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WELCOME TO HINOCONNECT!

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If you have a story idea or a customer you would like to be the featured fleet, please e-mail it to [email protected].

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CONTENTS2 The Power of Four

4 From the Show Floor

5 COE Launch at NTEA

6 Featured Fleet

7 Sales Academy

8 Questions & Answers

10 Parts Department of the Year

11 Market Statistics

12 Dealer Rankings

HINOCONNECT2011 - Issue 1

THE POWER OF FOUR.HINO TRUCKS ENGINES RANK “HIGHEST IN CUSTOMER SATISFACTION AMONG CONVENTIONAL MEDIUM DUTY TRUCK OWNERS FOR A THIRD CONSECUTIVE YEAR1.” AND “HIGHEST IN CUSTOMER SATISFACTION AMONG CONVENTIONAL MEDIUM DUTY TRUCKS2.”

For the second time in the past three years, Hino Trucks has taken both the engine and truck Medium Duty J.D. Power and Associates awards. An unprecedented three-peat for Medium Duty Truck Engine Customer Satisfaction Study, as well as the top ranking in this year’s Medium Duty Truck Customer Satisfaction Study! The Power of Four trophies packs a punch to the competition and steadies Hino as the premier brand in the medium duty truck market.

J.D. Power and Associates is known for its independent and unbiased approach to customer surveys on overall satisfaction, product quality and buyer behavior. Their marketing research consists primarily of consumer surveys and they are publicly known for the value of the J.D. Power product awards. Take a look at how this year’s overall rankings stacked up for Hino and the competition.

(continued on page 2)

THE POWER OF FOUR cont’d.

2010 ENGINE AWARD SCORING Hino Trucks scored 822 on a 1,000-point scale and performed particularly well in engine reliability and dependability, average fuel economy and accessibility to components for service / maintenance.

This study, only in its third year, measures customer perceptions of 2009 model year Class 5, 6 and 7 gasoline and diesel engines based on either factors, and provides manufacturers with a comprehensive and objective measure of customer satisfaction with the products and related dealer service. Eight factors

are measured to determine overall engine satisfaction and include: engine reliability and dependability; accessibility to components for service/maintenance; engine warranty; engine control module (ECM); maintaining speeds on grades; average fuel economy; vibration at idle; and acceleration when fully loaded.

2010 CUSTOMER SATISFACTION AWARD SCORINGWith a score of 815 on a 1,000-point scale, Hino ranks highest in customer satisfaction within the conventional truck segment. Hino performed well across all factors driving satisfaction, particularly for engine satisfaction and overall quality.

HINO TRUCKS EARNS “HIGHEST IN CUSTOMER SATISFACTION” 5 OUT OF 6 YEARS FOR CAB-OVER TRUCKS.2000 2001 2002 2003 2004 2005

Highest in Customer Satisfaction Among Cab-Over Medium

Duty Trucks


Duty Trucks


Duty Trucks


Duty Trucks


Duty Trucks

726

753

761

769

774

822

660 680 700 720 740 760 780 800 820 840

Navistar

Medium Duty Engine Average

Cummins

GM

PACCAR

Hino

2 HINOCONNECT 2011 - Issue 1

742

750

755

755

760

770

815

700 720 740 760 780 800 820 840

International

Freightliner

Medium Duty Industry Average

Kenworth

Peterbilt

Ford

Hino

3

THEN HINO TRUCKS CONVERTS TO A CONVENTIONAL TRUCK AND IS 3 FOR 3 FOR MEDIUM DUTY ENGINES!2006 2007 2008 2009 2010

Highest in Customer Satisfaction Among Conventional Medium Duty

Trucks AND


Engines


Engines


Trucks AND


Engines

This study, now in its 18th year, measures customer perceptions of 2009 model-year Class 5, 6 and 7 commercial trucks. Within the product segment, six factors are used to determine overall satisfaction: warranty; engine; cost of operation; ride/handling/braking; cab and body; and transmission. The study also measures satisfaction with services received from an authorized truck dealer: facility; service quality, service delivery; service advisor, service initiation; and price.

CUSTOMER PERCEPTIONIn a competitive marketplace customer satisfaction is a key differentiator. A market leader differs from the rest of the industry because they listen to the voice of the customer and achieve customer satisfaction.

“Hino Trucks’ heritage of design excellence and advanced engineering is reflected in every truck. The fact that Hino’s proprietary engine has received this award for each of the three years the award has been given is a tremendous accomplishment,” noted Glenn Ellis, Vice President of Marketing and Dealers Operations for Hino Trucks. “As the emission regulations continue to challenge the engine manufactures to produce more efficient, cleaner engines, Hino is proud to meet this challenge and maintain the quality, durability and reliability our customers demand.”

About J.D. Power and Associates: The Voice of the Customer J.D. Power and Associates is a global marketing information services company operating in key business sectors across a variety of industries, including market research, automo-tive forecasting, performance improvement, Web intelligence, and customer satisfaction. Established in 1968, the company has been listening to consumers and business custom-ers; analyzing their opinions and perceptions; and refining research techniques and study methodologies to offer some of the most advanced product quality, customer satisfaction, and tracking research available today. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually.

Award Disclaimer: 1. Hino received the highest numerical score among conventional medium duty engines and transmissions in the proprietary J.D. Power and Associates 2008- 2010 Medium Duty Truck Engine and Transmission Customer Satisfaction Study SM. Study based on responses from 1,255 responses measuring 5 manufacturers. Survey was of primary maintainers and owner operators and measures opinions of primary maintainers of two-year-old (by model year) Medium Duty (Class 5, 6, and 7) trucks. Proprietary study results are based on experiences and perceptions of consumer surveyed in June-August 2010. Your experiences may vary. Visit jdpower.com. 2. Hino received the highest numerical score among conventional medium duty trucks in the proprietary J.D. Power and Associates 2010 Medium Duty Truck Engine and Transmission Customer Satisfaction Study SM. Study based on responses from 1,258 responses measuring 8 manufacturers. Survey was of primary maintainers and owner operators and measures opinions of primary maintainers of their new Medium Duty (Class 5, 6, and 7) trucks (2009 model year). Proprietary study results are based on experiences and perceptions of consumer surveyed in June-August 2010. Your experiences may vary. Visit jdpower.com.

From

the

Show

Floo

r

There’s still time to put your customer behind the wheel of a 2011 Hino Tow Truck for ‘FREE’!

The Professional Wreckers of Florida (PWOF) will be raffling off a new 2011 Hino 258, fully loaded with a Miller Industries Carrier at the Florida Tow Show on April 16, 2011. Anyone who demos the vehicle gets one free raffle ticket or visit an upcoming Tow Truck Show and test drive the truck for a free ticket or purchase a ticket for a $10 donation (visit the website below for listing of participating tow shows). All proceeds benefit PWOF’s Education and Legislative Programs.

For more information, visit www.pwof.org or contact Mike Seamon at [email protected].


2011 National Tradeshow CalendarDate Show & Location

Mar. 8-10 NTEA - Work Truck ShowIndianapolis, IN

March 8-10TRALA Annual Meeting Truck Renting & Leasing Association, Rancho Mirage, CA

Mar. 24-26 FDIC, Indianapolis, IN

March 28-30 BevOps Fleet Summit, Las Vegas, NV

Mar. 31- Apr. 2 Mid-American Trucking Show, Louisville, KY

April 15 - 17 Florida Tow Show International Expo, Orlando, FL

April 15-18 ATD Convention & Exposition, Phoenix, AZ

April 17-19 NPTC National Private Truck Council, Cincinnati, OH

May 10-12 Waste Expo, Dallas, TX

May 25 New York City Parks & Rec, Flushing Meadows, NY

For more information on where to see Hino, check out www.hinoevents.com.

OUR BIG FAT GREEK ELITE TRIP….to Athens Greece! Top Hino salesman and their guest will soon be whisked away to enjoy all that Greece has to offer – from the Ancient ruins of the Acropolis to the beauty of the Greek islands…all while enjoying the authentic tastes of Greek cuisine. Opa!

This trip recognizes only the very best in Hino’s sales force, so don’t get left behind! There is still time to make the cut – deadline for this program ends March 31, 2011.

Good luck and good selling!

(Please note: the new dates of the trip will be July 13-18).

Did we mention that this will be the view from your

hotel balcony?!

5

March 8 - 10 • NTEA Work Truck Show • Indiana Convention Center

PREPARE FOR A GREENER WORLD.…as Hino Trucks makes history with the world debut of North America’s first medium duty diesel-electric hybrid cab over engine truck! This March, during the Work Truck Show in Indianapolis, Hino, the world leader in commercial truck hybrid technology, will introduce its next generation proprietary hybrid system in a newly designed class 4 and 5 cab over engine (COE) truck line-up. These trucks are specifically engineered to meet the unique needs of the U.S. market and Hino continues to plan for new technologies and models that meet and exceed both environmental and customer needs.

Highlights of the NTEA show include: • Hino COE Launch, Press Event and Reception • Hino Trucks Conventional Chassis Update Session • Hino Trucks COE Chassis Update Session • Hino Trucks Exhibit, Booth #4131 • Hino Trucks Sponsorship of & Participation in the Green Truck Summit Ride and

Drive (with the newly introduced hybrid available to demo)


STS. It’s a trust thing.Founded in 1958, Somerset Tire Service (also known as STS Tire & Auto Centers) has taken pride in providing exceptional service and superior value to its customers for over fifty years.

Starting out with just one location in East Brunswick NJ, STS grew gradually to 20 stores until early 1980. After a series of acquisitions, including Employee’s Tire Warehouse’s and WTC Tire & Auto Center, STS commanded a very strong presence in the Long Island marketplace. STS now has 118 company-owned retail locations which ranks it among the top five largest independently owned tire and auto dealers in the country. STS’ tire product offering includes top quality major brands along with brand name automotive replacement parts.

Somerset Tire Service utilizes their fleet of 24 Hino trucks for delivery of tires to their retail store network and wholesale customer base. “Our company thrives on customer service, and prompt delivery of quality products and services. We are in the distribution business, and both efficiency & reliability are cornerstones to being successful. The Hino brand has a proven track record here and has been our commercial fleet vehicle of choice here at STS for more than two decades,” says Sean Franciscus, Director of Purchasing & Distribution. He continued, “Hino’s longevity, reliability, and cost per mile continues to exceed my expectations. Our logistics team takes pride in maximizing the efficient use of our equipment, and we feel confident that Hino offers the best overall choice to do just that.”

Bert Dreossi, Sales Manager at H.K. Truck Center added, “Our team has being doing business with STS for over five years and they have been happy with the overall truck, reliability and long engine life! STS tends to hold on to their trucks for a long period of time – some over 400,000 miles – and their Hino’s are all still running at the time they trade them in.”

Unique to the retail tire and automotive repair industry, STS is 100% employee-owned company dedicated to providing customers with convenient locations where long-term relationships are established based on trust.

As employee-owners, they all have a personal stake in the company’s success and recognize that their success depends upon complete customer satisfaction. STS was able to develop a niche in attracting the right kind of labor – people who want to make a difference – people who have an entrepreneurial spirit and have a vested interest in the company. Today for every dollar STS earns, almost 50 percent is turned back over to the employee in the form of stock or dividends. It’s a sharing formula that’s second to none!

STS is the largest independent tire and automotive service company in the Northeast, with retail locations throughout New York, New Jersey and Pennsylvania.

Featured Hino Trucks FleetSomerset Tire Service

7

Hino Trucks has designed and developed a new training program to cultivate Sales Professionals who concentrate his or her efforts exclusively on selling the Hino Trucks product line. This prestigious program is called the Hino Trucks Sales Academy.

The Sales Academy concept comes from Hino’s desire to educate and incentivize a select group of sales professionals to become exclusive Hino Trucks product representatives. The training course’s results-oriented content will prove to help achieve sales goals, win new customers and increase sales.

The Hino Trucks Sales Academy aims to support the dealer who identifies the right salesperson! The prospective candidate must

• Make a two year commitment• Be nominated through joint

consultation between the Hino dealer and the dealer’s Hino Trucks District Sales Manager

• Complete a Caliper Assessment Profile (a personality assessment that measures an individual’s characteristics, potential and motivation)

Sales people spend 99% of their time on finding new prospects and developing them into happy owners. We at Hino know that there is much more to it than that. The Sales Academy focuses on indepth product training and selling skills, such as Prospecting, Customer Contact, Presenting the Product, Overcoming Objections and After the Sale Care that are equally important parts of the training experience. The Sales Academy training does not stop there. Once completed, measurable goals that must be met and maintained are set.

“We are committed to developing Hino sales persons through strategic development programs like this one. The program was developed specifically for Hino product and we encourage every member of the sales team to make the most out of the opportunity to attend the courses,” says Tom Marchini, Training Manager for Hino Trucks. “The Sales Academy will be helpful in providing practical structure and product background to support selling and is a win-win training and reward relationship that will make the Sales Academy very successful.”

Our new force of dedicated and proven Hino sales specialists has already begun to take shape! This past November, our first Sales Academy team (pictured above) started their program and are on the way to becoming fully trained Hino Trucks Sales Academy Members!

Hino Sales Academy Delivers Success

Left to right: Nathan Powelson (VoMac Truck Sales & Service Inc.), Jason Lachberg (Donahue Truck Sales, Ventura), Zac Mitchell (Kenworth of Birmingham), Dane Fioravante (Truckmax Hino of Miami), David Hunt (Rochester Truck), Larry Broderick (Donahue Truck Sales, Santa Rosa)

NEW PRODUCTS & FEATURESWhen can we get four wheel drive? This is currently not on the priority list for new options.

Are there any plans to increase the horsepower on the 268 and 338 models? The torque of the 338 was increased for the 2011MY to 260 HP with 660 lb.-ft torque at 2,500 rpm. This is the max output for the J08 Series engine.

Do we have any plans or time line when we will have at least 300 hp and 800 ft lbs of torque? No, there is no set timeframe.

Is there a chance that a tandem axle chassis will be reviewed again in the near future? The tandem axle will come with the addition of a higher HP engine. But unfortunately, there is not a set timeframe for this option.

What is the latest on the quad cabs and extended cabs? The volume for this option does not lend itself to being able to produce it at a competitive price.

When will Hino offer a longer wheelbase(284”)? The current framerail manufacturing equipment cannot handle rolling frames longer than what we offer today. The volume for wheelbases beyond what we offer today do not provide a payback on additional tooling required to produce additional wheelbases.

On a 268A, is it a Meritor disc style braking system on both axles or a true drum and shoe braking system? The 268A is equipped with the Meritor braking system, all four wheels are a typical shoe and drum type brake system.

On a de-rated 338 (other than the selected de-rated option criteria, and GVWR now 25,950) is there any other chassis differences between a regular 338, and a D rated 338? The braking system is not de-rated. We de-rate the rear springs to get to the 25,950 rating.

SAFETYHow many safety air bags are there on a 268A? We are not required to install air bags on class 6 or 7 trucks.

Questions & Answers


PRODUCTIONWhy is production so far behind on sold units? We are currently scheduling sold units at our standard lead time of roughly 90 days, if there are special circumstances please feel free to contact Hino Logistics to discuss expediting the production of your orders.

Is any plan in place to improve production lead time in the future? We continuously look at areas to improve lead time however we are limited in some areas related to the cab and engine being produced in Japan. We have worked to give dealers increased flexibility in changing specific option content to meet customer demand and we continue to expand these offerings.

PARTSWhy do we see all other dealerships VIN #’s and pick lists on the new online EPC catalog? The new EPC catalog is a server application that every user shares and is linked to the same web portal.

Is there any way to figure out if a pigtail connector is available to buy? Yes, we have a spreadsheet containing all the electrical connector part numbers displayed in the back of the Hino service manual. Because of the sensitivity and complexity of this content we do not publish this information and would suggest calling our CSR group at 866-342-4466 for assistance.

Why do Hino cores expire? Nearly every vendor that charges us a core fee establishes a 12 month core return requirement against Hino Trucks, which has primarily driven our requirements to the dealers. We remain as flexible as possible to credit dealers for those items that are past due. The 2011 core guide will establish rules governing those practices for credits against past due cores.

Will Hino ever offer money disbursements to dealerships for unused return allowances like Isuzu does? We recently reviewed this topic and it was determined that unused funds would expire. The current utilization rate is published to every dealer in the KPI report and we remain dedicated to ensuring that any unused funding is applied to continuous improvement practices for dealer obsolesce.

9

Could Hino provide parts and service specials to keep retention in dealerships? In April 2011, the parts team will release a comprehensive parts marketing and sales platform enabling dealers to create, customize, print, and distribute marketing materials for use by their parts/service departments throughout the year. The use of this platform will be free of charge however the cost of printing and mailing will require the use of your Parts Co-Op dollars. In addition, the parts marketing group is preparing a more formal marketing calendar, including seasonal specials and vendor linked promotions.

MISCELLANEOUS Why can’t it be easier to utilize earned co-op funds, why should the dealer have to spend the money earned then file for a credit to get it back? The co-op program is set up in this way as to be able to verify what the co-op funds were spent on and what the appropriate reimbursement should be. Our program is set up very similar to other OEM Programs.

Thank you for your questions and interest in Hino Trucks.

If you have a question, please e-mail it to Abbey Ewald at [email protected].

New DealersHino Trucks would like to welcome two new dealers to our dealer network, bringing our dealer count to 164, plus 17 Parts and Service Providers as of December 31, 2010.

December 2010O’Connor Motor CompanyAugusta, MEDealer Principal: Randy Hutchins

New FacesBuilding the Brand By Building the Team

Bob Petz is HMS’s new Vice President of Parts (as Randy Feder recently retired) reporting directly to Bob McDowell. Petz will continue to oversee Logistics department with a reporting line to Mac Uchino for Logistics.

Mark Santoyo joined HMS as our new Technical Service Manager, South Central territory reporting directly to John Musial. Mark comes to Hino from Motor Coach Industries (MCI), where he worked for 10 years, most recently as Fleet Support Manager/Technical Instructor.

Jeff Wurster joined HMS as our new Technical Service Manager, Great Lakes territory reporting directly to Steve Chiodo. Jeff previously worked for Kelly Automotive Services, where he supported GM as an Engineering Technician. He also worked for Hino Motors Manufacturing (HMM) for nearly two years as a Field Quality Specialist.

Welcome to the Hino Trucks Team!

Monarch Leasing Inc.San Jose, CADealer Principal: Richard Chagnon


2009FY PARTS DEPARTMENT OF THE YEARThis past November, the North America Hino Trucks’ Parts Team was recognized as the 2009FY Parts Department of the Year by Hino Motors Limited. This prestigious decoration is awarded yearly based on the performance of the parts distribution center in comparison to other Hino operations worldwide.

Hino Trucks Parts Distribution Center, which opened in November 2004, was evaluated on seven different criteria - Service Rate and Stock Month; Order Cycle to HML or Hino Depot; Delivery Cycle to Dealers; Sales per unit growth to last year’s result; Account Receivable Turnover; Service Rate Definition; and Report Submission. Various measurements - sales and profit vs. forecast, fill rate, turn rate, order frequency, shipping frequency, cycle counts, and obsolescence - were then calculated to determine the overall score and Hino Trucks (North America) came out on top!

Randy Feder (Hino Trucks’ former Vice President of Parts) said,

“It’s a real honor to be recognized by Hino Motors Limited Japan as the 2009FY Parts Department of the year. We are extremely proud of our success and we hope to be seen as a benchmark for the future. We look forward to increasing our parts distribution, marketing and sales capabilities in 2011 with our expanding programs and our continuous improvement plan!” The entire Parts team is honored to have been selected for this award and is very proud of the hard work and dedication put forth by all the employees at Hino Motor Sales U.S.A. Inc.

** Picture above shows the Hino Trucks Parts Distribution Center team.

11

Market Statistics

Retail Sales (Class 4 - 7) Factory Sales (Class 4 - 7)

Retail Sales (Class 4 - 7) Factory Sales (Class 4 - 7)

Retail Sales OEM Total Factory Sales OEM Total

Units

Units

Units

Units

Units

Units

8,548

7,584

8,652

9,751

8,526

11,477

8,629

7,520

11,295

8,2838,908

10,356

9,153

8,4048,610

9,808

8,791

11,025

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

July '09 Aug '09 Sept '09 Oct '09 Nov '09 Dec '09 Jan '10 Feb '10 Mar '10 Apr '10 May '10 Jun '10 Jul '10 Aug '10 Sep '10 Oct '10 Nov '10 Dec '10

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500


Class 4

Class 5

Class 6

Class 7

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500


Ford

GM

International

Freightliner

Hino

Source: Ward’s Auto

3,836 3,7123,917

4,292

3,875

4,8524,603

3,165

5,871

3,965

4,444

4,918

2,681

4,190

5,475

4,670

3,730

3,830

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000


0

500

1,000

1,500

2,000

2,500

3,000

3,500


Class 4

Class 5

Class 6

Class 7

0

500

1,000

1,500

2,000

2,500

3,000

3,500


FordGMInternationalFreightlinerHino

2010

3rd Q

uarte

r Dea

ler R

ankin

gs Dealer Dec. FYTDBuckeye Western Star / Yard Trucks of Ohio 1 7Monarch Truck Center 2 7Carmenita Truck Center 3 6Chicago Mack Sales & Service, Inc. - Summit 1 6Illinois Truck Center, Inc. 1 6Interstate Truck Source 0 6Kenworth of Central Florida, Inc. - Orlando 0 6Horizon Ford Truck Sales 0 5MHC Colorado Kenworth, Inc. - Denver 1 5TransEdge Truck Centers - Allentown 1 5TransEdge Truck Centers -Pittsburgh 2 5TranSource Hino Trucks - Greensboro 2 5TranSource Hino Trucks - Raleigh 5 5Tri County Truck & Equip - Pompano Beach 4 5Fleet Maintenance, Inc. 1 4Future Ford 1 4K. Neal International Trucks, Inc. - Hyattsville 0 4Rush Truck Center, Charlotte 0 4Rush Truck Center, Oklahoma City 3 4Rush Truck Center, Tulsa 0 4Albany Truck Sales - Albany 0 3Kenworth of Central Florida, Inc. - Tampa 0 3MHC Arkansas Kenworth, Inc. - Little Rock 2 3Milwaukee Mack Sales, Inc. 3 3Nalley Motor Trucks - Atlanta 2 3Rush Truck Center, Phoenix 0 3City Trucks, Inc. 0 2Parish Truck Sales, Inc. 2 2Rush Truck Center, Texarkana 1 2Truck Solutions, LLC. 0 2Illinois Truck Center, Inc. 0 0M & K Quality Truck Sales of Indianapolis 0 0Monarch Truck Center 0 0

C Ma

rket

Dealer Dec. FYTDHino Trucks of Williamstown 26 136Hino of Joplin 0 58Flag City Truck & Equipment 3 22Advantage Truck Center - Conover 1 14MHC Ozark Kenworth, Inc. - Springfield 9 12Just Quality Truck Center 4 11Nicholas Wyoming Valley Truck Sales, Inc. 4 11Mike Bass Ford, Inc. 0 8Rush Truck Center, El Paso 2 8Shipley Motor Equipment Company 4 7TLC Truck & Equipment 1 7Dixie Trucks, Inc. 2 6Peterbilt of Mississippi 2 6Fredrickson Bros. Inc. 0 5Maurice Schwartz & Sons 3 5Donahue Truck Sales - Ventura (Address for Svc & Prts) 2 4R&R Incorporated 0 4Truck & Equipment Corporation 0 4Truckmax of Ft. Pierce 4 4Ed Schmidt Truck Store, LLC 0 3MHC Kenworth of Tennessee, Chattanooga 0 3Utica Mack, Inc. 2 3Ballard Mack Sales and Service 1 2Chapdelaine Truck Center, Inc. 0 2Elliott Equipment Company, Inc. 0 2GATR of Sauk Rapids 0 2Hine Brothers, Inc. 0 2Jukonski Truck Sales & Service, Ltd. 0 2Quad City Hino 1 2Robertson's GMC Trucks, Inc. 2 2Rush Truck Center, Waco 0 2

Dealer Dec. FYTDAutos Vega 0 1Colonial Hino 0 1Dario Diesel Service, Inc. 0 1Donahue Truck Sales - Santa Maria, CA 1 1Fleetcare Commercial Trucks 0 1Green Mountain Kenworth, Inc. 1 1Hall Volvo GMC 0 1MHC Kenworth - Odessa 1 1Rush Truck Center, Pharr 0 1Rush Truck Center, San Diego 0 1Rush Truck Center, Tucson 0 1Sioux Falls Kenworth, Inc. 1 1Stadium International 0 1The Truck Source, Inc. 0 1Triple Cities Mack 0 1Advantage Truck Center - Rocky Mount 0 0Bangor Truck & Trailer Sales, Inc. 0 0Capital Truck, Inc. 0 0Donahue Truck Sales - Santa Rosa, CA 0 0Fond Du Lac Truck Sales, Inc. 0 0Fred M. Boerner Motor Co. 0 0Hino of Wichita 0 0Jim McLaughlin's Lynnway Truck Ctr. Inc. 0 0Lynch Truck Center 0 0McCormick Motors, Inc. 0 0Peterbilt of Shreveport 0 0R&H Truck and Trailer Sales, Inc. 0 0Racine Truck Sales 0 0Sioux City Truck & Trailer, Inc. 0 0Wasatch Front 0 0

Dealer Dec. FYTDWiegand Mack Sales & Service 0 4Bentley Truck Services, Inc. - Paulsboro 3 3Bentley Truck Services, Inc. - Wilmington 1 3MHC Kenworth, Memphis - Southland Truck Center 0 3Mirak Truck Center 1 3RY-DEN Truck Center 1 3Worldwide Equipment Inc.- Lexington Division 1 3Worldwide Equipment of Ohio, Inc. - Dayton 1 3Mid Hudson Mack 0 2Rush Truck Center, Escondido 2 2Big West Truck Sales & Service, Inc. 0 1Inter-State Ford Truck Sales 0 1Kentuckiana Mack Sales & Service, Inc. 0 1Servco Pacific 0 1Fleet Maintenance, Inc. 0 0Green Bay Truck Sales, Inc. 0 0O'Connor Motor Company 0 0Tri County Truck & Equip. - W. Palm Beach 0 0

B Ma

rket

Dealer Dec. FYTDRochester Truck Sales, Inc. 3 23Tom's Truck Center, Inc. 6 13Midwest Truck Sales of Olathe 0 12Rush Truck Center, Austin 2 12Hino of Central Texas 0 11Hawthorne Auto Sales Company 0 8O'Connor Motor Company 2 8Abbott Truck Sales, Inc. 5 7M & K Quality Truck Sales - Byron Center 2 6South Bay Truck Center 1 6Hino Truck Center of Buffalo, LLC 2 5Bayside Trucks, Inc. 1 4C&M Motors, Inc. 0 4Gabrielli Truck Sales of Milford 0 4General Truck Center, Inc. 2 4Madison Mack Sales, Inc. 1 4McKenna Truck Center 0 4MHC Kenworth of Tennessee, Knoxville 2 4VoMac Truck Sales 2 4

A Ma

rket

Dealer Dec. FYTDTruckmax Hino of Miami 12 216Rush Truck Center, Houston 33 121Bergey's Truck Center 5 107Frank's Truck Center, Inc. 30 82Rush Truck Center, Jacksonville 12 71Rush Truck Center, Dallas 5 62Hino Trucks of Omaha, Inc. 22 51MHC Kenworth of Tennessee, Nashville 3 38Nalley Motor Trucks - Atlanta 3 32Rush Truck Centers of CA, Inc. - Fontana 4 32Degel Truck Center 3 30Allstate Sales & Leasing Corporation 4 22Milea Truck Sales Corp. 2 21Fred M. Boerner Motor Co. 0 20H.K. Truck Services, Inc. 1 19Rush Truck Center, San Antonio 6 19Chicago Truck Sales & Service, Inc. 0 17Bentley Truck Services, Inc. - Philadelphia 2 15Milea Truck Sales of Queens 1 15Churney's Bodyworks, Inc. 1 14Gabrielli Truck Sales, Ltd. - Medford 4 14MHC Kenworth, Kansas City -3 14Gabrielli Truck Sales, Ltd. - Jamaica 3 13Columbus Truck & Equipment, Inc. 1 12Lesher Mack Sales & Service, Inc. 6 11Metzger Gear, Inc. 2 11Rush Medium Duty Truck Ctr. - Atlanta 0 11Gabrielli Truck Sales, Ltd. - Bronx 2 9Kenworth of Birmingham, Inc. 3 9Baltimore Mack 0 8Hino of Chicago 1 8Industrial Power Truck & Equipment, Inc. 3 8Mountain West Truck Center 1 8Van Buren Truck Sales, Inc. - Garden City Park 0 8

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