservations Identification Program

–The ability to locate all attendees booked outside of the block at Hilton

–Accurate and detailed identification of attendee booking behavior

–Ability to encourage attendees booking outside of the block to re-book under the group code

–Accurate credit for history, comps and for attrition

• Interfaces with Guest List Manager


Going Green…Hilton has HEAT 2.0


• What is Heat 2.0…(Hilton’s Environmental Analysis and Tracking)

• It measures, analyzes and tracks environmental performance at our properties and brands Globally.

• Data is captured on Energy, Water, Waste and CO2

• Enables properties to make sustained, verifiable sustainability claims. Such as “We have reduced energy by 5%, mitigating $3 million in costs: The equivalent of taking 2,000 cars off the road.”

Meetings with HEAT…


• Heat will generate metrics to provide to group business accounts looking for sustainable properties.

• The calculator can report on a meetings impact inclusive of travel and hotel stay. With the input of a few simple metrics, we can produce a report that will estimate energy, water, CO2 and waste impacts from any event.

Meetings with HEAT…


Our ability to achieve success depends on your success.

That is why Hilton is committed to be your best resource in meeting planning.

Providing no cost, labor saving tools and services to our valuable group planners at

participating Hilton Hotels.

We are committed to continuing our development in technology and service standards to help you meet your goals.


Any Questions?
